[kids-lib] FYI: Upstart/Highsmith experiencing phone problems today 3/19

Katie Anderson katie.anderson at state.or.us
Tue Mar 19 11:21:08 PDT 2013

Hi! I was just informed that Upstart/Highsmith is experiencing phone and fax problems today (3/19/2013). Their website is working fine for placing online orders. Please be patient, they are working on fixing the problem.

Katie Anderson, Library Development Services

* Youth Services Consultant * Oregon Center for the Book Coordinator *

Oregon State Library, 250 Winter St. NE, Salem, OR 97301

katie.anderson at state.or.us, 503-378-2528

-----Original Message-----
From: Karen Day [mailto:karen.day at cslpreads.org]
Sent: Tuesday, March 19, 2013 10:54 AM
To: statereps at cslpreads.org
Subject: Upstart/Highsmith experiencing phone problems

Dear CSLP State Representatives

Please send out a message to your libraries to let them know that Upstart/Highsmith is experiencing long distance phone and fax problems today.  The carrier is working on the issue.

The on-line orders are working fine.

Please advise your libraries to be patient if calling or faxing.  We will send out a message as soon as the problem is fixed.

Thank you for your patience!



Karen M. Day

Director of Administrative Services

Collaborative Summer Library Program

953 Sixth Place SE, Mason City, IA 50401-5261 karen.day at cslpreads.org<mailto:karen.day at cslpreads.org>

(641) 423-0005 - voice

(641) 424-5120 - fax

(866) 657-8556 - toll free

-------------- next part --------------
An HTML attachment was scrubbed...
URL: <https://omls.oregon.gov/pipermail/kids-lib/attachments/20130319/2ba84f21/attachment.html>

More information about the Kids-lib mailing list