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<div style="direction: ltr;font-family: Tahoma;color: #000000;font-size: 10pt;">Greetings!
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<div>These are online courses from Infopeople that run for either two or four weeks. These are not free but an excellent source for ongoing professional development:<br>
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<p style="margin:0in; margin-bottom:.0001pt"><strong><span style="font-size:11.0pt; font-family:"Georgia","serif"">Following are some of the Infopeople courses currently open for registration. The fee for all 4-week courses is $125 for those in the California
library community, $200 for all others. The fee for all 2-week courses is $75 for those in the California library community, $150 for all others. </span></strong></p>
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<p style="margin:0in; margin-bottom:.0001pt"><strong><span style="font-size:11.0pt; font-family:"Georgia","serif"">For a list of all courses open for registration visit the
<a href="https://www.infopeople.org/" target="_blank">Infopeople site</a>. </span>
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<p style="margin:0in; margin-bottom:.0001pt"><span style="font-size:14.0pt; font-family:"Georgia","serif""> </span></p>
<p style="margin:0in; margin-bottom:.0001pt"><span style="font-size:14.0pt; font-family:"Georgia","serif""><a href="https://infopeople.org/civicrm/event/info?reset=1&id=667" target="_blank">Basic Cataloging and Classification –
<span style="color:red">NEW!</span><span style="color:#0563C1"><br>
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</span></a></span><span style="font-family:"Georgia","serif"">An Infopeople 4-week online course,
<b>May 9, 2017 to June 5, 2017</b></span></p>
<p class="MsoNormal" style="margin-bottom:6.0pt"><span style="font-size:12.0pt; font-family:"Georgia","serif"">Instructor:
<a href="https://infopeople.org/people/xiaoli-li" target="_blank">Xiaoli Li</a><br>
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Through practical information and hands-on exercises, you will gain an understanding of cataloging practices, rules, and tools, as well as the nuts and bolts of copy cataloging. At the end of four weeks you will feel comfortable with the basics of cataloging,
classification, and MARC records and be ready to begin copy cataloging items in a variety of formats.</span></p>
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</span><span style="font-size:12.0pt; font-family:"Georgia","serif"">For a complete course description and to register go to:
<a href="https://infopeople.org/civicrm/event/info?reset=1&id=667" target="_blank">
https://infopeople.org/civicrm/event/info?reset=1&id=667</a> </span></p>
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<p style="margin:0in; margin-bottom:.0001pt"><span style="font-size:14.0pt; font-family:"Georgia","serif""><a href="https://infopeople.org/civicrm/event/info?reset=1&id=664" target="_blank">Customer Service Challenges: Dealing with Difficult Patron Behavior</a>
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<p style="margin:0in; margin-bottom:.0001pt"><span style="font-family:"Georgia","serif"">An Infopeople 4-week online course,
<strong><span style="font-family:"Georgia","serif"">May 2, 2017 to May 29, 2017</span></strong></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt; font-family:"Georgia","serif"">Instructor:
<a href="https://infopeople.org/people/mary-ross" target="_blank">Mary Ross</a></span><span style="font-family:"Georgia","serif""><br>
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</span><span style="font-size:12.0pt; font-family:"Georgia","serif"">Libraries face some unique customer service challenges. They provide free and open access to resources and services, ideally in an environment that is safe and respectful to staff, patrons,
volunteers, and others. In this course instructor Mary Ross will help you develop an understanding of, and skills to deal with, a range of difficult behaviors including external “trigger factors,” internal stress points, prevention and proactive approaches
and consistent enforcement of your library’s policies and procedures as well as follow up after an incident.</span></p>
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<p style="margin:0in; margin-bottom:.0001pt"><span style="font-family:"Georgia","serif"">For a complete course description and to register go to:
<a href="https://infopeople.org/civicrm/event/info?reset=1&id=664" target="_blank">
https://infopeople.org/civicrm/event/info?reset=1&id=664</a> </span></p>
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</span><span style="font-size:14.0pt; font-family:"Georgia","serif"">************************************************************************</span></p>
<p style="margin:0in; margin-bottom:.0001pt"><span style="font-size:14.0pt; font-family:"Georgia","serif""> </span></p>
<p style="margin:0in; margin-bottom:.0001pt"><span style="font-size:14.0pt; font-family:"Georgia","serif""><a href="https://infopeople.org/civicrm/event/info?reset=1&id=662" target="_blank">Developing Effective Library Partnerships
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</a></span><span style="font-family:"Georgia","serif"">An Infopeople 2-week online course,
<strong><span style="font-family:"Georgia","serif"">April 18, 2017 to May 15, 2017</span></strong></span></p>
<p style="margin:0in; margin-bottom:.0001pt"><span style="font-family:"Georgia","serif"">Instructor:
<a href="https://infopeople.org/people/catherine-hakala-ausperk" target="_blank">
Catherine Hakala-Ausperk</a><br>
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Could your library do more if you had more money, more staff time and expanded marketing? Not surprisingly, you’re not alone. Organizations, businesses and projects all around your community could say the same. So, why not work together? This course will demonstrate
how to identify, nurture and grow partnerships that will expand your impact and enhance your value.</span></p>
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For a complete course description and to register go to: <a href="https://infopeople.org/civicrm/event/info?reset=1&id=662" target="_blank">
https://infopeople.org/civicrm/event/info?reset=1&id=662</a> </span></p>
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<p style="margin:0in; margin-bottom:.0001pt"><span style="font-size:14.0pt; font-family:"Georgia","serif""> </span></p>
<p style="margin:0in; margin-bottom:.0001pt"><span style="font-size:14.0pt; font-family:"Georgia","serif""><a href="https://infopeople.org/civicrm/event/info?reset=1&id=659" target="_blank">Serving People with Mental Illness at Your Library
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</a></span><span style="font-family:"Georgia","serif"">An Infopeople 2-week online course,
<strong><span style="font-family:"Georgia","serif"">April 25, 2017 to May 22, 2017</span></strong></span></p>
<p style="margin:0in; margin-bottom:.0001pt"><span style="font-family:"Georgia","serif"">Instructor:
<a href="https://infopeople.org/people/josh-berk" target="_blank">Josh Berk</a><br>
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In this timely course, the instructor will share a practical, compassionate and understanding approach to the delivery of library services to patrons who have a mental illness. You will gain the information and tools you need to better understand mental illnesses.
You will also have the chance to look at examples of the challenges faced by libraries and their patrons, and learn from the exemplary approach some libraries are taking as they seek to meet the challenges.</span></p>
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For a complete course description and to register go to: <a href="https://infopeople.org/civicrm/event/info?reset=1&id=659" target="_blank">
https://infopeople.org/civicrm/event/info?reset=1&id=659</a> </span></p>
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<p class="MsoNormal"><span style="color:black">Gini Ambrosino, Infopeople Project Assistant</span></p>
<p class="MsoNormal"><span style="color:black">705 E. Bidwell, Suite 2 – 312</span></p>
<p class="MsoNormal"><span style="color:black">Folsom, CA 95630</span></p>
<p class="MsoNormal"><span style="color:black">(916) 690-6595</span></p>
<p class="MsoNormal"><span style="color:black"><a href="mailto:assist@infopeople.org" target="_blank">assist@infopeople.org</a></span></p>
<p class="MsoNormal"><span style="color:black"><a href="http://infopeople.org/" target="_blank">http://infopeople.org/</a></span></p>
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