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<p class="MsoNormal">Hi All,<o:p></o:p></p>
<p class="MsoNormal">This month we had two Cover Oregon
presentations here in
Coos County, one at the North Bend Public Library on the 8<sup>th</sup>
and
another at the Coos Bay Public Library on the 22<sup>nd</sup>. <br>
</p>
<p class="MsoNormal">At Coos Bay, our
presenter, Isaac Bright from the Waterfall Community Health
Center, gave a
brief PowerPoint presentation before moving into a Q&A session
where he
illustrated different scenarios on the Cover Oregon website, using
information
provided by patrons to show the differences between plans from
different
providers and described the differences between credits, premiums,
and actual
amounts patients will have to pay monthly. This was the best part
of the presentation as patrons
were able to ask specific questions and receive answers with
visual
representations. <o:p></o:p></p>
<p class="MsoNormal">I highly recommend this type of presentation,
especially if
you're like us and have a large population of lower income patrons
with very
few resources and avenues for help. After attending a couple
webinars and a
local community meeting, most delivered by Cover Oregon, this was
the most
useful and informative presentation I've attended as Isaac was
extremely
well-informed and has front line experience. He personally helps
approximately 5
people sign up a day. As our patrons came armed with many
questions and strong
feelings, it helped that Isaac was extremely patient,
knowledgeable, and
understanding. I strongly recommend holding this type of event
lead by a
trained community partner who has experience working with your
community. Our
event was scheduled for two hours and went a little over so you
should allow
plenty of time for discussion. We had 36 people in attendance and
most of these
people had questions, many of which were very personal and had to
be addressed
one on one at the end. <o:p></o:p></p>
<p class="MsoNormal">The event went so well that we are considering
holding
another presentation. Attendees were very appreciative and we've
already received requests for another Cover Oregon event. <o:p></o:p></p>
<p class="MsoNormal">Abbie Anderson, Assistant Director at North
Bend Public
Library, shared the following on their presentation;<o:p></o:p></p>
<p class="MsoNormal"><i>Isaac Bright, from the Waterfall Clinic for
low-income
health care in the Coos Bay area, spoke to a small but feisty
group of 10
adults at the North Bend Public Library on October 8 at 7:00
p.m. We took the
opportunity to schedule Isaac at a time that worked for him, but
which gave us
very little time for publicity to get the word out for the
event. This was also
during the first week of Cover Oregon's existence, when most of
what people
were hearing about the program and the website was that it was
still in the
early stages and didn't completely work yet. That said, the
group that came had
excellent questions, and were receptive to Isaac's
professionally delivered
information and his engaging personality.</i><i><o:p></o:p></i></p>
<i>
</i><i><span
style="font-size:11.0pt;line-height:115%;font-family:"Calibri","sans-serif";
mso-ascii-theme-font:minor-latin;mso-fareast-font-family:Calibri;mso-fareast-theme-font:
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New Roman";
mso-bidi-theme-font:minor-bidi;mso-ansi-language:EN-US;mso-fareast-language:
EN-US;mso-bidi-language:AR-SA">We are fortunate at our library
that our
half-time Reference Librarian, Dianne Zarder, has chosen to
volunteer as a
Cover Oregon assister. She said that her training had given her
information
that Isaac apparently didn't have at that early date. October 8
seems to long
ago in the lifetime of Cover Oregon! Many questions have been
answered since
that date.<br>
<br>
</span></i>Just wanted to share. Hope it helps. These events gave
our libraries the opportunity to strengthen our relationship with
one of our community partners. Feel free to send me any specific
questions or
insight. I would like to hear what other Oregon libraries are doing
to assist their patrons with Cover Oregon.<br>
<br>
Thanks,<br>
<br>
Paul<br>
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<pre class="moz-signature" cols="72"><i>-- </i>
Paul Addis
Reference Librarian
Coos Bay Public Library
525 Anderson Ave
Coos Bay, OR 97420
541-269-1101 x222
<a class="moz-txt-link-abbreviated" href="mailto:paddis@cclsd.org">paddis@cclsd.org</a></pre>
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