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<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D">Lynn,<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D"> Sorry for the frustration. Have you considered your graphics cards? The same thing happened to me and that was the culprit. Try this diagnostic:<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D"><a href="http://cyri.systemrequirementslab.com/cyri_if/1186/10913">http://cyri.systemrequirementslab.com/cyri_if/1186/10913</a><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D"> Good luck,<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D"><o:p> </o:p></span></p>
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<p class="MsoNormal"><span style="font-family:"Gill Sans MT Condensed","sans-serif";color:#262626">Erica D. McCormick, M.Sc., RPA | GIS Analyst<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Gill Sans MT Condensed","sans-serif";color:#404040">ENVIRON International Corporation<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Gill Sans MT Condensed","sans-serif";color:#404040">Clackamas, Oregon<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Gill Sans MT Condensed","sans-serif";color:#404040">v: 503.305.2374<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Gill Sans MT Condensed","sans-serif";color:#404040">c: 503.522.8234
</span><span style="font-size:11.0pt;font-family:"Gill Sans MT Condensed","sans-serif";color:#262626"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Gill Sans MT Condensed","sans-serif";color:#404040">f: 503.353.1653<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Gill Sans MT Condensed","sans-serif";color:#404040">e:
<a href="mailto:emccormick@environcorp.com">emccormick@environcorp.com</a><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Gill Sans MT Condensed","sans-serif";color:#404040"><a href="http://www.environcorp.com/">http://www.environcorp.com</a><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Gill Sans MT Condensed","sans-serif";color:#404040"><o:p> </o:p></span></p>
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<p class="MsoNormal"><b><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif"">From:</span></b><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif""> gis_info-bounces@listsmart.osl.state.or.us [mailto:gis_info-bounces@listsmart.osl.state.or.us]
<b>On Behalf Of </b>Lynn Songer<br>
<b>Sent:</b> Wednesday, October 05, 2011 8:29 AM<br>
<b>To:</b> gis_info@listsmart.osl.state.or.us<br>
<b>Subject:</b> [gis_info] Lane CC GIS Lab - seeking advice<o:p></o:p></span></p>
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<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto">Good Morning<o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto">I am seeking information that can help debug a major issue in the Lane CC GIS Lab. We are having serious difficulty running ArcMap (Info). The program take about 8 to 10 minutes
to load and often freezes when it loads. Sometime it take 2 to 3 minutes to move a text box in layout view, and it will often spontaneously close. These are just a few of the problems we are having.
<o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto">We are running 10 with service patch 2 on Windows 7.<o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto">We also have ENVI 7, Adobe CS5, Office 7, DNR Garmin, Multispec installed.<o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto">The lab computers are imaged and ?frozen? with Deep Freeze.<o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto">Our networks is administered with Novell.<o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto">The computers are two-year old Dell OptiPlex. We have two of these computers off campus and without Deep Freeze and Novell running ArcMap 10. They are not having issues.
<o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto">I have talked with ESRI support and they are not able to offer any solutions.
<o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto">Any help or ideas would be very appreciated.
<o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto">Respectfully,<o:p></o:p></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif""><o:p> </o:p></span></p>
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<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif"">Lynn Songer, Ph.D.<br>
GIS & Geography Instructor<br>
GEOSTAC Project, PI<br>
Social Science Department<br>
Lane Community College<br>
4000 East 30th Ave<br>
Eugene, Oregon 97405<br>
Office phone (541) 463-5493<o:p></o:p></span></p>
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