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<p class="MsoNormal"><span style="font-size:12.0pt">This new book is available for interlibrary loan from the State Library of Oregon. It is part of the
<a href="http://osl-lis.blogspot.com/">Library and Information Science Collection</a>, which is supported in whole by the Institute of Museum and Library Services through the Library Services and Technology Act.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal" align="center" style="text-align:center"><a href="https://osl-lis.blogspot.com/2017/11/the-evaluation-and-measurement-of.html" target="_blank"><span style="font-size:12.0pt;color:windowtext;text-decoration:none"><img border="0" width="134" height="192" id="Picture_x0020_3" src="cid:image005.jpg@01D36381.1D67A8A0" alt="https://3.bp.blogspot.com/-Qksx0qBJW6g/WhXDdngKt9I/AAAAAAAAABE/MVgoma15_4Yc1zcvhKStruAJPWNlQ-sSgCLcBGAs/s320/9781440855368.jpg"></span></a><span style="font-size:12.0pt"><o:p></o:p></span></p>
<p class="MsoNormal" align="center" style="text-align:center"><span style="font-size:12.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><b><span style="font-size:12.0pt">Matthews, J. R. (2018). <i><a href="https://osl-lis.blogspot.com/2017/11/the-evaluation-and-measurement-of.html" target="_blank">The Evaluation and Measurement of Library Services</a></i> (2nd ed.) foreword
by Lisa Hinchliffe. Santa Barbara, CA: Libraries Unlimited (ABC-CLIO, LLC). ISBN: 9781440855368.</span></b><span style="font-size:12.0pt"><o:p></o:p></span></p>
<p class="MsoNormal"><b><span style="font-size:12.0pt"><o:p> </o:p></span></b></p>
<p class="MsoNormal"><b><span style="font-size:12.0pt">Publisher's Description<o:p></o:p></span></b></p>
<p class="MsoNormal"><span style="font-size:12.0pt">This guide provides library directors, managers, and administrators in all types of libraries with complete and up-to-date instructions on how to evaluate library services in order to improve them.<o:p></o:p></span></p>
<ul style="margin-top:0in" type="disc">
<li class="MsoNormal" style="mso-list:l0 level1 lfo1"><span style="font-size:12.0pt">Helps librarians to thoroughly examine their libraries' services toward making improvements<o:p></o:p></span></li><li class="MsoNormal" style="mso-list:l0 level1 lfo1"><span style="font-size:12.0pt">Enables librarians to answer with authority the question "what difference do we make?"<o:p></o:p></span></li><li class="MsoNormal" style="mso-list:l0 level1 lfo1"><span style="font-size:12.0pt">Explains the most effective ways of conducting library measurement and evaluation, covering qualitative and quantitative tools, data analysis, and specific methodologies for
measuring and assessing specific services<o:p></o:p></span></li><li class="MsoNormal" style="mso-list:l0 level1 lfo1"><span style="font-size:12.0pt">Offers a highly readable and clear treatment of a topic of paramount importance, but that librarians often find difficult<o:p></o:p></span></li></ul>
<p class="MsoNormal"><span style="font-size:12.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt"><a href="http://www.abc-clio.com/ABC-CLIOCorporate/product.aspx?pc=A5391P" target="_blank">More information from the publisher.</a><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt">If you would like to request this or other materials from the State Library of Oregon please use your library's established interlibrary loan process<span style="color:#1F497D">
</span>(e.g. OCLC or ALA request form). Otherwise,<span style="color:#1F497D"> </span>
send your full name, the name of your library, complete title information, shipping address, and a phone number to the document delivery department at
<a href="mailto:library.request@state.or.us">library.request@state.or.us</a> or (fax) 503-588-7119. Items will be checked out to your library, not to you personally, for 4 weeks (print materials) or 2 weeks (videos). Materials will be delivered via mail or
Orbis Cascade Alliance Courier, and you may return them the same way. Normally a single copy is purchased and is loaned on a first-come-first-serve basis. You may be put on a hold list for several weeks.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt;color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt">Most library staff are able to use their library’s interlibrary loan service to borrow professional development material. However, if you do not have access to these services or are not currently affiliated
with a library, please<span style="color:#1F497D"> <a href="mailto:ross.fuqua@state.or.us">
contact me</a> </span>to discuss alternative options for borrowing the material. <o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt">Be sure to check out our <a href="http://osl-lis.blogspot.com/">
Library and Information Science (LIS) blog</a> to discover the most recent additions to our LIS collection and search our
<a href="https://ccrls.ent.sirsi.net/client/en_US/oslpublic/">catalog</a> for our complete holdings. The library science collection is meant to support the whole Oregon library community. Library Support and Development Services welcomes your suggestions for
acquisitions - see the blog for an input form or email us!<o:p></o:p></span></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal" style="margin-bottom:5.0pt"><b><span style="font-family:"Century Gothic",sans-serif;color:black">Ross Fuqua<o:p></o:p></span></b></p>
<p class="MsoNormal" style="line-height:115%"><span style="color:#1F497D">Data & Federal Programs Consultant<o:p></o:p></span></p>
<p class="MsoNormal" style="line-height:115%"><span style="color:#1F497D">503-378-5027 |
<a href="http://www.oregon.gov/osl/ld"><span style="color:#0563C1">www.oregon.gov/osl/ld</span></a>
</span><u><span style="color:#0563C1"><o:p></o:p></span></u></p>
<p class="MsoNormal"><span style="color:#1F497D">Follow us: <a href="http://fb.me/orlibsupport">
<span style="color:#0563C1">Facebook</span></a> | <a href="https://twitter.com/ORLibSupport">
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