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<DIV>strongly recommended...</DIV>
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<DIV>Adrienne Paige Mullock, MPH, CHES, RYT<BR>Public Health Educator<BR>Oregon State WIC Program<BR>800 NE Oregon Street, Suite 865<BR>Portland, Oregon 97232-2162<BR>Telephone: (971) 673-0054<BR>Fax: (971) 673-0071<BR>adrienne.p.mullock@state.or.us<BR><BR></DIV>
<DIV><BR>>>> "Michael Villaire" <mvillaire@iha4health.org> 1/14/2011 5:03 AM >>><BR></DIV><!--Copyright (c) 1996-2011 Constant Contact. All rights reserved. Except as permitted under a separate
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<TD style="FONT-FAMILY: Arial Narrow,Arial MT Condensed Light,sans-serif; COLOR: #000000; FONT-SIZE: 10pt" align=left><B>In This Issue</B> </TD></TR>
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<TD align=left><A style="FONT-FAMILY: Arial,Helvetica,sans-serif; COLOR: #0066ff; FONT-SIZE: 10pt" href="#LETTER.BLOCK8" shape=rect>Speakers Set for Conference</A> </TD></TR>
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<TD align=left><A style="FONT-FAMILY: Arial,Helvetica,sans-serif; COLOR: #0066ff; FONT-SIZE: 10pt" href="#LETTER.BLOCK10" shape=rect>Attend Four Hands-On Interactive Breakout Sessions!</A> </TD></TR>
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<TD align=left><A style="FONT-FAMILY: Arial,Helvetica,sans-serif; COLOR: #0066ff; FONT-SIZE: 10pt" href="#LETTER.BLOCK14" shape=rect>Best Buy for Your Education Dollars</A> </TD></TR>
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<TD align=left><A style="FONT-FAMILY: Arial,Helvetica,sans-serif; COLOR: #0066ff; FONT-SIZE: 10pt" href="#LETTER.BLOCK18" shape=rect>Your Conference Hotel</A> </TD></TR></TBODY></TABLE>
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<TD style="TEXT-ALIGN: center; FONT-FAMILY: Arial Narrow,Arial MT Condensed Light,sans-serif; COLOR: #000000; FONT-SIZE: 10pt" align=middle><SPAN style="FONT-SIZE: 14pt"><STRONG>About IHA</STRONG></SPAN><BR></TD></TR>
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<P style="MARGIN-TOP: 0px; MARGIN-BOTTOM: 0px"><STRONG>The Institute for Healthcare Advancement</STRONG> (IHA) is a not-for-profit healthcare organization based in La Habra, California. Our mission is to <EM>Empower people to better health</EM>. <BR>IHA is nationally recognized for its efforts in health literacy, including its annual <A href="http://r20.rs6.net/tn.jsp?llr=icoexqbab&et=1102881994311&s=0&e=001E198mtzuheR-iU3Cf8_4HPc0DYkYa3Uig3uz-jEB6LyRDrk_Fw60XTPN5vpQVe0BAstCXij0N8dFPBi4YYt41AzSyUo-hq72r7Q7Pp4HltdNxkUASVNRSDxWizUV9S4M-aZiR6HiMHWHOlv9_TuDw-ELcezJ51X1Ebj1smeS3SsDydwWfMBn-Ov0e7QvCmI4tW0oDq9i98B5-XaWp9D6bj10NeZxTQ2z" shape=rect target=_blank>Health Literacy Conference</A>, its <A href="http://r20.rs6.net/tn.jsp?llr=icoexqbab&et=1102881994311&s=0&e=001E198mtzuheR-iU3Cf8_4HPc0DYkYa3Uig3uz-jEB6LyRDrk_Fw60XTPN5vpQVe0BAstCXij0N8dFPBi4YYt41AzSyUo-hq72r7Q7Pp4HltdNxkUASVNRSDxWizUV9S4M-aZiR6HiMHWHOlv9_TuDw9oygrk7Kkw0e3sGbyFmqar0FcKjRLW3VhF6IEAOZoV3keFsiD460EtlTPDHsSJLVQ==" shape=rect target=_blank>Health Literacy Rewrite & Redesign Service</A>, and its <A href="http://r20.rs6.net/tn.jsp?llr=icoexqbab&et=1102881994311&s=0&e=001E198mtzuheR-iU3Cf8_4HPc0DYkYa3Uig3uz-jEB6LyRDrk_Fw60XTPN5vpQVe0BAstCXij0N8dFPBi4YYt41AzSyUo-hq72r7Q7Pp4HltdNxkUASVNRSDxWizUV9S4M-aZiR6HiMHWHOlv9_TuDw1YC_gxyS6iQRl7PX-XwHMH9d2dc-gxMExM4X84Ny-9z" shape=rect target=_blank>"What To Do For Health" book series</A> of self-help health books written at a 3rd to 5th grade reading level. </P>
<P style="MARGIN-TOP: 0px; MARGIN-BOTTOM: 0px"><BR>For more information, please visit us at <A href="http://r20.rs6.net/tn.jsp?llr=icoexqbab&et=1102881994311&s=0&e=001E198mtzuheR-iU3Cf8_4HPc0DYkYa3Uig3uz-jEB6LyRDrk_Fw60XTPN5vpQVe0BAstCXij0N8dFPBi4YYt41AzSyUo-hq72r7Q7Pp4HltdTMjM6zeWTBA==" shape=rect target=_blank>www.iha4health.org</A> or call toll-free (800) 434-4633.</P></TD></TR>
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<DIV style="TEXT-ALIGN: center; FONT-FAMILY: Arial Narrow,Arial MT Condensed Light,sans-serif; COLOR: #000000; FONT-SIZE: 24pt" align=center><SPAN style="COLOR: #0000cc; FONT-SIZE: 18pt"><A style="COLOR: blue; TEXT-DECORATION: underline" href="http://r20.rs6.net/tn.jsp?llr=icoexqbab&t=lqhtcieab.0.dnuhcneab.icoexqbab.11907&ts=S0582&p=http%3A%2F%2Fwww.regonline.com%2FRegister%2FCheckin.aspx%3FEventID%3D926779" shape=rect target=_blank track="on" linktype="link">Registration Now Open for IHA's10th Annual Health Literacy Conference</A><STRONG><BR> </STRONG></SPAN></DIV>
<DIV style="TEXT-ALIGN: center; FONT-FAMILY: Arial Narrow,Arial MT Condensed Light,sans-serif; COLOR: #000000; FONT-SIZE: 24pt" align=center><SPAN style="COLOR: #0000cc; FONT-SIZE: 18pt"><STRONG>Health Literacy = Effective Communication:</STRONG><BR><STRONG>Translating Ideas Into Practice</STRONG></SPAN></DIV>
<DIV style="TEXT-ALIGN: center; FONT-FAMILY: Arial Narrow,Arial MT Condensed Light,sans-serif; COLOR: #000000; FONT-SIZE: 24pt" align=center><SPAN style="COLOR: #0000cc; FONT-SIZE: 18pt"><BR>May 4-6, 2011</SPAN></DIV></TD></TR></TBODY></TABLE>
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<DIV style="FONT-FAMILY: Arial Narrow,Arial MT Condensed Light,sans-serif; COLOR: #000000; FONT-SIZE: 14pt"><B>Registration Open, Speakers Set for Conference<BR></B></DIV>
<P style="MARGIN-TOP: 0px; MARGIN-BOTTOM: 0px">Registration is now open for IHA's 10th Annual Health Literacy Conference, "Health Literacy = Effective Communication: Translating Ideas Into Practice," scheduled for May 4-6, 2011 at the Hyatt Regency, Irvine, Calif. <A style="COLOR: blue; TEXT-DECORATION: underline" href="http://r20.rs6.net/tn.jsp?llr=icoexqbab&t=lqhtcieab.0.dnuhcneab.icoexqbab.11907&ts=S0582&p=http%3A%2F%2Fwww.regonline.com%2FRegister%2FCheckin.aspx%3FEventID%3D926779" shape=rect target=_blank track="on" linktype="link">Click here to register now!</A> </P>
<P style="MARGIN-TOP: 0px; MARGIN-BOTTOM: 0px"> </P>
<P style="MARGIN-TOP: 0px; MARGIN-BOTTOM: 0px">We are fortunate to once again bring you the top speakers, practitioners, and critical thinkers in the health literacy field.</P>
<P style="MARGIN-TOP: 0px; MARGIN-BOTTOM: 0px"><BR>Here are your plenary session speakers for the conference: </P>
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<LI><STRONG>Dean Schillinger, M.D.</STRONG>, Opening Keynote, on 10 years in <BR>health literacy
<LI><STRONG>Toni Cordell, </STRONG>on perspectives from a low literacy patient
<LI><STRONG>Clifford Coleman, M.D.,</STRONG>. on teaching health literacy to healthcare professionals
<LI><STRONG>Lee Rainie, MS,</STRONG> on the rise of the e-patient
<LI><STRONG>Geri-Ann Galanti, Ph.D.,</STRONG> on communicating across cultures
<LI><STRONG>Angela Fagerlin, Ph.D.,</STRONG> on concepts of numeracy </LI></UL>
<P style="MARGIN-TOP: 0px; MARGIN-BOTTOM: 0px">Our <A style="COLOR: blue; TEXT-DECORATION: underline" href="http://r20.rs6.net/tn.jsp?llr=icoexqbab&t=lqhtcieab.0.uan5qedab.icoexqbab.11907&ts=S0582&p=http%3A%2F%2Fwww.iha4health.org%2Fdefault.aspx%2FMenuItemID%2F327%2FMenuGroup%2F_Health%2BLiteracy%2BConference.htm" shape=rect target=_blank track="on" linktype="link">Call for Posters</A> is open until February 28, 2011. Read about <A href="http://r20.rs6.net/tn.jsp?llr=icoexqbab&t=lqhtcieab.0.uan5qedab.icoexqbab.11907&ts=S0582&p=http%3A%2F%2Fwww.iha4health.org%2Fdefault.aspx%2FMenuItemID%2F327%2FMenuGroup%2F_Health%2BLiteracy%2BConference.htm" shape=rect target=_blank>how to submit your abstract on your research project or a program you have implemented</A>. This is a great venue for you to share information with your peers about your hard work and successes!</P>
<P style="MARGIN-TOP: 0px; MARGIN-BOTTOM: 0px"><BR>Still have questions? We're here to help! <STRONG>Call us toll free (800) 434-4633</STRONG> or email <A href="mailto:mvillaire@iha4health.org" shape=rect target=_blank>mvillaire@iha4health.org</A>.</P></TD></TR></TBODY></TABLE>
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<DIV style="TEXT-ALIGN: left; FONT-FAMILY: Arial Narrow, Arial MT Condensed Light, sans-serif; COLOR: #000000; FONT-SIZE: 14pt" align=left><B>Attend Four Hands-On, Interactive Breakout Sessions!</B> </DIV>
<DIV style="TEXT-ALIGN: left; FONT-FAMILY: Arial Narrow, Arial MT Condensed Light, sans-serif; COLOR: #000000; FONT-SIZE: 14pt" align=left><SPAN style="FONT-FAMILY: 'Arial', 'Helvetica', 'sans-serif'; FONT-SIZE: 10pt">Previous conference attendees tell us what really sets the IHA Health Literacy Conference apart is that you can attend four, 1.5-hour skill-building sessions. Roll up your sleeves and learn specific skills to help you function more efficiently and better understand <SPAN style="FONT-FAMILY: 'Arial', 'Helvetica', 'sans-serif'">and meet your clients' and patients' needs.</SPAN></SPAN></DIV><BR>
<DIV style="TEXT-ALIGN: left; FONT-FAMILY: Arial Narrow, Arial MT Condensed Light, sans-serif; COLOR: #000000; FONT-SIZE: 14pt" align=left><SPAN style="FONT-FAMILY: 'Arial', 'Helvetica', 'sans-serif'; FONT-SIZE: 10pt"><SPAN style="FONT-FAMILY: 'Arial', 'Helvetica', 'sans-serif'">These</SPAN> sessions provide a wide selection of choices, from tools you can use and programs you can replicate to practicing new skill sets, and more.</SPAN></DIV><BR>
<DIV style="TEXT-ALIGN: left; FONT-FAMILY: Arial Narrow, Arial MT Condensed Light, sans-serif; COLOR: #000000; FONT-SIZE: 14pt" align=left><SPAN style="FONT-FAMILY: 'Arial', 'Helvetica', 'sans-serif'; FONT-SIZE: 10pt"> <SPAN style="TEXT-DECORATION: underline">Here are your breakout session selections for 2011</SPAN>: </SPAN></DIV>
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<LI style="FONT-FAMILY: 'Arial', 'Helvetica', 'sans-serif'; COLOR: #000000; FONT-SIZE: 10pt">Creating and Designing Easy-to-Use Health Websites
<LI style="FONT-FAMILY: Arial, Helvetica, sans-serif; COLOR: #000000; FONT-SIZE: 10pt">Create and Sustain a Plain Language Initiative: Strategies and Tools
<LI style="FONT-FAMILY: Arial, Helvetica, sans-serif; COLOR: #000000; FONT-SIZE: 10pt">How to Write for Low Literacy Patients: A Beginner's Course
<LI style="FONT-FAMILY: Arial, Helvetica, sans-serif; COLOR: #000000; FONT-SIZE: 10pt">Developing a Collaborative Health Literacy Style Guide and Glossary
<LI style="FONT-FAMILY: Arial, Helvetica, sans-serif; COLOR: #000000; FONT-SIZE: 10pt"><SPAN style="FONT-FAMILY: Arial, Helvetica, sans-serif; FONT-SIZE: 10pt">Grants in</SPAN> Health Literacy: How to Write a Winning Proposal
<LI style="FONT-FAMILY: Arial, Helvetica, sans-serif; COLOR: #000000; FONT-SIZE: 10pt">Field-Testing Your Educational Materials
<LI style="FONT-FAMILY: 'Arial', 'Helvetica', 'sans-serif'; COLOR: #000000; FONT-SIZE: 10pt">Implementing Health Literacy Strategies in a Group Health Plan Setting
<LI style="FONT-FAMILY: 'Arial', 'Helvetica', 'sans-serif'; COLOR: #000000; FONT-SIZE: 10pt">Advanced Social Media Applications in Health Literacy
<LI style="FONT-FAMILY: 'Arial', 'Helvetica', 'sans-serif'; COLOR: #000000; FONT-SIZE: 10pt">Podcasting: How to Create Meaningful Audio Interviews
<LI style="FONT-FAMILY: 'Arial', 'Helvetica', 'sans-serif'; COLOR: #000000; FONT-SIZE: 10pt">Empowering Patients: A Health Literacy Workshop to Engage Community Groups<BR> </LI></UL></TD></TR></TBODY></TABLE>
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<DIV style="FONT-FAMILY: Arial Narrow,Arial MT Condensed Light,sans-serif; COLOR: #000000; FONT-SIZE: 14pt"><B>Don't Miss Our Pre-Conference Activities<BR></B></DIV>We've got some great pre-conference activities lined up for you this year! Please note, there is a charge for the Tuesday Night field trip, but <STRONG>no charge for the two Wednesday preconference sessions</STRONG>. <BR>
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<LI><STRONG>Tuesday, May 3, 2011:</STRONG> Join us for a tour of a low-literacy community clinic in IHA's building, Friends of Family Health Center, hosted by IHA. Enjoy a tour of this new, state of the art, paperless primary care facility, hear a talk about how the low literacy components were set up, and enjoy light refreshments. Transporation included. Cost and times will be posted on the <A style="COLOR: blue; TEXT-DECORATION: underline" href="http://r20.rs6.net/tn.jsp?llr=icoexqbab&t=lqhtcieab.0.xjs58jcab.icoexqbab.11907&ts=S0582&p=http%3A%2F%2Fwww.iha4health.org%2F" shape=rect target=_blank track="on" linktype="link">IHA website</A>.
<LI><STRONG>Wednesday, May 4, 2011:</STRONG> <STRONG>National Action Plan Live Virtual Event, </STRONG>11:30 am -- 1 pm Pacific time. This event will bring in participants from all over the country to discuss via social media the importance of the National Action Plan. Social Media discussion is produced and moderated by our friends at Health Literacy Missouri; discussion moderators at the session are IHA's Gloria Mayer and Michael Villaire. <STRONG>Workshop: Draft Your Own Action Plan,</STRONG> 1:30 pm -- 3 pm Pacific time. Attendees at the conference can stay for this workshop to walk you each step of the National Action Plan so you can write your own Action Plan and implement it in your organization.
<LI>Wednesday, May 4, 2011, <STRONG>Health Literacy 101: An Introduction to the Field. </STRONG> For those who are somewhat new to the field of health literacy, join us for this basic, introductory overview of the field, and learn what you need to know about health literacy.</LI></UL></TD></TR></TBODY></TABLE></A></TD></TR>
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<DIV style="FONT-FAMILY: Arial Narrow,Arial MT Condensed Light,sans-serif; COLOR: rgb(0,0,0); FONT-SIZE: 14pt" align=left><B>Best Buy for Your Education Dollar</B><STRONG>s</STRONG> <BR></DIV>
<DIV>These days, we all need to look at where we can best spend our money. This is particularly true for nonprofit organizations. However, when you consider that <STRONG>only slightly more than one in 10 American adults are considered proficient in the health literacy skills they need to effectively navigate and use our healthcare system</STRONG>, you can see that the Health Literacy Conference is an excellent buy. If you make even a small number of incremental changes in how you and your staff interact and communicate with your patients and clients, the results could more than pay for your small investment.</DIV><BR>
<DIV><STRONG>We have kept our tuition rates at the same low rate every year</STRONG>. <A href="http://r20.rs6.net/tn.jsp?llr=icoexqbab&et=1102881994311&s=0&e=001E198mtzuheR-iU3Cf8_4HPc0DYkYa3Uig3uz-jEB6LyRDrk_Fw60XTPN5vpQVe0BAstCXij0N8dFPBi4YYt41AzSyUo-hq72r7Q7Pp4HltdNxkUASVNRSDxWizUV9S4M-aZiR6HiMHWHOlv9_TuDw0p8e2XyPKWlyaYET-w0Ke-wfcJE6QWxQai5bO40pVWHhfHxc90AP2V5VspjzjJOZWpmDrzq9Qx0" shape=rect target=_blank>See our rates grid</A> to know how little you will pay to attend this important conference. And remember, your tuition includes:</DIV>
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<LI>Breakfast on Thursday and Friday
<LI>Lunch on Thursday and Friday
<LI>Opening Night Reception
<LI>Tuesday night trip to visit IHA's low literacy-friendly clinic ($30)
<LI>FREE Wednesday nationwide virtual event to help you create a health literacy action plan for your organization
<LI>FREE Preconference Session on Wednesday evening: "Health Literacy 101: An Introduction to the Field"
<LI>Continuing Education credits
<LI>Complimentary tote bag with info and gifts
<LI>Multiple networking opportunities
<LI>Poster session on Thursday evening
<LI>...and more!</LI></UL>
<DIV>If you need more convincing, please call Michael Villaire at IHA, (800) 434-4633, ext. 202, or email at <A href="mailto:mvillaire@iha4health.org" shape=rect target=_blank>mvillaire@iha4health.org</A>.</DIV></TD></TR></TBODY></TABLE>
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<TD style="TEXT-ALIGN: left; FONT-FAMILY: Arial,Helvetica,sans-serif; COLOR: #333333; FONT-SIZE: 10pt" align=left><SPAN style="FONT-FAMILY: Arial Narrow,Arial MT Condensed Light,sans-serif; FONT-SIZE: 14pt"><STRONG>Geri-Ann Galanti: The Intersection of <BR>Culture and Health Literacy </STRONG></SPAN><BR><SPAN style="FONT-FAMILY: Arial,Helvetica,sans-serif"><SPAN style="FONT-FAMILY: Arial Narrow,Arial MT Condensed Light,sans-serif; FONT-SIZE: 14pt"><STRONG><IMG border=0 name=ACCOUNT.IMAGE.27 hspace=5 alt="Geri-Ann Galanti" vspace=5 align=left src="cid:SRASBSPFLXRM.IMAGE_1.jpg" width=145 height=144></STRONG></SPAN>In this email, we focus on Geri-Ann Galanti, PhD. She earned her doctorate in medical anthropology and is one of the leading experts on cultural anthropology. Much of her work involves helping healthcare providers become more culturally aware. <BR> </SPAN>
<P style="MARGIN-TOP: 0px; MARGIN-BOTTOM: 0px"><SPAN style="FONT-FAMILY: Arial,Helvetica,sans-serif"><SPAN style="FONT-FAMILY: Arial,Helvetica,sans-serif; COLOR: #333333" face="Arial,Helvetica,sans-serif">Geri-Ann is a big believer that h</SPAN>ealth literacy involves more than just understanding a patient's language. "Beliefs about health and illness, time orientation, and cultural values play an important role in health literacy. A culturally competent healthcare provider can help improve understanding."<BR> </SPAN></P>
<P style="MARGIN-TOP: 0px; MARGIN-BOTTOM: 0px"><SPAN style="FONT-FAMILY: Arial,Helvetica,sans-serif">Don't miss Dr. Galanti's session on "Communicating Across Cultures: Issues and Solutions," scheduled for Friday, May 6 at the conference. <BR> </SPAN></P></TD></TR></TBODY></TABLE>
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<TD style="FONT-FAMILY: Arial,Helvetica,sans-serif; COLOR: #333333; FONT-SIZE: 10pt" align=left><SPAN style="FONT-FAMILY: Arial Narrow,Arial MT Condensed Light,sans-serif"><STRONG><SPAN style="FONT-SIZE: 14pt">Your Conference Hotel--Hyatt Regency Irvine</SPAN></STRONG></SPAN><BR><IMG border=0 name=ACCOUNT.IMAGE.8 hspace=4 alt=hyattregencyirvine vspace=4 align=right src="cid:VKTTOYFNXBZB.IMAGE_2.jpg" width=154 height=111>The <B>Tenth</B> Annual IHA Health Literacy Conference will be held once again at the <A href="http://r20.rs6.net/tn.jsp?llr=icoexqbab&et=1102881994311&s=0&e=001E198mtzuheR-iU3Cf8_4HPc0DYkYa3Uig3uz-jEB6LyRDrk_Fw60XTPN5vpQVe0BAstCXij0N8fz1lVRWG6nrvyPwsMAc4V1JdIkWSJMdhTOMU0pDxfJlO0jf3UuxeJGRnCOaV0eqGy2kBYXPxsRaw==" shape=rect target=_blank>Hyatt Regency Irvine</A>, close to John Wayne/Orange County Airport (SNA) with complimentary airport shuttle, and just minutes from world-class shopping at South Coast Plaza. Easy access to the beach and freeway, close to Disneyland Park, California Adventure, the Downtown Disney District, Knott's Berry Farm, The Block at Orange, Crystal Cathedral, and Anaheim Stadium. <BR>We have negotiated a limited number of rooms at <STRONG>a special rate of $119</STRONG> at the Hyatt Regency Irvine. <STRONG><SPAN style="TEXT-DECORATION: underline">Be sure to mention</SPAN> that you are attending the IHA Health Literacy Conference to get this special rate. <SPAN style="TEXT-DECORATION: underline">Book your room early</SPAN></STRONG>, as the block of rooms at this special rate is limited. When these rooms are gone, prevailing rates apply on an as-available basis. <STRONG>Deadline</STRONG> for reserving rooms at this rate is <STRONG>April 20, 2011 OR until rooms in this block are sold out</STRONG>, whichever comes first. Rates are good for three days before and three days after the conference. <BR></IMG></TD></TR></TBODY></TABLE>
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<DIV>Consider forwarding this email to any of your colleagues whom you feel might benefit from hearing about, and attending, the conference. Scroll down just a bit and use the "Forward Email" link. And please feel free to pick up the phone and call me anytime at (800) 434-4633, ext. 202, or email me at <A href="mailto:mvillaire@iha4health.org" shape=rect target=_blank>mvillaire@iha4health.org</A>.</DIV><BR>
<DIV><B>Sincerely,</B></DIV><BR><SPAN><BR>Michael Villaire, MSLM
<DIV>Chief Operating Officer</DIV>
<DIV>Institute For Healthcare Advancement</DIV></SPAN></TD></TR></TBODY></TABLE></TD></TR></TBODY></TABLE></TD></TR>
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<DIV>If you work in healthcare, you need to know about health literacy, and the IHA Health Literacy Conference is one of the best ways to learn. Visit us at <A href="http://r20.rs6.net/tn.jsp?llr=icoexqbab&et=1102881994311&s=0&e=001E198mtzuheR-iU3Cf8_4HPc0DYkYa3Uig3uz-jEB6LyRDrk_Fw60XTPN5vpQVe0BAstCXij0N8dFPBi4YYt41AzSyUo-hq72r7Q7Pp4HltdTMjM6zeWTBA==" shape=rect target=_blank>www.iha4health.org</A> or call us at (800) 434-4633. We want to see you at the conference in May. Thanks for your time reading this email.</DIV><BR></TD></TR></TBODY></TABLE></TD></TR></TBODY></TABLE></TD></TR>
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<DIV style="BACKGROUND-COLOR: #ffffff; FONT-FAMILY: tahoma,sans-serif; COLOR: #000000; FONT-SIZE: 12px; PADDING-TOP: 12px" id=LETTER.PHYSICALADDRESS align=left><FONT style="FONT-FAMILY: tahoma,sans-serif; COLOR: #000000; FONT-SIZE: 12px" color=#000000 size=1 face=tahoma,sans-serif>Institute For Healthcare Advancement<SPAN style="COLOR: #bababa"> | </SPAN>501 S. Idaho Street, Suite 300<SPAN style="COLOR: #bababa"> | </SPAN>La Habra<SPAN style="COLOR: #bababa"> | </SPAN>CA<SPAN style="COLOR: #bababa"> | </SPAN>90631</FONT></DIV></TD></TR></TBODY></TABLE></DIV><IMG src="cid:OIGCTYZWSDNC.IMAGE.gif" width=1 height=1> </BODY></HTML>