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<p class="MsoNormal"><span style="color:#1F497D">Katie:<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D">Thanks for alerting everyone to the service outage for the Gale databases on Tuesday. I received this notice from Gale support staff late yesterday.
<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal">“The issue that I previously reported on has been corrected and the Gale, Cengage Learning resources should be working at this time. Please let me know if you have any issues or hear of any continued issues with the resources and I will
have that investigated for you. I am very sorry for any inconvenience this has caused ...”<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><span style="color:#1F497D">If anyone is still experiencing any problems accessing Gale products, please contact me and I will work you and Gale support staff to help resolve any remaining issues.
<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D">--Arlene<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D">Arlene Weible<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D">Electronic Services Consultant<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D">Oregon Federal Regional Depository Coordinator<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D">Library Development Services<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D">Oregon State Library<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D">250 Winter St NE<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D">Salem OR, 97301<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D">503-378-5020<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"><a href="mailto:arlene.weible@state.or.us"><span style="color:blue">arlene.weible@state.or.us</span></a><o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"><a href="http://www.oregon.gov/osl/LD/Pages/technology/sdlp/index.aspx"><span style="color:blue">http://www.oregon.gov/osl/LD/Pages/technology/sdlp/index.aspx</span></a><o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p>
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<p class="MsoNormal"><b><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif"">From:</span></b><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif""> libs-or-bounces@listsmart.osl.state.or.us [mailto:libs-or-bounces@listsmart.osl.state.or.us]
<b>On Behalf Of </b>Katherine Cunnion<br>
<b>Sent:</b> Tuesday, April 02, 2013 2:34 PM<br>
<b>To:</b> libs-or@listsmart.osl.state.or.us<br>
<b>Subject:</b> [Libs-Or] Gale Databases: errors<o:p></o:p></span></p>
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<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Hi all,<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">On this sunny afternoon, we’ve been noticing some errors with our Gale links, and going to the Support area revealed the following (near the bottom of the page):<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><span class="headline"><b><span style="font-size:9.0pt;font-family:"Arial","sans-serif";color:#003399;background:white">“<a href="http://support.gale.com/gale/index.html" target="_blank"><span style="color:#003399">Gale Database Outage</span></a></span></b></span><o:p></o:p></p>
<p class="MsoNormal"><span style="font-size:9.0pt;font-family:"Arial","sans-serif";color:black"><br>
We are currently experiencing a global service outage for all Gale databases. We have notified our development team and we are currently working on a resolution.”<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:9.0pt;font-family:"Arial","sans-serif";color:black"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="color:black">Thought you might like a heads up in case you noticed issues. Sorry if this is spam!<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:black"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="color:black">Best,</span><o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Katie Cunnion<o:p></o:p></p>
<p class="MsoNormal">Reference Librarian<o:p></o:p></p>
<p class="MsoNormal">Umpqua Community College<o:p></o:p></p>
<p class="MsoNormal">541.440.7681<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Times New Roman","serif""><o:p> </o:p></span></p>
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in nature. If you are not the intended recipient, please be advised that you are legally prohibited from retaining, using, copying, distributing or otherwise disclosing this information in any manner. If you have received this email by mistake, please notify
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