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</o:shapelayout></xml><![endif]--></head><body lang=EN-US link=blue vlink=purple><div class=WordSection1><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>Happy 10<sup>th</sup> birthday! It doesn’t seem possible that it’s been that long! Ditto to everything everyone has said. As one of the original libraries, it’s been quite the ride, and Caleb and Emily have been the best drivers ever. You’ve always been there to help us along with humor, style, and grace. Thanks!<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>Dolores<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>Dolores Zegar Judkins, MLS<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>Associate University Librarian for Information & Research Services<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>OHSU Library<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>503-494-3478<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>judkinsd@ohsu.edu</span><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'> <o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p> </o:p></span></p><div><div style='border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0in 0in 0in'><p class=MsoNormal><b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>From:</span></b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'> l-net-bounces@listsmart.osl.state.or.us [mailto:l-net-bounces@listsmart.osl.state.or.us] <b>On Behalf Of </b>Vondracek, Ruth<br><b>Sent:</b> Thursday, March 21, 2013 1:32 PM<br><b>To:</b> libs-or@listsmart.osl.state.or.us; Caleb TUCKER-RAYMOND; Emily Papagni (emilyp@multcolib.org)<br><b>Cc:</b> MaryKay Dahlgreen; L-net Mailing List<br><b>Subject:</b> Re: [L-net] [Libs-Or] 10 years of L-net: what's next?<o:p></o:p></span></p></div></div><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>A ten year anniversary. This is fabulous. As someone who was there at the beginning, it’s been a pleasure to watch L-Net change, grow, and provide such a valuable service. Caleb and Emily you deserve a loud round of applause from all of us for making this happen and keeping it running..<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>Ruth<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>Ruth Vondracek<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>Special Collections & Archives Research Center<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>Oregon State University Libraries<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>(541) 737-9273<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><a href="mailto:Ruth.vondracek@oregonstate.edu">Ruth.vondracek@oregonstate.edu</a><o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p> </o:p></span></p><div><div style='border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0in 0in 0in'><p class=MsoNormal><b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>From:</span></b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'> <a href="mailto:l-net-bounces@listsmart.osl.state.or.us">l-net-bounces@listsmart.osl.state.or.us</a> [<a href="mailto:l-net-bounces@listsmart.osl.state.or.us">mailto:l-net-bounces@listsmart.osl.state.or.us</a>] <b>On Behalf Of </b>Tina Hovekamp<br><b>Sent:</b> Thursday, March 21, 2013 9:13 AM<br><b>To:</b> Caleb TUCKER-RAYMOND; Emily Papagni (<a href="mailto:emilyp@multcolib.org">emilyp@multcolib.org</a>)<br><b>Cc:</b> MaryKay Dahlgreen; L-net Mailing List<br><b>Subject:</b> Re: [L-net] [Libs-Or] 10 years of L-net: what's next?<o:p></o:p></span></p></div></div><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>Caleb and Emily, I also want to thank you personally for all the incredible work you have done to support our local libraries helping us offer chat reference service and providing endless training to librarians across the state. I still remember the feeling of being so overwhelmed after that first two-day training a decade ago, wondering how I could ever learn to coordinate all those multiple windows on my screen to help anybody! And I admit, I was actually dreading for quite a while those rings from patrons who had discover me behind the chat button! But you made it easy for all of us. With your willingness to experiment, train and push forward trying different software configurations and different cooperative efforts, always keeping an eye for best ways to support the vision of this project, you not only helped patrons realize that help is at their fingertips but also helped staff develop confidence that this technology can be used effectively to connect with these patrons. So, thank you both for making chat such as easy tool to use for people on either side of this service, for your generous time training us and responding to our needs, for making the service so cost effective for our libraries (couldn't get cheaper for our local budgets, and I know I must thank the support of our State Library for this!), for connecting us as we serve individuals in each other’s districts.<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>-tina<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>Tina M. Hovekamp, Ph.D. , Professor<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>Associate College Librarian, Information & Access Services<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>Barber Library <o:p></o:p></span></p><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>Central Oregon Community College<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>Bend, OR 97701<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'><a href="mailto:thovekamp@cocc.edu"><span style='color:windowtext'>thovekamp@cocc.edu</span></a><o:p></o:p></span></p><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>Tel: (541) 383-7295<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>Fax:(541) 383-7507 <o:p></o:p></span></p><p class=MsoNormal><i><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'><o:p> </o:p></span></i></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>From:</span></b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'> <a href="mailto:l-net-bounces@listsmart.osl.state.or.us">l-net-bounces@listsmart.osl.state.or.us</a> [<a href="mailto:l-net-bounces@listsmart.osl.state.or.us">mailto:l-net-bounces@listsmart.osl.state.or.us</a>] <b>On Behalf Of </b>paul addis<br><b>Sent:</b> Wednesday, March 20, 2013 6:28 PM<br><b>To:</b> Penny Hummel; 'Donna Reed'; Caleb TUCKER-RAYMOND; MaryKay Dahlgreen<br><b>Cc:</b> <a href="mailto:libs-or@listsmart.osl.state.or.us">libs-or@listsmart.osl.state.or.us</a>; L-net Mailing List<br><b>Subject:</b> Re: [L-net] [Libs-Or] 10 years of L-net: what's next?<o:p></o:p></span></p><p class=MsoNormal><o:p> </o:p></p><table class=MsoNormalTable border=0 cellspacing=0 cellpadding=0><tr><td valign=top style='padding:0in 0in 0in 0in'><div id=yiv1943416850><table class=MsoNormalTable border=0 cellspacing=0 cellpadding=0><tr><td style='padding:0in 0in 0in 0in'><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'><br>I wanted to add to the praise and extend kudos to Caleb's partner, Emily Papagni. Emily and Caleb are truly dedicated to providing optimum reference services to all of Oregon's communities and more. They are a pleasure to work for and are always magically available to serve L-netters and patrons, don't think I've ever had to wait more than an hour or so for a response from them. I hope they continue to monitor this service well into the future.<br><br>Thanks,<br><br>Paul Addis, MLIS<br>L-net Volunteer<br>Library Assistant, Seaside Public Library<br><br>--- On <b>Wed, 3/20/13, MaryKay Dahlgreen <i><<a href="mailto:marykay.dahlgreen@state.or.us">marykay.dahlgreen@state.or.us</a>></i></b> wrote:<o:p></o:p></span></p><p class=MsoNormal style='margin-bottom:12.0pt'><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'><br>From: MaryKay Dahlgreen <<a href="mailto:marykay.dahlgreen@state.or.us">marykay.dahlgreen@state.or.us</a>><br>Subject: Re: [Libs-Or] 10 years of L-net: what's next?<br>To: "Penny Hummel" <<a href="mailto:hummelp@ci.canby.or.us">hummelp@ci.canby.or.us</a>>, "'Donna Reed'" <<a href="mailto:donna.reed@pcc.edu">donna.reed@pcc.edu</a>>, "Caleb TUCKER-RAYMOND" <<a href="mailto:calebt@multco.us">calebt@multco.us</a>><br>Cc: "<a href="mailto:libs-or@listsmart.osl.state.or.us">libs-or@listsmart.osl.state.or.us</a>" <<a href="mailto:Libs-Or@listsmart.osl.state.or.us">Libs-Or@listsmart.osl.state.or.us</a>>, "L-net Mailing List" <<a href="mailto:L-Net@listsmart.osl.state.or.us">L-Net@listsmart.osl.state.or.us</a>><br>Date: Wednesday, March 20, 2013, 4:51 PM<o:p></o:p></span></p><div id=yiv1943416850><div><div><p class=yiv1943416850msonormal><span style='font-size:11.0pt;font-family:"Arial","sans-serif";color:#1F497D'>Absolutely!</span><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'><o:p></o:p></span></p><p class=yiv1943416850msonormal><span style='font-size:11.0pt;font-family:"Arial","sans-serif";color:#1F497D'> </span><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'><o:p></o:p></span></p><div><p class=yiv1943416850msonormal><span style='font-size:11.0pt;font-family:"Arial","sans-serif";color:#1F497D'>MaryKay Dahlgreen</span><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'><o:p></o:p></span></p><p class=yiv1943416850msonormal><span style='font-size:11.0pt;font-family:"Arial","sans-serif";color:#1F497D'>State Librarian</span><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'><o:p></o:p></span></p><p class=yiv1943416850msonormal><span style='font-size:11.0pt;font-family:"Arial","sans-serif";color:#1F497D'>Oregon State Library</span><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'><o:p></o:p></span></p><p class=yiv1943416850msonormal><span style='font-size:11.0pt;font-family:"Arial","sans-serif";color:#1F497D'><a href="mailto:marykay.dahlgreen@state.or.us">marykay.dahlgreen@state.or.us</a></span><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'><o:p></o:p></span></p><p class=yiv1943416850msonormal><span style='font-size:11.0pt;font-family:"Arial","sans-serif";color:#1F497D'>503-378-4367</span><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'><o:p></o:p></span></p><p class=yiv1943416850msonormal><span style='font-size:11.0pt;font-family:"Arial","sans-serif";color:#1F497D'> </span><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'><o:p></o:p></span></p><p class=yiv1943416850msonormal><span style='font-size:11.0pt;font-family:"Arial","sans-serif";color:#1F497D'> </span><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'><o:p></o:p></span></p></div><p class=yiv1943416850msonormal><span style='font-size:11.0pt;font-family:"Arial","sans-serif";color:#1F497D'> </span><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'><o:p></o:p></span></p><div><div style='border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0in 0in 0in'><p class=yiv1943416850msonormal><b><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>From:</span></b><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'> <a href="mailto:libs-or-bounces@listsmart.osl.state.or.us">libs-or-bounces@listsmart.osl.state.or.us</a> [<a href="mailto:libs-or-bounces@listsmart.osl.state.or.us">mailto:libs-or-bounces@listsmart.osl.state.or.us</a>] <b>On Behalf Of </b>Penny Hummel<br><b>Sent:</b> Wednesday, March 20, 2013 2:10 PM<br><b>To:</b> 'Donna Reed'; Caleb TUCKER-RAYMOND<br><b>Cc:</b> <a href="mailto:libs-or@listsmart.osl.state.or.us">libs-or@listsmart.osl.state.or.us</a>; L-net Mailing List<br><b>Subject:</b> Re: [Libs-Or] 10 years of L-net: what's next?<o:p></o:p></span></p></div></div><p class=yiv1943416850msonormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'> <o:p></o:p></span></p><div><p class=yiv1943416850msonormal><span style='font-size:11.0pt;font-family:"Arial","sans-serif";color:#1F497D'>I second that!</span><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'><o:p></o:p></span></p><p class=yiv1943416850msonormal><span style='font-size:11.0pt;font-family:"Arial","sans-serif";color:#1F497D'> </span><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'><o:p></o:p></span></p><p class=yiv1943416850msonormal><span style='font-size:11.0pt;font-family:"Arial","sans-serif";color:#1F497D'>Penny Hummel</span><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'><o:p></o:p></span></p><p class=yiv1943416850msonormal><span style='font-size:11.0pt;font-family:"Arial","sans-serif";color:#1F497D'>President-Elect, Oregon Library Association, 2012-13</span><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'><o:p></o:p></span></p><p class=yiv1943416850msonormal><span style='font-size:11.0pt;font-family:"Arial","sans-serif";color:#1F497D'>Director, Canby Public Library </span><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'><o:p></o:p></span></p><p class=yiv1943416850msonormal><span style='font-size:11.0pt;font-family:"Arial","sans-serif";color:#1F497D'>292 N. Holly St.</span><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'><o:p></o:p></span></p><p class=yiv1943416850msonormal><span style='font-size:11.0pt;font-family:"Arial","sans-serif";color:#1F497D'>Canby OR 97013</span><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'><o:p></o:p></span></p><p class=yiv1943416850msonormal><span style='font-size:11.0pt;font-family:"Arial","sans-serif";color:#1F497D'>503.266.0650 (p)</span><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'><o:p></o:p></span></p><p class=yiv1943416850msonormal><span style='font-size:11.0pt;font-family:"Arial","sans-serif";color:#1F497D'>503.266.1709 (f) </span><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'><o:p></o:p></span></p><p class=yiv1943416850msonormal><span style='font-size:11.0pt;font-family:"Arial","sans-serif";color:#0563C1'><a href="mailto:hummelp@ci.canby.or.us">hummelp@ci.canby.or.us</a></span><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'><o:p></o:p></span></p><p class=yiv1943416850msonormal><span style='font-size:11.0pt;font-family:"Arial","sans-serif";color:#1F497D'> </span><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'><o:p></o:p></span></p><p class=yiv1943416850msonormal><span style='font-size:11.0pt;font-family:"Arial","sans-serif";color:#1F497D'>Visit us online at <a href="http://www.canbylibrary.org/" target="_blank"><span style='color:#0563C1'>www.canbylibrary.org</span></a> </span><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'><o:p></o:p></span></p><p class=yiv1943416850msonormal><span style='font-size:11.0pt;font-family:"Arial","sans-serif";color:#1F497D'> </span><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'><o:p></o:p></span></p><p class=yiv1943416850msonormal><b><span style='font-size:11.0pt;font-family:"Arial","sans-serif"'>From:</span></b><span style='font-size:11.0pt;font-family:"Arial","sans-serif"'> <a href="mailto:libs-or-bounces@listsmart.osl.state.or.us">libs-or-bounces@listsmart.osl.state.or.us</a> [<a href="mailto:libs-or-bounces@listsmart.osl.state.or.us">mailto:libs-or-bounces@listsmart.osl.state.or.us</a>] <b>On Behalf Of </b>Donna Reed<br><b>Sent:</b> Wednesday, March 20, 2013 2:09 PM<br><b>To:</b> Caleb TUCKER-RAYMOND<br><b>Cc:</b> <a href="mailto:libs-or@listsmart.osl.state.or.us">libs-or@listsmart.osl.state.or.us</a>; L-net Mailing List<br><b>Subject:</b> Re: [Libs-Or] 10 years of L-net: what's next?</span><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'><o:p></o:p></span></p><p class=yiv1943416850msonormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'> <o:p></o:p></span></p><p class=yiv1943416850msonormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>I would like to take a moment to thank Caleb for his vision and leadership on the LNet project! Happy anniversary LNet.<o:p></o:p></span></p><div><p class=yiv1943416850msonormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'> <o:p></o:p></span></p></div><div><p class=yiv1943416850msonormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>Donna Reed<o:p></o:p></span></p></div><div><p class=yiv1943416850msonormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>Director<o:p></o:p></span></p></div><div><p class=yiv1943416850msonormal style='margin-bottom:12.0pt'><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>Portland Community College<o:p></o:p></span></p><div><p class=yiv1943416850msonormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>On Wed, Mar 20, 2013 at 2:00 PM, Caleb TUCKER-RAYMOND <<a href="mailto:calebt@multco.us">calebt@multco.us</a>> wrote:<o:p></o:p></span></p><blockquote style='border:none;border-left:solid #CCCCCC 1.0pt;padding:0in 0in 0in 6.0pt;margin-left:4.8pt;margin-top:5.0pt;margin-right:0in;margin-bottom:5.0pt'><div><p class=yiv1943416850msonormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>Hello everybody<o:p></o:p></span></p></div><div><p class=yiv1943416850msonormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'> <o:p></o:p></span></p></div><div><p class=yiv1943416850msonormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>On April 16th 2013, we will celebrate L-net's 10th anniversary! <o:p></o:p></span></p></div><div><p class=yiv1943416850msonormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'> <o:p></o:p></span></p></div><div><p class=yiv1943416850msonormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>It would be impossible to thank everyone who has been involved, but let us say that we are grateful to have had the help of hundreds of Oregon library staff in answering over 230,000 questions since the service began.<o:p></o:p></span></p></div><div><p class=yiv1943416850msonormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'> <o:p></o:p></span></p></div><div><p class=yiv1943416850msonormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>After 10 years of letting everyone who lives, works or goes to school in Oregon connect to a librarian by live chat, email and text messaging, now is the perfect time to re-examine the purpose and goals of the program.<o:p></o:p></span></p></div><div><p class=yiv1943416850msonormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'> <o:p></o:p></span></p></div><div><p class=yiv1943416850msonormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>To start with:<o:p></o:p></span></p></div><div><p class=yiv1943416850msonormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'> <o:p></o:p></span></p></div><div><p class=yiv1943416850msonormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>What are Oregonian's reference and information service needs that can be addressed by Oregon libraries working together?<o:p></o:p></span></p></div><div><p class=yiv1943416850msonormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'> <o:p></o:p></span></p></div><div><p class=yiv1943416850msonormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>We need your help to find out. <o:p></o:p></span></p></div><div><p class=yiv1943416850msonormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'> <o:p></o:p></span></p></div><div><p class=yiv1943416850msonormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>The State Librarian wishes to convene a task force on the future of statewide cooperative reference services for Oregon libraries. The goal is to determine how Oregon libraries, working together, can best meet the information needs of all Oregonians with available resources. <o:p></o:p></span></p></div><div><p class=yiv1943416850msonormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'> <o:p></o:p></span></p></div><div><p class=yiv1943416850msonormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'> <o:p></o:p></span></p></div><div><p class=yiv1943416850msonormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>WHEN: <o:p></o:p></span></p></div><div><p class=yiv1943416850msonormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'> <o:p></o:p></span></p></div><div><p class=yiv1943416850msonormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>An initial meeting will be held the week of April 15th.<o:p></o:p></span></p></div><div><p class=yiv1943416850msonormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'> <o:p></o:p></span></p></div><div><p class=yiv1943416850msonormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>The task force should report by August 16, 2013 and deliver an interim statement May 1, 2013 in order to mesh with current planning cycles at the Oregon State Library. <o:p></o:p></span></p></div><div><p class=yiv1943416850msonormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'> <o:p></o:p></span></p></div><div><p class=yiv1943416850msonormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>L-net (soon to be Answerland) is currently funded through June 2014 and will continue to be hosted at Multnomah County Library through June 2014. The future and structure of L-net and statewide cooperative reference services after June 2014 will be strongly influenced by this statewide conversation.<o:p></o:p></span></p></div><div><p class=yiv1943416850msonormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'> <o:p></o:p></span></p></div><div><p class=yiv1943416850msonormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'> <o:p></o:p></span></p></div><div><p class=yiv1943416850msonormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>TO PARTICIPATE<o:p></o:p></span></p></div><div><p class=yiv1943416850msonormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'> <o:p></o:p></span></p></div><div><p class=yiv1943416850msonormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>To participate, contact MaryKay Dahlgreen, <a href="mailto:marykay.dahlgreen@state.or.us">marykay.dahlgreen@state.or.us</a>, briefly stating your interest by March 29, 2013. <o:p></o:p></span></p></div><div><p class=yiv1943416850msonormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'> <o:p></o:p></span></p></div><div><p class=yiv1943416850msonormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'> <o:p></o:p></span></p></div><div><p class=yiv1943416850msonormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>SOME BACKGROUND:<o:p></o:p></span></p></div><div><p class=yiv1943416850msonormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'> <o:p></o:p></span></p></div><div><p class=yiv1943416850msonormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>L-net was created in response to the collective expression of need by Oregon’s library community.<o:p></o:p></span></p></div><div><p class=yiv1943416850msonormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'> <o:p></o:p></span></p></div><div><p class=yiv1943416850msonormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>In 2001, the Oregon Library Association’s Vision 2010 Committee wrote in “A Call to Action” (<a href="http://www.olaweb.org/assets/documents/olaq_7no3.pdf" target="_blank">http://www.olaweb.org/assets/documents/olaq_7no3.pdf</a>) that we should “Create a collaborative on-line reference service that is available 24 hours a day, 7 days a week.” <o:p></o:p></span></p></div><div><p class=yiv1943416850msonormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'> <o:p></o:p></span></p></div><div><p class=yiv1943416850msonormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>A year later, the Oregon State Library convened the Statewide E-Reference Task Force (<a href="http://web.archive.org/web/20041210213421/http:/www.osl.state.or.us/home/libdev/eref/eref.htm" target="_blank">http://web.archive.org/web/20041210213421/http://www.osl.state.or.us/home/libdev/eref/eref.htm</a>), which ulimately recommended the model that L-net uses today, including the use of LSTA funding to operate the program. <o:p></o:p></span></p></div><div><p class=yiv1943416850msonormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'> <o:p></o:p></span></p></div><div><p class=yiv1943416850msonormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>In 2010 OLA’s Vision 2020 Task Force included collaboration in their vision, stating, “In</span><span lang=ZH-CN style='font-size:10.0pt;font-family:"MS Gothic"'>
</span><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'> 2020, </span><span lang=ZH-CN style='font-size:10.0pt;font-family:"MS Gothic"'>
</span><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>Oregon </span><span lang=ZH-CN style='font-size:10.0pt;font-family:"MS Gothic"'>
</span><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>librarians </span><span lang=ZH-CN style='font-size:10.0pt;font-family:"MS Gothic"'>
</span><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>will </span><span lang=ZH-CN style='font-size:10.0pt;font-family:"MS Gothic"'>
</span><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>rely </span><span lang=ZH-CN style='font-size:10.0pt;font-family:"MS Gothic"'>
</span><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>on </span><span lang=ZH-CN style='font-size:10.0pt;font-family:"MS Gothic"'>
</span><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>dynamic</span><span lang=ZH-CN style='font-size:10.0pt;font-family:"MS Gothic"'>
</span><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'> professional</span><span lang=ZH-CN style='font-size:10.0pt;font-family:"MS Gothic"'>
</span><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'> networks</span><span lang=ZH-CN style='font-size:10.0pt;font-family:"MS Gothic"'>
</span><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'> – </span><span lang=ZH-CN style='font-size:10.0pt;font-family:"MS Gothic"'>
</span><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>local,</span><span lang=ZH-CN style='font-size:10.0pt;font-family:"MS Gothic"'>
</span><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>statewide</span><span lang=ZH-CN style='font-size:10.0pt;font-family:"MS Gothic"'>
</span><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'> and</span><span lang=ZH-CN style='font-size:10.0pt;font-family:"MS Gothic"'>
</span><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'> beyond</span><span lang=ZH-CN style='font-size:10.0pt;font-family:"MS Gothic"'>
</span><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'> – </span><span lang=ZH-CN style='font-size:10.0pt;font-family:"MS Gothic"'>
</span><span lang=ZH-CN style='font-size:10.0pt;font-family:"Arial","sans-serif"'> </span><span lang=ZH-CN style='font-size:10.0pt;font-family:"MS Gothic"'>
</span><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>for </span><span lang=ZH-CN style='font-size:10.0pt;font-family:"MS Gothic"'>
</span><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>resources,</span><span lang=ZH-CN style='font-size:10.0pt;font-family:"MS Gothic"'>
</span><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'> support</span><span lang=ZH-CN style='font-size:10.0pt;font-family:"MS Gothic"'>
</span><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'> and expertise” (<a href="http://www.olaweb.org/assets/documents/Vision_2020_FINAL.pdf" target="_blank">http://www.olaweb.org/assets/documents/Vision_2020_FINAL.pdf</a>)<o:p></o:p></span></p></div><div><p class=yiv1943416850msonormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'> <o:p></o:p></span></p></div><div><p class=yiv1943416850msonormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>L-net (<a href="http://www.oregonlibraries.net" target="_blank">www.oregonlibraries.net</a>) has been successful. The service has received over 35,000 questions by live chat, email and text messaging annually, and over 200 people working in 45 Oregon public, academic and special libraries contribute to the service regularly.<o:p></o:p></span></p></div><div><p class=yiv1943416850msonormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'> <o:p></o:p></span></p></div><div><p class=yiv1943416850msonormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>The Oregon State Library has a statutory responsibility to provide for statewide cooperative reference services as outlined in ORS 357.206 and 357.005 (2)(d). This has been reflected in the former Reference LINK program and now in L-net. Details of the current cooperative reference services are outlined in OAR 543 Div 60. <o:p></o:p></span></p></div><div><p class=yiv1943416850msonormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'> <o:p></o:p></span></p></div><div><p class=yiv1943416850msonormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>Thank you,<o:p></o:p></span></p></div><div><p class=yiv1943416850msonormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'> <o:p></o:p></span></p></div><div><p class=yiv1943416850msonormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>Caleb Tucker-Raymond<o:p></o:p></span></p></div><div><p class=yiv1943416850msonormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>Statewide Reference Service Coordinator<o:p></o:p></span></p></div><div><p class=yiv1943416850msonormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>Multnomah County Library<o:p></o:p></span></p></div><div><p class=yiv1943416850msonormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>(503) 988-5438<o:p></o:p></span></p></div><div><p class=yiv1943416850msonormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'><a href="mailto:calebt@multco.us">calebt@multco.us</a><o:p></o:p></span></p></div><div><p class=yiv1943416850msonormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'> <o:p></o:p></span></p></div><div><p class=yiv1943416850msonormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>MaryKay Dahlgreen<o:p></o:p></span></p></div><div><p class=yiv1943416850msonormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>State Librarian<o:p></o:p></span></p></div><div><p class=yiv1943416850msonormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>Oregon State Library<o:p></o:p></span></p></div><div><p class=yiv1943416850msonormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'><a href="mailto:marykay.dahlgreen@state.or.us">marykay.dahlgreen@state.or.us</a><o:p></o:p></span></p></div><div><p class=yiv1943416850msonormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>503-378-4367<o:p></o:p></span></p></div><div><p class=yiv1943416850msonormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'> <o:p></o:p></span></p></div><p class=yiv1943416850msonormal style='margin-bottom:12.0pt'><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'><br>_____________________________________________________<br>Libs-Or mailing list<br><a href="mailto:Libs-Or@listsmart.osl.state.or.us">Libs-Or@listsmart.osl.state.or.us</a><br><a href="http://listsmart.osl.state.or.us/mailman/listinfo/libs-or" target="_blank">http://listsmart.osl.state.or.us/mailman/listinfo/libs-or</a><br>Hosted by the Oregon State Library. The Library is not responsible for content.<br>Questions related to message content should be directed to list owner(s) or the sender of the message, by phone or email.<br>Technical questions? Call 503-378-8800.<o:p></o:p></span></p></blockquote></div><p class=yiv1943416850msonormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'><br><br clear=all><o:p></o:p></span></p><div><p class=yiv1943416850msonormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'> <o:p></o:p></span></p></div><p class=yiv1943416850msonormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>-- <br>Donna Reed, PhD<br>Library Director<br>Portland Community College<o:p></o:p></span></p><div><p class=yiv1943416850msonormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>p: 971.722.4497 | f: 971.722.8398<br><a href="mailto:donna.reed@pcc.edu">donna.reed@pcc.edu</a><br><a href="http://www.pcc.edu/library/" target="_blank">http://www.pcc.edu/library/</a><o:p></o:p></span></p></div></div></div><p class=yiv1943416850msonormal align=center style='margin-bottom:12.0pt;text-align:center'><span style='font-size:10.0pt;font-family:"Arial","sans-serif";color:gray'> </span><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'><o:p></o:p></span></p><div class=MsoNormal align=center style='text-align:center'><span style='font-size:10.0pt;font-family:"Arial","sans-serif";color:gray'><hr size=2 width="100%" align=center></span></div><p class=yiv1943416850msonormal align=center style='text-align:center'><span style='font-size:10.0pt;font-family:"Arial","sans-serif";color:gray'><br>PUBLIC RECORDS LAW DISCLOSURE</span><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'><o:p></o:p></span></p><p class=yiv1943416850msonormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'><br></span><span style='font-size:7.5pt;font-family:"Arial","sans-serif";color:gray'>This email is a public record of the City of Canby and is subject to public disclosure unless exempt from disclosure under Oregon Public Records Law. This email is subject to the State Retention Schedule. </span><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'><o:p></o:p></span></p><div class=MsoNormal align=center style='text-align:center'><span style='font-size:7.5pt;font-family:"Arial","sans-serif";color:gray'><hr size=2 width="100%" align=center></span></div><p class=yiv1943416850msonormal align=center style='text-align:center'><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'> <o:p></o:p></span></p></div></div></div><p class=MsoNormal style='margin-bottom:12.0pt'><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'><br>-----Inline Attachment Follows-----<o:p></o:p></span></p><div><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>_____________________________________________________<br>Libs-Or mailing list<br><a href="mailto:Libs-Or@listsmart.osl.state.or.us">Libs-Or@listsmart.osl.state.or.us</a><br><a href="http://listsmart.osl.state.or.us/mailman/listinfo/libs-or" target="_blank">http://listsmart.osl.state.or.us/mailman/listinfo/libs-or</a><br>Hosted by the Oregon State Library. The Library is not responsible for content.<br>Questions related to message content should be directed to list owner(s) or the sender of the message, by phone or email.<br>Technical questions? Call 503-378-8800.<o:p></o:p></span></p></div></td></tr></table></div></td></tr></table><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Calibri","sans-serif"'><o:p> </o:p></span></p></div></body></html>