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<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'>Aside from using non-removable labels or
other permanent markings (distinctive permanent ink rubber stamp or permanent
ink marker), simply inform the patron the disc returned was not the one
loaned.  If they do not return your disc or pay for it, block their
account and bill them for the disc.</span></font></p>

<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'> </span></font></p>

<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'>-Bob in Milton-Freewater</span></font></p>

<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'> </span></font></p>

<p class=MsoNormal style='margin-left:.5in'><font size=2 face=Tahoma><span
style='font-size:10.0pt;font-family:Tahoma'>-----Original Message-----<br>
<b><span style='font-weight:bold'>From:</span></b>
libs-or-bounces@listsmart.osl.state.or.us
[mailto:libs-or-bounces@listsmart.osl.state.or.us] <b><span style='font-weight:
bold'>On Behalf Of </span></b>Brenda Herren<br>
<b><span style='font-weight:bold'>Sent:</span></b> Wednesday, October 31, 2012
10:22 AM<br>
<b><span style='font-weight:bold'>To:</span></b>
libs-or@listsmart.osl.state.or.us<br>
<b><span style='font-weight:bold'>Subject:</span></b> [Libs-Or] CD and DVD copy
integrity questions</span></font></p>

<p class=MsoNormal style='margin-left:.5in'><font size=3 face="Times New Roman"><span
style='font-size:12.0pt'> </span></font></p>

<p class=MsoNormal style='margin-left:.5in'><font size=2 color=black
face=Arial><span style='font-size:11.0pt;font-family:Arial;color:black'>Collective
wisdom,</span></font></p>

<p class=MsoNormal style='margin-left:.5in'><font size=2 color=black
face=Arial><span style='font-size:11.0pt;font-family:Arial;color:black'>Lately,
we’ve been having some of CD and DVD discs returned with our ownership
labels however the discs being returned aren’t the ones being checked
out. How do you handle and prevent that </span></font><font size=2 face=Arial><span
style='font-size:11.0pt;font-family:Arial'>from happening?  Any insight or
products and procedures would be appreciated.</span></font></p>

<p class=MsoNormal style='margin-left:.5in'><font size=2 face=Arial><span
style='font-size:11.0pt;font-family:Arial'>Thank you</span></font></p>

<p class=MsoNormal style='margin-left:.5in'><font size=2 color=black
face=Arial><span style='font-size:11.0pt;font-family:Arial;color:black'>Brenda</span></font></p>

<p class=MsoNormal style='margin-left:.5in'><font size=2 color=black
face=Arial><span style='font-size:11.0pt;font-family:Arial;color:black'> </span></font></p>

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face=Arial><span style='font-size:11.0pt;font-family:Arial;color:black'> </span></font></p>

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<p class=MsoNormal style='margin-left:.5in'><font size=2 color=black
face=Calibri><span style='font-size:11.0pt;font-family:Calibri;color:black'>Brenda
Herren, MLS, MA</span></font></p>

<p class=MsoNormal style='margin-left:.5in'><font size=2 color=black
face=Calibri><span style='font-size:11.0pt;font-family:Calibri;color:black'>Librarian
I</span></font></p>

<p class=MsoNormal style='margin-left:.5in'><font size=2 color=black
face=Calibri><span style='font-size:11.0pt;font-family:Calibri;color:black'>St.
Helens Public Library</span></font></p>

<p class=MsoNormal style='margin-left:.5in'><font size=2 color=black
face=Calibri><span style='font-size:11.0pt;font-family:Calibri;color:black'>375
S. 18<sup>th</sup>, Suite A</span></font></p>

<p class=MsoNormal style='margin-left:.5in'><font size=2 color=black
face=Calibri><span style='font-size:11.0pt;font-family:Calibri;color:black'>St.
Helens, OR 97051</span></font></p>

<p class=MsoNormal style='margin-left:.5in'><font size=2 color=black
face=Calibri><span style='font-size:11.0pt;font-family:Calibri;color:black'>503.397.4544
ext 105</span></font></p>

<p class=MsoNormal style='margin-left:.5in'><font size=2 color=black
face=Calibri><span style='font-size:11.0pt;font-family:Calibri;color:black'>www.sthelens.plinkit.org</span></font></p>

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style='font-size:11.0pt;font-family:Arial'> </span></font></p>

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