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<div class="Section1">
<p class="MsoNormal"><span style="font-family: "Verdana","sans-serif";">Register
for now for the Association of College and Research Libraries (ACRL)
e-learning
course, "Virtual Reference Competencies Part 1," to be offered
September 29 – October 17, 2008.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family: "Verdana","sans-serif";"><o:p> </o:p></span></p>
<p class="MsoNormal"><strong><span
style="font-family: "Verdana","sans-serif";">ABOUT
THE COURSE</span></strong><b><span
style="font-family: "Verdana","sans-serif";"><br>
</span></b><span style="font-family: "Verdana","sans-serif";">The
technical
competencies essential or desirable for virtual reference librarians to
acquire
or to improve on are the foundation of virtual reference service
provision.
Virtual reference service is built on a technical infrastructure. The
Internet,
the World Wide Web, e-mail, Web chat, Instant Messaging, and all the
associated
supportive technology and software are the environment in which virtual
reference librarians work. In "Virtual Reference Competencies: Acquire
and
Improve Technical Skills and Knowledge," participants will engage in
learning activities, supported by readings as well as lecture and
discussion to
acquire and improve the technical competencies required by effective
virtual
reference librarians.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family: "Verdana","sans-serif";"><o:p> </o:p></span></p>
<p class="MsoNormal"><strong><span
style="font-family: "Verdana","sans-serif";">LEARNING
OUTCOMES</span></strong><strong><o:p></o:p></strong></p>
<p class="MsoNormal"><span style="font-family: "Verdana","sans-serif";">By
the end
of this course, participants will be able to:</span><o:p></o:p></p>
<p class="MsoListParagraph" style="text-indent: -0.25in;"><!--[if !supportLists]--><span
style="font-size: 12pt; font-family: Symbol;"><span style="">·<span
style="font-family: "Times New Roman"; font-style: normal; font-variant: normal; font-weight: normal; font-size: 7pt; line-height: normal; font-size-adjust: none; font-stretch: normal;">
</span></span></span><!--[endif]-->assess and improve your ability to
type on a
computer keyboard and make use of other related input devices (mouse,
trackball, touchpad, etc.) <span
style="font-size: 12pt; font-family: "Times New Roman","serif";"><o:p></o:p></span></p>
<p class="MsoListParagraph" style="text-indent: -0.25in;"><!--[if !supportLists]--><span
style="font-family: Symbol;"><span style="">·<span
style="font-family: "Times New Roman"; font-style: normal; font-variant: normal; font-weight: normal; font-size: 7pt; line-height: normal; font-size-adjust: none; font-stretch: normal;">
</span></span></span><!--[endif]-->assess and improve your work with
multiple
software applications on a computer with multiple windows, to move
appropriately
between windows/applications, and to move quickly and mindfully between
multiple activities chatting, searching print or electronic sources,
etc.
(minimal multi-tasking) <o:p></o:p></p>
<p class="MsoListParagraph" style="text-indent: -0.25in;"><!--[if !supportLists]--><span
style="font-family: Symbol;"><span style="">·<span
style="font-family: "Times New Roman"; font-style: normal; font-variant: normal; font-weight: normal; font-size: 7pt; line-height: normal; font-size-adjust: none; font-stretch: normal;">
</span></span></span><!--[endif]-->evaluate and add to your detailed
functional
knowledge of how to access the Internet, use Internet e-mail, connect
to Web
sites <o:p></o:p></p>
<p class="MsoListParagraph" style="text-indent: -0.25in;"><!--[if !supportLists]--><span
style="font-family: Symbol;"><span style="">·<span
style="font-family: "Times New Roman"; font-style: normal; font-variant: normal; font-weight: normal; font-size: 7pt; line-height: normal; font-size-adjust: none; font-stretch: normal;">
</span></span></span><!--[endif]-->increase your detailed functional
knowledge of
at least one Web browser <o:p></o:p></p>
<p class="MsoListParagraph" style="text-indent: -0.25in;"><!--[if !supportLists]--><span
style="font-family: Symbol;"><span style="">·<span
style="font-family: "Times New Roman"; font-style: normal; font-variant: normal; font-weight: normal; font-size: 7pt; line-height: normal; font-size-adjust: none; font-stretch: normal;">
</span></span></span><!--[endif]-->cultivate your awareness of the
basic
technologies that any given virtual reference service user may or may
not be
using, have access to, or be limited by <o:p></o:p></p>
<p class="MsoListParagraph" style="text-indent: -0.25in;"><!--[if !supportLists]--><span
style="font-family: Symbol;"><span style="">·<span
style="font-family: "Times New Roman"; font-style: normal; font-variant: normal; font-weight: normal; font-size: 7pt; line-height: normal; font-size-adjust: none; font-stretch: normal;">
</span></span></span><!--[endif]-->develop awareness of the chat
software specifics
for a given system you are going to be using then develop detailed
functional
knowledge of the specific chat software used by your library or other
organization for chat reference<o:p></o:p></p>
<p class="MsoListParagraph" style="text-indent: -0.25in;"><!--[if !supportLists]--><span
style="font-family: Symbol;"><span style="">·<span
style="font-family: "Times New Roman"; font-style: normal; font-variant: normal; font-weight: normal; font-size: 7pt; line-height: normal; font-size-adjust: none; font-stretch: normal;">
</span></span></span><!--[endif]-->cultivate awareness of how to
connect to and
chat through Web-based chat software, Internet messaging, etc. <o:p></o:p></p>
<p class="MsoListParagraph" style="text-indent: -0.25in;"><!--[if !supportLists]--><span
style="font-family: Symbol;"><span style="">·<span
style="font-family: "Times New Roman"; font-style: normal; font-variant: normal; font-weight: normal; font-size: 7pt; line-height: normal; font-size-adjust: none; font-stretch: normal;">
</span></span></span><!--[endif]-->add to your awareness of the options
for
document or information delivery<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><strong><span
style="font-family: "Verdana","sans-serif";">INSTRUCTOR</span></strong><b><span
style="font-family: "Verdana","sans-serif";"><br>
</span></b><span
style="font-family: "Verdana","sans-serif"; color: black;">Diane
Kovacs, Kovacs Consulting <o:p></o:p></span></p>
<p class="MsoNormal"><span
style="font-family: "Verdana","sans-serif"; color: black;">The
instructor has been teaching virtual reference related concepts and
skills
online and in-person for more than 14 years. She is the author of The
Virtual Reference Handbook: Interview and Information Delivery
Techniques for
the Chat and E-Mail Environments Neal-Schuman Publishers (2007)
published
concurrently in the United Kingdom by Facet Publishers (2007) and The
Kovacs Guide to Electronic Library Collection Development: Essential
Core
Subject Collections, Selection Criteria, and Guidelines (Neal-Schuman,
January
2004). Additional Biographical Information is available at <a
moz-do-not-send="true" href="http://www.kovacs.com/aboutus.html">http://www.kovacs.com/aboutus.html</a>.<o:p></o:p></span></p>
<p class="MsoNormal"><span
style="font-family: "Verdana","sans-serif"; color: black;"><a
moz-do-not-send="true" href="http://www.kovacs.com/dianevita.html"
target="_blank">More information on
Diane Kovacs</a><o:p></o:p></span></p>
<p><strong><span
style="font-size: 10pt; font-family: "Verdana","sans-serif";">REGISTRATION</span></strong><b><span
style="font-size: 10pt; font-family: "Verdana","sans-serif";"><br>
</span></b><span
style="font-size: 10pt; font-family: "Verdana","sans-serif";">Registration
for this seminar is now open. For additional information and a link to
the
online registration form, visit: <o:p></o:p></span></p>
<p><u><span
style="font-size: 10pt; font-family: "Verdana","sans-serif"; color: purple;"><a
moz-do-not-send="true"
href="http://www.acrl.org/ala/acrl/acrlproftools/virtualref.cfm">http://www.acrl.org/ala/acrl/acrlproftools/virtualref.cfm</a><o:p></o:p></span></u></p>
<p><span style="font-size: 10pt; font-family: "Verdana","sans-serif";">ACRL
and
ALA members will receive a registration discount. The seminar is
limited to 60
participants, so register early. Payment may be made by credit card or
purchase
order (PO) only.</span><o:p></o:p></p>
<p class="MsoNormal"><span style="font-family: "Verdana","sans-serif";">ACRL
member: $135<br>
ALA member: $175<br>
CACUL member: Can $195 (charges will be made in U.S. dollars)<br>
Nonmember: $195<br>
Student: $60<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family: "Verdana","sans-serif";">********</span><span
style="font-size: 12pt;"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family: "Verdana","sans-serif";">ACRL
is a
division of the American Library Association (ALA), representing more
than
13,000 academic and research librarians and interested individuals.
ACRL is the
only individual membership organization in North America that develops
programs, products and services to meet the unique needs of academic
and
research librarians. Its initiatives enable the higher education
community to understand the role that academic libraries play in the
teaching,
learning and research environments. </span><o:p></o:p></p>
</div>
<br>
<br>
<br>
<br>
FYI, Robin<br>
<br>
<div class="moz-signature">-- <br>
<img alt="Portland State University logo"
src="cid:part1.02080004.01020705@pdx.edu" align="left" height="35"
width="165"><br>
<br>
<p
style="font-family: Verdana,Arial,Helvetica,sans-serif; font-size: 12px;"><b>Robin
Paynter</b><br>
Social Sciences Librarian<br>
220D Library<br>
Portland State University<br>
<br>
503.725.4501<br>
503.725.4524<br>
<a class="moz-txt-link-abbreviated" href="mailto:paynter@pdx.edu">paynter@pdx.edu</a><br>
<a class="moz-txt-link-freetext" href="http://www.pdx.edu/library/paynter.html">http://www.pdx.edu/library/paynter.html</a>
<br>
<br>
“The fragmentation of rational knowledge in the postmodern world has
produced a focus on information that is unaware of its history.” –
Marcus Breen (1997)</p>
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