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    <div class="moz-cite-prefix"><font face="Verdana">Thanks for
        everyone's thoughtful responses! WE definitely have something to
        think about for next year.<br>
        <br>
        Cheers!<br>
        Buzzy<br>
      </font>
      <div class="moz-signature"><br>
        ************************************<br>
        Library Director<br>
        Hood River County Library District<br>
        502 State Street<br>
        Hood River, Oregon 97031<br>
        541-387-7062<br>
        <a class="moz-txt-link-freetext" href="http://hoodriverlibrary.org">http://hoodriverlibrary.org</a><br>
        <br>
      </div>
      On 03/13/2014 04:22 PM, Valerie Hauser wrote:<br>
    </div>
    <blockquote
cite="mid:CADrKsQ9rm+K+94_kHNNL3XM+aoOKVvdo6fRumuuN_CY95d+k7g@mail.gmail.com"
      type="cite">
      <div dir="ltr">We continue to get the printed forms and
        instructions and they are pretty heavily used. We are the only
        source of the forms in the city of Jefferson. This is not a
        wealthy community and it is an important service for our
        citizens. The minimum orders offered by the IRS are more than we
        need. I hate wasting the paper, but having them is important.
        <div>
          <br>
        </div>
        <div>Valerie Hauser<br>
          Jefferson Public Library</div>
      </div>
      <div class="gmail_extra"><br>
        <br>
        <div class="gmail_quote">On Thu, Mar 13, 2014 at 10:40 AM, Sue
          Adams <span dir="ltr"><<a moz-do-not-send="true"
              href="mailto:sueada@lincc.org" target="_blank">sueada@lincc.org</a>></span>
          wrote:<br>
          <blockquote class="gmail_quote" style="margin:0 0 0
            .8ex;border-left:1px #ccc solid;padding-left:1ex">
            <div>
              <div style="font-size:12pt;font-family:times new roman,new
                york,times,serif">
                <p class="MsoNormal">My personal philosophy is that tax
                  time may be the only time
                  of the year that some people use the library so I try
                  to make the transaction helpful
                  and positive. I sheepdog the tax forms at the Oregon
                  City Public Library, along
                  with being the adult reference librarian. If we don’t
                  have a form then we will
                  print it out for the patron, for free, and I’m always
                  amazed at how happy this
                  makes people. We provide Oregon forms and flyers for
                  patrons on how to access the Oregon
                  instructions, order a set of Oregon instruction
                  booklets that people can use in the
                  library, and will even occasionally email the state
                  for materials on behalf of
                  non-Internet users, such as the elderly. On our tax
                  table I provide some aids
                  to answering that “what form” question. Our patron
                  base is very “do-it-yourself”
                  oriented and also has a large population of people who
                  cannot afford computers,
                  Internet access and printers at home. Yes, it’s
                  sometimes very aggravating,
                  with late tax forms and patrons who blame us for not
                  having the forms that
                  haven’t even been produced but usually people leave
                  happy. </p>
                <br>
                Sue<br>
                <br>
                <div><span name="x"></span>Sue Adams, Reference
                  Librarian<br>
                  <a moz-do-not-send="true"
                    href="mailto:sadams@orcity.org" target="_blank">sadams@orcity.org</a><br>
                  Oregon City Public Library<br>
                  606 John Adams St.<br>
                  Oregon City, Oregon 97045<br>
                  <a moz-do-not-send="true"
                    href="tel:503-657-8269%20ext.%201017"
                    value="+15036578269" target="_blank">503-657-8269
                    ext. 1017</a> Direct phone<br>
                  <a moz-do-not-send="true" href="tel:503-657-3702"
                    value="+15036573702" target="_blank">503-657-3702</a>
                  fax<br>
                  Website: <a moz-do-not-send="true"
                    href="http://www.orcity.org/library" target="_blank">www.orcity.org/library</a><br>
                  Follow us on: <a moz-do-not-send="true"
                    href="https://www.facebook.com/oregoncitylibrary"
                    target="_blank">Facebook!</a><br>
                  Subscribe to our <a moz-do-not-send="true"
href="http://orcity.us5.list-manage.com/subscribe?u=271f21539981149d9f0576ba6&id=38181f8585"
                    target="_blank">email newsletter</a>!<br>
                  <i>PUBLIC RECORDS LAW DISCLOSURE: This e-mail is
                    subject to the State Retention Schedule and may be
                    made available to the public.</i><br>
                  <br>
                   <span name="x"></span><br>
                </div>
                <hr>
                <div
style="font-size:12pt;font-style:normal;font-family:Helvetica,Arial,sans-serif;text-decoration:none;font-weight:normal"><b>From:
                  </b>"Edith Fuller" <<a moz-do-not-send="true"
                    href="mailto:efuller@teleport.com" target="_blank">efuller@teleport.com</a>><br>
                  <b>To: </b><a moz-do-not-send="true"
                    href="mailto:libs-or@listsmart.osl.state.or.us"
                    target="_blank">libs-or@listsmart.osl.state.or.us</a><br>
                  <b>Sent: </b>Thursday, March 13, 2014 9:33:01 AM
                  <div>
                    <div class="h5"><br>
                      <b>Subject: </b>Re: [Libs-Or] Tax forms<br>
                      <br>
                      <div dir="ltr">
                        <div
                          style="font-size:12pt;font-family:'Calibri'">
                          <div>Getting forms from the web is one thing,
                            printing off booklets and other instructions
                            is quite another, especially for patrons
                            with minimal computers and/or with slower
                            connections. </div>
                          <div> </div>
                          <div>Edith Fuller, Professional Library,
                            Portland Public Schools, retired.</div>
                          <div
style="font-style:normal;font-size:small;display:inline;font-family:"Calibri";text-decoration:none;font-weight:normal">
                            <div style="FONT:10pt tahoma">
                              <div> </div>
                              <div style="BACKGROUND:#f5f5f5">
                                <div><b>From:</b> <a
                                    moz-do-not-send="true"
                                    title="arlene.weible@state.or.us"
                                    href="mailto:arlene.weible@state.or.us"
                                    target="_blank">Arlene Weible</a> </div>
                                <div><b>Sent:</b> Thursday, March 13,
                                  2014 8:42 AM</div>
                                <div><b>To:</b> <a
                                    moz-do-not-send="true"
                                    title="libs-or@listsmart.osl.state.or.us"
href="mailto:libs-or@listsmart.osl.state.or.us" target="_blank">libs-or@listsmart.osl.state.or.us</a>
                                </div>
                                <div><b>Subject:</b> Re: [Libs-Or] Tax
                                  forms</div>
                              </div>
                            </div>
                            <div> </div>
                          </div>
                          <div
style="font-style:normal;font-size:small;display:inline;font-family:"Calibri";text-decoration:none;font-weight:normal">
                            <div>
                              <p class="MsoNormal"><span
style="FONT-SIZE:11pt;FONT-FAMILY:"Calibri","sans-serif";COLOR:#1f497d">The
                                  IRS is discouraging distribution of
                                  paper forms through any outlets in
                                  favor of on-demand printing from their
                                  web site: <a moz-do-not-send="true"
                                    href="http://www.irs.gov/Forms-&-Pubs"
                                    target="_blank">http://www.irs.gov/Forms-&-Pubs</a> 
                                  This is likely why there are so many
                                  delays in distribution. They do
                                  maintain a schedule for shipping forms
                                  that may be helpful: <a
                                    moz-do-not-send="true"
                                    href="http://www.irs.gov/uac/Shipping-Information-Tax-Products"
                                    target="_blank">http://www.irs.gov/uac/Shipping-Information-Tax-Products</a></span></p>
                              <p class="MsoNormal"><span
style="FONT-SIZE:11pt;FONT-FAMILY:"Calibri","sans-serif";COLOR:#1f497d"></span> </p>
                              <p class="MsoNormal"><span
style="FONT-SIZE:11pt;FONT-FAMILY:"Calibri","sans-serif";COLOR:#1f497d">ALA
                                  maintains a liaison relationship with
                                  the IRS TFOP program, so if anyone
                                  wants to provide information about the
                                  value of the form distribution program
                                  through that liaison, I would be happy
                                  to put you in touch with the right
                                  contact.</span></p>
                              <p class="MsoNormal"><span
style="FONT-SIZE:11pt;FONT-FAMILY:"Calibri","sans-serif";COLOR:#1f497d"></span> </p>
                              <p class="MsoNormal"><span
style="FONT-SIZE:11pt;FONT-FAMILY:"Calibri","sans-serif";COLOR:#1f497d">Also,
                                  if you have patrons who want to
                                  channel their frustration, the IRS’
                                  Taxpayer Advocacy Panel is currently
                                  seeks members from Oregon. More
                                  details can be found at: <a
                                    moz-do-not-send="true"
                                    href="http://www.improveirs.org/tapapply.aspx"
                                    target="_blank">http://www.improveirs.org/tapapply.aspx</a></span></p>
                              <p class="MsoNormal"><span
style="FONT-SIZE:11pt;FONT-FAMILY:"Calibri","sans-serif";COLOR:#1f497d"></span> </p>
                              <p class="MsoNormal"><span
style="FONT-SIZE:11pt;FONT-FAMILY:"Calibri","sans-serif";COLOR:#1f497d">--Arlene</span></p>
                              <p class="MsoNormal"><span
style="FONT-SIZE:11pt;FONT-FAMILY:"Calibri","sans-serif";COLOR:#1f497d"></span> </p>
                              <p class="MsoNormal"><span
style="FONT-SIZE:11pt;FONT-FAMILY:"Calibri","sans-serif";COLOR:#1f497d">Arlene
                                  Weible</span></p>
                              <p class="MsoNormal"><span
style="FONT-SIZE:11pt;FONT-FAMILY:"Calibri","sans-serif";COLOR:#1f497d">Electronic
                                  Services Consultant</span></p>
                              <p class="MsoNormal"><span
style="FONT-SIZE:11pt;FONT-FAMILY:"Calibri","sans-serif";COLOR:#1f497d">Oregon
                                  Federal Regional Depository
                                  Coordinator</span></p>
                              <p class="MsoNormal"><span
style="FONT-SIZE:11pt;FONT-FAMILY:"Calibri","sans-serif";COLOR:#1f497d">Library
                                  Development Services</span></p>
                              <p class="MsoNormal"><span
style="FONT-SIZE:11pt;FONT-FAMILY:"Calibri","sans-serif";COLOR:#1f497d">Oregon
                                  State Library</span></p>
                              <p class="MsoNormal"><span
style="FONT-SIZE:11pt;FONT-FAMILY:"Calibri","sans-serif";COLOR:#1f497d">250
                                  Winter St NE</span></p>
                              <p class="MsoNormal"><span
style="FONT-SIZE:11pt;FONT-FAMILY:"Calibri","sans-serif";COLOR:#1f497d">Salem
                                  OR, 97301</span></p>
                              <p class="MsoNormal"><span
style="FONT-SIZE:11pt;FONT-FAMILY:"Calibri","sans-serif";COLOR:#1f497d"><a
                                    moz-do-not-send="true"
                                    href="tel:503-378-5020"
                                    value="+15033785020" target="_blank">503-378-5020</a></span></p>
                              <p class="MsoNormal"><span
style="FONT-SIZE:11pt;FONT-FAMILY:"Calibri","sans-serif";COLOR:#1f497d"><a
                                    moz-do-not-send="true"
                                    href="mailto:arlene.weible@state.or.us"
                                    target="_blank"><span
                                      style="COLOR:blue">arlene.weible@state.or.us</span></a></span></p>
                              <p class="MsoNormal"><span
style="FONT-SIZE:11pt;FONT-FAMILY:"Calibri","sans-serif";COLOR:#1f497d"><a
                                    moz-do-not-send="true"
                                    href="http://www.oregon.gov/osl/LD/Pages/technology/sdlp/index.aspx"
                                    target="_blank"><span
                                      style="COLOR:blue">http://www.oregon.gov/osl/LD/Pages/technology/sdlp/index.aspx</span></a></span></p>
                              <p class="MsoNormal"><span
style="FONT-SIZE:11pt;FONT-FAMILY:"Calibri","sans-serif";COLOR:#1f497d"></span> </p>
                              <p class="MsoNormal"><span
style="FONT-SIZE:11pt;FONT-FAMILY:"Calibri","sans-serif";COLOR:#1f497d"></span> </p>
                              <p class="MsoNormal"><span
style="FONT-SIZE:11pt;FONT-FAMILY:"Calibri","sans-serif";COLOR:#1f497d"></span> </p>
                              <p class="MsoNormal"><span
style="FONT-SIZE:11pt;FONT-FAMILY:"Calibri","sans-serif";COLOR:#1f497d"></span> </p>
                              <div style="BORDER-TOP:#b5c4df 1pt
                                solid;BORDER-RIGHT:medium
                                none;BORDER-BOTTOM:medium
                                none;PADDING-BOTTOM:0in;PADDING-TOP:3pt;PADDING-LEFT:0in;BORDER-LEFT:medium
                                none;PADDING-RIGHT:0in">
                                <p class="MsoNormal"><b><span
style="FONT-SIZE:10pt;FONT-FAMILY:"Tahoma","sans-serif"">From:</span></b><span
style="FONT-SIZE:10pt;FONT-FAMILY:"Tahoma","sans-serif"">
                                    Libs-Or [mailto:<a
                                      moz-do-not-send="true"
                                      href="mailto:libs-or-bounces@listsmart.osl.state.or.us"
                                      target="_blank">libs-or-bounces@listsmart.osl.state.or.us</a>]
                                    <b>On Behalf Of </b>Jackie May<br>
                                    <b>Sent:</b> Wednesday, March 12,
                                    2014 7:03 PM<br>
                                    <b>To:</b> Buzzy Nielsen; <a
                                      moz-do-not-send="true"
                                      href="mailto:libs-or@listsmart.osl.state.or.us"
                                      target="_blank">libs-or@listsmart.osl.state.or.us</a><br>
                                    <b>Subject:</b> Re: [Libs-Or] Tax
                                    forms</span></p>
                              </div>
                              <p class="MsoNormal"> </p>
                              <div>
                                <div>
                                  <div>
                                    <div>
                                      <div>
                                        <p class="MsoNormal">We still
                                          get the federal forms and
                                          booklets at the Jefferson
                                          County Library District. We do
                                          not get any Oregon tax forms
                                          or booklets, but provide a
                                          toll free number and the
                                          website address for patrons to
                                          order their own items.</p>
                                      </div>
                                      <p class="MsoNormal">We are
                                        similar in size to the HR
                                        library population. There are
                                        many patrons here who do not
                                        have computers at home on which
                                        to file their tax returns. We
                                        get people coming in the first
                                        week of January to get tax
                                        forms, and they are rather upset
                                        when we don't have the forms on
                                        demand.</p>
                                    </div>
                                    <p class="MsoNormal">In previous
                                      years, the tax season was
                                      something looked upon by staff
                                      with "dread", because patrons
                                      would ask us all kinds of
                                      questions. The ubiquitous "Which
                                      forms do I need?" is always a
                                      jaw-dropper. Fortunately, after
                                      years of explaining that "we are
                                      not allowed to give tax advice",
                                      people stopped asking.</p>
                                  </div>
                                  <p class="MsoNormal"
                                    style="MARGIN-BOTTOM:12pt">The Post
                                    Office has stopped carrying the
                                    forms in their lobby as well, since
                                    the government is now charging the
                                    Post Office for the forms. We are
                                    the last gasp in Jefferson County
                                    for tax forms!</p>
                                </div>
                                <p class="MsoNormal">Jackie</p>
                                <div>
                                  <p class="MsoNormal"
                                    style="MARGIN-BOTTOM:12pt"> </p>
                                  <div>
                                    <p class="MsoNormal">On Wed, Mar 12,
                                      2014 at 4:26 PM, Buzzy Nielsen
                                      <<a moz-do-not-send="true"
                                        href="mailto:buzzy@hoodriverlibrary.org"
                                        target="_blank">buzzy@hoodriverlibrary.org</a>>
                                      wrote:</p>
                                    <div>
                                      <p class="MsoNormal"><span
                                          style="FONT-FAMILY:"Verdana","sans-serif"">Hi
                                          everyone,<br>
                                          <br>
                                          Have any of you elected to no
                                          longer stock tax
                                          forms/booklets at your
                                          library? A combination of
                                          factors is making a few of us
                                          start to rethink whether it's
                                          worth the staff time to
                                          provide this service.</span></p>
                                      <ol type="1">
                                        <li class="MsoNormal">The
                                          extreme lateness of the forms
                                          the past few years, making
                                          patrons somewhat annoyed. </li>
                                        <li class="MsoNormal">The
                                          quickly-dwindling number of
                                          patrons who actually use the
                                          paper forms. </li>
                                        <li class="MsoNormal">The fact
                                          that our tax forms got
                                          delivered to an unknown
                                          alternate address that UPS
                                          can't seem to tell us where. </li>
                                        <li class="MsoNormal">The amount
                                          of staff time trying to deal
                                          with problems 1-3.</li>
                                      </ol>
                                      <p>If your library elected not to
                                        have forms/booklets, how did
                                        your community react? Were there
                                        other places where people could
                                        get the forms? I'd love to hear
                                        your experiences.</p>
                                      <p>Cheers!<br>
                                        Buzzy</p>
                                      <div>
                                        <p class="MsoNormal"
                                          style="MARGIN-BOTTOM:12pt"><br>
************************************<br>
                                          Library Director<br>
                                          Hood River County Library
                                          District<br>
                                          502 State Street<br>
                                          Hood River, Oregon 97031<br>
                                          <a moz-do-not-send="true"
                                            href="tel:541-387-7062"
                                            target="_blank">541-387-7062</a><br>
                                          <a moz-do-not-send="true"
                                            href="http://hoodriverlibrary.org"
                                            target="_blank">http://hoodriverlibrary.org</a></p>
                                      </div>
                                    </div>
                                    <p class="MsoNormal"
                                      style="MARGIN-BOTTOM:12pt"><br>
_____________________________________________________<br>
                                      Libs-Or mailing list<br>
                                      <a moz-do-not-send="true"
                                        href="mailto:Libs-Or@listsmart.osl.state.or.us"
                                        target="_blank">Libs-Or@listsmart.osl.state.or.us</a><br>
                                      <a moz-do-not-send="true"
                                        href="http://listsmart.osl.state.or.us/mailman/listinfo/libs-or"
                                        target="_blank">http://listsmart.osl.state.or.us/mailman/listinfo/libs-or</a><br>
                                      Hosted by the Oregon State
                                      Library. The Library is not
                                      responsible for content.<br>
                                      Questions related to message
                                      content should be directed to list
                                      owner(s) or the sender of the
                                      message, by phone or email.<br>
                                      Technical questions? Call <a
                                        moz-do-not-send="true"
                                        href="tel:503-378-8800"
                                        target="_blank">503-378-8800</a>.</p>
                                  </div>
                                  <p class="MsoNormal"><br>
                                    <br clear="all">
                                    <br>
                                    -- </p>
                                  <div>
                                    <p class="MsoNormal"><span
                                        style="FONT-FAMILY:"Trebuchet
                                        MS","sans-serif"">Jackie
                                        J. May<br>
                                        Interlibrary Loans<br>
                                        Jefferson County Library
                                        District<br>
                                        241 SE 7th Street<br>
                                        Madras, OR 97741<br>
                                        <a moz-do-not-send="true"
                                          href="tel:541-475-3351%2C%20ext.%20307"
                                          value="+15414753351"
                                          target="_blank">541-475-3351,
                                          ext. 307</a><br>
                                        <a moz-do-not-send="true"
                                          href="tel:541-475-7434"
                                          value="+15414757434"
                                          target="_blank">541-475-7434</a>
                                        (fax)</span><br>
                                      ORBIS Code #81<br>
                                      <br>
                                      <br>
                                      <img moz-do-not-send="true"
alt="http://fapl.info/wp-content/uploads/2013/11/Prehistoric-Googling.jpg"
src="http://fapl.info/wp-content/uploads/2013/11/Prehistoric-Googling.jpg"
                                        border="0" width="165"
                                        height="200"></p>
                                  </div>
                                </div>
                              </div>
                            </div>
                            <p>
                            </p>
                            <hr>
_____________________________________________________<br>
                            Libs-Or mailing list<br>
                            <a moz-do-not-send="true"
                              href="mailto:Libs-Or@listsmart.osl.state.or.us"
                              target="_blank">Libs-Or@listsmart.osl.state.or.us</a><br>
                            <a moz-do-not-send="true"
                              href="http://listsmart.osl.state.or.us/mailman/listinfo/libs-or"
                              target="_blank">http://listsmart.osl.state.or.us/mailman/listinfo/libs-or</a><br>
                            Hosted by the Oregon State Library. The
                            Library is not responsible for content.<br>
                            Questions related to message content should
                            be directed to list owner(s) or the sender
                            of the message, by phone or email.<br>
                            Technical questions? Call <a
                              moz-do-not-send="true"
                              href="tel:503-378-8800"
                              value="+15033788800" target="_blank">503-378-8800</a>.<br>
                          </div>
                        </div>
                      </div>
                      <br>
_____________________________________________________<br>
                      Libs-Or mailing list<br>
                      <a moz-do-not-send="true"
                        href="mailto:Libs-Or@listsmart.osl.state.or.us"
                        target="_blank">Libs-Or@listsmart.osl.state.or.us</a><br>
                      <a moz-do-not-send="true"
                        href="http://listsmart.osl.state.or.us/mailman/listinfo/libs-or"
                        target="_blank">http://listsmart.osl.state.or.us/mailman/listinfo/libs-or</a><br>
                      Hosted by the Oregon State Library. The Library is
                      not responsible for content.<br>
                      Questions related to message content should be
                      directed to list owner(s) or the sender of the
                      message, by phone or email.<br>
                      Technical questions? Call <a
                        moz-do-not-send="true" href="tel:503-378-8800"
                        value="+15033788800" target="_blank">503-378-8800</a>.<br>
                    </div>
                  </div>
                </div>
                <br>
              </div>
            </div>
            <br>
            _____________________________________________________<br>
            Libs-Or mailing list<br>
            <a moz-do-not-send="true"
              href="mailto:Libs-Or@listsmart.osl.state.or.us">Libs-Or@listsmart.osl.state.or.us</a><br>
            <a moz-do-not-send="true"
              href="http://listsmart.osl.state.or.us/mailman/listinfo/libs-or"
              target="_blank">http://listsmart.osl.state.or.us/mailman/listinfo/libs-or</a><br>
            Hosted by the Oregon State Library. The Library is not
            responsible for content.<br>
            Questions related to message content should be directed to
            list owner(s) or the sender of the message, by phone or
            email.<br>
            Technical questions? Call <a moz-do-not-send="true"
              href="tel:503-378-8800" value="+15033788800">503-378-8800</a>.<br>
            <br>
          </blockquote>
        </div>
        <br>
      </div>
      <br>
      <fieldset class="mimeAttachmentHeader"></fieldset>
      <br>
      <pre wrap="">_____________________________________________________
Libs-Or mailing list
<a class="moz-txt-link-abbreviated" href="mailto:Libs-Or@listsmart.osl.state.or.us">Libs-Or@listsmart.osl.state.or.us</a>
<a class="moz-txt-link-freetext" href="http://listsmart.osl.state.or.us/mailman/listinfo/libs-or">http://listsmart.osl.state.or.us/mailman/listinfo/libs-or</a>
Hosted by the Oregon State Library. The Library is not responsible for content.
Questions related to message content should be directed to list owner(s) or the sender of the message, by phone or email.
Technical questions? Call 503-378-8800.
</pre>
    </blockquote>
    <br>
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