FYI<br><br>
<div class="gmail_quote">---------- Forwarded message ----------<br>From: <b class="gmail_sendername">Streams,Sharon</b> <span dir="ltr"><<a href="mailto:streamss@oclc.org">streamss@oclc.org</a>></span><br>Date: Mon, Nov 15, 2010 at 11:20 AM<br>
Subject: [Publib] upcoming online conference<br>To: <a href="mailto:publib@webjunction.org">publib@webjunction.org</a><br><br><br>
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<p class="MsoNormal">Hi,</p>
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<p class="MsoNormal">Wanted to make sure everyone knew about the free two-day online conference WebJunction is hosting on December 1-2 . The theme is “Serving the 21^st Century Patron” and the event is open to all.  There will be 7 one-hour presentations that cover a host of issues around customer service, including dealing with low morale and chaotic work conditions, changing patron expectations, and identifying the technology that can help support your customer service objectives. See the full list and descriptions here: <a href="http://www.webjunction.org/conferences/-/articles/content/106453434" target="_blank">http://www.webjunction.org/conferences/-/articles/content/106453434</a>. </p>

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<p class="MsoNormal">The final session will be a fast-paced “Battledecks” format, which you can read about here: <a href="http://blog.webjunctionworks.org/index.php/2010/11/02/battledecks-at-webjunctions-2nd-online-conference/" target="_blank">http://blog.webjunctionworks.org/index.php/2010/11/02/battledecks-at-webjunctions-2nd-online-conference/</a></p>

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<p class="MsoNormal">Please pass this information along to interested staff. There is limited seat availability, so preregistration is strongly suggested.</p>
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<p class="MsoNormal">Thanks!</p>
<p class="MsoNormal">Sharon Streams</p>
<p class="MsoNormal">Community Services, WebJunction</p>
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<p class="MsoNormal"> </p></div></div><br>_______________________________________________<br>Publib mailing list<br><a href="mailto:Publib@webjunction.org">Publib@webjunction.org</a><br><a href="https://lists.webjunction.org/mailman/listinfo/publib" target="_blank">https://lists.webjunction.org/mailman/listinfo/publib</a><br>
<br></div><br><br clear="all"><br>-- <br>
<p><em>Diedre Conkling<br>Lincoln County Library District<br>P.O. Box 2027<br>Newport, OR  97365<br>Phone & Fax:  541-265-3066<br><font color="#ff0000">**</font>Work email:  </em><a href="mailto:diedre@lincolncolibrarydist.org" target="_blank"><em>diedre@lincolncolibrarydist.org</em></a><em>  <font color="#ff0000">NEW**</font><br>
Home email:  </em><a href="mailto:diedre08@gmail.com" target="_blank"><em>diedre08@gmail.com</em></a></p><br>