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<p class="MsoNormal"><st1:place w:st="on"><st1:City w:st="on"><font size="2" face="Times New Roman"><span style="font-size:11.0pt">Answerland</span></font></st1:City><font size="2"><span style="font-size:11.0pt">,
<st1:State w:st="on">Oregon</st1:State></span></font></st1:place><font size="2"><span style="font-size:11.0pt">'s Statewide Virtual Reference Service (http://www.answerland.org/), recognizes Sue Ludington at Washington County Law Library for her excellent virtual
reference work while staffing Answerland in March 2013. Sue’s transcript is online at<o:p></o:p></span></font></p>
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11.0pt"><o:p> </o:p></span></font></p>
<p class="MsoNormal"><font size="2" face="Times New Roman"><span style="font-size:
11.0pt">www.answerland.org/awards<o:p></o:p></span></font></p>
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11.0pt"><o:p> </o:p></span></font></p>
<p class="MsoNormal"><font size="2" face="Times New Roman"><span style="font-size:
11.0pt">In this transcript Sue answers an email question from a student who is researching a wrongful death suit for a term paper assignment.<o:p></o:p></span></font></p>
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11.0pt"><o:p> </o:p></span></font></p>
<p class="MsoNormal"><font size="2" face="Times New Roman"><span style="font-size:
11.0pt">Sue provides information from PACER (www.pacer.gov), the federal government's public access service to court documents. She found the case number, date, and the outcome
(the case was ultimately dismissed) and sent the full judgment to the student. The student sent a reply asking if there was a way to access all the court documents of the case. The student also asked if there were any subsequent lawsuits.<o:p></o:p></span></font></p>
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11.0pt"><o:p> </o:p></span></font></p>
<p class="MsoNormal"><font size="2" face="Times New Roman"><span style="font-size:
11.0pt">Sue replied with information on how to access the documents for free and an explanation of how to download documents. She also gave an explanation of how to search
PACER for any lawsuits that might still be pending. In addition, OJIN (Oregon Judicial Information Network) might have additional information and Sue provided information on how to search that resource.<o:p></o:p></span></font></p>
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11.0pt"><o:p> </o:p></span></font></p>
<p class="MsoNormal"><font size="2" face="Times New Roman"><span style="font-size:
11.0pt">Sue encouraged the student to reply if additional help was needed and even gave her phone number in case the student wanted to speak with her.<o:p></o:p></span></font></p>
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11.0pt"><o:p> </o:p></span></font></p>
<p class="MsoNormal"><font size="2" face="Times New Roman"><span style="font-size:
11.0pt">The student did reply with one last email saying: “You have been a huge help. Thank God for people like you willing to go that extra mile for students like me! Thanks
so much once again. I really appreciate you.”<o:p></o:p></span></font></p>
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11.0pt"><o:p> </o:p></span></font></p>
<p class="MsoNormal"><font size="2" face="Times New Roman"><span style="font-size:
11.0pt">The Quality Team appreciates Sue too! We’re impressed with Sue’s friendly tone, her knowledge of legal resources and her teaching skills.<o:p></o:p></span></font></p>
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11.0pt"><o:p> </o:p></span></font></p>
<p class="MsoNormal"><font size="2" face="Times New Roman"><span style="font-size:
11.0pt">We’re grateful to all the law librarians who answer questions for Answerland, providing information that most
<st1:State w:st="on"><st1:place w:st="on">Oregon</st1:place></st1:State> libraries cannot easily access.<o:p></o:p></span></font></p>
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11.0pt"><o:p> </o:p></span></font></p>
<p class="MsoNormal"><font size="2" face="Times New Roman"><span style="font-size:
11.0pt">As an expression of our appreciation, Sue was presented with flowers and a certificate. Please join us in congratulating her!<o:p></o:p></span></font></p>
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11.0pt"><o:p> </o:p></span></font></p>
<p class="MsoNormal"><font size="2" face="Times New Roman"><span style="font-size:
11.0pt">~The L-net Quality Team<o:p></o:p></span></font></p>
<p class="MsoNormal"><font size="2" face="Times New Roman"><span style="font-size:
11.0pt">Stephanie Debner,
<st1:place w:st="on"><st1:PlaceType w:st="on">Mt.</st1:PlaceType> <st1:PlaceName w:st="on">
Hood</st1:PlaceName> <st1:PlaceType w:st="on">Community College</st1:PlaceType></st1:place> Library<o:p></o:p></span></font></p>
<p class="MsoNormal"><font size="2" face="Times New Roman"><span style="font-size:
11.0pt"><a href="mailto:Stephanie.Debner@mhcc.edu">Stephanie.Debner@mhcc.edu</a><o:p></o:p></span></font></p>
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11.0pt"><o:p> </o:p></span></font></p>
<p class="MsoNormal"><font size="2" face="Times New Roman"><span style="font-size:
11.0pt">Barbara O’Neill,
<st1:place w:st="on"><st1:PlaceName w:st="on">Washington</st1:PlaceName> <st1:PlaceType w:st="on">
County</st1:PlaceType></st1:place> Cooperative Library Services<o:p></o:p></span></font></p>
<p class="MsoNormal"><font size="2" face="Times New Roman"><span style="font-size:
11.0pt"><a href="mailto:barbarao@wccls.org">barbarao@wccls.org</a><o:p></o:p></span></font></p>
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11.0pt"><o:p> </o:p></span></font></p>
<p class="MsoNormal"><font size="2" face="Times New Roman"><span style="font-size:
11.0pt">Emily Papagni,
<st1:place w:st="on"><st1:PlaceName w:st="on">Multnomah</st1:PlaceName> <st1:PlaceType w:st="on">
County</st1:PlaceType></st1:place> Library<o:p></o:p></span></font></p>
<p class="MsoNormal"><font size="2" face="Times New Roman"><span style="font-size:
11.0pt"><a href="mailto:emilyp@multco.us">emilyp@multco.us</a><o:p></o:p></span></font></p>
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