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<div>I had contacted the Special Districts Association of Oregon and suggested they put an article in their newsletter. This is what they posted today, <a href="http://www.sdao.com/ref/newsletters/11janfeb.pdf" target="_blank">http://www.sdao.com/ref/newsletters/11janfeb.pdf</a>:</div>
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<p align="left">Office Supply Scams on the Rise</p></font></font></font><i><font color="#000006" size="1" face="MyriadPro-It"><font color="#000006" size="1" face="MyriadPro-It"><font color="#000006" size="1" face="MyriadPro-It">
<p align="left">An article from the Federal Trade Commission's Website</p></font></font></font></i><font color="#000006" size="2" face="MinionPro-Regular"><font color="#000006" size="2" face="MinionPro-Regular"><font color="#000006" size="2" face="MinionPro-Regular">
<p align="left">Has your business ever been targeted by an office supply scam? Could it? Offi ce supply fraud costs its victims – large and small businesses, as well as schools, government agencies, and nonprofit institutions – an estimated $200 million per year. These scams generally involve the deceptive sale of products that businesses purchase on a regular basis – like printer paper, copy toner, light bulbs or cleaning materials.</p>
<p align="left">Some fraudulent telemarketers may lie to get your company to pay for items it never ordered, or to pay more than it agreed to – often five to 10 times what the product or service is worth. Some callers pretend to be your company’s regular supplier or offer a "special deal" that they claim is "good for a limited time only."</p>
<p align="left">The Federal Trade Commission urges employers to train their employees. Visit </p></font></font></font><font size="2" face="MinionPro-Regular"><font size="2" face="MinionPro-Regular"><a href="http://www.ftc.gov/boss">http://www.ftc.gov/boss</a> </font></font><font color="#000006" size="2" face="MinionPro-Regular"><font color="#000006" size="2" face="MinionPro-Regular"><font color="#000006" size="2" face="MinionPro-Regular">for more information on how to spot, stop and avoid office supply scams.
<p align="left">If you think you’ve been the victim of an office scam contact the FTC at 877-FTC-IHELP.</p></font></font></font><br><br></div>
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<div class="gmail_quote">On Mon, Jan 24, 2011 at 12:09 PM, Diedre Conkling <span dir="ltr"><<a href="mailto:diedre08@gmail.com" target="_blank">diedre08@gmail.com</a>></span> wrote:<br>
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<div>I don't mind you using what I wrote. I did give my own staff some further guidance. This is everything I think I said to them. You will need to do some editing. One branch did receive the call before I was able to contact them about the problem so I said a bit more and you may want to use some of it.</div>
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<div>Today I received a call at the office which I suspect was from one of those companies that sends you stuff and then tells you that you ordered it but you know that you would never have placed such an order. So, I am sending this message out to you so you have a bit of a warning.<br>
<br>I answered the phone and the guy wanted to speak to me about our photocopier. <br> <br>He says: "I am calling about your copier and need to update our information. You just need to go look on the front of your copier and tell me the make and serial number."<br>
<br>I paused for a couple of seconds (because I am a slow thinker) and was trying to figure out what this could possibly be about and then realized that he had not identified a company. <br> <br>I said: "What is your company?"<br>
<br>He said: "The main headquarters for your copier located in Virginia."<br> <br>I lease our copier and know the name of the bank carrying the lease (and where I pay the bills) and the company that arranged the lease and does the maintenance. Neither is in Virginia. And, on top of that, I know the names and have spoken with the people associated with our copier and he was not one of them.<br>
<br>I said: Well, since you are not giving me a name of a company I assume you are not the company from which we lease our copier so I am now going to end this call."<br> <br>I had a staff member at the Siletz Library once answer a phone call that may have been similar to this one and the company sent the library 10 toner cartridges and an outrageous bill. It was not fun getting them sent back to the company. It was for the printer you are still using and I have only purchased about 4 toner cartridges for the machine.</div>
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<div>In other words, don't respond to this or any similar call. <strong>It is a scam! </strong>If you ever are in doubt or have even the slightest inkling that something just isn't quite right please refer them to me.and then let me know about the call.<br clear="all">
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<div>I am not writing this to embarrass Kim because the companies making these calls are sleezy and really can sound convincing. However, Kim did receive a call yesterday and gave out the information they requested. </div>
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<div>Here is some further guidance on how to handle what may happen now.<br> <br>Your library may receive a second call to verify the order and the address. Don't give them the address. Tell them that you do not place orders and that all orders are place through the Lincoln County Library District office and they will have to call me for any verification of anything.<br>
<br>If they send a package DO NOT except delivery if at all possible. You don't get very many packages sent to you other than McNaughtons so you will probably know that this is not a package that you would normally get. If possible get the name and address of the sender. That may not be possible but you can try.<br>
<br>If the toner gets delivered DO NOT use it. It could invalidate the maintenance contract we have on the copier. Just send it to me.<br> <br>If you get hassled about not paying bills or anything just tell them they need to speak with me.<br>
<br>Hey, things happen. We try to prevent them from happening but when they do happen we move on. I am just so glad I was told that it happened. It helps me give you guidance and develop a plan for action.</div>
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<div class="gmail_quote">On Mon, Jan 24, 2011 at 7:39 AM, Kim Rutter <span dir="ltr"><<a href="mailto:krutter@sekls.org" target="_blank">krutter@sekls.org</a>></span> wrote:<br>
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<p class="MsoNormal"><font size="2" face="Arial"><span style="FONT-FAMILY: Arial; FONT-SIZE: 10pt">Hi Diedre:</span></font></p>
<p class="MsoNormal"><font size="2" face="Arial"><span style="FONT-FAMILY: Arial; FONT-SIZE: 10pt"> </span></font></p>
<p class="MsoNormal"><font size="2" face="Arial"><span style="FONT-FAMILY: Arial; FONT-SIZE: 10pt">I would like your permission to reprint your letter to Publib regarding the copier phone scam you reported on </span></font><font size="2" face="Arial"><span style="FONT-FAMILY: Arial; FONT-SIZE: 10pt">December 15, 2010</span></font><font size="2" face="Arial"><span style="FONT-FAMILY: Arial; FONT-SIZE: 10pt">. I edit our system newsletter and I think your warning would be useful for many of our tiny, rural libraries. Would it be OK for me to include your letter, with your name as author, in our Jan-Feb newsletter?</span></font></p>
<p class="MsoNormal"><font size="2" face="Arial"><span style="FONT-FAMILY: Arial; FONT-SIZE: 10pt"> </span></font></p>
<p class="MsoNormal"><font size="2" face="Arial"><span style="FONT-FAMILY: Arial; FONT-SIZE: 10pt">Thanks,</span></font></p>
<p class="MsoNormal"><font size="2" face="Arial"><span style="FONT-FAMILY: Arial; FONT-SIZE: 10pt"> </span></font></p>
<p class="MsoNormal"><font size="2" face="Arial"><span style="FONT-FAMILY: Arial; FONT-SIZE: 10pt">kim</span></font></p>
<p class="MsoNormal"><font size="2" face="Arial"><span style="FONT-FAMILY: Arial; FONT-SIZE: 10pt"> </span></font></p>
<p class="MsoNormal"><strong><b><font size="4" face="Arial"><span style="FONT-FAMILY: Arial; FONT-SIZE: 13.5pt">Kim Uden Rutter</span></font></b></strong></p>
<p class="MsoNormal"><font size="2" face="Arial"><span style="FONT-FAMILY: Arial; FONT-SIZE: 10pt">Library Consultant</span></font></p>
<p class="MsoNormal"><font size="2" face="Arial"><span style="FONT-FAMILY: Arial; FONT-SIZE: 10pt">Southeast Kansas</span></font><font size="2" face="Arial"><span style="FONT-FAMILY: Arial; FONT-SIZE: 10pt"> Library System</span></font></p>
<p class="MsoNormal"><font size="2" face="Arial"><span style="FONT-FAMILY: Arial; FONT-SIZE: 10pt">218 E. </span></font><font size="2" face="Arial"><span style="FONT-FAMILY: Arial; FONT-SIZE: 10pt">Madison</span></font></p>
<p class="MsoNormal"><font size="2" face="Arial"><span style="FONT-FAMILY: Arial; FONT-SIZE: 10pt">Iola</span></font><font size="2" face="Arial"><span style="FONT-FAMILY: Arial; FONT-SIZE: 10pt">, </span></font><font size="2" face="Arial"><span style="FONT-FAMILY: Arial; FONT-SIZE: 10pt">Kansas</span></font><font size="2" face="Arial"><span style="FONT-FAMILY: Arial; FONT-SIZE: 10pt"> </span></font><font size="2" face="Arial"><span style="FONT-FAMILY: Arial; FONT-SIZE: 10pt">66749</span></font></p>
<p class="MsoNormal"><font size="2" face="Arial"><span style="FONT-FAMILY: Arial; FONT-SIZE: 10pt">(620)365-5136 - phone</span></font></p>
<p class="MsoNormal"><font size="2" face="Arial"><span style="FONT-FAMILY: Arial; FONT-SIZE: 10pt">(620)365-5137 - fax</span></font></p>
<p class="MsoNormal"><font size="3" face="Times New Roman"><span style="FONT-SIZE: 12pt"> </span></font></p>
<p class="MsoNormal"><font size="3" face="Times New Roman"><span style="FONT-SIZE: 12pt"> </span></font></p>
<p class="MsoNormal"><font size="3" face="Times New Roman"><span style="FONT-SIZE: 12pt"> </span></font></p></div></div></blockquote></div><br><br clear="all"><br></div></div>-- <br><font color="#888888">
<p><em>Diedre Conkling<br>Lincoln County Library District<br>P.O. Box 2027<br>Newport, OR 97365<br>Phone & Fax: 541-265-3066<br><font color="#ff0000">**</font>Work email: </em><a href="mailto:diedre@lincolncolibrarydist.org" target="_blank"><em>diedre@lincolncolibrarydist.org</em></a><em> <font color="#ff0000">NEW**</font><br>
Home email: </em><a href="mailto:diedre08@gmail.com" target="_blank"><em>diedre08@gmail.com</em></a></p><br></font></blockquote></div><br><br clear="all"><br>-- <br>
<p><em>Diedre Conkling<br>Lincoln County Library District<br>P.O. Box 2027<br>Newport, OR 97365<br>Phone & Fax: 541-265-3066<br><font color="#ff0000">**</font>Work email: </em><a href="mailto:diedre@lincolncolibrarydist.org" target="_blank"><em>diedre@lincolncolibrarydist.org</em></a><em> <font color="#ff0000">NEW**</font><br>
Home email: </em><a href="mailto:diedre08@gmail.com" target="_blank"><em>diedre08@gmail.com</em></a></p><br></div></div></div><br><br clear="all"><br>-- <br>
<p><em>Diedre Conkling<br>Lincoln County Library District<br>P.O. Box 2027<br>Newport, OR 97365<br>Phone & Fax: 541-265-3066<br><font color="#ff0000">**</font>Work email: </em><a href="mailto:diedre@lincolncolibrarydist.org" target="_blank"><em>diedre@lincolncolibrarydist.org</em></a><em> <font color="#ff0000">NEW**</font><br>
Home email: </em><a href="mailto:diedre08@gmail.com" target="_blank"><em>diedre08@gmail.com</em></a></p><br>