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<p class="MsoNormal"><span style="color:#1F497D">Many of you have asked why I recalled this message. Here is a survey I created in place of the original questions.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"><a href="https://www.surveymonkey.com/s/NHDTP8V">https://www.surveymonkey.com/s/NHDTP8V</a><o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D">Please take it if you have not already sent me something. Yes, I’ll be happy to send out the results to the list.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D">Thanks again for all the positive responses this morning!<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D">Megan<o:p></o:p></span></p>
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<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="font-size:10.0pt;font-family:"Tahoma",sans-serif;color:black">Megan Dugan<br>
Library Manager<br>
Mt. Hood Community College<br>
503.491.7652<br>
<a href="mailto:megan.dugan@mhcc.edu"><span style="color:blue">megan.dugan@mhcc.edu</span></a></span><span style="color:#1F497D"><o:p></o:p></span></p>
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<p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p>
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<p class="MsoNormal"><b>From:</b> Megan Dugan <br>
<b>Sent:</b> Monday, January 26, 2015 9:14 AM<br>
<b>To:</b> 'libs-or@listsmart.osl.state.or.us'<br>
<b>Subject:</b> Academic libraries: How do you staff your reference desks?<o:p></o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Good morning all,<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">I’m looking for information about the hours, staff levels, and types of services offered at your reference desks. I’d love it if you could send me some quick answers to the questions below, especially those of you working in academic libraries.<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoListParagraph" style="text-indent:-.25in;mso-list:l0 level1 lfo2"><![if !supportLists]><span style="font-family:Symbol"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]>How many hours per week is your library open?<o:p></o:p></p>
<p class="MsoListParagraph" style="text-indent:-.25in;mso-list:l0 level1 lfo2"><![if !supportLists]><span style="font-family:Symbol"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]>How many hours per week is your reference desk open and staffed?<o:p></o:p></p>
<p class="MsoListParagraph" style="text-indent:-.25in;mso-list:l0 level1 lfo2"><![if !supportLists]><span style="font-family:Symbol"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]>What levels of staff work at the reference desk? How many hours for each type per week? Faculty librarians, non-faculty with MLS, paraprofessionals, students, etc.<o:p></o:p></p>
<p class="MsoListParagraph" style="text-indent:-.25in;mso-list:l0 level1 lfo2"><![if !supportLists]><span style="font-family:Symbol"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]>Anything else you want to share about the type of services offered at reference? Tiered, peer-to-peer, referral to on-call librarian, etc.<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">I’ve attached an example to illustrate my information need and will happily share the finished product with anyone interested?<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Thanks so much for any help you can offer!<o:p></o:p></p>
<p class="MsoNormal">Megan<o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="font-size:10.0pt;font-family:"Tahoma",sans-serif;color:black">Megan Dugan<br>
Library Manager<br>
Mt. Hood Community College<br>
503.491.7652<br>
<a href="mailto:megan.dugan@mhcc.edu"><span style="color:blue">megan.dugan@mhcc.edu</span></a></span><o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
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