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<p class="MsoNormal"><span style="color:#1F4E79">Greetings!<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F4E79"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="color:#1F4E79">For questions or further assistance regarding the online courses below, please contact:<o:p></o:p></span></p>
<p class="MsoNormal" style="margin-left:.5in"><span style="color:#1F4E79"><o:p> </o:p></span></p>
<p class="MsoNormal" style="margin-left:.5in"><span style="color:#1F4E79">Gini Ambrosino, Infopeople Project Assistant<o:p></o:p></span></p>
<p class="MsoNormal" style="margin-left:.5in"><span style="color:#1F4E79">705 E. Bidwell, Suite 2 – 312<o:p></o:p></span></p>
<p class="MsoNormal" style="margin-left:.5in"><span style="color:#1F4E79">Folsom, CA 95630<o:p></o:p></span></p>
<p class="MsoNormal" style="margin-left:.5in"><span style="color:#1F4E79">(916) 690-6595<o:p></o:p></span></p>
<p class="MsoNormal" style="margin-left:.5in"><span style="color:#1F4E79"><a href="mailto:assist@infopeople.org">assist@infopeople.org</a><o:p></o:p></span></p>
<p class="MsoNormal" style="margin-left:.5in"><span style="color:#1F4E79"><a href="http://infopeople.org/">http://infopeople.org/</a><o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F4E79"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="color:#1F4E79">A NEW online course from Infopeople:<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F4E79"><o:p> </o:p></span></p>
<p class="MsoNormal"><b><span style="color:#1F4E79"><a href="https://infopeople.org/civicrm/event/info?id=746&reset=1">Developing Experiential Learning Spaces in the Library</a>, an Infopeople online course, March 27 to April 23, 2018<o:p></o:p></span></b></p>
<p class="MsoNormal" style="margin-left:.5in"><span style="color:#1F4E79">Would you like to create a new learning space for your library? As libraries transition from places of content consumption to places of content creation, our physical spaces and programs
should reflect and promote this type of active learning. This course will provide theoretical and practical frameworks for the development and evaluation of new learning spaces that are focused on community need and interest. Additionally, learners will be
able to identify opportunities to implement digital media labs and maker components into existing spaces in their libraries.<o:p></o:p></span></p>
<p class="MsoNormal" style="margin-left:.5in"><span style="color:#1F4E79"><o:p> </o:p></span></p>
<p class="MsoNormal" style="margin-left:.5in"><span style="color:#1F4E79">Instructor:
<a href="https://infopeople.org/people/amy-holcomb">Amy Holcomb</a><o:p></o:p></span></p>
<p class="MsoNormal" style="margin-left:.5in"><span style="color:#1F4E79"><o:p> </o:p></span></p>
<p class="MsoNormal" style="margin-left:.5in"><span style="color:#1F4E79">Fee: $150 for those in the California library community, $200 for all others. <o:p></o:p></span></p>
<p class="MsoNormal" style="margin-left:.5in"><span style="color:#1F4E79">For a complete course description and to register go to
<a href="https://infopeople.org/civicrm/event/info%3Fid%3D746%26reset%3D1">https://infopeople.org/civicrm/event/info%3Fid%3D746%26reset%3D1</a>.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F4E79"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="color:#1F4E79">Additional upcoming courses:<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F4E79"><o:p> </o:p></span></p>
<p class="MsoNormal"><b><span style="color:#1F4E79"><a href="https://infopeople.org/civicrm/event/info?reset=1&id=737">Core Reference Fundamentals</a>, an Infopeople 6-week online course, January 30 – March 12, 2018<o:p></o:p></span></b></p>
<p class="MsoNormal" style="margin-left:.5in"><span style="color:#1F4E79">Are you stepping into the role of providing reference assistance for the first time in your library career? Is it time to brush up on your basic skills because you are returning to work
in a capacity that includes reference work with library users?<o:p></o:p></span></p>
<p class="MsoNormal" style="margin-left:.5in"><span style="color:#1F4E79"><o:p> </o:p></span></p>
<p class="MsoNormal" style="margin-left:.5in"><span style="color:#1F4E79">Whether you have been recently promoted to support direct information and reference services, or are returning to reference work some years after you completed your library degree, you’ll
need a clear understanding of how to determine the real information need behind users’ questions and where to look for authoritative answers. This course will acquaint you with:<o:p></o:p></span></p>
<p class="MsoNormal" style="margin-left:.5in"><span style="color:#1F4E79"><o:p> </o:p></span></p>
<p class="MsoNormal" style="margin-left:75.35pt;text-indent:-.25in;mso-list:l0 level1 lfo11">
<![if !supportLists]><span style="font-family:Symbol;color:#1F4E79"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span style="color:#1F4E79">The why, when and how to do an effective reference interview<b><o:p></o:p></b></span></p>
<p class="MsoNormal" style="margin-left:75.35pt;text-indent:-.25in;mso-list:l0 level1 lfo11">
<![if !supportLists]><span style="font-family:Symbol;color:#1F4E79"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span style="color:#1F4E79">Which resources are best suited to which types of reference questions<b><o:p></o:p></b></span></p>
<p class="MsoNormal" style="margin-left:75.35pt;text-indent:-.25in;mso-list:l0 level1 lfo11">
<![if !supportLists]><span style="font-family:Symbol;color:#1F4E79"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span style="color:#1F4E79">How to use both print and web-based resources appropriate to the user’s need<b><o:p></o:p></b></span></p>
<p class="MsoNormal" style="margin-left:.5in"><span style="color:#1F4E79"><o:p> </o:p></span></p>
<p class="MsoNormal" style="margin-left:.5in"><span style="color:#1F4E79">You’ll become familiar with alternative methods for delivering information when its needed, such as email, chat and instant messaging, to help your users no matter where they are or when
the library is open<b><o:p></o:p></b></span></p>
<p class="MsoNormal" style="margin-left:.5in"><span style="color:#1F4E79"><o:p> </o:p></span></p>
<p class="MsoNormal" style="margin-left:.5in"><b><span style="color:#1F4E79">Library Support Staff Certification (LSSC)</span></b><span style="color:#1F4E79">: This course is approved as covering the Reference and Information Services competencies for the
<a href="http://ala-apa.org/lssc/">LSSC program</a>.<o:p></o:p></span></p>
<p class="MsoNormal" style="margin-left:.5in"><span style="color:#1F4E79"><o:p> </o:p></span></p>
<p class="MsoNormal" style="margin-left:.5in"><span style="color:#1F4E79">Instructor:
<a href="https://infopeople.org/people/francisca-goldsmith">Francisca Goldsmith</a>, Fee: $150 for those in the California library community and $200 for all others. <o:p></o:p></span></p>
<p class="MsoNormal" style="margin-left:.5in"><span style="color:#1F4E79">For a complete course description and to register go to
<a href="https://infopeople.org/civicrm/event/info?reset=1&id=737">https://infopeople.org/civicrm/event/info?reset=1&id=737</a>.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F4E79"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="color:#1F4E79"><o:p> </o:p></span></p>
<p class="MsoNormal"><b><span style="color:#1F4E79"><a href="https://infopeople.org/civicrm/event/info?id=739&reset=1">Understanding and Applying Adult Learning Theory to Improve Library Services</a>, an Infopeople 4-week online course, February 6 – March 5,
2018<o:p></o:p></span></b></p>
<p class="MsoNormal" style="margin-left:.5in"><span style="color:#1F4E79">Whether it’s helping people find information, showing them how to use a new technology tool, or connecting them to resources, providing instruction is an essential aspect of modern library
services to adults. Even though most librarians and library staff don’t consider themselves teachers, their day to day responsibilities often put them in the role of trainer, teacher, coach and/or facilitator.
<o:p></o:p></span></p>
<p class="MsoNormal" style="margin-left:.5in"><span style="color:#1F4E79"><o:p> </o:p></span></p>
<p class="MsoNormal" style="margin-left:.5in"><span style="color:#1F4E79">This course will:<o:p></o:p></span></p>
<p class="MsoNormal" style="margin-left:1.0in;text-indent:-.25in;mso-list:l2 level1 lfo2">
<![if !supportLists]><span style="font-family:Symbol;color:#1F4E79"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span style="color:#1F4E79">Introduce practical ideas for applying adult learning principles in order to improve one-on-one assistance, instruction and library programming.
<o:p></o:p></span></p>
<p class="MsoNormal" style="margin-left:1.0in;text-indent:-.25in;mso-list:l2 level1 lfo2">
<![if !supportLists]><span style="font-family:Symbol;color:#1F4E79"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span style="color:#1F4E79">Demonstrate how people learn in order to increase the chance that the information will “stick.”<o:p></o:p></span></p>
<p class="MsoNormal" style="margin-left:1.0in;text-indent:-.25in;mso-list:l2 level1 lfo2">
<![if !supportLists]><span style="font-family:Symbol;color:#1F4E79"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span style="color:#1F4E79">Explain how to apply adult learning theories to workplace scenarios, analyze patron interactions to determine when the principles will be beneficial to use, and develop goals for helping adults learn
in the library.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F4E79"><o:p> </o:p></span></p>
<p class="MsoNormal" style="margin-left:.5in"><span style="color:#1F4E79">Instructor:
<a href="https://infopeople.org/people/lauren-hays">Lauren Hays</a>, fee: $150 for those in the California, $200 for all others. <o:p></o:p></span></p>
<p class="MsoNormal" style="margin-left:.5in"><span style="color:#1F4E79">For a complete course description and to register go to
<a href="https://infopeople.org/civicrm/event/info?id=739&reset=1">https://infopeople.org/civicrm/event/info?id=739&reset=1</a>.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F4E79"><o:p> </o:p></span></p>
<p class="MsoNormal"><b><span style="color:#1F4E79"><a href="https://infopeople.org/civicrm/event/info?id=736&reset=1">Emotional Intelligence in the Library Workplace</a>, an Infopeople online course, February 13, 2018 – March 12, 2018
<o:p></o:p></span></b></p>
<p class="MsoNormal" style="margin-left:.5in"><span style="color:#1F4E79">Would you like to better serve your customers, work in a more productive and harmonious setting and experience greater satisfaction in your work? Emotional intelligence, aka “the other
kind of intelligence,” is considered by many to be more important to workplace success and satisfaction than technical ability or IQ. When we interact with co-workers or customers, emotions are part of every human interaction. The good news is that emotional
intelligence can be developed in very practical ways with focus and practice.<o:p></o:p></span></p>
<p class="MsoNormal" style="margin-left:.5in"><span style="color:#1F4E79"><o:p> </o:p></span></p>
<p class="MsoNormal" style="margin-left:.5in"><span style="color:#1F4E79">In this course, you’ll learn:<o:p></o:p></span></p>
<p class="MsoNormal" style="margin-left:1.0in;text-indent:-.25in;mso-list:l5 level1 lfo4">
<![if !supportLists]><span style="font-family:Symbol;color:#1F4E79"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span style="color:#1F4E79">What emotional intelligence is and why it matters<o:p></o:p></span></p>
<p class="MsoNormal" style="margin-left:1.0in;text-indent:-.25in;mso-list:l5 level1 lfo4">
<![if !supportLists]><span style="font-family:Symbol;color:#1F4E79"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span style="color:#1F4E79">How the human brain and biological responses impact emotional intelligence<o:p></o:p></span></p>
<p class="MsoNormal" style="margin-left:1.0in;text-indent:-.25in;mso-list:l5 level1 lfo4">
<![if !supportLists]><span style="font-family:Symbol;color:#1F4E79"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span style="color:#1F4E79">Techniques for developing emotional intelligence, including calming and cooling strategies<o:p></o:p></span></p>
<p class="MsoNormal" style="margin-left:1.0in;text-indent:-.25in;mso-list:l5 level1 lfo4">
<![if !supportLists]><span style="font-family:Symbol;color:#1F4E79"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span style="color:#1F4E79">Using emotional intelligence to take constructive action<o:p></o:p></span></p>
<p class="MsoNormal" style="margin-left:.5in"><span style="color:#1F4E79"><o:p> </o:p></span></p>
<p class="MsoNormal" style="margin-left:.5in"><span style="color:#1F4E79">Instructor:
<a href="https://infopeople.org/people/catherine-mchugh">Catherine McHugh</a>, fee: $150 for those in the California library community, $200 for all others. <o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F4E79"><o:p> </o:p></span></p>
<p class="MsoNormal" style="margin-left:.5in"><span style="color:#1F4E79">For a complete course description and to register go to
<a href="https://infopeople.org/civicrm/event/info?id=736&reset=1">https://infopeople.org/civicrm/event/info?id=736&reset=1</a>
<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F4E79"><o:p> </o:p></span></p>
<p class="MsoNormal"><b><span style="color:#1F4E79"><a href="https://infopeople.org/civicrm/event/info?id=742&reset=1">Teaching Patrons to Use Technology</a></span></b><span style="color:#1F4E79">,
<b>An Infopeople 4-week online course, February 20, 2018 to March 19, 2018</b><o:p></o:p></span></p>
<p class="MsoNormal" style="margin-left:.5in"><span style="color:#1F4E79">Do you provide technology assistance to library patrons? Are you responsible for coordinating technology related programs and services at your library? Do you help patrons in your library’s
makerspace, technology lab, or media lab? If you regularly help patrons to use technology, this course can help increase your skills and improve your library’s services.
<o:p></o:p></span></p>
<p class="MsoNormal" style="margin-left:.5in"><span style="color:#1F4E79"><o:p> </o:p></span></p>
<p class="MsoNormal" style="margin-left:.5in"><span style="color:#1F4E79">In this course you will learn how to…<o:p></o:p></span></p>
<p class="MsoNormal" style="margin-left:1.0in;text-indent:-.25in;mso-list:l1 level1 lfo6">
<![if !supportLists]><span style="font-family:Symbol;color:#1F4E79"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span style="color:#1F4E79">Explore traditional and non-traditional models that libraries can use to provide technology instruction for patrons of all ages
<o:p></o:p></span></p>
<p class="MsoNormal" style="margin-left:1.0in;text-indent:-.25in;mso-list:l1 level1 lfo6">
<![if !supportLists]><span style="font-family:Symbol;color:#1F4E79"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span style="color:#1F4E79">Learn planning, promotional, and evaluation processes to improve existing services and programs and better meet patron needs<o:p></o:p></span></p>
<p class="MsoNormal" style="margin-left:1.0in;text-indent:-.25in;mso-list:l1 level1 lfo6">
<![if !supportLists]><span style="font-family:Symbol;color:#1F4E79"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span style="color:#1F4E79">Look at ways to support staff learning to increase technology skills and improve services<o:p></o:p></span></p>
<p class="MsoNormal" style="margin-left:.5in"><span style="color:#1F4E79"><o:p> </o:p></span></p>
<p class="MsoNormal" style="margin-left:.5in"><span style="color:#1F4E79">Instructor:
<a href="https://infopeople.org/people/crystal-schimpf-0">Crystal Schimpf</a><o:p></o:p></span></p>
<p class="MsoNormal" style="margin-left:.5in"><span style="color:#1F4E79"><o:p> </o:p></span></p>
<p class="MsoNormal" style="margin-left:.5in"><span style="color:#1F4E79">Fee: $150 for those in the California library community, $200 for all others. <o:p></o:p></span></p>
<p class="MsoNormal" style="margin-left:.5in"><span style="color:#1F4E79">For a complete course description and to register go to
<a href="https://infopeople.org/civicrm/event/info?id=742&reset=1">https://infopeople.org/civicrm/event/info?id=742&reset=1</a>
<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F4E79"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="color:#1F4E79"><a href="https://infopeople.org/civicrm/event/info?id=745&reset=1"><b>Library Services for Patrons Experiencing Homelessness</b></a>,<b> an Infopeople 4-week online course, March 6 – April 2, 2018</b><o:p></o:p></span></p>
<p class="MsoNormal" style="margin-left:.5in"><span style="color:#1F4E79">This course will provide you with the tools you need to navigate the world of services to people experiencing homelessness and figure out your library’s place in that world. We will look
at real life examples of the challenges faced by libraries and their patrons, and the approaches individual libraries are taking, including a number of ways libraries are collaborating with local agencies.
<o:p></o:p></span></p>
<p class="MsoNormal" style="margin-left:.5in"><i><span style="color:#1F4E79"><o:p> </o:p></span></i></p>
<p class="MsoNormal" style="margin-left:.5in"><span style="color:#1F4E79">This course will also explore…<o:p></o:p></span></p>
<p class="MsoNormal" style="margin-left:.5in"><span style="color:#1F4E79"><o:p> </o:p></span></p>
<p class="MsoNormal" style="margin-left:1.0in;text-indent:-.25in;mso-list:l4 level1 lfo8">
<![if !supportLists]><span style="font-family:Symbol;color:#1F4E79"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span style="color:#1F4E79">Why libraries should be part of the caring community surrounding those experiencing homelessness<b><o:p></o:p></b></span></p>
<p class="MsoNormal" style="margin-left:1.0in;text-indent:-.25in;mso-list:l3 level1 lfo10">
<![if !supportLists]><span style="font-family:Symbol;color:#1F4E79"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span style="color:#1F4E79">The challenges faced by unaccompanied LGBTQ+ youth experiencing homelessness<o:p></o:p></span></p>
<p class="MsoNormal" style="margin-left:1.0in;text-indent:-.25in;mso-list:l3 level1 lfo10">
<![if !supportLists]><span style="font-family:Symbol;color:#1F4E79"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span style="color:#1F4E79">Actionable goals for your library and how to address barriers to meeting those goals<o:p></o:p></span></p>
<p class="MsoNormal" style="margin-left:.5in"><span style="color:#1F4E79"><o:p> </o:p></span></p>
<p class="MsoNormal" style="margin-left:.5in"><span style="color:#1F4E79">Join instructor Julie Winkelstein as she expertly guides you through short and long-term approaches to addressing homelessness at your library.<o:p></o:p></span></p>
<p class="MsoNormal" style="margin-left:.5in"><span style="color:#1F4E79"><o:p> </o:p></span></p>
<p class="MsoNormal" style="margin-left:.5in"><span style="color:#1F4E79">Instructor:
<a href="https://infopeople.org/people/julie-ann-winkelstein">Julie Winkelstein</a>, fee: $150 for those in the California library community, $200 for all others. <o:p></o:p></span></p>
<p class="MsoNormal" style="margin-left:.5in"><span style="color:#1F4E79"><o:p> </o:p></span></p>
<p class="MsoNormal" style="margin-left:.5in"><span style="color:#1F4E79">For a complete course description and to register go to
<a href="https://infopeople.org/civicrm/event/info?id=745&reset=1">https://infopeople.org/civicrm/event/info?id=745&reset=1</a><o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F4E79"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="color:#1F4E79">Cheers,<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F4E79"><o:p> </o:p></span></p>
<p class="MsoNormal" style="margin-bottom:3.0pt"><b><span style="font-size:10.0pt;font-family:"Century Gothic",sans-serif;color:black">Darci Hanning, MLIS<o:p></o:p></span></b></p>
<p class="MsoNormal" style="margin-bottom:3.0pt;line-height:115%"><span style="font-size:9.0pt;line-height:115%;color:#1F4E79">Technology Development Consultant</span><span style="font-size:9.0pt;line-height:115%;color:#1F4E79"><o:p></o:p></span></p>
<p class="MsoNormal" style="margin-bottom:3.0pt;line-height:115%"><a href="mailto:darci.hanning@state.or.us"><span style="font-size:9.0pt;line-height:115%;color:#2E74B5">darci.hanning@state.or.us</span></a><span style="font-size:9.0pt;line-height:115%;color:#1F4E79">
<b>|</b> 503-378-2527 <b>|</b></span><span style="font-size:9.0pt;line-height:115%;color:#2E74B5">
</span><a href="http://www.oregon.gov/osl/ld"><span style="font-size:9.0pt;line-height:115%;color:#2E74B5">www.oregon.gov/osl/ld</span></a><span style="font-size:9.0pt;line-height:115%;color:#1F4E79">
</span><u><span style="font-size:9.0pt;line-height:115%;color:#0563C1"><o:p></o:p></span></u></p>
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<p class="MsoNormal" style="margin-bottom:12.0pt"><span style="font-size:9.0pt;color:#1F4E79">Ask me about the
</span><a href="http://oregonedge.net/"><span style="font-size:9.0pt;color:#ED7D31">Edge Initiative</span></a><span style="font-size:9.0pt;color:#1F4E79">!
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<p class="MsoNormal"><span style="color:#1F4E79"><img border="0" width="342" height="43" id="Picture_x0020_1" src="cid:image001.png@01D38F84.2F713640" alt="cid:image005.png@01D31C27.4B9FEA30"><o:p></o:p></span></p>
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