<div dir="ltr">The Answerland Quality Team presented two notable transcript awards at the Oregon Virtual Reference Summit, held at the Oregon Garden on Friday, May 3, 2013. We were delighted to celebrate the excellent work of <b>Alison Kastner</b> and <b>Thea Evenstad</b> in front of an in-person gathering of their virtual reference colleagues. Alison and Thea received flowers, a certificate signed by the State Librarian and Caleb Tucker-Raymond, and a letter acknowledging the excellence of their work. <div>
<br></div><div style>You can read the full announcement for both Alison's and Thea's work, as well as their award-winning transcripts, at <a href="http://www.answerland.org/awards">http://www.answerland.org/awards</a>.</div>
<div style><br></div><div style>It is also worth mentioning that Answerland staffers recommended these transcripts to the Quality Team. See a chat, email or text transcript that you think is an outstanding example of virtual reference work? Feel free to bring it to the attention of a member of the Quality Team.</div>
<div style><br></div><div style><span style="color:rgb(51,51,51);font-family:Arial,'Helvetica Neue',Arial,Helvetica,Verdana,sans-serif;line-height:24px">Stephanie Debner, Mt. Hood Community College Library (<a href="mailto:stephanie.debner@mhcc.edu">stephanie.debner@mhcc.edu</a>)</span><br style="color:rgb(51,51,51);font-family:Arial,'Helvetica Neue',Arial,Helvetica,Verdana,sans-serif;line-height:24px">
<span style="color:rgb(51,51,51);font-family:Arial,'Helvetica Neue',Arial,Helvetica,Verdana,sans-serif;line-height:24px">Barbara O’Neill, Washington County Cooperative Library Services (<a href="mailto:barbarao@wccls.org">barbarao@wccls.org</a>)</span><br style="color:rgb(51,51,51);font-family:Arial,'Helvetica Neue',Arial,Helvetica,Verdana,sans-serif;line-height:24px">
<span style="color:rgb(51,51,51);font-family:Arial,'Helvetica Neue',Arial,Helvetica,Verdana,sans-serif;line-height:24px">Emily Papagni, Multnomah County Library (<a href="mailto:emilyp@multco.us">emilyp@multco.us</a>)</span><br>
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