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<p><strong><span style="font-size:11.5pt;font-family:"Arial","sans-serif";color:#ED1C24"><a href="http://mediasource.netatlantic.com/t/ccgbDeD-VbQAVLyCGQoSLraBIXrJYDmaaaa?o=7@y717x&k=Uth.xYkX_yngnk.ix.oy&f=Hxx&r=&x=bznv://fp.foVxUxspi0ltUr.Wug/8u7y/62/2YhWgmzm/zbk4xYlYxYtWk4ohzYxpoY24zijU44vlgWzciUr4vlohicvfkmEnogkfkmy4zcvm/" target="_blank"><span style="color:#ED1C24;text-decoration:none">The
 Reference Interview Today: Practical Principles, Timeless Tips</span></a></span></strong><span style="font-size:8.0pt;font-family:"Arial","sans-serif";color:#333333"><br>
</span><strong><span style="font-size:8.5pt;font-family:"Arial","sans-serif";color:#333333">Tuesday, September 9, 2014</span></strong><b><span style="font-size:8.5pt;font-family:"Arial","sans-serif";color:#333333"><br>
<strong><span style="font-family:"Arial","sans-serif"">3:00 PM - 4:00 PM ET / 12:00 PM - 1:00 PM PT
</span></strong></span></b><span style="font-size:8.0pt;font-family:"Arial","sans-serif";color:#333333"><br>
<br>
Every time you look around, methods of conducting the reference interview have changed. Patrons are asking questions via email, chat, Skype, FaceTime….the list goes on, and there’s still a line at the desk!.<br>
<br>
Tune in to this free, one-hour webcast to learn how to best conduct an interview that takes into account patrons’ various approaches to the library as well as the new modes of discovery and delivery of answers. Dave Harmeyer, author of
<em><span style="font-family:"Arial","sans-serif"">The Reference Interview Today </span>
</em>(Rowman & Littlefield, 2014), will outline his approach he takes to conducting a successful reference interview every time. He’ll be joined by representatives from reference publishers SAGE and Credo, who will offer more information and share additional
 research on how the reference landscape is changing as well as what librarians can ask and do today to get to the heart of patron needs.<br>
<br>
Register today to get a 30% discount on Dave Harmeyer’s book (link to purchase will be provided in your registration confirmation email). Attend the live event on September 9 to get a complimentary downloadable copy of LJ’s 2014 Reference Supplement.<br>
<br>
<a href="http://mediasource.netatlantic.com/t/ccgbDeD-VbQAVLyCGQoSLraBIXrJYDmaaaa?o=7@y717x&k=Uth.xYkX_yngnk.ix.oy&f=Hxy&r=&x=bznv://q.uh8y.iis/l.nns?Y=CxAvC3&y=v&q=vD36z-89vH~ByB2~y~w7786C3Gx-2D3J&jglzhklxYl=FP-sUofRD7lkZklkhiY7y6363" target="_blank"><strong><span style="font-size:9.0pt;font-family:"Arial","sans-serif";color:#ED1C24">Register
 Now!</span></strong></a><br>
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</span><strong><span style="font-size:8.5pt;font-family:"Arial","sans-serif";color:#333333">Panelists:</span></strong><span style="font-size:8.0pt;font-family:"Arial","sans-serif";color:#333333">
<o:p></o:p></span></p>
<p><strong><span style="font-size:8.0pt;font-family:"Arial","sans-serif";color:#333333">Dave Harmeyer
</span></strong><span style="font-size:8.0pt;font-family:"Arial","sans-serif";color:#333333">- Author of
<em><span style="font-family:"Arial","sans-serif"">The Reference Interview Today</span></em><o:p></o:p></span></p>
<p><strong><span style="font-size:8.0pt;font-family:"Arial","sans-serif";color:#333333">Amanda DiFeterici, MLIS</span></strong><span style="font-size:8.0pt;font-family:"Arial","sans-serif";color:#333333"> - Channel Manager, Academic Instructional Design and
 Assessment Consultant, Credo<o:p></o:p></span></p>
<p><strong><span style="font-size:8.0pt;font-family:"Arial","sans-serif";color:#333333">Heather Blaine Wiegand</span></strong><span style="font-size:8.0pt;font-family:"Arial","sans-serif";color:#333333"> - Director, Marketing, Credo<o:p></o:p></span></p>
<p><strong><span style="font-size:8.0pt;font-family:"Arial","sans-serif";color:#333333">Elisabeth Leonard
</span></strong><span style="font-size:8.0pt;font-family:"Arial","sans-serif";color:#333333">- Executive Market Research Manager, SAGE<o:p></o:p></span></p>
<p><strong><span style="font-size:8.5pt;font-family:"Arial","sans-serif";color:#333333">Moderator:</span></strong><span style="font-size:8.0pt;font-family:"Arial","sans-serif";color:#333333"><o:p></o:p></span></p>
<p><strong><span style="font-size:8.0pt;font-family:"Arial","sans-serif";color:#333333">Etta Verma</span></strong><span style="font-size:8.0pt;font-family:"Arial","sans-serif";color:#333333"> - Reviews Editor,
<em><span style="font-family:"Arial","sans-serif"">Library Journal</span></em><o:p></o:p></span></p>
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<strong><span style="font-family:"Arial","sans-serif"">Can't make it September 9th? No problem! </span></strong></b><br>
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 now</span></a></span></strong> and you will get an email reminder from<em><span style="font-family:"Arial","sans-serif""> Library Journal</span></em> post-live event when the webcast is archived and available for on-demand viewing at your convenience!<br>
<br>
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<strong><span style="font-family:"Arial","sans-serif"">September 9, 2014</span></strong><br>
<strong><span style="font-family:"Arial","sans-serif"">3:00 PM - 4:00 PM ET</span></strong><br>
<strong><span style="font-family:"Arial","sans-serif"">12:00 PM - 1:00 PM PT</span></strong></b><br>
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<p class="MsoNormal" align="center" style="text-align:center"><span style="font-size:7.0pt;font-family:"Arial","sans-serif";color:white"><img border="0" width="700" height="60" id="_x0000_i1032" src="https://s3.amazonaws.com/ImageCloud/webcasts/LJ_webcasts/ElbastTemplate/pageshadow1.jpg"></span><o:p></o:p></p>
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<br>
<span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D">Ann Reed, Federal Programs Coordinator<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D">Oregon State Library<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D">Library Development Services<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D">250 Winter St.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D">Salem, OR 97301<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D">ann.reed@state.or.us<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D">phone 503-378-5027<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D">fax 503-378-6439<o:p></o:p></span></p>
<p class="MsoNormal" style="text-autospace:none"><span style="color:black">http://www.oregon.gov/OSL/LD/</span><span style="color:#1F497D"><o:p></o:p></span></p>
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