<html xmlns:v="urn:schemas-microsoft-com:vml" xmlns:o="urn:schemas-microsoft-com:office:office" xmlns:w="urn:schemas-microsoft-com:office:word" xmlns:m="http://schemas.microsoft.com/office/2004/12/omml" xmlns="http://www.w3.org/TR/REC-html40">
<head>
<meta http-equiv="Content-Type" content="text/html; charset=us-ascii">
<meta name="Generator" content="Microsoft Word 15 (filtered medium)">
<!--[if !mso]><style>v\:* {behavior:url(#default#VML);}
o\:* {behavior:url(#default#VML);}
w\:* {behavior:url(#default#VML);}
.shape {behavior:url(#default#VML);}
</style><![endif]--><style><!--
/* Font Definitions */
@font-face
        {font-family:Wingdings;
        panose-1:5 0 0 0 0 0 0 0 0 0;}
@font-face
        {font-family:"Cambria Math";
        panose-1:2 4 5 3 5 4 6 3 2 4;}
@font-face
        {font-family:Calibri;
        panose-1:2 15 5 2 2 2 4 3 2 4;}
@font-face
        {font-family:"Century Gothic";
        panose-1:2 11 5 2 2 2 2 2 2 4;}
/* Style Definitions */
p.MsoNormal, li.MsoNormal, div.MsoNormal
        {margin:0in;
        margin-bottom:.0001pt;
        font-size:11.0pt;
        font-family:"Calibri",sans-serif;}
a:link, span.MsoHyperlink
        {mso-style-priority:99;
        color:#0563C1;
        text-decoration:underline;}
a:visited, span.MsoHyperlinkFollowed
        {mso-style-priority:99;
        color:#954F72;
        text-decoration:underline;}
p
        {mso-style-priority:99;
        mso-margin-top-alt:auto;
        margin-right:0in;
        mso-margin-bottom-alt:auto;
        margin-left:0in;
        font-size:12.0pt;
        font-family:"Times New Roman",serif;}
p.MsoListParagraph, li.MsoListParagraph, div.MsoListParagraph
        {mso-style-priority:34;
        margin-top:0in;
        margin-right:0in;
        margin-bottom:0in;
        margin-left:.5in;
        margin-bottom:.0001pt;
        mso-add-space:auto;
        font-size:10.0pt;
        font-family:"Times New Roman",serif;}
p.MsoListParagraphCxSpFirst, li.MsoListParagraphCxSpFirst, div.MsoListParagraphCxSpFirst
        {mso-style-priority:34;
        mso-style-type:export-only;
        margin-top:0in;
        margin-right:0in;
        margin-bottom:0in;
        margin-left:.5in;
        margin-bottom:.0001pt;
        mso-add-space:auto;
        font-size:10.0pt;
        font-family:"Times New Roman",serif;}
p.MsoListParagraphCxSpMiddle, li.MsoListParagraphCxSpMiddle, div.MsoListParagraphCxSpMiddle
        {mso-style-priority:34;
        mso-style-type:export-only;
        margin-top:0in;
        margin-right:0in;
        margin-bottom:0in;
        margin-left:.5in;
        margin-bottom:.0001pt;
        mso-add-space:auto;
        font-size:10.0pt;
        font-family:"Times New Roman",serif;}
p.MsoListParagraphCxSpLast, li.MsoListParagraphCxSpLast, div.MsoListParagraphCxSpLast
        {mso-style-priority:34;
        mso-style-type:export-only;
        margin-top:0in;
        margin-right:0in;
        margin-bottom:0in;
        margin-left:.5in;
        margin-bottom:.0001pt;
        mso-add-space:auto;
        font-size:10.0pt;
        font-family:"Times New Roman",serif;}
span.EmailStyle17
        {mso-style-type:personal-compose;
        font-family:"Calibri",sans-serif;
        color:#1F4E79;}
span.element-invisible
        {mso-style-name:element-invisible;}
.MsoChpDefault
        {mso-style-type:export-only;
        font-family:"Calibri",sans-serif;}
@page WordSection1
        {size:8.5in 11.0in;
        margin:1.0in 1.0in 1.0in 1.0in;}
div.WordSection1
        {page:WordSection1;}
/* List Definitions */
@list l0
        {mso-list-id:158541879;
        mso-list-type:hybrid;
        mso-list-template-ids:-117427960 67698689 67698691 67698693 67698689 67698691 67698693 67698689 67698691 67698693;}
@list l0:level1
        {mso-level-number-format:bullet;
        mso-level-text:\F0B7;
        mso-level-tab-stop:none;
        mso-level-number-position:left;
        margin-left:39.35pt;
        text-indent:-.25in;
        font-family:Symbol;}
@list l0:level2
        {mso-level-number-format:bullet;
        mso-level-text:o;
        mso-level-tab-stop:none;
        mso-level-number-position:left;
        margin-left:75.35pt;
        text-indent:-.25in;
        font-family:"Courier New";}
@list l0:level3
        {mso-level-number-format:bullet;
        mso-level-text:\F0A7;
        mso-level-tab-stop:none;
        mso-level-number-position:left;
        margin-left:111.35pt;
        text-indent:-.25in;
        font-family:Wingdings;}
@list l0:level4
        {mso-level-number-format:bullet;
        mso-level-text:\F0B7;
        mso-level-tab-stop:none;
        mso-level-number-position:left;
        margin-left:147.35pt;
        text-indent:-.25in;
        font-family:Symbol;}
@list l0:level5
        {mso-level-number-format:bullet;
        mso-level-text:o;
        mso-level-tab-stop:none;
        mso-level-number-position:left;
        margin-left:183.35pt;
        text-indent:-.25in;
        font-family:"Courier New";}
@list l0:level6
        {mso-level-number-format:bullet;
        mso-level-text:\F0A7;
        mso-level-tab-stop:none;
        mso-level-number-position:left;
        margin-left:219.35pt;
        text-indent:-.25in;
        font-family:Wingdings;}
@list l0:level7
        {mso-level-number-format:bullet;
        mso-level-text:\F0B7;
        mso-level-tab-stop:none;
        mso-level-number-position:left;
        margin-left:255.35pt;
        text-indent:-.25in;
        font-family:Symbol;}
@list l0:level8
        {mso-level-number-format:bullet;
        mso-level-text:o;
        mso-level-tab-stop:none;
        mso-level-number-position:left;
        margin-left:291.35pt;
        text-indent:-.25in;
        font-family:"Courier New";}
@list l0:level9
        {mso-level-number-format:bullet;
        mso-level-text:\F0A7;
        mso-level-tab-stop:none;
        mso-level-number-position:left;
        margin-left:327.35pt;
        text-indent:-.25in;
        font-family:Wingdings;}
@list l1
        {mso-list-id:208490768;
        mso-list-template-ids:812681292;}
@list l1:level1
        {mso-level-number-format:bullet;
        mso-level-text:\F0B7;
        mso-level-tab-stop:.5in;
        mso-level-number-position:left;
        text-indent:-.25in;
        mso-ansi-font-size:10.0pt;
        font-family:Symbol;}
@list l1:level2
        {mso-level-number-format:bullet;
        mso-level-text:o;
        mso-level-tab-stop:1.0in;
        mso-level-number-position:left;
        text-indent:-.25in;
        mso-ansi-font-size:10.0pt;
        font-family:"Courier New";
        mso-bidi-font-family:"Times New Roman";}
@list l1:level3
        {mso-level-number-format:bullet;
        mso-level-text:\F0A7;
        mso-level-tab-stop:1.5in;
        mso-level-number-position:left;
        text-indent:-.25in;
        mso-ansi-font-size:10.0pt;
        font-family:Wingdings;}
@list l1:level4
        {mso-level-number-format:bullet;
        mso-level-text:\F0A7;
        mso-level-tab-stop:2.0in;
        mso-level-number-position:left;
        text-indent:-.25in;
        mso-ansi-font-size:10.0pt;
        font-family:Wingdings;}
@list l1:level5
        {mso-level-number-format:bullet;
        mso-level-text:\F0A7;
        mso-level-tab-stop:2.5in;
        mso-level-number-position:left;
        text-indent:-.25in;
        mso-ansi-font-size:10.0pt;
        font-family:Wingdings;}
@list l1:level6
        {mso-level-number-format:bullet;
        mso-level-text:\F0A7;
        mso-level-tab-stop:3.0in;
        mso-level-number-position:left;
        text-indent:-.25in;
        mso-ansi-font-size:10.0pt;
        font-family:Wingdings;}
@list l1:level7
        {mso-level-number-format:bullet;
        mso-level-text:\F0A7;
        mso-level-tab-stop:3.5in;
        mso-level-number-position:left;
        text-indent:-.25in;
        mso-ansi-font-size:10.0pt;
        font-family:Wingdings;}
@list l1:level8
        {mso-level-number-format:bullet;
        mso-level-text:\F0A7;
        mso-level-tab-stop:4.0in;
        mso-level-number-position:left;
        text-indent:-.25in;
        mso-ansi-font-size:10.0pt;
        font-family:Wingdings;}
@list l1:level9
        {mso-level-number-format:bullet;
        mso-level-text:\F0A7;
        mso-level-tab-stop:4.5in;
        mso-level-number-position:left;
        text-indent:-.25in;
        mso-ansi-font-size:10.0pt;
        font-family:Wingdings;}
@list l2
        {mso-list-id:1095905331;
        mso-list-type:hybrid;
        mso-list-template-ids:-58399780 67698689 67698691 67698693 67698689 67698691 67698693 67698689 67698691 67698693;}
@list l2:level1
        {mso-level-number-format:bullet;
        mso-level-text:\F0B7;
        mso-level-tab-stop:none;
        mso-level-number-position:left;
        text-indent:-.25in;
        font-family:Symbol;}
@list l2:level2
        {mso-level-number-format:bullet;
        mso-level-text:o;
        mso-level-tab-stop:none;
        mso-level-number-position:left;
        text-indent:-.25in;
        font-family:"Courier New";}
@list l2:level3
        {mso-level-number-format:bullet;
        mso-level-text:\F0A7;
        mso-level-tab-stop:none;
        mso-level-number-position:left;
        text-indent:-.25in;
        font-family:Wingdings;}
@list l2:level4
        {mso-level-number-format:bullet;
        mso-level-text:\F0B7;
        mso-level-tab-stop:none;
        mso-level-number-position:left;
        text-indent:-.25in;
        font-family:Symbol;}
@list l2:level5
        {mso-level-number-format:bullet;
        mso-level-text:o;
        mso-level-tab-stop:none;
        mso-level-number-position:left;
        text-indent:-.25in;
        font-family:"Courier New";}
@list l2:level6
        {mso-level-number-format:bullet;
        mso-level-text:\F0A7;
        mso-level-tab-stop:none;
        mso-level-number-position:left;
        text-indent:-.25in;
        font-family:Wingdings;}
@list l2:level7
        {mso-level-number-format:bullet;
        mso-level-text:\F0B7;
        mso-level-tab-stop:none;
        mso-level-number-position:left;
        text-indent:-.25in;
        font-family:Symbol;}
@list l2:level8
        {mso-level-number-format:bullet;
        mso-level-text:o;
        mso-level-tab-stop:none;
        mso-level-number-position:left;
        text-indent:-.25in;
        font-family:"Courier New";}
@list l2:level9
        {mso-level-number-format:bullet;
        mso-level-text:\F0A7;
        mso-level-tab-stop:none;
        mso-level-number-position:left;
        text-indent:-.25in;
        font-family:Wingdings;}
@list l3
        {mso-list-id:1380862044;
        mso-list-type:hybrid;
        mso-list-template-ids:1800725732 67698689 67698691 67698693 67698689 67698691 67698693 67698689 67698691 67698693;}
@list l3:level1
        {mso-level-number-format:bullet;
        mso-level-text:\F0B7;
        mso-level-tab-stop:none;
        mso-level-number-position:left;
        text-indent:-.25in;
        font-family:Symbol;}
@list l3:level2
        {mso-level-number-format:bullet;
        mso-level-text:o;
        mso-level-tab-stop:none;
        mso-level-number-position:left;
        text-indent:-.25in;
        font-family:"Courier New";}
@list l3:level3
        {mso-level-number-format:bullet;
        mso-level-text:\F0A7;
        mso-level-tab-stop:none;
        mso-level-number-position:left;
        text-indent:-.25in;
        font-family:Wingdings;}
@list l3:level4
        {mso-level-number-format:bullet;
        mso-level-text:\F0B7;
        mso-level-tab-stop:none;
        mso-level-number-position:left;
        text-indent:-.25in;
        font-family:Symbol;}
@list l3:level5
        {mso-level-number-format:bullet;
        mso-level-text:o;
        mso-level-tab-stop:none;
        mso-level-number-position:left;
        text-indent:-.25in;
        font-family:"Courier New";}
@list l3:level6
        {mso-level-number-format:bullet;
        mso-level-text:\F0A7;
        mso-level-tab-stop:none;
        mso-level-number-position:left;
        text-indent:-.25in;
        font-family:Wingdings;}
@list l3:level7
        {mso-level-number-format:bullet;
        mso-level-text:\F0B7;
        mso-level-tab-stop:none;
        mso-level-number-position:left;
        text-indent:-.25in;
        font-family:Symbol;}
@list l3:level8
        {mso-level-number-format:bullet;
        mso-level-text:o;
        mso-level-tab-stop:none;
        mso-level-number-position:left;
        text-indent:-.25in;
        font-family:"Courier New";}
@list l3:level9
        {mso-level-number-format:bullet;
        mso-level-text:\F0A7;
        mso-level-tab-stop:none;
        mso-level-number-position:left;
        text-indent:-.25in;
        font-family:Wingdings;}
@list l4
        {mso-list-id:2126342038;
        mso-list-type:hybrid;
        mso-list-template-ids:1659418240 67698689 67698691 67698693 67698689 67698691 67698693 67698689 67698691 67698693;}
@list l4:level1
        {mso-level-number-format:bullet;
        mso-level-text:\F0B7;
        mso-level-tab-stop:none;
        mso-level-number-position:left;
        text-indent:-.25in;
        font-family:Symbol;}
@list l4:level2
        {mso-level-number-format:bullet;
        mso-level-text:o;
        mso-level-tab-stop:none;
        mso-level-number-position:left;
        text-indent:-.25in;
        font-family:"Courier New";}
@list l4:level3
        {mso-level-number-format:bullet;
        mso-level-text:\F0A7;
        mso-level-tab-stop:none;
        mso-level-number-position:left;
        text-indent:-.25in;
        font-family:Wingdings;}
@list l4:level4
        {mso-level-number-format:bullet;
        mso-level-text:\F0B7;
        mso-level-tab-stop:none;
        mso-level-number-position:left;
        text-indent:-.25in;
        font-family:Symbol;}
@list l4:level5
        {mso-level-number-format:bullet;
        mso-level-text:o;
        mso-level-tab-stop:none;
        mso-level-number-position:left;
        text-indent:-.25in;
        font-family:"Courier New";}
@list l4:level6
        {mso-level-number-format:bullet;
        mso-level-text:\F0A7;
        mso-level-tab-stop:none;
        mso-level-number-position:left;
        text-indent:-.25in;
        font-family:Wingdings;}
@list l4:level7
        {mso-level-number-format:bullet;
        mso-level-text:\F0B7;
        mso-level-tab-stop:none;
        mso-level-number-position:left;
        text-indent:-.25in;
        font-family:Symbol;}
@list l4:level8
        {mso-level-number-format:bullet;
        mso-level-text:o;
        mso-level-tab-stop:none;
        mso-level-number-position:left;
        text-indent:-.25in;
        font-family:"Courier New";}
@list l4:level9
        {mso-level-number-format:bullet;
        mso-level-text:\F0A7;
        mso-level-tab-stop:none;
        mso-level-number-position:left;
        text-indent:-.25in;
        font-family:Wingdings;}
ol
        {margin-bottom:0in;}
ul
        {margin-bottom:0in;}
--></style><!--[if gte mso 9]><xml>
<o:shapedefaults v:ext="edit" spidmax="1026" />
</xml><![endif]--><!--[if gte mso 9]><xml>
<o:shapelayout v:ext="edit">
<o:idmap v:ext="edit" data="1" />
</o:shapelayout></xml><![endif]-->
</head>
<body lang="EN-US" link="#0563C1" vlink="#954F72">
<div class="WordSection1">
<p class="MsoNormal">Greetings! <o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Below is a short list of four upcoming online courses being offered by Infopeople. If you have any question, please contact:
<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><span style="color:black">Gini Ambrosino, Infopeople Project Assistant<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:black">705 E. Bidwell, Suite 2 – 312<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:black">Folsom, CA 95630<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:black">(916) 690-6595</span><o:p></o:p></p>
<p class="MsoNormal"><span style="color:black"><a href="mailto:assist@infopeople.org">assist@infopeople.org</a></span><o:p></o:p></p>
<p class="MsoNormal"><span style="color:black"><a href="http://infopeople.org/">http://infopeople.org/</a></span><o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><b><span style="font-size:14.0pt"><a href="https://infopeople.org/civicrm/event/info?reset=1&id=737">Core Reference Fundamentals</a><o:p></o:p></span></b></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal" style="margin-left:.5in"><span style="font-size:12.0pt">An Infopeople 6-week online course, January 30 – March 12, 2018<o:p></o:p></span></p>
<p class="MsoNormal" style="margin-left:.5in"><span style="font-size:12.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal" style="margin-left:.5in"><span style="font-size:12.0pt">Are you stepping into the role of providing reference assistance for the first time in your library career? Is it time to brush up on your basic skills because you are returning to
 work in a capacity that includes reference work with library users?<o:p></o:p></span></p>
<p class="MsoNormal" style="margin-left:.5in"><span style="font-size:12.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal" style="margin-left:.5in"><span style="font-size:12.0pt">Whether you have been recently promoted to support direct information and reference services, or are returning to reference work some years after you completed your library degree,
 you’ll need a clear understanding of how to determine the real information need behind users’ questions and where to look for authoritative answers. This course will acquaint you with:<o:p></o:p></span></p>
<p class="MsoNormal" style="margin-left:.5in"><span style="font-size:12.0pt"><o:p> </o:p></span></p>
<p class="MsoListParagraphCxSpFirst" style="margin-left:75.35pt;mso-add-space:auto;text-indent:-.25in;mso-list:l0 level1 lfo1">
<![if !supportLists]><span style="font-size:12.0pt;font-family:Symbol"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">        
</span></span></span><![endif]><span style="font-size:12.0pt;font-family:"Calibri",sans-serif">The why, when and how to do an effective reference interview<b><o:p></o:p></b></span></p>
<p class="MsoListParagraphCxSpMiddle" style="margin-left:75.35pt;mso-add-space:auto;text-indent:-.25in;mso-list:l0 level1 lfo1">
<![if !supportLists]><span style="font-size:12.0pt;font-family:Symbol"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">        
</span></span></span><![endif]><span style="font-size:12.0pt;font-family:"Calibri",sans-serif">Which resources are best suited to which types of reference questions<b><o:p></o:p></b></span></p>
<p class="MsoListParagraphCxSpLast" style="margin-left:75.35pt;mso-add-space:auto;text-indent:-.25in;mso-list:l0 level1 lfo1">
<![if !supportLists]><span style="font-size:12.0pt;font-family:Symbol"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">        
</span></span></span><![endif]><span style="font-size:12.0pt;font-family:"Calibri",sans-serif">How to use both print and web-based resources appropriate to the user’s need<b><o:p></o:p></b></span></p>
<p class="MsoNormal" style="margin-left:39.35pt"><span style="font-size:12.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal" style="margin-left:39.35pt"><span style="font-size:12.0pt">You’ll become familiar with alternative methods for delivering information when its needed, such as email, chat and instant messaging, to help your users no matter where they are
 or when the library is open<b><o:p></o:p></b></span></p>
<p class="MsoNormal" style="margin-left:.5in"><span style="font-size:12.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal" style="margin-left:.5in"><b><span style="font-size:12.0pt">Library Support Staff Certification (LSSC)</span></b><span style="font-size:12.0pt">: This course is approved as covering the Reference and Information Services competencies for
 the <a href="http://ala-apa.org/lssc/">LSSC program</a>.<o:p></o:p></span></p>
<p class="MsoNormal" style="margin-left:.5in"><span style="font-size:12.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal" style="margin-left:.5in"><span style="font-size:12.0pt">Instructor:<span style="color:#333333">
</span><a href="https://infopeople.org/people/francisca-goldsmith">Francisca Goldsmith</a><span style="color:#333333"><o:p></o:p></span></span></p>
<p class="MsoNormal" style="margin-left:.5in"><span style="font-size:12.0pt;color:#333333"><o:p> </o:p></span></p>
<p class="MsoNormal" style="mso-margin-top-alt:0in;margin-right:0in;margin-bottom:12.0pt;margin-left:.5in">
<span style="font-size:12.0pt">Fee: $150 for those in the California library community and $200 for all others. <o:p></o:p></span></p>
<p class="MsoNormal" style="margin-left:.5in"><span style="font-size:12.0pt">For a complete course description and to register go to
<a href="https://infopeople.org/civicrm/event/info?reset=1&id=737">https://infopeople.org/civicrm/event/info?reset=1&id=737</a>.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F4E79"><o:p> </o:p></span></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><b><span style="font-size:14.0pt"><a href="https://infopeople.org/civicrm/event/info?id=739&reset=1">Understanding and Applying Adult Learning Theory to Improve Library Services</a><o:p></o:p></span></b></p>
<p class="MsoNormal"><span style="font-size:12.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal" style="margin-left:.5in"><span style="font-size:12.0pt">An Infopeople 4-week online course, February 6 – March 5, 2018<o:p></o:p></span></p>
<p class="MsoNormal" style="margin-left:.5in"><span style="font-size:12.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal" style="margin-left:.5in"><span style="font-size:12.0pt">Whether it’s helping people find information, showing them how to use a new technology tool, or connecting them to resources, providing instruction is an essential aspect of modern
 library services to adults. Even though most librarians and library staff don’t consider themselves teachers, their day to day responsibilities often put them in the role of trainer, teacher, coach and/or facilitator.
<o:p></o:p></span></p>
<p class="MsoNormal" style="margin-left:.5in"><span style="font-size:12.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal" style="margin-left:.5in"><span style="font-size:12.0pt">This course will:<o:p></o:p></span></p>
<p class="MsoListParagraphCxSpFirst" style="margin-left:1.0in;mso-add-space:auto;text-indent:-.25in;mso-list:l3 level1 lfo2">
<![if !supportLists]><span style="font-size:12.0pt;font-family:Symbol"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">        
</span></span></span><![endif]><span style="font-size:12.0pt;font-family:"Calibri",sans-serif">Introduce practical ideas for applying adult learning principles in order to improve one-on-one assistance, instruction and library programming.
<o:p></o:p></span></p>
<p class="MsoListParagraphCxSpMiddle" style="margin-left:1.0in;mso-add-space:auto;text-indent:-.25in;mso-list:l3 level1 lfo2">
<![if !supportLists]><span style="font-size:12.0pt;font-family:Symbol"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">        
</span></span></span><![endif]><span style="font-size:12.0pt;font-family:"Calibri",sans-serif">Demonstrate how people learn in order to increase the chance that the information will “stick.”<o:p></o:p></span></p>
<p class="MsoListParagraphCxSpLast" style="margin-left:1.0in;mso-add-space:auto;text-indent:-.25in;mso-list:l3 level1 lfo2">
<![if !supportLists]><span style="font-size:12.0pt;font-family:Symbol"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">        
</span></span></span><![endif]><span style="font-size:12.0pt;font-family:"Calibri",sans-serif">Explain how to apply adult learning theories to workplace scenarios, analyze patron interactions to determine when the principles will be beneficial to use, and develop
 goals for helping adults learn in the library.<o:p></o:p></span></p>
<p class="MsoNormal" style="margin-left:.5in"><span style="font-size:12.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal" style="margin-left:.5in"><span style="font-size:12.0pt">Instructor:
<a href="https://infopeople.org/people/lauren-hays">Lauren Hays</a><span style="color:#333333"><o:p></o:p></span></span></p>
<p class="MsoNormal" style="margin-left:.5in"><span style="font-size:12.0pt;color:#333333"><o:p> </o:p></span></p>
<p class="MsoNormal" style="mso-margin-top-alt:0in;margin-right:0in;margin-bottom:12.0pt;margin-left:.5in">
<span style="font-size:12.0pt">Fee: $150 for those in the California, $200 for all others. <o:p></o:p></span></p>
<p class="MsoNormal" style="mso-margin-top-alt:0in;margin-right:0in;margin-bottom:6.0pt;margin-left:.5in">
<span style="font-size:12.0pt">For a complete course description and to register go to
<a href="https://infopeople.org/civicrm/event/info?id=739&reset=1">https://infopeople.org/civicrm/event/info?id=739&reset=1</a>.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F4E79"><o:p> </o:p></span></p>
<p class="MsoNormal"><b><span style="font-size:14.0pt"><a href="https://infopeople.org/civicrm/event/info?id=738&reset=1">Teen Services Fundamentals</a>
<o:p></o:p></span></b></p>
<p class="MsoNormal"><span style="font-size:12.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal" style="margin-left:.5in"><span style="font-size:12.0pt">An Infopeople 4-week online course, February 6 – March 5, 2018<o:p></o:p></span></p>
<p class="MsoNormal" style="margin-left:.5in"><span style="font-size:12.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal" style="mso-margin-top-alt:0in;margin-right:0in;margin-bottom:6.0pt;margin-left:.5in">
<em><span style="font-size:12.0pt;font-family:"Calibri",sans-serif;font-style:normal">Does your work in the library include service to teens? Do you want to increase your confidence and competence in providing fundamental teen services?
</span></em><b><i><span style="font-size:12.0pt"><o:p></o:p></span></i></b></p>
<p style="margin-left:.5in"><em><span style="font-family:"Calibri",sans-serif;font-style:normal">Librarian and author Sarah Flowers will share resources, experiences, and ideas for working with this energetic and enthusiastic age group (commonly defined as
 ages 12 to 18). As a result of the course, you'll be able to: </span></em><i><span style="font-family:"Calibri",sans-serif"><o:p></o:p></span></i></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;margin-left:1.0in;text-indent:-.25in;mso-list:l1 level1 lfo3">
<![if !supportLists]><span style="font-size:10.0pt;font-family:Symbol"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">        
</span></span></span><![endif]><em><span style="font-size:12.0pt;font-family:"Calibri",sans-serif;font-style:normal">Create a welcoming environment for teens in your library</span></em><i><span style="font-size:12.0pt"><o:p></o:p></span></i></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;margin-left:1.0in;text-indent:-.25in;mso-list:l1 level1 lfo3">
<![if !supportLists]><span style="font-size:10.0pt;font-family:Symbol"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">        
</span></span></span><![endif]><em><span style="font-size:12.0pt;font-family:"Calibri",sans-serif;font-style:normal">Find out what teens read, listen to, and watch, and guide them to "something good to read"</span></em><i><span style="font-size:12.0pt"><o:p></o:p></span></i></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;margin-left:1.0in;text-indent:-.25in;mso-list:l1 level1 lfo3">
<![if !supportLists]><span style="font-size:10.0pt;font-family:Symbol"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">        
</span></span></span><![endif]><em><span style="font-size:12.0pt;font-family:"Calibri",sans-serif;font-style:normal">Help teens meet their homework or other information needs</span></em><i><span style="font-size:12.0pt"><o:p></o:p></span></i></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;margin-left:1.0in;text-indent:-.25in;mso-list:l1 level1 lfo3">
<![if !supportLists]><span style="font-size:10.0pt;font-family:Symbol"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">        
</span></span></span><![endif]><em><span style="font-size:12.0pt;font-family:"Calibri",sans-serif;font-style:normal">Navigate issues connected with access, privacy, challenges to materials, and Internet use</span></em><i><span style="font-size:12.0pt"><o:p></o:p></span></i></p>
<p class="MsoNormal" style="margin-left:.5in"><b><span style="font-size:12.0pt">Library Support Staff Certification (LSSC)</span></b><span style="font-size:12.0pt">: This course, in combination with Infopeople's Children's Services Fundamentals course (offered
 annually), is approved as covering the Youth Services competencies for the <a href="http://ala-apa.org/lssc/">
<span class="element-invisible"><span style="color:blue;text-decoration:none">LSSC program</span></span></a>. Both courses must be taken to meet the competency set.<o:p></o:p></span></p>
<p class="MsoNormal" style="margin-left:.5in"><span style="font-size:12.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal" style="margin-left:.5in"><span style="font-size:12.0pt">Instructor<span style="color:#333333">:
</span><a href="https://infopeople.org/people/sarah-flowers">Sarah Flowers</a><span style="color:#333333"><o:p></o:p></span></span></p>
<p class="MsoNormal" style="margin-left:.5in"><span style="font-size:12.0pt;color:#333333"><o:p> </o:p></span></p>
<p class="MsoNormal" style="mso-margin-top-alt:0in;margin-right:0in;margin-bottom:12.0pt;margin-left:.5in">
<span style="font-size:12.0pt">Fee: $150 for those in the California library community, $200 for all others. <o:p></o:p></span></p>
<p class="MsoNormal" style="mso-margin-top-alt:0in;margin-right:0in;margin-bottom:6.0pt;margin-left:.5in">
<span style="font-size:12.0pt">For a complete course description and to register go to
<a href="https://infopeople.org/civicrm/event/info?id=738&reset=1">https://infopeople.org/civicrm/event/info?id=738&reset=1</a>.
<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F4E79"><o:p> </o:p></span></p>
<p class="MsoNormal"><b><span style="font-size:14.0pt;color:black"><a href="https://infopeople.org/civicrm/event/info?id=736&reset=1">Emotional Intelligence in the Library Workplace</a><o:p></o:p></span></b></p>
<p class="MsoNormal" style="margin-left:.5in"><span style="font-size:12.0pt;color:black"><o:p> </o:p></span></p>
<p class="MsoNormal" style="margin-left:.5in"><span style="font-size:12.0pt;color:black">An Infopeople online course, February 13, 2018 – March 12, 2018
<o:p></o:p></span></p>
<p class="MsoNormal" style="mso-margin-top-alt:0in;margin-right:0in;margin-bottom:6.0pt;margin-left:.5in">
<i><span style="font-size:12.0pt"><o:p> </o:p></span></i></p>
<p class="MsoNormal" style="margin-left:.5in"><span style="font-size:12.0pt">Would you like to better serve your customers, work in a more productive and harmonious setting and experience greater satisfaction in your work? Emotional intelligence, aka “the other
 kind of intelligence,” is considered by many to be more important to workplace success and satisfaction than technical ability or IQ. When we interact with co-workers or customers, emotions are part of every human interaction. The good news is that emotional
 intelligence can be developed in very practical ways with focus and practice.<o:p></o:p></span></p>
<p class="MsoNormal" style="margin-left:.5in"><span style="font-size:12.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal" style="mso-margin-top-alt:0in;margin-right:0in;margin-bottom:6.0pt;margin-left:.5in">
<span style="font-size:12.0pt">In this course, you’ll learn:<o:p></o:p></span></p>
<p class="MsoNormal" style="mso-margin-top-alt:0in;margin-right:0in;margin-bottom:6.0pt;margin-left:1.0in;text-indent:-.25in;mso-list:l4 level1 lfo4">
<![if !supportLists]><span style="font-size:12.0pt;font-family:Symbol"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">        
</span></span></span><![endif]><span style="font-size:12.0pt">What emotional intelligence is and why it matters<o:p></o:p></span></p>
<p class="MsoNormal" style="mso-margin-top-alt:0in;margin-right:0in;margin-bottom:6.0pt;margin-left:1.0in;text-indent:-.25in;mso-list:l4 level1 lfo4">
<![if !supportLists]><span style="font-size:12.0pt;font-family:Symbol"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">        
</span></span></span><![endif]><span style="font-size:12.0pt">How the human brain and biological responses impact emotional intelligence<o:p></o:p></span></p>
<p class="MsoNormal" style="mso-margin-top-alt:0in;margin-right:0in;margin-bottom:6.0pt;margin-left:1.0in;text-indent:-.25in;mso-list:l4 level1 lfo4">
<![if !supportLists]><span style="font-size:12.0pt;font-family:Symbol"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">        
</span></span></span><![endif]><span style="font-size:12.0pt">Techniques for developing emotional intelligence, including calming and cooling strategies<o:p></o:p></span></p>
<p class="MsoNormal" style="margin-left:1.0in;text-indent:-.25in;mso-list:l4 level1 lfo4">
<![if !supportLists]><span style="font-size:12.0pt;font-family:Symbol"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">        
</span></span></span><![endif]><span style="font-size:12.0pt">Using emotional intelligence to take constructive action<o:p></o:p></span></p>
<p class="MsoNormal" style="mso-margin-top-alt:0in;margin-right:0in;margin-bottom:6.0pt;margin-left:.5in">
<span style="font-size:12.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal" style="margin-left:.5in"><span style="font-size:12.0pt">Instructor:
<a href="https://infopeople.org/people/catherine-mchugh">Catherine McHugh</a><o:p></o:p></span></p>
<p class="MsoNormal" style="margin-left:.5in"><span style="font-size:12.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal" style="margin-left:.5in"><span style="font-size:12.0pt">Fee:
<span style="color:black">$150 for those in the California library community, $200 for all others. </span><o:p></o:p></span></p>
<p class="MsoNormal" style="margin-left:.5in"><span style="font-size:12.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal" style="margin-left:.5in"><span style="font-size:12.0pt;color:black">For a complete course description and to register go to
<a href="https://infopeople.org/civicrm/event/info?id=736&reset=1">https://infopeople.org/civicrm/event/info?id=736&reset=1</a>
</span><span style="font-size:12.0pt"><o:p></o:p></span></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><span style="color:#1F4E79"><o:p> </o:p></span></p>
<p class="MsoNormal"><b><span style="font-size:14.0pt"><a href="https://infopeople.org/civicrm/event/info?id=742&reset=1">Teaching Patrons to Use Technology</a><o:p></o:p></span></b></p>
<p class="MsoNormal"><span style="font-size:12.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal" style="margin-left:.5in"><span style="font-size:12.0pt">An Infopeople 4-week online course, February 20, 2018 to March 19, 2018<o:p></o:p></span></p>
<p class="MsoNormal" style="margin-left:.5in"><span style="font-size:12.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal" style="margin-left:.5in"><span style="font-size:12.0pt">Do you provide technology assistance to library patrons? Are you responsible for coordinating technology related programs and services at your library? Do you help patrons in your
 library’s makerspace, technology lab, or media lab? If you regularly help patrons to use technology, this course can help increase your skills and improve your library’s services.
<o:p></o:p></span></p>
<p class="MsoNormal" style="margin-left:.5in"><span style="font-size:12.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal" style="margin-left:.5in"><span style="font-size:12.0pt">In this course you will learn how to…<o:p></o:p></span></p>
<p class="MsoNormal" style="margin-left:.5in"><span style="font-size:12.0pt"><o:p> </o:p></span></p>
<p class="MsoListParagraphCxSpFirst" style="margin-left:1.0in;mso-add-space:auto;text-indent:-.25in;mso-list:l2 level1 lfo5">
<![if !supportLists]><span style="font-size:12.0pt;font-family:Symbol"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">        
</span></span></span><![endif]><span style="font-size:12.0pt;font-family:"Calibri",sans-serif">Explore traditional and non-traditional models that libraries can use to provide technology instruction for patrons of all ages
<o:p></o:p></span></p>
<p class="MsoListParagraphCxSpMiddle" style="margin-left:1.0in;mso-add-space:auto;text-indent:-.25in;mso-list:l2 level1 lfo5">
<![if !supportLists]><span style="font-size:12.0pt;font-family:Symbol"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">        
</span></span></span><![endif]><span style="font-size:12.0pt;font-family:"Calibri",sans-serif">Learn planning, promotional, and evaluation processes to improve existing services and programs and better meet patron needs<o:p></o:p></span></p>
<p class="MsoListParagraphCxSpLast" style="margin-left:1.0in;mso-add-space:auto;text-indent:-.25in;mso-list:l2 level1 lfo5">
<![if !supportLists]><span style="font-size:12.0pt;font-family:Symbol"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">        
</span></span></span><![endif]><span style="font-size:12.0pt;font-family:"Calibri",sans-serif">Look at ways to support staff learning to increase technology skills and improve services<o:p></o:p></span></p>
<p class="MsoNormal" style="margin-left:.5in"><span style="font-size:12.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal" style="margin-left:.5in"><span style="font-size:12.0pt;color:#333333">Instructor:
</span><span style="font-size:12.0pt"><a href="https://infopeople.org/people/crystal-schimpf-0">Crystal Schimpf</a><span style="color:#333333"><o:p></o:p></span></span></p>
<p class="MsoNormal" style="margin-left:.5in"><span style="font-size:12.0pt;color:#333333"><o:p> </o:p></span></p>
<p class="MsoNormal" style="mso-margin-top-alt:0in;margin-right:0in;margin-bottom:12.0pt;margin-left:.5in">
<span style="font-size:12.0pt;color:#333333">Fee: $150 for those in the California library community, $200 for all others. </span><span style="font-size:12.0pt"><o:p></o:p></span></p>
<p class="MsoNormal" style="mso-margin-top-alt:0in;margin-right:0in;margin-bottom:6.0pt;margin-left:.5in">
<span style="font-size:12.0pt">For a complete course description and to register go to
<a href="https://infopeople.org/civicrm/event/info?id=742&reset=1">https://infopeople.org/civicrm/event/info?id=742&reset=1</a>
<o:p></o:p></span></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><span style="color:#1F4E79"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="color:#1F4E79">Cheers,<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F4E79"><o:p> </o:p></span></p>
<p class="MsoNormal" style="margin-bottom:3.0pt"><b><span style="font-size:10.0pt;font-family:"Century Gothic",sans-serif;color:black">Darci Hanning, MLIS<o:p></o:p></span></b></p>
<p class="MsoNormal" style="margin-bottom:3.0pt;line-height:115%"><span style="font-size:9.0pt;line-height:115%;color:#1F4E79">Technology Development Consultant</span><span style="font-size:9.0pt;line-height:115%;color:#1F4E79"><o:p></o:p></span></p>
<p class="MsoNormal" style="margin-bottom:3.0pt;line-height:115%"><span style="font-size:9.0pt;line-height:115%;color:#2E74B5"><a href="mailto:darci.hanning@state.or.us"><span style="color:#2E74B5">darci.hanning@state.or.us</span></a></span><span style="font-size:9.0pt;line-height:115%;color:#1F4E79">
<b>|</b> 503-378-2527 <b>|</b></span><span style="font-size:9.0pt;line-height:115%;color:#2E74B5">
<a href="http://www.oregon.gov/osl/ld"><span style="color:#2E74B5">www.oregon.gov/osl/ld</span></a></span><span style="font-size:9.0pt;line-height:115%;color:#1F4E79">
</span><u><span style="font-size:9.0pt;line-height:115%;color:#0563C1"><o:p></o:p></span></u></p>
<p class="MsoNormal" style="margin-bottom:3.0pt"><span style="font-size:9.0pt;color:#1F4E79">Follow us:
</span><span style="font-size:9.0pt;color:#2E74B5"><a href="http://fb.me/orlibsupport"><span style="color:#2E74B5">Facebook</span></a></span><span style="font-size:9.0pt;color:#1F4E79">
<b>|</b> </span><span style="font-size:9.0pt;color:#2E74B5"><a href="https://twitter.com/ORLibSupport"><span style="color:#2E74B5">Twitter</span></a></span><b><span style="font-size:9.0pt;color:#1F4E79"> |</span></b><span style="font-size:9.0pt;color:#1F4E79">
</span><span style="font-size:9.0pt;color:#2E74B5"><a href="http://www.statelibraryor.tumblr.com/"><span style="color:#2E74B5">Tumblr</span></a></span><b><span style="font-size:9.0pt;color:#1F4E79"> |
</span></b><span style="font-size:9.0pt;color:#2E74B5"><a href="https://pinterest.com/statelibraryor/"><span style="color:#2E74B5">Pinterest</span></a></span><u><span style="font-size:9.0pt;color:blue">
<o:p></o:p></span></u></p>
<p class="MsoNormal" style="margin-bottom:12.0pt"><span style="font-size:9.0pt;color:#1F4E79">Ask me about the
</span><span style="font-size:9.0pt;color:#ED7D31"><a href="http://oregonedge.net/"><span style="color:#ED7D31">Edge Initiative</span></a></span><span style="font-size:9.0pt;color:#1F4E79">!
</span><span style="color:#1F4E79"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F4E79"><img border="0" width="342" height="43" id="Picture_x0020_1" src="cid:image001.png@01D37E5C.2B189A40" alt="cid:image005.png@01D31C27.4B9FEA30"><o:p></o:p></span></p>
<p class="MsoNormal"><o:p> </o:p></p>
</div>
</body>
</html>