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<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D">It isn’t very often that government agencies ask librarians for advice about the design of their web sites, so I encourage anyone who works directly with the
public to use this opportunity to provide feedback to the Consumer Financial Protection Bureau about their Consumer Finance web site. Contact information is below. --Arlene<o:p></o:p></span></p>
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<p class="MsoNormal"><b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">From:</span></b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"> McDonnell, Kenneth (CFPB) [mailto:Kenneth.McDonnell@cfpb.gov]
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<o:p></o:p></span></p>
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<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="color:#222222">Hello,<o:p></o:p></span></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="color:#222222">We’re working on a project to improve how we present information on our website and we need your help! We’re looking to gain insights from librarians
like yourself who directly assist patrons with financial information and advice. To gather information, we’re putting together a brief online test that will assess the language and usability of a set of online design prototypes. Your responses will help us
better organize the content on <a href="http://consumerfinance.gov/" target="_blank"><span style="color:#1155CC">consumerfinance.gov</span></a> in order to better serve you, and ultimately the patrons you serve. The activity shouldn't take longer than 15 minutes
to complete. <o:p></o:p></span></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="color:#222222">If you're interested in participating, or have questions, please email Sonna Kim, <a href="mailto:sonna.kim@cfpv.gov" target="_blank"><span style="color:#1155CC">sonna.kim@cfpb.gov</span></a>.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#222222">Privacy Act Statement: 5 U.S.C. 552(a)(e)(3)<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#222222"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="color:#222222">The information you provide through your participation in this usability study will assist the Consumer Financial Protection Bureau (“CFPB”) in improving access to financial empowerment information.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#222222"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="color:#222222">The CFPB will obtain basic contact information about study participants for the purpose of contacting you about participating in this study. The CFPB will only obtain, and access your responses during the testing
session for purposes of reviewing your interactions with the site in order to make improvements.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#222222"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="color:#222222">Participation in this study is voluntary, you are not required to participate or share any identifying information, and you may withdraw participation at any time.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
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<p class="MsoNormal" style="line-height:120%;text-autospace:none"><b><span style="font-size:10.0pt;line-height:120%;font-family:"Century Schoolbook",serif;color:#595959">Ken McDonnell<o:p></o:p></span></b></p>
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<span style="font-size:10.0pt;line-height:120%;font-family:"Verdana",sans-serif;color:#595959;letter-spacing:.35pt">Office of Financial Education<br>
Division of Consumer Education and Engagement <br>
Consumer Financial Protection Bureau <br>
1275 First Street, NE Washington, DC<o:p></o:p></span></p>
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<span style="font-size:10.0pt;line-height:120%;font-family:"Verdana",sans-serif;color:#595959;letter-spacing:.35pt">Tel: 202-435-7303<br>
Cell: 202-440-3699<br>
Email: </span><u><span style="font-size:10.0pt;line-height:120%;font-family:"Verdana",sans-serif;color:blue;letter-spacing:.35pt"><a href="mailto:kenneth.mcdonnell@cfpb.gov">kenneth.mcdonnell@cfpb.gov</a></span></u><span style="font-size:10.0pt;line-height:120%;font-family:"Verdana",sans-serif;color:#595959;letter-spacing:.35pt"><o:p></o:p></span></p>
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<b><span style="font-size:10.0pt;line-height:120%;font-family:"Verdana",sans-serif;color:#54B847">consumerfinance.gov</span></b><span style="font-size:10.0pt;line-height:120%;font-family:"Verdana",sans-serif;color:#595959"><o:p></o:p></span></p>
<p class="MsoNormal" style="margin-top:6.0pt;line-height:120%"><span style="font-family:"Calibri",sans-serif;color:#1F497D">Visit
<a href="http://promotions.usa.gov/cfpbpubs.html">http://promotions.usa.gov/cfpbpubs.html</a> to get free copies of CFPB consumer brochures
<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN" style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#212121">Confidentiality Notice: If you received this email by mistake, you should notify the sender of the mistake and delete the e-mail and any attachments.
An inadvertent disclosure is not intended to waive any privileges.</span><span lang="EN" style="font-size:11.0pt;font-family:"Calibri",sans-serif"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D"><o:p> </o:p></span></p>
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<p class="MsoNormal" style="margin-bottom:3.0pt"><b><span style="font-size:10.0pt;font-family:"Century Gothic",sans-serif;color:black">Arlene Weible, MLS<o:p></o:p></span></b></p>
<p class="MsoNormal" style="margin-bottom:3.0pt;line-height:115%"><span style="font-size:9.0pt;line-height:115%;font-family:"Calibri",sans-serif;color:#1F497D">Electronic Resources Consultant<o:p></o:p></span></p>
<p class="MsoNormal" style="margin-bottom:3.0pt;line-height:115%"><span style="font-size:9.0pt;line-height:115%;font-family:"Calibri",sans-serif;color:#1F497D">Oregon Federal Regional Depository Coordinator</span><span style="font-size:9.0pt;line-height:115%;font-family:"Calibri",sans-serif;color:#1F497D"><o:p></o:p></span></p>
<p class="MsoNormal" style="margin-bottom:3.0pt;line-height:115%"><span style="font-size:9.0pt;line-height:115%;font-family:"Calibri",sans-serif;color:#2E74B5"><a href="mailto:arlene.weible@state.or.us"><span style="color:#0563C1">arlene.weible@state.or.us</span></a></span><span style="font-size:9.0pt;line-height:115%;font-family:"Calibri",sans-serif;color:#1F497D">
<b>|</b> 503-378-5020 <b>|</b></span><span style="font-size:9.0pt;line-height:115%;font-family:"Calibri",sans-serif;color:#2E74B5">
<a href="http://www.oregon.gov/osl/ld"><span style="color:#2E74B5">www.oregon.gov/osl/ld</span></a></span><span style="font-size:9.0pt;line-height:115%;font-family:"Calibri",sans-serif;color:#1F497D">
</span><u><span style="font-size:9.0pt;line-height:115%;font-family:"Calibri",sans-serif;color:#0563C1"><o:p></o:p></span></u></p>
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