<div dir="ltr"><p dir="ltr" style="font-size:12.8px;line-height:1.38;margin-top:0pt;margin-bottom:0pt"><span style="font-size:16px;font-family:Arial;color:rgb(0,0,0);vertical-align:baseline;white-space:pre-wrap;background-color:transparent">Hello,</span></p><br style="font-size:12.8px"><p dir="ltr" style="font-size:12.8px;line-height:1.2;margin-top:0pt;margin-bottom:0pt"><span style="font-size:16px;font-family:Arial;color:rgb(0,0,0);vertical-align:baseline;white-space:pre-wrap;background-color:transparent">I’m Jon Chess</span><span style="font-size:16px;font-family:Arial;color:rgb(0,0,0);vertical-align:baseline;white-space:pre-wrap;background-color:transparent">, </span><span style="font-size:16px;font-family:Arial;color:rgb(0,0,0);vertical-align:baseline;white-space:pre-wrap">part of a project team at Multnomah County Library that is addressing the power needs of our patrons.  Many library patrons rely on personal electronic devices to stay connected, and find it challenging to access a power supply in our buildings when they desperately need it.   This often results in unsafe use of electrical outlets (e.g. charging cords creating trip hazards), and theft opportunities when personal devices are left unattended.  </span></p><p dir="ltr" style="font-size:12.8px;line-height:1.2;margin-top:0pt;margin-bottom:0pt"><span style="font-size:16px;font-family:Arial;color:rgb(0,0,0);vertical-align:baseline;white-space:pre-wrap"><br></span></p><p dir="ltr" style="font-size:12.8px;line-height:1.2;margin-top:0pt;margin-bottom:0pt"><span style="font-size:16px;font-family:Arial;color:rgb(0,0,0);vertical-align:baseline;white-space:pre-wrap">Our team is focusing on testing personal electronic device charging stations as a way to provide patrons a safe and convenient way to adequately charge their device.  </span><span style="color:rgb(0,0,0);font-family:Arial;font-size:16px;white-space:pre-wrap;line-height:1.2">As part of our information gathering phase, our team is hoping that you could briefly share responses to any, or all, of the questions listed below.  Our team is meeting again <u>June 22</u>, and would like to consider your input as we move ahead.  </span></p><p dir="ltr" style="font-size:12.8px;line-height:1.2;margin-top:0pt;margin-bottom:0pt"><span style="color:rgb(0,0,0);font-family:Arial;font-size:16px;white-space:pre-wrap;line-height:1.2"><br></span></p><p dir="ltr" style="font-size:12.8px;line-height:1.2;margin-top:0pt;margin-bottom:0pt"><span style="color:rgb(0,0,0);font-family:Arial;font-size:16px;white-space:pre-wrap;line-height:1.2">If you <u>do not</u> provide dedicated charging stations, we are still very interested in hearing how public demand for power is impacting your service.  </span></p><p dir="ltr" style="font-size:12.8px;line-height:1.2;margin-top:0pt;margin-bottom:0pt"><span style="color:rgb(0,0,0);font-family:Arial;font-size:16px;white-space:pre-wrap;line-height:1.2"><br></span></p><p dir="ltr" style="font-size:12.8px;line-height:1.2;margin-top:0pt;margin-bottom:0pt"><span style="color:rgb(0,0,0);font-family:Arial;font-size:16px;white-space:pre-wrap;line-height:1.2">If you <u>do</u> provide dedicated charging stations, here is what we are hoping to learn:</span></p><br style="font-size:12.8px"><ol style="font-size:12.8px;margin-top:0pt;margin-bottom:0pt"><li dir="ltr" style="margin-left:15px;list-style-type:decimal;font-size:16px;font-family:Arial;color:rgb(0,0,0);vertical-align:baseline;background-color:transparent"><p dir="ltr" style="line-height:1.2;margin-top:0pt;margin-bottom:0pt"><span style="vertical-align:baseline;white-space:pre-wrap;background-color:transparent">Do you currently provide dedicated electronic device charging stations for the public?  If yes, what is the make/model of your charging station?</span></p></li></ol><br style="font-size:12.8px"><ol start="2" style="font-size:12.8px;margin-top:0pt;margin-bottom:0pt"><li dir="ltr" style="margin-left:15px;list-style-type:decimal;font-size:16px;font-family:Arial;color:rgb(0,0,0);vertical-align:baseline;background-color:transparent"><p dir="ltr" style="line-height:1.2;margin-top:0pt;margin-bottom:0pt"><span style="vertical-align:baseline;white-space:pre-wrap;background-color:transparent">Do your charging stations provide assorted cables for different devices - or just power outlets and/or usb ports?</span></p></li></ol><br style="font-size:12.8px"><ol start="3" style="font-size:12.8px;margin-top:0pt;margin-bottom:0pt"><li dir="ltr" style="margin-left:15px;list-style-type:decimal;font-size:16px;font-family:Arial;color:rgb(0,0,0);vertical-align:baseline;background-color:transparent"><p dir="ltr" style="line-height:1.2;margin-top:0pt;margin-bottom:0pt"><span style="vertical-align:baseline;white-space:pre-wrap;background-color:transparent">Do your charging stations provide a “rapid charge” feature?</span></p></li></ol><br style="font-size:12.8px"><ol start="4" style="font-size:12.8px;margin-top:0pt;margin-bottom:0pt"><li dir="ltr" style="margin-left:15px;list-style-type:decimal;font-size:16px;font-family:Arial;color:rgb(0,0,0);vertical-align:baseline;background-color:transparent"><p dir="ltr" style="line-height:1.2;margin-top:0pt;margin-bottom:0pt"><span style="vertical-align:baseline;white-space:pre-wrap;background-color:transparent">Where are your charging stations located (e.g. near a service desk, on a reading room table)?</span></p></li></ol><br style="font-size:12.8px"><ol start="5" style="font-size:12.8px;margin-top:0pt;margin-bottom:0pt"><li dir="ltr" style="margin-left:15px;list-style-type:decimal;font-size:16px;font-family:Arial;color:rgb(0,0,0);vertical-align:baseline;background-color:transparent"><p dir="ltr" style="line-height:1.2;margin-top:0pt;margin-bottom:0pt"><span style="vertical-align:baseline;white-space:pre-wrap;background-color:transparent">Do you have written policies that govern the use of your charging stations (e.g. time limits, use at own risk, etc.)?</span></p></li></ol><br style="font-size:12.8px"><ol start="6" style="font-size:12.8px;margin-top:0pt;margin-bottom:0pt"><li dir="ltr" style="margin-left:15px;list-style-type:decimal;font-size:16px;font-family:Arial;color:rgb(0,0,0);vertical-align:baseline;background-color:transparent"><p dir="ltr" style="line-height:1.2;margin-top:0pt;margin-bottom:0pt"><span style="vertical-align:baseline;white-space:pre-wrap;background-color:transparent">Have you had problems with security while devices are be recharged?</span></p></li></ol><br style="font-size:12.8px"><ol start="7" style="font-size:12.8px;margin-top:0pt;margin-bottom:0pt"><li dir="ltr" style="margin-left:15px;list-style-type:decimal;font-size:16px;font-family:Arial;color:rgb(0,0,0);vertical-align:baseline;background-color:transparent"><p dir="ltr" style="line-height:1.2;margin-top:0pt;margin-bottom:0pt"><span style="vertical-align:baseline;white-space:pre-wrap;background-color:transparent">What level of staff involvement is needed to monitor and/or troubleshoot your charging stations?</span></p></li></ol><br style="font-size:12.8px"><ol start="8" style="font-size:12.8px;margin-top:0pt;margin-bottom:0pt"><li dir="ltr" style="margin-left:15px;list-style-type:decimal;font-size:16px;font-family:Arial;color:rgb(0,0,0);vertical-align:baseline;background-color:transparent"><p dir="ltr" style="line-height:1.2;margin-top:0pt;margin-bottom:0pt"><span style="vertical-align:baseline;white-space:pre-wrap;background-color:transparent">Have you experienced any problems with patrons crowding around the charging stations?</span></p></li></ol><br style="font-size:12.8px"><ol start="9" style="font-size:12.8px;margin-top:0pt;margin-bottom:0pt"><li dir="ltr" style="margin-left:15px;list-style-type:decimal;font-size:16px;font-family:Arial;color:rgb(0,0,0);vertical-align:baseline;background-color:transparent"><p dir="ltr" style="line-height:1.2;margin-top:0pt;margin-bottom:0pt"><span style="vertical-align:baseline;white-space:pre-wrap;background-color:transparent">Have the charging stations been well received by your patrons?  By your staff?</span></p></li></ol><br style="font-size:12.8px"><ol start="10" style="font-size:12.8px;margin-top:0pt;margin-bottom:0pt"><li dir="ltr" style="margin-left:15px;list-style-type:decimal;font-size:16px;font-family:Arial;color:rgb(0,0,0);vertical-align:baseline;background-color:transparent"><p dir="ltr" style="line-height:1.2;margin-top:0pt;margin-bottom:0pt"><span style="vertical-align:baseline;white-space:pre-wrap;background-color:transparent">Any other observations about the use of dedicated charging stations for patron devices in your library?</span></p></li></ol><br style="font-size:12.8px"><p dir="ltr" style="font-size:12.8px;line-height:1.2;margin-top:0pt;margin-bottom:0pt"><span style="font-size:16px;font-family:Arial;color:rgb(0,0,0);vertical-align:baseline;white-space:pre-wrap;background-color:transparent">Thank you very much in advance.  Any information you share is greatly appreciated by our project team - as well as by our patrons :)</span></p><br style="font-size:12.8px"><p dir="ltr" style="font-size:12.8px;line-height:1.2;margin-top:0pt;margin-bottom:0pt"><span style="font-size:16px;font-family:Arial;color:rgb(0,0,0);vertical-align:baseline;white-space:pre-wrap;background-color:transparent">Sincerely,</span></p><p dir="ltr" style="font-size:12.8px;line-height:1.2;margin-top:0pt;margin-bottom:0pt"><font color="#000000"><span style="font-size:16px;font-family:Arial;vertical-align:baseline;white-space:pre-wrap">Jon Chess</span></font></p><p style="margin-top:0pt;margin-bottom:0pt"><font color="#000000" face="Arial"><span style="font-size:16px;line-height:19.2px;white-space:pre-wrap">Multnomah County Library</span></font></p><div><br></div>-- <br><div><div dir="ltr"><div><div dir="ltr"><font face="arial, helvetica, sans-serif"><b><span style="font-family:arial,sans-serif;font-weight:normal;font-size:13px;border-collapse:collapse">Jon Chess, Librarian</span></b></font><div><font face="arial, helvetica, sans-serif"><b><span style="font-family:arial,sans-serif;font-weight:normal;font-size:13px;border-collapse:collapse">Central Library<br>Multnomah County Library</span></b></font></div><div><font face="arial, helvetica, sans-serif"><b><span style="font-family:arial,sans-serif;font-weight:normal;font-size:13px;border-collapse:collapse">801 SW 10</span></b></font></div><div><font face="arial, helvetica, sans-serif"><b><span style="font-family:arial,sans-serif;font-weight:normal;font-size:13px;border-collapse:collapse">Portland, OR  97205</span></b></font></div><div><b style="font-family:arial,helvetica,sans-serif"><span style="font-family:arial,sans-serif;font-weight:normal;border-collapse:collapse"><a href="tel:503-988-5728" value="+15039885728" target="_blank">503-988-5728</a></span></b><font face="arial, helvetica, sans-serif"><b><span style="font-family:arial,sans-serif;font-weight:normal;font-size:13px;border-collapse:collapse"><br><br><a href="mailto:jonch@multcolib.org" style="color:rgb(20,125,186)" target="_blank">jonch@multcolib.org</a><br><a href="http://www.multcolib.org/" style="color:rgb(20,125,186)" target="_blank">www.multcolib.org</a> <<a href="http://www.multcolib.org/" style="color:rgb(20,125,186)" target="_blank">http://www.multcolib.org/</a>></span></b></font></div></div></div></div></div>
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