[kids-lib] FYI: Upstart/Highsmith experiencing phone problems today 3/19
katie.anderson at state.or.us
Tue Mar 19 11:21:08 PDT 2013
Hi! I was just informed that Upstart/Highsmith is experiencing phone and fax problems today (3/19/2013). Their website is working fine for placing online orders. Please be patient, they are working on fixing the problem.
Katie Anderson, Library Development Services
* Youth Services Consultant * Oregon Center for the Book Coordinator *
Oregon State Library, 250 Winter St. NE, Salem, OR 97301
katie.anderson at state.or.us, 503-378-2528
From: Karen Day [mailto:karen.day at cslpreads.org]
Sent: Tuesday, March 19, 2013 10:54 AM
To: statereps at cslpreads.org
Subject: Upstart/Highsmith experiencing phone problems
Dear CSLP State Representatives
Please send out a message to your libraries to let them know that Upstart/Highsmith is experiencing long distance phone and fax problems today. The carrier is working on the issue.
The on-line orders are working fine.
Please advise your libraries to be patient if calling or faxing. We will send out a message as soon as the problem is fixed.
Thank you for your patience!
Karen M. Day
Director of Administrative Services
Collaborative Summer Library Program
953 Sixth Place SE, Mason City, IA 50401-5261 karen.day at cslpreads.org<mailto:karen.day at cslpreads.org>
(641) 423-0005 - voice
(641) 424-5120 - fax
(866) 657-8556 - toll free
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