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<p class="MsoNormal"><span style="font-family:"Century Gothic",sans-serif;color:#1F4E79">Greetings!<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Century Gothic",sans-serif;color:#1F4E79"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Century Gothic",sans-serif;color:#1F4E79">The following is a compilation of resources including the new title from ALA (available from the State Library via ILL), a free webinar, and an online course focused on
serving patrons that are experiencing homelessness.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Century Gothic",sans-serif;color:#1F4E79"><o:p> </o:p></span></p>
<p class="MsoNormal"><!--[if gte vml 1]><v:shapetype id="_x0000_t75" coordsize="21600,21600" o:spt="75" o:preferrelative="t" path="m@4@5l@4@11@9@11@9@5xe" filled="f" stroked="f">
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</v:shapetype><v:shape id="Picture_x0020_3" o:spid="_x0000_s1026" type="#_x0000_t75" alt="http://www.alaeditions.org/files/Dowd_Ryan_300.jpg" style='position:absolute;margin-left:-16.5pt;margin-top:-101.25pt;width:107.25pt;height:153.2pt;z-index:-251658240;visibility:visible;mso-wrap-style:square;mso-width-percent:0;mso-height-percent:0;mso-wrap-distance-left:9pt;mso-wrap-distance-top:0;mso-wrap-distance-right:9pt;mso-wrap-distance-bottom:0;mso-position-horizontal:absolute;mso-position-horizontal-relative:text;mso-position-vertical:absolute;mso-position-vertical-relative:text;mso-width-percent:0;mso-height-percent:0;mso-width-relative:margin;mso-height-relative:margin'>
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</v:shape><![endif]--><![if !vml]><img width="143" height="204" src="cid:image004.jpg@01D3A586.D4BD1AC0" align="left" hspace="12" alt="http://www.alaeditions.org/files/Dowd_Ryan_300.jpg" v:shapes="Picture_x0020_3"><![endif]><b><i><span style="font-family:"Century Gothic",sans-serif;color:#1F4E79">The
Librarian’s’ Guide to Homelessness: An Empathy-Driven Approach to Solving Problems, Preventing Conflict and Serving Everyone</span></i></b><span style="font-family:"Century Gothic",sans-serif;color:#1F4E79"> by Ryan Dowd. ALA Editions, 2018 (see:
<a href="http://www.oregon.gov/osl/LD/Pages/school/index.aspx#Request_Materials">
How to Request Materials</a>)<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Century Gothic",sans-serif;color:#1F4E79"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Century Gothic",sans-serif;color:#1F4E79">Homelessness is a perennial topic of concern at libraries. In fact, staff at public libraries interact with almost as many homeless individuals as staff at shelters do.
Empathy and understanding, along with specific actionable advice that's drawn from experience, makes all the difference in working with this group. In this book Dowd, executive director of a homeless shelter, spotlights best practices drawn from his own shelter's
policies and training materials. <o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Century Gothic",sans-serif;color:#1F4E79"><o:p> </o:p></span></p>
<p class="MsoNormal" style="margin-left:.25in"><span style="font-family:"Century Gothic",sans-serif;color:#1F4E79">Filled with to-the-point guidance that will help front line public library staff and managers understand and serve this population better, this
resource<o:p></o:p></span></p>
<p class="MsoNormal" style="margin-left:.75in;text-indent:-.25in;mso-list:l2 level1 lfo4">
<![if !supportLists]><span style="font-size:10.0pt;font-family:Symbol;color:#1F4E79"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span style="font-family:"Century Gothic",sans-serif;color:#1F4E79">includes facts about homelessness every librarian should know;<o:p></o:p></span></p>
<p class="MsoNormal" style="margin-left:.75in;text-indent:-.25in;mso-list:l2 level1 lfo4">
<![if !supportLists]><span style="font-size:10.0pt;font-family:Symbol;color:#1F4E79"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span style="font-family:"Century Gothic",sans-serif;color:#1F4E79">debunks widespread myths about these individuals, explaining how they see themselves, what issues they struggle with, and how libraries can shift towards supporting
them;<o:p></o:p></span></p>
<p class="MsoNormal" style="margin-left:.75in;text-indent:-.25in;mso-list:l2 level1 lfo4">
<![if !supportLists]><span style="font-size:10.0pt;font-family:Symbol;color:#1F4E79"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span style="font-family:"Century Gothic",sans-serif;color:#1F4E79">shares de-escalation techniques like showing respect, ways to avoid making things personal, and using proper body language;<o:p></o:p></span></p>
<p class="MsoNormal" style="margin-left:.75in;text-indent:-.25in;mso-list:l2 level1 lfo4">
<![if !supportLists]><span style="font-size:10.0pt;font-family:Symbol;color:#1F4E79"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span style="font-family:"Century Gothic",sans-serif;color:#1F4E79">walks readers through dealing with common issues like a sleeping patron, questionable hygiene, offensive behavior, and asking a patron to leave; and<o:p></o:p></span></p>
<p class="MsoNormal" style="margin-left:.75in;text-indent:-.25in;mso-list:l2 level1 lfo4">
<![if !supportLists]><span style="font-size:10.0pt;font-family:Symbol;color:#1F4E79"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span style="font-family:"Century Gothic",sans-serif;color:#1F4E79">advises on how to provide backup to a colleague and when to call the police.<o:p></o:p></span></p>
<p class="MsoNormal" style="margin-left:.25in"><span style="font-family:"Century Gothic",sans-serif;color:#1F4E79"><o:p> </o:p></span></p>
<p class="MsoNormal" style="margin-left:.25in"><span style="font-family:"Century Gothic",sans-serif;color:#1F4E79">Filled with real life stories that illustrate the effectiveness of Dowd's approach, this one-of-a-kind guide will empower library staff to treat
homeless individuals with dignity.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Century Gothic",sans-serif;color:#1F4E79"><o:p> </o:p></span></p>
<p class="MsoNormal"><b><span style="font-family:"Century Gothic",sans-serif;color:#1F4E79">Online resources:<o:p></o:p></span></b></p>
<p class="MsoNormal"><span style="font-family:"Century Gothic",sans-serif;color:#1F4E79">Librarian’s Guide to Homelessness (Ryan J. Dowd’s website)<o:p></o:p></span></p>
<p class="MsoListParagraph" style="text-indent:-.25in;mso-list:l1 level1 lfo1"><![if !supportLists]><span style="font-family:Symbol;color:#1F4E79"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span style="font-family:"Century Gothic",sans-serif;color:#1F4E79"><a href="http://www.homelesslibrary.com/start-here.html">Quick advice / tips</a><o:p></o:p></span></p>
<p class="MsoListParagraph" style="text-indent:-.25in;mso-list:l1 level1 lfo1"><![if !supportLists]><span style="font-family:Symbol;color:#1F4E79"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span style="font-family:"Century Gothic",sans-serif;color:#1F4E79"><a href="http://www.homelesslibrary.com/ala-book.html">Sign up</a> for weekly tips via email<o:p></o:p></span></p>
<p class="MsoListParagraph" style="text-indent:-.25in;mso-list:l1 level1 lfo1"><![if !supportLists]><span style="font-family:Symbol;color:#1F4E79"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span style="font-family:"Century Gothic",sans-serif;color:#1F4E79">A
<a href="http://www.homelesslibrary.com/course.html">trial membership</a> for one staff member to evaluate the online course<o:p></o:p></span></p>
<p class="MsoListParagraph" style="text-indent:-.25in;mso-list:l1 level1 lfo1"><![if !supportLists]><span style="font-family:Symbol;color:#1F4E79"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span style="font-family:"Century Gothic",sans-serif;color:#1F4E79"><a href="http://www.alaeditions.org/blog/303/homelessness-and-libraries-interview-ryan-j-dowd">Interview</a> with Ryan J. Dowd.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Century Gothic",sans-serif;color:#1F4E79"><o:p> </o:p></span></p>
<p class="MsoNormal"><b><span style="font-family:"Century Gothic",sans-serif;color:#1F4E79">Free webinar:<o:p></o:p></span></b></p>
<p class="MsoNormal"><b><span style="font-family:"Century Gothic",sans-serif;color:#1F4E79"><a href="https://www.webjunction.org/events/webjunction/homelessness-in-small-and-rural.html">Homelessness in Small and Rural Communities: Libraries Can Help!</a>, February
21, 2018, 12:00p – 1:00p</span></b><span style="font-family:"Century Gothic",sans-serif;color:#1F4E79">
<o:p></o:p></span></p>
<p class="MsoNormal" style="margin-left:.5in"><span style="font-family:"Century Gothic",sans-serif;color:#1F4E79">Homelessness means having no predictable and safe place to sleep. Libraries in rural and small communities are often a source of information and
daytime shelter for individuals facing homelessness or housing insecurity. In an already busy library with limited resources, staff may be challenged to respond to the needs of these patrons and to cope with compassion fatigue. This webinar will provide practical
insights on providing services to people who don't have stable housing. Learn how to create an environment that feels welcoming, informative and supportive, including ideas for reducing policy barriers. Learn how to host conversations that explore public perceptions,
help to debunk myths around homelessness, and strengthen community ties. (This webinar will be archived)<o:p></o:p></span></p>
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<p class="MsoNormal"><b><span style="font-family:"Century Gothic",sans-serif;color:#1F4E79">Online Course:<o:p></o:p></span></b></p>
<p class="MsoNormal"><span style="font-family:"Century Gothic",sans-serif;color:#1F4E79"><a href="https://infopeople.org/civicrm/event/info?id=745&reset=1"><b>Library Services for Patrons Experiencing Homelessness</b></a>, an Infopeople 4-week online course,
<b>March 6 – April 2, 2018</b><o:p></o:p></span></p>
<p class="MsoNormal" style="margin-left:.5in"><span style="font-family:"Century Gothic",sans-serif;color:#1F4E79">This course will provide you with the tools you need to navigate the world of services to people experiencing homelessness and figure out your
library’s place in that world. We will look at real life examples of the challenges faced by libraries and their patrons, and the approaches individual libraries are taking, including a number of ways libraries are collaborating with local agencies.
<o:p></o:p></span></p>
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<p class="MsoNormal" style="margin-left:.5in"><span style="font-family:"Century Gothic",sans-serif;color:#1F4E79">This course will also explore:<o:p></o:p></span></p>
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<![if !supportLists]><span style="font-family:Symbol;color:#1F4E79"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span style="font-family:"Century Gothic",sans-serif;color:#1F4E79">Why libraries should be part of the caring community surrounding those experiencing homelessness<b><o:p></o:p></b></span></p>
<p class="MsoNormal" style="margin-left:1.0in;text-indent:-.25in;mso-list:l0 level1 lfo3">
<![if !supportLists]><span style="font-family:Symbol;color:#1F4E79"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span style="font-family:"Century Gothic",sans-serif;color:#1F4E79">The challenges faced by unaccompanied LGBTQ+ youth experiencing homelessness<o:p></o:p></span></p>
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<![if !supportLists]><span style="font-family:Symbol;color:#1F4E79"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span style="font-family:"Century Gothic",sans-serif;color:#1F4E79">Actionable goals for your library and how to address barriers to meeting those goals<o:p></o:p></span></p>
<p class="MsoNormal" style="margin-left:.5in"><span style="font-family:"Century Gothic",sans-serif;color:#1F4E79"><o:p> </o:p></span></p>
<p class="MsoNormal" style="margin-left:.5in"><span style="font-family:"Century Gothic",sans-serif;color:#1F4E79">Join instructor Julie Winkelstein as she expertly guides you through short and long-term approaches to addressing homelessness at your library.<o:p></o:p></span></p>
<p class="MsoNormal" style="margin-left:.5in"><span style="font-family:"Century Gothic",sans-serif;color:#1F4E79"><o:p> </o:p></span></p>
<p class="MsoNormal" style="margin-left:.5in"><span style="font-family:"Century Gothic",sans-serif;color:#1F4E79">Instructor:
<a href="https://infopeople.org/people/julie-ann-winkelstein">Julie Winkelstein</a>, Fee: $150 for those in the California library community, $200 for all others. For a complete course description and to register go to
<a href="https://infopeople.org/civicrm/event/info?id=745&reset=1">https://infopeople.org/civicrm/event/info?id=745&reset=1</a><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Century Gothic",sans-serif;color:#1F4E79"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Century Gothic",sans-serif;color:#1F4E79">Cheers,<o:p></o:p></span></p>
<p class="MsoNormal" style="margin-bottom:3.0pt"><b><span style="font-size:10.0pt;font-family:"Century Gothic",sans-serif;color:black">Darci Hanning, MLIS<o:p></o:p></span></b></p>
<p class="MsoNormal" style="margin-bottom:3.0pt;line-height:115%"><span style="font-size:9.0pt;line-height:115%;color:#1F4E79">Technology Development Consultant</span><span style="font-size:9.0pt;line-height:115%;color:#1F4E79"><o:p></o:p></span></p>
<p class="MsoNormal" style="margin-bottom:3.0pt;line-height:115%"><span style="font-size:9.0pt;line-height:115%;color:#2E74B5"><a href="mailto:darci.hanning@state.or.us"><span style="color:#2E74B5">darci.hanning@state.or.us</span></a></span><span style="font-size:9.0pt;line-height:115%;color:#1F4E79">
<b>|</b> 503-378-2527 <b>|</b></span><span style="font-size:9.0pt;line-height:115%;color:#2E74B5">
<a href="http://www.oregon.gov/osl/ld"><span style="color:#2E74B5">www.oregon.gov/osl/ld</span></a></span><span style="font-size:9.0pt;line-height:115%;color:#1F4E79">
</span><u><span style="font-size:9.0pt;line-height:115%;color:#0563C1"><o:p></o:p></span></u></p>
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