<br><div class="gmail_quote">We use sharpies to write "JCLD" on each disc and also use a center-of-the-disc circle label with our library name printed on it. Any oddball  discs we get back are put on our "problem shelf" with a call to the last patron using item and also a message on patron's account. If correct disc is not returned, patron will get a bill. A lot of our processing is done by our wonderful volunteers, to help save staff time.<br>

Hope this helps,<br>Jackie<br><br><div class="gmail_quote"><div><div class="h5">On Wed, Oct 31, 2012 at 11:26 AM, Bob Jones <span dir="ltr"><<a href="mailto:Bob.Jones@milton-freewater-or.gov" target="_blank">Bob.Jones@milton-freewater-or.gov</a>></span> wrote:<br>

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<p class="MsoNormal"><font color="navy" face="Arial"><span style="font-size:10.0pt;font-family:Arial;color:navy">Aside from using non-removable labels or
other permanent markings (distinctive permanent ink rubber stamp or permanent
ink marker), simply inform the patron the disc returned was not the one
loaned.  If they do not return your disc or pay for it, block their
account and bill them for the disc.</span></font></p>

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<p class="MsoNormal"><font color="navy" face="Arial"><span style="font-size:10.0pt;font-family:Arial;color:navy">-Bob in Milton-Freewater</span></font></p><div><div>

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<p class="MsoNormal" style="margin-left:.5in"><font face="Tahoma"><span style="font-size:10.0pt;font-family:Tahoma">-----Original Message-----<br>
<b><span style="font-weight:bold">From:</span></b>
<a href="mailto:libs-or-bounces@listsmart.osl.state.or.us" target="_blank">libs-or-bounces@listsmart.osl.state.or.us</a>
[mailto:<a href="mailto:libs-or-bounces@listsmart.osl.state.or.us" target="_blank">libs-or-bounces@listsmart.osl.state.or.us</a>] <b><span style="font-weight:bold">On Behalf Of </span></b>Brenda Herren<br>
<b><span style="font-weight:bold">Sent:</span></b> Wednesday, October 31, 2012
10:22 AM<br>
<b><span style="font-weight:bold">To:</span></b>
<a href="mailto:libs-or@listsmart.osl.state.or.us" target="_blank">libs-or@listsmart.osl.state.or.us</a><br>
<b><span style="font-weight:bold">Subject:</span></b> [Libs-Or] CD and DVD copy
integrity questions</span></font></p>

<p class="MsoNormal" style="margin-left:.5in"><font face="Times New Roman" size="3"><span style="font-size:12.0pt"> </span></font></p>

<p class="MsoNormal" style="margin-left:.5in"><font color="black" face="Arial"><span style="font-size:11.0pt;font-family:Arial">Collective
wisdom,</span></font></p>

<p class="MsoNormal" style="margin-left:.5in"><font color="black" face="Arial"><span style="font-size:11.0pt;font-family:Arial">Lately,
we’ve been having some of CD and DVD discs returned with our ownership
labels however the discs being returned aren’t the ones being checked
out. How do you handle and prevent that </span></font><font face="Arial"><span style="font-size:11.0pt;font-family:Arial">from happening?  Any insight or
products and procedures would be appreciated.</span></font></p>

<p class="MsoNormal" style="margin-left:.5in"><font face="Arial"><span style="font-size:11.0pt;font-family:Arial">Thank you</span></font></p>

<p class="MsoNormal" style="margin-left:.5in"><font color="black" face="Arial"><span style="font-size:11.0pt;font-family:Arial">Brenda</span></font></p>

<p class="MsoNormal" style="margin-left:.5in"><font color="black" face="Arial"><span style="font-size:11.0pt;font-family:Arial"> </span></font></p>

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<p class="MsoNormal" style="margin-left:.5in"><font color="black" face="Calibri"><span style="font-size:11.0pt;font-family:Calibri">Brenda
Herren, MLS, MA</span></font></p>

<p class="MsoNormal" style="margin-left:.5in"><font color="black" face="Calibri"><span style="font-size:11.0pt;font-family:Calibri">Librarian
I</span></font></p>

<p class="MsoNormal" style="margin-left:.5in"><font color="black" face="Calibri"><span style="font-size:11.0pt;font-family:Calibri">St.
Helens Public Library</span></font></p>

<p class="MsoNormal" style="margin-left:.5in"><font color="black" face="Calibri"><span style="font-size:11.0pt;font-family:Calibri">375
S. 18^th, Suite A</span></font></p>

<p class="MsoNormal" style="margin-left:.5in"><font color="black" face="Calibri"><span style="font-size:11.0pt;font-family:Calibri">St.
Helens, OR 97051</span></font></p>

<p class="MsoNormal" style="margin-left:.5in"><font color="black" face="Calibri"><span style="font-size:11.0pt;font-family:Calibri"><a href="tel:503.397.4544" value="+15033974544" target="_blank">503.397.4544</a>
ext 105</span></font></p>

<p class="MsoNormal" style="margin-left:.5in"><font color="black" face="Calibri"><span style="font-size:11.0pt;font-family:Calibri"><a href="http://www.sthelens.plinkit.org" target="_blank">www.sthelens.plinkit.org</a></span></font></p>



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<br></blockquote></div><br><br clear="all"><br>--<br></div>-- <br><span style="font-family:trebuchet ms,sans-serif">Jackie J. May</span><br style="font-family:trebuchet ms,sans-serif"><span style="font-family:trebuchet ms,sans-serif">Interlibrary Loans</span><br style="font-family:trebuchet ms,sans-serif">
<span style="font-family:trebuchet ms,sans-serif">Jefferson County Library District</span><br style="font-family:trebuchet ms,sans-serif"><span style="font-family:trebuchet ms,sans-serif">241 SE 7th Street</span><br style="font-family:trebuchet ms,sans-serif">
<span style="font-family:trebuchet ms,sans-serif">Madras, OR 97741</span><br style="font-family:trebuchet ms,sans-serif"><span style="font-family:trebuchet ms,sans-serif">541-475-3351, ext. 307</span><span><span style="background-color:rgb(51,51,255)"></span></span><span><span style="background-color:rgb(102,0,204)"></span></span><br style="font-family:trebuchet ms,sans-serif">
<span style="font-family:trebuchet ms,sans-serif">541-475-7434 (fax)</span><span><span style="background-color:rgb(255,255,255)"></span></span><br>ORBIS Code #81<br style="font-family:trebuchet ms,sans-serif"><br style="font-family:trebuchet ms,sans-serif;color:rgb(51,51,255)">
<span style="font-family:trebuchet ms,sans-serif;color:rgb(51,51,255)"></span>

<span style="background-color:rgb(0,0,0);color:rgb(51,51,255)"></span>"What refuge is there for the victim who is possessed with the feeling 
that there are a thousand new books he ought to read, while life is only
 long enough for him to read a hundred?" <br><br><div align="right"><b>Oliver Wendell Holmes Sr.</b><br>American Physician, Professor, Lecturer, and Author (1809-1894)</div><br>