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<p class=MsoNormal><font size=2 face="Times New Roman"><span style='font-size:
11.0pt'>The following items are available from the Oregon State Library:<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face="Times New Roman"><span style='font-size:
10.0pt'><o:p> </o:p></span></font></p>
<p class=MsoNormal><i><font size=2 face="Times New Roman"><span
style='font-size:11.0pt;font-style:italic'>Almanac of Business and Industrial
Financial Ratios</span></font></i><font size=2><span style='font-size:11.0pt'>;
2005 <o:p></o:p></span></font></p>
<p class=MsoNormal style='text-indent:.5in'><font size=2 face="Times New Roman"><span
style='font-size:11.0pt'>(Paperback with CD Rom, 1 copy available).<o:p></o:p></span></font></p>
<p class=MsoNormal><i><font size=2 face="Times New Roman"><span
style='font-size:11.0pt;font-style:italic'><o:p> </o:p></span></font></i></p>
<p class=MsoNormal><i><font size=2 face="Times New Roman"><span
style='font-size:11.0pt;font-style:italic'>Creating a Flexible Workplace: How
to Select and Manage Alternative Work Options</span></font></i><font size=2><span
style='font-size:11.0pt'>; <o:p></o:p></span></font></p>
<p class=MsoNormal style='text-indent:.5in'><font size=2 face="Times New Roman"><span
style='font-size:11.0pt'>1994 (Hardcover, 1 copy available).<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face="Times New Roman"><span style='font-size:
11.0pt'><o:p> </o:p></span></font></p>
<p class=MsoNormal><i><font size=2 face="Times New Roman"><span
style='font-size:11.0pt;font-style:italic'>Difficult Conversations: How to
Discuss What Matters Most</span></font></i><font size=2><span style='font-size:
11.0pt'>; 1999<o:p></o:p></span></font></p>
<p class=MsoNormal style='text-indent:.5in'><font size=2 face="Times New Roman"><span
style='font-size:11.0pt'>(Paperback, 1 copy available)<o:p></o:p></span></font></p>
<p class=MsoNormal><i><font size=2 face="Times New Roman"><span
style='font-size:11.0pt;font-style:italic'><o:p> </o:p></span></font></i></p>
<p class=MsoNormal><i><font size=2 face="Times New Roman"><span
style='font-size:11.0pt;font-style:italic'>The Economics of Contracting:
Foundations, Applications and Empirical Investigations</span></font></i><font
size=2><span style='font-size:11.0pt'>; <o:p></o:p></span></font></p>
<p class=MsoNormal style='text-indent:.5in'><font size=2 face="Times New Roman"><span
style='font-size:11.0pt'>2006 (Hardcover, 1 copy available). <o:p></o:p></span></font></p>
<p class=MsoNormal><i><font size=2 face="Times New Roman"><span
style='font-size:11.0pt;font-style:italic'><o:p> </o:p></span></font></i></p>
<p class=MsoNormal><i><font size=2 face="Times New Roman"><span
style='font-size:11.0pt;font-style:italic'>Editor & Publisher Market Guide</span></font></i><font
size=2><span style='font-size:11.0pt'>; 2004 <o:p></o:p></span></font></p>
<p class=MsoNormal style='text-indent:.5in'><font size=2 face="Times New Roman"><span
style='font-size:11.0pt'>(Hardcover, one 2005 copy available, one 2006 copy
available).<o:p></o:p></span></font></p>
<p class=MsoNormal><i><font size=2 face="Times New Roman"><span
style='font-size:11.0pt;font-style:italic'><o:p> </o:p></span></font></i></p>
<p class=MsoNormal><i><font size=2 face="Times New Roman"><span
style='font-size:11.0pt;font-style:italic'>Gale Directory of Publications and
Broadcast Media</span></font></i><font size=2><span style='font-size:11.0pt'>;
2003<o:p></o:p></span></font></p>
<p class=MsoNormal style='text-indent:.5in'><font size=2 face="Times New Roman"><span
style='font-size:11.0pt'>(Hardcover, 1 copy of each of volumes 1-5 and update
available).<i><span style='font-style:italic'><o:p></o:p></span></i></span></font></p>
<p class=MsoNormal><i><font size=2 face="Times New Roman"><span
style='font-size:11.0pt;font-style:italic'><o:p> </o:p></span></font></i></p>
<p class=MsoNormal><i><font size=2 face="Times New Roman"><span
style='font-size:11.0pt;font-style:italic'>Gung Ho! Turn on the People in any
Organization</span></font></i><font size=2><span style='font-size:11.0pt'>;
1998 <o:p></o:p></span></font></p>
<p class=MsoNormal style='text-indent:.5in'><font size=2 face="Times New Roman"><span
style='font-size:11.0pt'>(Hardcover, 9 copies available).<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face="Times New Roman"><span style='font-size:
11.0pt'><o:p> </o:p></span></font></p>
<p class=MsoNormal><i><font size=2 face="Times New Roman"><span
style='font-size:11.0pt;font-style:italic'>How to Lie with Statistics</span></font></i><font
size=2><span style='font-size:11.0pt'>; 1954<o:p></o:p></span></font></p>
<p class=MsoNormal style='text-indent:.5in'><font size=2 face="Times New Roman"><span
style='font-size:11.0pt'>(Paperback, 1 copy available).<o:p></o:p></span></font></p>
<p class=MsoNormal style='text-indent:.5in'><font size=2 face="Times New Roman"><span
style='font-size:11.0pt'><o:p> </o:p></span></font></p>
<p class=MsoNormal><i><font size=2 face="Times New Roman"><span
style='font-size:11.0pt;font-style:italic'>Preserving the People’s Post
Office</span></font></i><font size=2><span style='font-size:11.0pt'>; 2006<o:p></o:p></span></font></p>
<p class=MsoNormal style='text-indent:.5in'><font size=2 face="Times New Roman"><span
style='font-size:11.0pt'>(Paperback, 1 copy available). <o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face="Times New Roman"><span style='font-size:
11.0pt'><o:p> </o:p></span></font></p>
<p class=MsoNormal><i><font size=2 face="Times New Roman"><span
style='font-size:11.0pt;font-style:italic'>Raving Fans: A Revolutionary
Approach to Customer Service</span></font></i><font size=2><span
style='font-size:11.0pt'>; 1993 <o:p></o:p></span></font></p>
<p class=MsoNormal style='text-indent:.5in'><font size=2 face="Times New Roman"><span
style='font-size:11.0pt'>(Hardcover, 1 copy available).<o:p></o:p></span></font></p>
<p class=MsoNormal style='text-indent:.5in'><font size=2 face="Times New Roman"><span
style='font-size:11.0pt'><o:p> </o:p></span></font></p>
<p class=MsoNormal><i><font size=2 face="Times New Roman"><span
style='font-size:11.0pt;font-style:italic'>Reinventing your board: a
step-by-step guide to implementing policy governance</span></font></i><font
size=2><span style='font-size:11.0pt'>; 1997. <o:p></o:p></span></font></p>
<p class=MsoNormal style='text-indent:.5in'><font size=2 face="Times New Roman"><span
style='font-size:11.0pt'>(Hardcover, 1 copy available). <o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face="Times New Roman"><span style='font-size:
11.0pt'><o:p> </o:p></span></font></p>
<p class=MsoNormal><i><font size=2 face="Times New Roman"><span
style='font-size:11.0pt;font-style:italic'>Sustaining Knock Your Socks Off
Service</span></font></i><font size=2><span style='font-size:11.0pt'>;
1993. <o:p></o:p></span></font></p>
<p class=MsoNormal style='text-indent:.5in'><font size=2 face="Times New Roman"><span
style='font-size:11.0pt'>(Paperback, 2 copies available).<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face="Times New Roman"><span style='font-size:
11.0pt'><o:p> </o:p></span></font></p>
<p class=MsoNormal><i><font size=2 face="Times New Roman"><span
style='font-size:11.0pt;font-style:italic'>Taking the War Out of Our Words: The
Art of Powerful Non-Defensive Communication</span></font></i><font size=2><span
style='font-size:11.0pt'>; <o:p></o:p></span></font></p>
<p class=MsoNormal style='text-indent:.5in'><font size=2 face="Times New Roman"><span
style='font-size:11.0pt'>2002 (Paperback, 1 copy available).<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face="Times New Roman"><span style='font-size:
11.0pt'><o:p> </o:p></span></font></p>
<p class=MsoNormal><i><font size=2 face="Times New Roman"><span
style='font-size:11.0pt;font-style:italic'>The Twenty-First Century City:
Resurrecting Urban <st1:place w:st="on"><st1:country-region w:st="on">America</st1:country-region></st1:place></span></font></i><font
size=2><span style='font-size:11.0pt'>; 1997 <o:p></o:p></span></font></p>
<p class=MsoNormal style='text-indent:.5in'><font size=2 face="Times New Roman"><span
style='font-size:11.0pt'>(Hardcover, 1 copy available).<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face="Times New Roman"><span style='font-size:
11.0pt'><o:p> </o:p></span></font></p>
<p class=MsoNormal><i><font size=2 face="Times New Roman"><span
style='font-size:11.0pt;font-style:italic'>The Wisdom of Teams: Creating the
High-Performance Organization</span></font></i><font size=2><span
style='font-size:11.0pt'>; 1993 <o:p></o:p></span></font></p>
<p class=MsoNormal style='text-indent:.5in'><font size=2 face="Times New Roman"><span
style='font-size:11.0pt'>(Paperback, 2 copies available).<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 face="Times New Roman"><span style='font-size:
11.0pt'>Please let me know within two weeks from today, (by May 18<sup>th</sup>),
if you are interested in any of these titles.<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face="Times New Roman"><span style='font-size:
11.0pt'>Thank you,<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face="Times New Roman"><span style='font-size:
11.0pt'>Jessica<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face="Times New Roman"><span style='font-size:
10.0pt'><o:p> </o:p></span></font></p>
<p class=MsoNormal><st1:PersonName w:st="on"><font size=2 face="Times New Roman"><span
style='font-size:11.0pt'>Jessica Rondema</span></font></st1:PersonName><font
size=2><span style='font-size:11.0pt'><o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face="Times New Roman"><span style='font-size:
11.0pt'>Technical Services Specialist<o:p></o:p></span></font></p>
<p class=MsoNormal><st1:place w:st="on"><st1:PlaceName w:st="on"><font size=2
face="Times New Roman"><span style='font-size:10.0pt'>Oregon</span></font></st1:PlaceName><font
size=2><span style='font-size:10.0pt'> <st1:PlaceType w:st="on">State</st1:PlaceType></span></font></st1:place><font
size=2><span style='font-size:10.0pt'> Library</span></font><o:p></o:p></p>
<p class=MsoNormal><font size=2 face="Times New Roman"><span style='font-size:
10.0pt'>250 Winter <st1:place w:st="on"><st1:City w:st="on">St.</st1:City> <st1:State
w:st="on">NE</st1:State></st1:place></span></font><o:p></o:p></p>
<p class=MsoNormal><st1:place w:st="on"><st1:City w:st="on"><font size=2
face="Times New Roman"><span style='font-size:10.0pt'>Salem</span></font></st1:City><font
size=2><span style='font-size:10.0pt'> <st1:State w:st="on">OR</st1:State>
<st1:PostalCode w:st="on">97301</st1:PostalCode></span></font></st1:place><o:p></o:p></p>
<p class=MsoNormal><font size=2 face="Times New Roman"><span style='font-size:
10.0pt'>503-378-5434</span></font><o:p></o:p></p>
<p class=MsoNormal><font size=2 face="Times New Roman"><span style='font-size:
10.0pt'>jessica.rondema@state.or.us</span></font><o:p></o:p></p>
<p class=MsoNormal><font size=2 face="Times New Roman"><span style='font-size:
10.0pt'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 face="Times New Roman"><span style='font-size:
10.0pt'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'><o:p> </o:p></span></font></p>
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