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<p class="MsoNormal">The following new title is available for interlibrary loan from the Oregon State Library.<o:p></o:p></p>
<p class="MsoNormal" align="center" style="text-align:center"><span style="font-size:12.0pt;font-family:"Times New Roman","serif""><o:p> </o:p></span></p>
<p class="MsoNormal" align="center" style="text-align:center"><span style="font-size:12.0pt;font-family:"Times New Roman","serif""><img width="188" height="195" id="ProductDetail11_Swatches_imgProductImage" src="cid:image001.jpg@01CFDE18.A53159D0" alt="http://www.alastore.ala.org/images/mcdonald300.jpg"></span><span style="font-size:12.0pt;font-family:"Times New Roman","serif""><o:p></o:p></span></p>
<p class="MsoNormal" style="margin-bottom:12.0pt"><span style="font-size:12.0pt;font-family:"Times New Roman","serif""><o:p> </o:p></span></p>
<p class="MsoNormal" align="center" style="text-align:center"><span style="font-size:12.0pt;font-family:"Times New Roman","serif"">McDonald, Courtney Greene.
<i><span style="color:blue">Putting the Users First: 30 Strategies for Transforming Library Services</span></i>. Association of College and Research Libraries, 2014. ISBN: 978-083898732-2<o:p></o:p></span></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Times New Roman","serif""><br>
<b>Description<o:p></o:p></b></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Times New Roman","serif"">From your library’s website to the signage by the elevators, everything contributes to the overall user experience of our patrons. This author takes a practical approach
to implementing user-centered concepts in libraries. This book will give you 30 hands-on strategies and practical suggestions to enable you to begin transforming your library, library services, and even your personal practice to be more responsive, effective
and user-centered today.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Times New Roman","serif""><o:p> </o:p></span></p>
<p class="MsoNormal"><span class="dxebase"><b><span style="font-family:inherit">Table of Contents</span></b></span><br>
<span style="font-size:12.0pt;font-family:"Times New Roman","serif"">Available on the LIS Collection Blog:
<a href="http://osl-lis.blogspot.com/2014/10/putting-users-first-30-strategies-for.html">
http://osl-lis.blogspot.com/2014/10/putting-users-first-30-strategies-for.html</a>
<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Times New Roman","serif""><o:p> </o:p></span></p>
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<p class="MsoNormal">If you would like to request this or other materials from the Oregon State Library please use your library's established interlibrary loan process<span style="color:#1F497D">
</span>(e.g. OCLC or ALA request form). Otherwise,<span style="color:#1F497D"> </span>
send your full name, the name of your library, complete title information, shipping address, and a phone number to the document delivery department at
<a href="mailto:library.request@state.or.us">library.request@state.or.us</a> or (fax) 503-588-7119. Items will be checked out to your library, not to you personally, for 4 weeks (print materials) or 2 weeks (videos). Materials will be delivered via mail or
Orbis Cascade Alliance Courier, and you may return them the same way. Normally a single copy is purchased and is loaned on a first-come-first-serve basis. You may be put on a hold list for several weeks.<o:p></o:p></p>
<p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal">Most library staff are able to use their library’s interlibrary loan service to borrow professional development material. However, if you do not have access to these services or are not currently affiliated with a library, please<span style="color:#1F497D">
<a href="mailto:arlene.weible@state.or.us">contact me</a> </span>to discuss alternative options for borrowing the material. <o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Be sure to check out our <a href="http://osl-lis.blogspot.com/">
Library and Information Science (LIS) blog</a> to discover the most recent additions to our LIS collection and search our
<a href="http://oregon.gov/OSL/index.shtml">catalog</a> for our complete holdings. The library science collection is meant to support the whole Oregon library community. Library Development welcomes your suggestions for acquisitions - see the blog for an input
form or email us!<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">This collection is supported in whole by the Institute of Museum and Library Services through the Library Services and Technology Act, administered by the Oregon State Library.<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Arlene Weible<o:p></o:p></p>
<p class="MsoNormal">Electronic Services Consultant<o:p></o:p></p>
<p class="MsoNormal">Oregon Federal Regional Depository Coordinator<o:p></o:p></p>
<p class="MsoNormal">Library Support and Development Services<o:p></o:p></p>
<p class="MsoNormal">Oregon State Library<o:p></o:p></p>
<p class="MsoNormal">250 Winter St NE<o:p></o:p></p>
<p class="MsoNormal">Salem OR, 97301<o:p></o:p></p>
<p class="MsoNormal">503-378-5020<o:p></o:p></p>
<p class="MsoNormal"><a href="mailto:arlene.weible@state.or.us">arlene.weible@state.or.us</a><o:p></o:p></p>
<p class="MsoNormal"><a href="http://www.oregon.gov/osl/LD/Pages/technology/sdlp/index.aspx">http://www.oregon.gov/osl/LD/Pages/technology/sdlp/index.aspx</a><o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
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