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<p class=MsoNormal><span style='color:#1F497D'>Hi Steve, maybe it’s a problem
with your Ezproxy or other proxy service? I finally got our remote access
going, but I had to work with both Gale tech support and OCLC’s ezproxy support
to figure it out. Ezproxy was most helpful.<o:p></o:p></span></p>
<p class=MsoNormal><span style='color:#1F497D'><o:p> </o:p></span></p>
<p class=MsoNormal><span style='color:#1F497D'>With ezproxy I double checked the
proxy prefix, correct port, and proper configuration of the ezproxy.cfg and
.usr files. That kind of thing was the key to getting everything going over
here. Then, working with Gale to make sure all your target URLs to the specific
Gale databases are correct, with the attached proxy prefix, of course.<o:p></o:p></span></p>
<p class=MsoNormal><span style='color:#1F497D'><o:p> </o:p></span></p>
<p class=MsoNormal><span style='color:#1F497D'>Hope that’s helpful!<o:p></o:p></span></p>
<p class=MsoNormal><span style='color:#1F497D'><o:p> </o:p></span></p>
<p class=MsoNormal><span style='color:#1F497D'>Candice Watkins<o:p></o:p></span></p>
<p class=MsoNormal><span style='color:#1F497D'>Reference Librarian<o:p></o:p></span></p>
<p class=MsoNormal><span style='color:#1F497D'>Clatsop Community College<o:p></o:p></span></p>
<p class=MsoNormal><span style='color:#1F497D'><o:p> </o:p></span></p>
<p class=MsoNormal><span style='color:#1F497D'><o:p> </o:p></span></p>
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<div style='border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0in 0in 0in'>
<p class=MsoNormal><b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>From:</span></b><span
style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>
libs-or-bounces@listsmart.osl.state.or.us
[mailto:libs-or-bounces@listsmart.osl.state.or.us] <b>On Behalf Of </b>Steve
Silver<br>
<b>Sent:</b> Thursday, October 15, 2009 12:38 PM<br>
<b>To:</b> libs-or@listsmart.osl.state.or.us<br>
<b>Subject:</b> [Libs-Or] Gale remote authentication<o:p></o:p></span></p>
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</div>
<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal>I have been asked by my Dean to inquire of Oregon libraries
if anyone else is having (or has had significant) trouble getting remote
authentication to work for the new Gale database package, or is our problem
somehow unique to us? Stories of problems that have been fixed would be helpful
as well. And yes, we have been in communication with Gale tech support, before
anyone asks ;-)<o:p></o:p></p>
<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal>Please send replies directly: <a
href="mailto:ssilver@northwestchristian.edu">ssilver@northwestchristian.edu</a>
<o:p></o:p></p>
<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal>Thanks in advance,<o:p></o:p></p>
<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal><i><span style='font-size:10.0pt'>Steve Silver, Director<o:p></o:p></span></i></p>
<p class=MsoNormal><i><span style='font-size:10.0pt'>Kellenberger Library<o:p></o:p></span></i></p>
<p class=MsoNormal><i><span style='font-size:10.0pt'>Northwest Christian
University<o:p></o:p></span></i></p>
<p class=MsoNormal><i><span style='font-size:10.0pt'>828 E. 11th Ave. Eugene,
OR 97401<o:p></o:p></span></i></p>
<p class=MsoNormal><i><span style='font-size:10.0pt'>541-684-7237<o:p></o:p></span></i></p>
<p class=MsoNormal><i><span style='font-size:10.0pt'>541-684-7307 (fax)<o:p></o:p></span></i></p>
<p class=MsoNormal><i><span style='font-size:10.0pt'>IM: SilverLIb176<o:p></o:p></span></i></p>
<p class=MsoNormal>-----------------<o:p></o:p></p>
<p class=MsoNormal><span style='font-size:9.0pt;font-family:"Tahoma","sans-serif"'>Mission
Statement: <i><span style='color:#7030A0'>To connect individuals to the full
record of information, knowledge, and thought, and to strengthen their
development as competent, ethical learners and leaders. </span></i></span><span
style='font-size:9.0pt;font-family:"Times New Roman","serif"'><o:p></o:p></span></p>
<p class=MsoNormal><o:p> </o:p></p>
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