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<div class="WordSection1">
<p class="MsoNormal"><span style="color:#1F4E79">Greetings!<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F4E79"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="color:#1F4E79">Here are some upcoming online courses being offered by Infopeople:<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F4E79"><o:p> </o:p></span></p>
<p class="MsoNormal"><b><span style="color:#1F4E79"><a href="https://infopeople.org/civicrm/event/info?id=736&reset=1">Emotional Intelligence in the Library Workplace</a>, an Infopeople online course, February 13, 2018 – March 12, 2018
<o:p></o:p></span></b></p>
<p class="MsoNormal" style="margin-left:.5in"><span style="color:#1F4E79">Would you like to better serve your customers, work in a more productive and harmonious setting and experience greater satisfaction in your work? Emotional intelligence, aka “the other
kind of intelligence,” is considered by many to be more important to workplace success and satisfaction than technical ability or IQ. When we interact with co-workers or customers, emotions are part of every human interaction. The good news is that emotional
intelligence can be developed in very practical ways with focus and practice.<o:p></o:p></span></p>
<p class="MsoNormal" style="margin-left:.5in"><span style="color:#1F4E79"><o:p> </o:p></span></p>
<p class="MsoNormal" style="margin-left:.5in"><span style="color:#1F4E79">In this course, you’ll learn:<o:p></o:p></span></p>
<p class="MsoNormal" style="margin-left:1.0in;text-indent:-.25in;mso-list:l3 level1 lfo2">
<![if !supportLists]><span style="font-family:Symbol;color:#1F4E79"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span style="color:#1F4E79">What emotional intelligence is and why it matters<o:p></o:p></span></p>
<p class="MsoNormal" style="margin-left:1.0in;text-indent:-.25in;mso-list:l3 level1 lfo2">
<![if !supportLists]><span style="font-family:Symbol;color:#1F4E79"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span style="color:#1F4E79">How the human brain and biological responses impact emotional intelligence<o:p></o:p></span></p>
<p class="MsoNormal" style="margin-left:1.0in;text-indent:-.25in;mso-list:l3 level1 lfo2">
<![if !supportLists]><span style="font-family:Symbol;color:#1F4E79"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span style="color:#1F4E79">Techniques for developing emotional intelligence, including calming and cooling strategies<o:p></o:p></span></p>
<p class="MsoNormal" style="margin-left:1.0in;text-indent:-.25in;mso-list:l3 level1 lfo2">
<![if !supportLists]><span style="font-family:Symbol;color:#1F4E79"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span style="color:#1F4E79">Using emotional intelligence to take constructive action<o:p></o:p></span></p>
<p class="MsoNormal" style="margin-left:.5in"><span style="color:#1F4E79"><o:p> </o:p></span></p>
<p class="MsoNormal" style="margin-left:.5in"><span style="color:#1F4E79">Instructor:
<a href="https://infopeople.org/people/catherine-mchugh">Catherine McHugh</a>, fee: $150 for those in the California library community, $200 for all others. <o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F4E79"><o:p> </o:p></span></p>
<p class="MsoNormal" style="margin-left:.5in"><span style="color:#1F4E79">For a complete course description and to register go to
<a href="https://infopeople.org/civicrm/event/info?id=736&reset=1">https://infopeople.org/civicrm/event/info?id=736&reset=1</a>
<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F4E79"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="color:#1F4E79"><a href="https://infopeople.org/civicrm/event/info?id=742&reset=1">Teaching Patrons to Use Technology</a>,
<b>An Infopeople 4-week online course, February 20, 2018 to March 19, 2018</b><o:p></o:p></span></p>
<p class="MsoNormal" style="margin-left:.5in"><span style="color:#1F4E79">Do you provide technology assistance to library patrons? Are you responsible for coordinating technology related programs and services at your library? Do you help patrons in your library’s
makerspace, technology lab, or media lab? If you regularly help patrons to use technology, this course can help increase your skills and improve your library’s services.
<o:p></o:p></span></p>
<p class="MsoNormal" style="margin-left:.5in"><span style="color:#1F4E79"><o:p> </o:p></span></p>
<p class="MsoNormal" style="margin-left:.5in"><span style="color:#1F4E79">In this course you will learn how to…<o:p></o:p></span></p>
<p class="MsoNormal" style="margin-left:1.0in;text-indent:-.25in;mso-list:l0 level1 lfo7">
<![if !supportLists]><span style="font-family:Symbol;color:#1F4E79"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span style="color:#1F4E79">Explore traditional and non-traditional models that libraries can use to provide technology instruction for patrons of all ages
<o:p></o:p></span></p>
<p class="MsoNormal" style="margin-left:1.0in;text-indent:-.25in;mso-list:l0 level1 lfo7">
<![if !supportLists]><span style="font-family:Symbol;color:#1F4E79"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span style="color:#1F4E79">Learn planning, promotional, and evaluation processes to improve existing services and programs and better meet patron needs<o:p></o:p></span></p>
<p class="MsoNormal" style="margin-left:1.0in;text-indent:-.25in;mso-list:l0 level1 lfo7">
<![if !supportLists]><span style="font-family:Symbol;color:#1F4E79"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span style="color:#1F4E79">Look at ways to support staff learning to increase technology skills and improve services<o:p></o:p></span></p>
<p class="MsoNormal" style="margin-left:.5in"><span style="color:#1F4E79"><o:p> </o:p></span></p>
<p class="MsoNormal" style="margin-left:.5in"><span style="color:#1F4E79">Instructor:
<a href="https://infopeople.org/people/crystal-schimpf-0">Crystal Schimpf</a><o:p></o:p></span></p>
<p class="MsoNormal" style="margin-left:.5in"><span style="color:#1F4E79"><o:p> </o:p></span></p>
<p class="MsoNormal" style="margin-left:.5in"><span style="color:#1F4E79">Fee: $150 for those in the California library community, $200 for all others. <o:p></o:p></span></p>
<p class="MsoNormal" style="margin-left:.5in"><span style="color:#1F4E79">For a complete course description and to register go to
<a href="https://infopeople.org/civicrm/event/info?id=742&reset=1">https://infopeople.org/civicrm/event/info?id=742&reset=1</a>
<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F4E79"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="color:#1F4E79"><a href="https://infopeople.org/civicrm/event/info?id=745&reset=1"><b>Library Services for Patrons Experiencing Homelessness</b></a>,<b> an Infopeople 4-week online course, March 6 – April 2, 2018</b><o:p></o:p></span></p>
<p class="MsoNormal" style="margin-left:.5in"><span style="color:#1F4E79">This course will provide you with the tools you need to navigate the world of services to people experiencing homelessness and figure out your library’s place in that world. We will look
at real life examples of the challenges faced by libraries and their patrons, and the approaches individual libraries are taking, including a number of ways libraries are collaborating with local agencies.
<o:p></o:p></span></p>
<p class="MsoNormal" style="margin-left:.5in"><i><span style="color:#1F4E79"><o:p> </o:p></span></i></p>
<p class="MsoNormal" style="margin-left:.5in"><span style="color:#1F4E79">This course will also explore…<o:p></o:p></span></p>
<p class="MsoNormal" style="margin-left:.5in"><span style="color:#1F4E79"><o:p> </o:p></span></p>
<p class="MsoNormal" style="margin-left:1.0in;text-indent:-.25in;mso-list:l2 level1 lfo4">
<![if !supportLists]><span style="font-family:Symbol;color:#1F4E79"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span style="color:#1F4E79">Why libraries should be part of the caring community surrounding those experiencing homelessness<b><o:p></o:p></b></span></p>
<p class="MsoNormal" style="margin-left:1.0in;text-indent:-.25in;mso-list:l1 level1 lfo6">
<![if !supportLists]><span style="font-family:Symbol;color:#1F4E79"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span style="color:#1F4E79">The challenges faced by unaccompanied LGBTQ+ youth experiencing homelessness<o:p></o:p></span></p>
<p class="MsoNormal" style="margin-left:1.0in;text-indent:-.25in;mso-list:l1 level1 lfo6">
<![if !supportLists]><span style="font-family:Symbol;color:#1F4E79"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span style="color:#1F4E79">Actionable goals for your library and how to address barriers to meeting those goals<o:p></o:p></span></p>
<p class="MsoNormal" style="margin-left:.5in"><span style="color:#1F4E79"><o:p> </o:p></span></p>
<p class="MsoNormal" style="margin-left:.5in"><span style="color:#1F4E79">Join instructor Julie Winkelstein as she expertly guides you through short and long-term approaches to addressing homelessness at your library.<o:p></o:p></span></p>
<p class="MsoNormal" style="margin-left:.5in"><span style="color:#1F4E79"><o:p> </o:p></span></p>
<p class="MsoNormal" style="margin-left:.5in"><span style="color:#1F4E79">Instructor:
<a href="https://infopeople.org/people/julie-ann-winkelstein">Julie Winkelstein</a>, fee: $150 for those in the California library community, $200 for all others. <o:p></o:p></span></p>
<p class="MsoNormal" style="margin-left:.5in"><span style="color:#1F4E79"><o:p> </o:p></span></p>
<p class="MsoNormal" style="margin-left:.5in"><span style="color:#1F4E79">For a complete course description and to register go to
<a href="https://infopeople.org/civicrm/event/info?id=745&reset=1">https://infopeople.org/civicrm/event/info?id=745&reset=1</a><o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F4E79"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="color:#1F4E79">For questions or further assistance, please contact:<o:p></o:p></span></p>
<p class="MsoNormal" style="margin-left:.5in"><span style="color:#1F4E79">Gini Ambrosino, Infopeople Project Assistant<o:p></o:p></span></p>
<p class="MsoNormal" style="margin-left:.5in"><span style="color:#1F4E79">705 E. Bidwell, Suite 2 – 312<o:p></o:p></span></p>
<p class="MsoNormal" style="margin-left:.5in"><span style="color:#1F4E79">Folsom, CA 95630<o:p></o:p></span></p>
<p class="MsoNormal" style="margin-left:.5in"><span style="color:#1F4E79">(916) 690-6595<o:p></o:p></span></p>
<p class="MsoNormal" style="margin-left:.5in"><span style="color:#1F4E79"><a href="mailto:assist@infopeople.org">assist@infopeople.org</a><o:p></o:p></span></p>
<p class="MsoNormal" style="margin-left:.5in"><span style="color:#1F4E79"><a href="http://infopeople.org/">http://infopeople.org/</a><o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F4E79"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="color:#1F4E79">Cheers,<o:p></o:p></span></p>
<p class="MsoNormal" style="margin-bottom:3.0pt"><b><span style="font-size:10.0pt;font-family:"Century Gothic",sans-serif;color:black">Darci Hanning, MLIS<o:p></o:p></span></b></p>
<p class="MsoNormal" style="margin-bottom:3.0pt;line-height:115%"><span style="font-size:9.0pt;line-height:115%;color:#1F4E79">Technology Development Consultant</span><span style="font-size:9.0pt;line-height:115%;color:#1F4E79"><o:p></o:p></span></p>
<p class="MsoNormal" style="margin-bottom:3.0pt;line-height:115%"><a href="mailto:darci.hanning@state.or.us"><span style="font-size:9.0pt;line-height:115%;color:#2E74B5">darci.hanning@state.or.us</span></a><span style="font-size:9.0pt;line-height:115%;color:#1F4E79">
<b>|</b> 503-378-2527 <b>|</b></span><span style="font-size:9.0pt;line-height:115%;color:#2E74B5">
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