<div dir="ltr"><span style="font-family:arial,sans-serif;font-size:12.727272033691406px">Hello,</span><br style="font-family:arial,sans-serif;font-size:12.727272033691406px"><br style="font-family:arial,sans-serif;font-size:12.727272033691406px">
<span style="font-family:arial,sans-serif;font-size:12.727272033691406px">Introductory </span><span style="font-family:arial,sans-serif;font-size:12.727272033691406px">training</span><span style="font-family:arial,sans-serif;font-size:12.727272033691406px"> on </span><span style="font-family:arial,sans-serif;font-size:12.727272033691406px">Answerland</span><span style="font-family:arial,sans-serif;font-size:12.727272033691406px">, Oregon's Statewide Virtual Reference Service (</span><a href="http://www.answerland.org/" style="font-family:arial,sans-serif;font-size:12.727272033691406px" target="_blank">http://www.<span>answerland</span>.org</a><span style="font-family:arial,sans-serif;font-size:12.727272033691406px">), is scheduled for:</span><br style="font-family:arial,sans-serif;font-size:12.727272033691406px">
<br style="font-family:arial,sans-serif;font-size:12.727272033691406px"><span><p dir="ltr" style="line-height:1.15;margin-top:0pt;margin-bottom:0pt"><span style="font-size:13px;font-family:Arial;vertical-align:baseline;white-space:pre-wrap">Wednesday, December 11, </span><span style="vertical-align:baseline;font-size:12px;white-space:pre-wrap;background-color:transparent;font-family:Arial">9:00 - 4:00</span></p>
<p dir="ltr" style="line-height:1.15;margin-top:0pt;margin-bottom:0pt"><span style="vertical-align:baseline;font-size:12px;white-space:pre-wrap;background-color:transparent;font-family:Arial">PCC Sylvania Campus Library, Room 212</span></p>
<p dir="ltr" style="line-height:1.15;margin-top:0pt;margin-bottom:0pt"><span style="vertical-align:baseline;font-size:12px;white-space:pre-wrap;background-color:transparent;font-family:Arial">12000 Southwest 49th Avenue</span></p>
<span style="vertical-align:baseline;font-size:12px;white-space:pre-wrap;background-color:transparent;font-family:Arial">Portland, OR 97219-7132</span></span><br style="font-family:arial,sans-serif;font-size:12.727272033691406px">
<span style="font-family:arial,sans-serif;font-size:12.727272033691406px">Registration for this </span><span style="font-family:arial,sans-serif;font-size:12.727272033691406px">training</span><span style="font-family:arial,sans-serif;font-size:12.727272033691406px"> will close on </span><span style="line-height:20.46875px;font-size:13px"><font face="arial, helvetica, sans-serif">Wednesday, December 4.</font></span><br>
<br style="font-family:arial,sans-serif;font-size:12.727272033691406px"><span style="font-family:arial,sans-serif;font-size:12.727272033691406px">This </span><span style="font-family:arial,sans-serif;font-size:12.727272033691406px">training</span><span style="font-family:arial,sans-serif;font-size:12.727272033691406px"> is for librarians who plan to take shifts staffing </span><span style="font-family:arial,sans-serif;font-size:12.727272033691406px">Answerland</span><span style="font-family:arial,sans-serif;font-size:12.727272033691406px">'s chat, e-mail, and texting service. Librarians will receive hands-on </span><span style="font-family:arial,sans-serif;font-size:12.727272033691406px">training</span><span style="font-family:arial,sans-serif;font-size:12.727272033691406px"> with </span><span style="font-family:arial,sans-serif;font-size:12.727272033691406px">Answerland</span><span style="font-family:arial,sans-serif;font-size:12.727272033691406px">'s software and instruction on techniques for communicating effectively online with patrons and providing reference service online.</span><br style="font-family:arial,sans-serif;font-size:12.727272033691406px">
<br style="font-family:arial,sans-serif;font-size:12.727272033691406px"><span style="font-family:arial,sans-serif;font-size:12.727272033691406px">There are two ways to staff </span><span style="font-family:arial,sans-serif;font-size:12.727272033691406px">Answerland</span><span style="font-family:arial,sans-serif;font-size:12.727272033691406px">:</span><br style="font-family:arial,sans-serif;font-size:12.727272033691406px">
<br style="font-family:arial,sans-serif;font-size:12.727272033691406px"><span style="font-family:arial,sans-serif;font-size:12.727272033691406px">1 - Partner libraries: Reference staff at Oregon libraries may staff the service as partner libraries. Librarians who do so staff the service at their libraries.</span><br style="font-family:arial,sans-serif;font-size:12.727272033691406px">
<br style="font-family:arial,sans-serif;font-size:12.727272033691406px"><span style="font-family:arial,sans-serif;font-size:12.727272033691406px">2 - Volunteers: If you've completed a Reference class in the past 10 years from an ALA-accredited college or university or if you have experience providing reference services in a library, you may apply to be a volunteer. Volunteers typically staff the service from home computers. If you would like to participate in the volunteer program, contact me for information about how to apply to be a volunteer.</span><br style="font-family:arial,sans-serif;font-size:12.727272033691406px">
<br style="font-family:arial,sans-serif;font-size:12.727272033691406px"><span style="font-family:arial,sans-serif;font-size:12.727272033691406px">The </span><span style="font-family:arial,sans-serif;font-size:12.727272033691406px">training</span><span style="font-family:arial,sans-serif;font-size:12.727272033691406px"> is free, but space is limited and advance registration is required. If you would like to attend, contact me and let me know if you would like to staff </span><span style="font-family:arial,sans-serif;font-size:12.727272033691406px">Answerland</span><span style="font-family:arial,sans-serif;font-size:12.727272033691406px"> at a partner library or as a volunteer and which </span><span style="font-family:arial,sans-serif;font-size:12.727272033691406px">training</span><span style="font-family:arial,sans-serif;font-size:12.727272033691406px"> date you would like to register for.</span><br style="font-family:arial,sans-serif;font-size:12.727272033691406px">
<br style="font-family:arial,sans-serif;font-size:12.727272033691406px"><span style="font-family:arial,sans-serif;font-size:12.727272033691406px">If you're interested in the </span><span style="font-family:arial,sans-serif;font-size:12.727272033691406px">training</span><span style="font-family:arial,sans-serif;font-size:12.727272033691406px">, but unable to attend on these dates, please contact me. I'm continuing to schedule additional trainings around the state, including a </span><span style="font-family:arial,sans-serif;font-size:12.727272033691406px">training</span><span style="font-family:arial,sans-serif;font-size:12.727272033691406px"> at the coast in the near future.</span><br style="font-family:arial,sans-serif;font-size:12.727272033691406px">
<br style="font-family:arial,sans-serif;font-size:12.727272033691406px"><span style="font-family:arial,sans-serif;font-size:12.727272033691406px">Emily</span><br style="font-family:arial,sans-serif;font-size:12.727272033691406px">
<br style="font-family:arial,sans-serif;font-size:12.727272033691406px"><span style="font-family:arial,sans-serif;font-size:12.727272033691406px">Emily Papagni</span><br style="font-family:arial,sans-serif;font-size:12.727272033691406px">
<span style="font-family:arial,sans-serif;font-size:12.727272033691406px">Answerland</span><span style="font-family:arial,sans-serif;font-size:12.727272033691406px"> Support Librarian</span><br style="font-family:arial,sans-serif;font-size:12.727272033691406px">
<span style="font-family:arial,sans-serif;font-size:12.727272033691406px">Multnomah County Library</span><br style="font-family:arial,sans-serif;font-size:12.727272033691406px"><span style="font-family:arial,sans-serif;font-size:12.727272033691406px">Phone: <a href="tel:503.988.5433" value="+15039885433" target="_blank">503.988.5433</a></span><br style="font-family:arial,sans-serif;font-size:12.727272033691406px">
<a href="mailto:emilyp@multco.us" style="font-family:arial,sans-serif;font-size:12.727272033691406px" target="_blank">emilyp@multco.us</a><br style="font-family:arial,sans-serif;font-size:12.727272033691406px"><a href="http://www.answerland.org/" style="font-family:arial,sans-serif;font-size:12.727272033691406px" target="_blank">http://www.<span>answerland</span>.org</a><br>
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