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<p class="MsoNormal" align="center" style="text-align:center"><span style="color:#333333"> </span><b><span style="font-size:8.5pt;font-family:"Arial",sans-serif;color:white">Want to share Tech-Talk? Ask first. Contact
</span></b><span style="color:#333333"><a href="mailto:info@tech-talk.com" target="_blank"><b><span style="font-size:8.5pt;font-family:"Arial",sans-serif;color:white">info@Tech-Talk.com</span></b></a>
</span><b><span style="font-size:8.5pt;font-family:"Arial",sans-serif;color:white">© 2018 Shared Results International</span></b><span style="color:#333333"><o:p></o:p></span></p>
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<p class="MsoNormal"><b><span style="font-size:13.5pt;font-family:"Arial",sans-serif;color:#333333">Brought to you by the State Library of Oregon</span></b><span style="color:#333333"><o:p></o:p></span></p>
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<p class="MsoNormal"><span style="color:#333333">The State Library is pleased to provide you with Tech-Talk.com. We encourage you to make the most of this skill-building membership site at
<a href="http://www.Tech-Talk.com">www.Tech-Talk.com</a>. <o:p></o:p></span></p>
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<p class="MsoNormal"><b><span style="color:#333333">Username</span></b><span style="color:#333333">: ORLIBTECH<o:p></o:p></span></p>
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<p class="MsoNormal"><b><span style="color:#333333">Password</span></b><span style="color:#333333">: ORLIBTECH (case sensitive) <o:p></o:p></span></p>
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<p class="MsoNormal"><span style="color:#333333">Contact Darci Hanning at <a href="mailto:darci.hanning@state.or.us">
darci.hanning@state.or.us</a> if you have questions. <o:p></o:p></span></p>
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<p class="MsoNormal" align="center" style="text-align:center"><a href="http://r20.rs6.net/tn.jsp?f=001psPXtfByAyRpN-tuRmIq-Y6Eo3yGlvOSjmzfIEkzrX_QZ-gY8bvqDJNZ-aWkWaphbQ7iO_P_E40GByXa783mcXv_Gse4TIKPUTtTG6MjrmjX8XA0zpnEIMdvfNByjpM3M6da2ngO7MVCI3RnphZNDDvHEQZI85j7eES5nasez99yf4J4mpnZ1NdcTepCX0Zt&c=oB00PCALXN2CPolgI6BTwreaWYAQ2mcsId50mj2PBdm3dGEaOi195g==&ch=qHkd9zh4dNrEFn2GDAeac5PEsgsXz_lNdyENQUFj6hs1JPxP2umppA=="><span style="text-decoration:none"><img border="0" width="497" id="_x0000_i1031" src="http://files.constantcontact.com/ee1208b4001/da5df6c9-4a25-4d30-a2ae-9cc00cd41450.png" alt="In the cloud"></span></a><o:p></o:p></p>
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<p class="MsoNormal"><span style="color:#333333"> </span><b><span style="font-size:13.5pt;font-family:"Arial",sans-serif;color:#333333">This Week's Tech-Talk: INTERNET</span></b><span style="color:#333333"><o:p></o:p></span></p>
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<p class="MsoNormal"><span style="color:#333333"><o:p> </o:p></span></p>
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<p class="MsoNormal"><b><span style="color:#3661BD">1. VIDEO ...</span></b><b><span style="color:#333333"> </span></b><span style="color:#333333">It's in the Cloud!<o:p></o:p></span></p>
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<p class="MsoNormal"><b><span style="color:#3661BD">2. ARTICLE ...</span></b><b><span style="color:#333333"> </span></b><span style="color:#333333">It's in the Cloud!<o:p></o:p></span></p>
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<p class="MsoNormal"><b><span style="color:#3661BD">3. COMMUNICATING ... </span></b><span style="color:#16274C">Release the emotional charge</span><span style="color:#333333"><o:p></o:p></span></p>
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<p class="MsoNormal"><span style="color:black"> </span><span style="color:#333333"><o:p></o:p></span></p>
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<p class="MsoNormal"><b><span style="color:#333333">NOTE: To view the VIDEO, </span>
</b><span style="color:#333333"><a href="http://r20.rs6.net/tn.jsp?f=001psPXtfByAyRpN-tuRmIq-Y6Eo3yGlvOSjmzfIEkzrX_QZ-gY8bvqDJNZ-aWkWaphbQ7iO_P_E40GByXa783mcXv_Gse4TIKPUTtTG6MjrmjX8XA0zpnEIMdvfNByjpM3M6da2ngO7MVCI3RnphZNDDvHEQZI85j7eES5nasez99yf4J4mpnZ1NdcTepCX0Zt&c=oB00PCALXN2CPolgI6BTwreaWYAQ2mcsId50mj2PBdm3dGEaOi195g==&ch=qHkd9zh4dNrEFn2GDAeac5PEsgsXz_lNdyENQUFj6hs1JPxP2umppA==" target="_blank"><b><span style="color:#3661BD">click
here.</span></b></a><b> Enter the Username and Password!</b><o:p></o:p></span></p>
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<p class="MsoNormal" align="center" style="text-align:center"><o:p> </o:p></p>
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<p class="MsoNormal"><b><span style="font-family:"Arial",sans-serif;color:#3661BD">Tech-Talk: INTERNET - It's in the Cloud!</span></b><span style="color:#333333"><o:p></o:p></span></p>
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<p class="MsoNormal"><i><span style="font-family:"Arial",sans-serif;color:#333333">Intermediate</span></i><span style="color:#333333"><o:p></o:p></span></p>
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<p class="MsoNormal" align="center" style="text-align:center"><img border="0" width="314" id="_x0000_i1034" src="http://files.constantcontact.com/ee1208b4001/971f825d-4718-4a17-9041-77ae5625c03a.png" alt="In the cloud"><o:p></o:p></p>
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<p class="MsoNormal"><span style="color:#222222">In the cloud, in the cloud, <b>everything
</b>is in the cloud!</span><span style="color:#333333"><o:p></o:p></span></p>
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<p class="MsoNormal"><span style="color:#333333"><o:p> </o:p></span></p>
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<p class="MsoNormal"><span style="color:#222222">That’s the mantra that the big computer/software companies want us to do.</span><span style="color:#333333"><o:p></o:p></span></p>
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<p class="MsoNormal"><span style="color:#333333"><o:p> </o:p></span></p>
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<p class="MsoNormal"><span style="color:#222222">Microsoft, Google and Apple have been shifting technology for years
<b>from being computer-based ... to cloud-based.</b></span><span style="color:#333333"><o:p></o:p></span></p>
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<p class="MsoNormal"><span style="color:#333333"><o:p> </o:p></span></p>
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<p class="MsoNormal"><span style="color:#222222">What does this mean? It's moving from software that resided on YOUR computer, documents saved to YOUR hard drive and email that lived in folders in a program like Outlook on YOUR desktop... to be saved in a "cloud"
platform. Does this sound familiar?</span><span style="color:#333333"><o:p></o:p></span></p>
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<p class="MsoNormal"><span style="color:#333333"><o:p> </o:p></span></p>
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<p class="MsoNormal"><b><span style="color:#222222">Because Internet availability is so pervasive, everything is moving to the cloud.</span></b><span style="color:#333333"><o:p></o:p></span></p>
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<p class="MsoNormal"><span style="color:#333333"><o:p> </o:p></span></p>
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<p class="MsoNormal"><span style="color:#222222">This can be confusing because there are so many different types of tools and platforms. This article will give you a look at the BIG picture. It will show you how the three major cloud players (Google, Microsoft
and Apple) are moving to combine all their entities under one umbrella ... and what that means to you.
<b>You'll be better prepared to integrate these three worlds to your advantage.</b></span><span style="color:#333333"><o:p></o:p></span></p>
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<p class="MsoNormal"><span style="color:#333333"><o:p> </o:p></span></p>
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<p class="MsoNormal"><span style="color:#222222">For example, I took a picture on my iPhone (Apple) and used Gmail (Google) to send it to myself… and opened it on my computer to add to a Word document to save on OneDrive (Microsoft). Oh my, how these tools
are intertwined!</span><span style="color:#333333"><o:p></o:p></span></p>
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<p class="MsoNormal"><b><span style="font-size:13.5pt;font-family:"Arial",sans-serif;color:#3661BD">The Three Worlds</span></b><span style="color:#333333"><o:p></o:p></span></p>
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<p class="MsoNormal"><span style="color:#333333">When you think about the platforms you use in the three most prevalent "worlds" we work in (Microsoft, Apple and Google) it's important to understand...<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="color:#333333"><o:p> </o:p></span></p>
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<p class="MsoNormal" style="margin-left:30.0pt;text-indent:-12.0pt;mso-list:l5 level1 lfo1">
<![if !supportLists]><span style="font-size:10.0pt;font-family:Symbol;color:#333333"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span style="color:#333333">...how these worlds and their apps are connected. It opens doors to all kinds of fun stuff like
<b>talking on your phone and having the notes show up in print on your tablet.</b><o:p></o:p></span></p>
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<p class="MsoNormal"><span style="color:#333333"><o:p> </o:p></span></p>
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<p class="MsoNormal" style="margin-left:30.0pt;text-indent:-12.0pt;mso-list:l3 level1 lfo2">
<![if !supportLists]><span style="font-size:10.0pt;font-family:Symbol;color:#333333"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span style="color:#333333">...that how you login and what passwords you use is becoming a
<b>"one size fits all"</b> for that ONE world. For instance, now you use the same "ACCOUNT info" (login and password) whether you're signing in to Google's: YouTube, Gmail, or Google Docs.<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="color:#333333"><o:p> </o:p></span></p>
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<p class="MsoNormal" style="margin-left:30.0pt;text-indent:-12.0pt;mso-list:l4 level1 lfo3">
<![if !supportLists]><span style="font-size:10.0pt;font-family:Symbol;color:#333333"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span style="color:#333333">...<b>separating your personal and business accounts in these cloud based worlds can be tricky.</b> Many folks now, if only because they have both personal and work ACCOUNTS, have to
<b>log <i>out </i>of one account </b>and <b>log <i>into</i> another</b>. For instance, you may have a personal Gmail account and your organization uses Google Apps (it looks and works just like Gmail). You can only be logged into one account in the same browser
at a time.<b> TIP</b>: However, you CAN be logged into both simultaneously if you use two different browsers, like Google Chrome for your work email and Firefox for your personal.<o:p></o:p></span></p>
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<p class="MsoNormal"><b><span style="font-size:13.5pt;font-family:"Arial",sans-serif;color:#3661BD">There are certainly HUGE benefits to working "in the cloud."</span></b><span style="color:#333333"><o:p></o:p></span></p>
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<p class="MsoNormal" align="center" style="text-align:center"><img border="0" width="244" id="_x0000_i1040" src="http://files.constantcontact.com/ee1208b4001/39d7541a-1686-4a64-85f5-8e692b926b1d.png" alt="Cloud computing"><o:p></o:p></p>
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<img border="0" width="1" height="5" id="_x0000_i1042" src="https://imgssl.constantcontact.com/letters/images/sys/S.gif"><o:p></o:p></p>
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</span></span></span><![endif]><span style="color:#333333">You can <b>work from any computer</b> and access your email and files.<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="color:#333333"><o:p> </o:p></span></p>
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<p class="MsoNormal" style="margin-left:30.0pt;text-indent:-12.0pt;mso-list:l1 level1 lfo5">
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</span></span></span><![endif]><b><span style="color:#333333">Backups are done for you
</span></b><span style="color:#333333">– no more losing important documents or email if a computer crashes.<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="color:#333333"><o:p> </o:p></span></p>
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<p class="MsoNormal" style="margin-left:30.0pt;text-indent:-12.0pt;mso-list:l0 level1 lfo6">
<![if !supportLists]><span style="font-size:10.0pt;font-family:Symbol;color:#333333"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span style="color:#333333">You're always working in the
<b>most current version of the program. </b>No more keeping up with the new desktop software versions.<o:p></o:p></span></p>
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<p class="MsoNormal"><b><span style="font-size:13.5pt;font-family:"Arial",sans-serif;color:#3661BD">Cloud Platform Comparisons</span></b><span style="color:#333333"><o:p></o:p></span></p>
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<p class="MsoNormal"><span style="color:#333333">Okay, so you understand what cloud computing is (web-based vs. desktop software) and some of the benefits. However, all of the options, platforms and apps may be dancing around in your head.<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="color:#333333"><o:p> </o:p></span></p>
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<p class="MsoNormal"><span style="color:#333333">So we created a "cheat sheet" to help you understand the applications in the three largest platforms as well as independent tools that are very popular.<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="color:#333333"><o:p> </o:p></span></p>
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<p class="MsoNormal"><span style="color:#333333">Click on <a href="http://r20.rs6.net/tn.jsp?f=001psPXtfByAyRpN-tuRmIq-Y6Eo3yGlvOSjmzfIEkzrX_QZ-gY8bvqDJNZ-aWkWaphuhwW-xCLF1SRIRtQ9i6rb26SJBWY_fH6Bbpvgzfu7Kb3Mdm8_vJ7YBRrbbYjh2rF2cgI6jbr6VRAGHpcBI1RZOZnJcH2uk7u8K1XAwH4-NMVDKA6VVG3Gk-60TEa-LHAgKU3XD9R2bAvrHhwErI6xAySBc9udKNRe1JD8AsbtaE=&c=oB00PCALXN2CPolgI6BTwreaWYAQ2mcsId50mj2PBdm3dGEaOi195g==&ch=qHkd9zh4dNrEFn2GDAeac5PEsgsXz_lNdyENQUFj6hs1JPxP2umppA==" target="_blank">
<b><span style="color:#3661BD">this link</span></b></a>, or the image below for a full,
<i>printable </i>view (there's just not enough space in this narrow email to give you the full picture!) You can also save this chart as a PDF for future reference.<o:p></o:p></span></p>
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<p class="MsoNormal" align="center" style="text-align:center"><a href="http://r20.rs6.net/tn.jsp?f=001psPXtfByAyRpN-tuRmIq-Y6Eo3yGlvOSjmzfIEkzrX_QZ-gY8bvqDJNZ-aWkWaphuhwW-xCLF1SRIRtQ9i6rb26SJBWY_fH6Bbpvgzfu7Kb3Mdm8_vJ7YBRrbbYjh2rF2cgI6jbr6VRAGHpcBI1RZOZnJcH2uk7u8K1XAwH4-NMVDKA6VVG3Gk-60TEa-LHAgKU3XD9R2bAvrHhwErI6xAySBc9udKNRe1JD8AsbtaE=&c=oB00PCALXN2CPolgI6BTwreaWYAQ2mcsId50mj2PBdm3dGEaOi195g==&ch=qHkd9zh4dNrEFn2GDAeac5PEsgsXz_lNdyENQUFj6hs1JPxP2umppA=="><span style="text-decoration:none"><img border="0" width="568" id="_x0000_i1044" src="http://files.constantcontact.com/ee1208b4001/7a21897a-c7bd-46c6-9322-56c779a7f7cd.png" alt="Cloud guide"></span></a><o:p></o:p></p>
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<p class="MsoNormal" align="center" style="text-align:center"><img border="0" width="180" id="_x0000_i1046" src="http://files.constantcontact.com/ee1208b4001/f8f1ecc8-4884-4c21-8ed0-cf647e6db944.png"><o:p></o:p></p>
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<p class="MsoNormal"><b><span style="font-size:13.5pt;font-family:"Arial",sans-serif;color:#333333">Communications: Resolving Conflict</span></b><span style="color:#333333"><o:p></o:p></span></p>
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<p class="MsoNormal"><i><span style="color:#333333">Release the emotional charge first
</span></i><span style="color:#333333"><o:p></o:p></span></p>
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<p class="MsoNormal"><span style="color:#333333"><o:p> </o:p></span></p>
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<p class="MsoNormal"><span style="color:#333333">You're in a team meeting. Kevin makes a suggestion. Sally responds with something she thinks is funny, cute or helpful. Kevin doesn't take it that way. The meeting ends. Kevin leaves feeling upset.<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="color:#333333"><o:p> </o:p></span></p>
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<p class="MsoNormal"><span style="color:#333333">How often has that happened to you?<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="color:#333333"><o:p> </o:p></span></p>
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<p class="MsoNormal"><span style="color:#333333">You can explain your actions, but<b> chances are they won't be heard ... unless you make sure the</b>
<b>emotions are discharged first</b>.<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="color:#333333"><o:p> </o:p></span></p>
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<p class="MsoNormal"><span style="color:#333333">Even though there had been no ill intent on Sally's part, her reasons will fall on deaf ears until she recognizes and respects Kevin's feelings. (Yes, even if she thinks they don't make sense.)<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="color:#333333"><o:p> </o:p></span></p>
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<p class="MsoNormal"><b><span style="color:#333333">Let the offended person vent first</span></b><span style="color:#333333">.
<b>Follow that with...</b> a statement that shows you heard what was said, or the feelings that were expressed -
<i>without</i> adding any justification or explanation!<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="color:#333333"><o:p> </o:p></span></p>
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<p class="MsoNormal"><b><span style="color:#333333">Examples</span></b><span style="color:#333333">:<o:p></o:p></span></p>
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<p class="MsoNormal" align="center" style="text-align:center"><span style="color:#333333"><o:p> </o:p></span></p>
<p class="MsoNormal" align="center" style="text-align:center"><span style="color:#333333">"<i>I am sorry that you felt embarrassed and hurt. It was never my intention</i>."<o:p></o:p></span></p>
<p class="MsoNormal" align="center" style="text-align:center"><i><span style="color:#333333">"I realize now that you felt insulted. That never feels good."</span></i><span style="color:#333333"><o:p></o:p></span></p>
<p class="MsoNormal" align="center" style="text-align:center"><i><span style="color:#333333">"You're eager to help and you felt your opinions were being ignored."</span></i><span style="color:#333333"><o:p></o:p></span></p>
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<p class="MsoNormal"><span style="color:#333333"><o:p> </o:p></span></p>
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<p class="MsoNormal"><span style="color:#333333">Then you can move on. Once you've dissolved the ill feelings that were generated, you can talk about the facts behind the issue. <o:p></o:p></span></p>
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<p class="MsoNormal" align="center" style="text-align:center"><o:p> </o:p></p>
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<p class="MsoNormal" align="center" style="text-align:center"><span style="font-size:10.5pt;color:#533907"> </span><b><span style="font-family:"Arial",sans-serif;color:#BF3F2F">YOU CAN ASK A QUESTION!</span></b><span style="color:#333333"><o:p></o:p></span></p>
<p class="MsoNormal" align="center" style="text-align:center"><span style="color:#333333"><o:p> </o:p></span></p>
<p class="MsoNormal" align="center" style="text-align:center"><span style="font-size:10.5pt;font-family:"Arial",sans-serif;color:#533907">Do you have an
<b>idea for an article</b>, or a <b>problem using technology</b> in some way...</span><span style="color:#333333"><o:p></o:p></span></p>
<p class="MsoNormal" align="center" style="text-align:center"><span style="color:#333333"><o:p> </o:p></span></p>
<p class="MsoNormal" align="center" style="text-align:center"><span style="font-size:13.5pt;font-family:"Tahoma",sans-serif;color:#E6092E"></span><b><span style="font-size:13.5pt;font-family:"Arial",sans-serif;color:#BF3F2F">We can help! </span></b><span style="color:#333333"><a href="http://r20.rs6.net/tn.jsp?f=001psPXtfByAyRpN-tuRmIq-Y6Eo3yGlvOSjmzfIEkzrX_QZ-gY8bvqDF7k0FCqLXINWcSbiuk2TukZbpLdKyuIOSA4niLO1VbzTRR6LpyJ5bhgyNiscOjQkHDDjIyBofR6UOUkgj7uc6KtXT_lWKJWADrOyrCN_Cpm5Cfay7t9YSY=&c=oB00PCALXN2CPolgI6BTwreaWYAQ2mcsId50mj2PBdm3dGEaOi195g==&ch=qHkd9zh4dNrEFn2GDAeac5PEsgsXz_lNdyENQUFj6hs1JPxP2umppA==" target="_blank"><b><span style="font-size:13.5pt;font-family:"Arial",sans-serif;color:#BF3F2F">CLICK
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<p class="MsoNormal" align="center" style="text-align:center"><b><span style="font-size:13.5pt;font-family:"Tahoma",sans-serif;color:#BF3F2F"></span></b><span style="color:#333333"><o:p></o:p></span></p>
<p class="MsoNormal" align="center" style="text-align:center"><b><span style="font-size:10.5pt;font-family:"Arial",sans-serif;color:#4C4C4C">Just contact us and we'll get the answer for you right away.
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For information on site licenses or how to include additional recipients, email <a href="mailto:darci.hanning@state.or.us">
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<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#1F4E79">Cheers,<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#1F4E79"><o:p> </o:p></span></p>
<p class="MsoNormal" style="margin-bottom:3.0pt"><b><span style="font-size:10.0pt;font-family:"Century Gothic",sans-serif;color:black">Darci Hanning, MLIS<o:p></o:p></span></b></p>
<p class="MsoNormal" style="margin-bottom:3.0pt;line-height:115%"><span style="font-size:9.0pt;line-height:115%;font-family:"Calibri",sans-serif;color:#1F4E79">Technology Development Consultant</span><span style="font-size:9.0pt;line-height:115%;font-family:"Calibri",sans-serif;color:#1F4E79"><o:p></o:p></span></p>
<p class="MsoNormal" style="margin-bottom:3.0pt;line-height:115%"><span style="font-size:9.0pt;line-height:115%;font-family:"Calibri",sans-serif;color:#2E74B5"><a href="mailto:darci.hanning@state.or.us"><span style="color:#2E74B5">darci.hanning@state.or.us</span></a></span><span style="font-size:9.0pt;line-height:115%;font-family:"Calibri",sans-serif;color:#1F4E79">
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