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<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F4E79">Greetings!<o:p></o:p></span></p>
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<p class="MsoNormal" align="center" style="text-align:center"><span style="color:#333333"> </span><b><span style="font-size:8.5pt;font-family:"Arial",sans-serif;color:white">Want to share Tech-Talk? Ask first. Contact
</span></b><span style="color:#333333"><a href="mailto:info@tech-talk.com" target="_blank"><b><span style="font-size:8.5pt;font-family:"Arial",sans-serif;color:white">info@Tech-Talk.com</span></b></a>
</span><b><span style="font-size:8.5pt;font-family:"Arial",sans-serif;color:white">© 2018 Shared Results International</span></b><span style="color:#333333"><o:p></o:p></span></p>
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<p class="MsoNormal"><b><span style="font-size:13.5pt;font-family:"Arial",sans-serif;color:#333333">Brought to you by the State Library of Oregon</span></b><span style="color:#333333"><o:p></o:p></span></p>
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<p class="MsoNormal"><span style="color:#333333">The State Library is pleased to provide you with Tech-Talk.com. We encourage you to make the most of this skill-building membership site at <a href="http://r20.rs6.net/tn.jsp?f=0012vfbVk41Wufy6mGWvD7NLgNSUZ4bIp-su62pyQMcwPQdMjJWJK0FCtVMw-vRP7-NxkjsxVeDmzLKFvvgPI_gNo_WjT1eE7ff4GVCVHIadg1APFDdzAAplLLWGFDlDgw28LD0SHuTSmFc2OCGAjD5jQ==&c=_tuu3SYvh1oXaybnDQb7ik6RIRZFxf5_gy8MtYyiHSj2t-GTFlScMw==&ch=ZZ-OfrlXK6PkAK4YGEDyWTgfMv1WkcBWt1L_2yEfZZKSL9JhTURJFw==" target="_blank"><span style="color:#3661BD">www.Tech-Talk.com</span></a>.
<o:p></o:p></span></p>
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<p class="MsoNormal"><b><span style="color:black">Username</span></b><span style="color:black">: ORLIBTECH</span><span style="color:#333333"><o:p></o:p></span></p>
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<p class="MsoNormal"><b><span style="color:black">Password</span></b><span style="color:black">: ORLIBTECH (case sensitive) </span><span style="color:#333333"><o:p></o:p></span></p>
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<p class="MsoNormal"><span style="color:black">Contact Darci Hanning at </span><span style="color:#333333"><a href="mailto:darci.hanning@state.or.us" target="_blank"><span style="color:#3300FF">darci.hanning@state.or.us</span></a></span><span style="color:black"> if
you have questions. </span><span style="color:#333333"><o:p></o:p></span></p>
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<p class="MsoNormal" align="center" style="text-align:center"><a href="http://r20.rs6.net/tn.jsp?f=0012vfbVk41Wufy6mGWvD7NLgNSUZ4bIp-su62pyQMcwPQdMjJWJK0FCjWRTlN9Oumuqmvm9W8er5z4RoK_ThKTASxBF4Xnxs3TZpMdEc-bba1xL8PsdtRrEypRfmN96HX6nIFHRsx9fbxZWL8j9UvcNwit6OMrhoH3Erb4EDqibDGOy3YjUhFfLYCfHhApRJu6&c=_tuu3SYvh1oXaybnDQb7ik6RIRZFxf5_gy8MtYyiHSj2t-GTFlScMw==&ch=ZZ-OfrlXK6PkAK4YGEDyWTgfMv1WkcBWt1L_2yEfZZKSL9JhTURJFw=="><span style="text-decoration:none"><img border="0" width="485" id="_x0000_i1032" src="http://files.constantcontact.com/ee1208b4001/2b47553b-0655-4574-8c79-e3841b96c919.jpg"></span></a><o:p></o:p></p>
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<p class="MsoNormal" align="center" style="text-align:center"><span style="font-size:10.5pt;color:#111111">Photo by </span><span style="color:#333333"><a href="http://r20.rs6.net/tn.jsp?f=0012vfbVk41Wufy6mGWvD7NLgNSUZ4bIp-su62pyQMcwPQdMjJWJK0FCjWRTlN9Oumus7Qr_uc_X_ut8zovYL-8bHzSNbEj4SqsnBbUzbrdRGBcuydA93T2CYofNE_v-bF5DrhCf7v9G3VjzQfFdIZMT9fmxwvwdQ5rzE3bteLWQzkuFXxnGZ_JB01q1X8O_CeLPijM73OOMHAVxDpM3so8DO2Z9EdIPB1mSH-IhZ1LF3X5DBBKMlcTcC-kTMngP5uV94hkqPFN1h9BEdDddiRiuA==&c=_tuu3SYvh1oXaybnDQb7ik6RIRZFxf5_gy8MtYyiHSj2t-GTFlScMw==&ch=ZZ-OfrlXK6PkAK4YGEDyWTgfMv1WkcBWt1L_2yEfZZKSL9JhTURJFw==" target="_blank"><span style="font-size:10.5pt;color:#999999">Jason
Blackeye</span></a></span><span style="font-size:10.5pt;color:#111111"> on </span><span style="color:#333333"><a href="http://r20.rs6.net/tn.jsp?f=0012vfbVk41Wufy6mGWvD7NLgNSUZ4bIp-su62pyQMcwPQdMjJWJK0FCjWRTlN9OumunqMacl2MyYukNPg83a_vXjgoapDOu65AEOROciVVhDj_0yS77wRWDFcrcFUyNlbZ0MJUSidPqxhj-r7cuiN8XfcVgjEDdAp5rbJAUO6ZGyL_sLKKZYaDH5YjkHBcF0idIQMPS1qCXl9yCmROClBccn6dulR-C-Td14D_a6RNpHLv3b-A1Mf9RXZJlGCfi36xGW4XQwnAoyP44XbUOOlrn05EE5x_N55K&c=_tuu3SYvh1oXaybnDQb7ik6RIRZFxf5_gy8MtYyiHSj2t-GTFlScMw==&ch=ZZ-OfrlXK6PkAK4YGEDyWTgfMv1WkcBWt1L_2yEfZZKSL9JhTURJFw==" target="_blank"><span style="font-size:10.5pt;color:#999999">Unsplash</span></a><o:p></o:p></span></p>
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<p class="MsoNormal"><span style="color:#333333"> </span><b><span style="font-size:13.5pt;font-family:"Arial",sans-serif;color:#333333">This Week's Tech-Talk: INTERNET</span></b><span style="color:#333333"><o:p></o:p></span></p>
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<p class="MsoNormal"><b><span style="color:#3661BD">1. VIDEO ...</span></b><span style="color:#333333"> Is That Website Unsafe?<o:p></o:p></span></p>
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<p class="MsoNormal"><b><span style="color:#3661BD">2. ARTICLE ...</span></b><b><span style="color:#333333"> </span></b><span style="color:#333333">Is That Website Unsafe?<o:p></o:p></span></p>
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<p class="MsoNormal"><b><span style="color:#3661BD">3. COMMUNICATING ... </span></b><span style="color:#333333">Interpersonal communications skills<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="color:black"> </span><span style="color:#333333"><o:p></o:p></span></p>
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<p class="MsoNormal"><b><span style="color:#333333">NOTE: To view the VIDEO, </span>
</b><span style="color:#333333"><a href="http://r20.rs6.net/tn.jsp?f=0012vfbVk41Wufy6mGWvD7NLgNSUZ4bIp-su62pyQMcwPQdMjJWJK0FCjWRTlN9Oumuqmvm9W8er5z4RoK_ThKTASxBF4Xnxs3TZpMdEc-bba1xL8PsdtRrEypRfmN96HX6nIFHRsx9fbxZWL8j9UvcNwit6OMrhoH3Erb4EDqibDGOy3YjUhFfLYCfHhApRJu6&c=_tuu3SYvh1oXaybnDQb7ik6RIRZFxf5_gy8MtYyiHSj2t-GTFlScMw==&ch=ZZ-OfrlXK6PkAK4YGEDyWTgfMv1WkcBWt1L_2yEfZZKSL9JhTURJFw==" target="_blank"><b><span style="color:#3661BD">click
here</span></b></a><b>. Enter the Username and Password!</b><o:p></o:p></span></p>
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<p class="MsoNormal"><b><span style="font-size:13.5pt;font-family:"Arial",sans-serif;color:#3661BD">Tech-Talk: INTERNET - Is That Website Unsafe?
</span></b><span style="color:#333333"><o:p></o:p></span></p>
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<p class="MsoNormal"><i><span style="color:#333333">Advanced</span></i><span style="color:#333333"><o:p></o:p></span></p>
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<p class="MsoNormal"><span style="color:#333333">The other day I went to a web page that I had visited in the past only to be met with a bold message telling me the site was
<b>not secure </b>-- that the connection was not private. It was potentially unsafe.<o:p></o:p></span></p>
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<p class="MsoNormal" align="center" style="text-align:center"><img border="0" width="465" id="_x0000_i1034" src="http://files.constantcontact.com/ee1208b4001/04d17298-aa23-4a01-b634-c536c6ec568c.jpg" alt="unsecure"><o:p></o:p></p>
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<p class="MsoNormal" align="center" style="text-align:center"><o:p> </o:p></p>
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<p class="MsoNormal"><b><span style="color:#333333">How could this be?</span></b><span style="color:#333333">
<b>The site was safe just the other day!</b><o:p></o:p></span></p>
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<p class="MsoNormal"><span style="color:#333333"><o:p> </o:p></span></p>
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<p class="MsoNormal"><span style="color:#333333">You may have noticed this happening to you more frequently ... getting a warning message on web pages that you have used before ... or which are well known and should be fine.<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="color:#333333"><o:p> </o:p></span></p>
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<p class="MsoNormal"><span style="color:#333333">This is because in recent years, the technology for increasing security on webpages has advanced significantly, so that now the best-practice is to "lock" the pages down, by getting them
<i>SSL Certified</i>.<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="color:#333333"><o:p> </o:p></span></p>
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<p class="MsoNormal"><span style="color:#333333">If a page does not have this safety protocol installed (yet), you will get a warning saying that it is not secure.<o:p></o:p></span></p>
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<p class="MsoNormal" align="center" style="text-align:center"><img border="0" width="361" id="_x0000_i1035" src="http://files.constantcontact.com/ee1208b4001/a67541a7-6d49-4f1a-9859-57fde954a49e.png"><o:p></o:p></p>
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<p class="MsoNormal" align="center" style="text-align:center"><o:p> </o:p></p>
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<p class="MsoNormal"><span style="color:#333333">In an effort to help keep user information safe,
<b>the major browsers are blocking (even penalizing) websites that do not have the updated secure protocol.</b><o:p></o:p></span></p>
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<p class="MsoNormal"><span style="color:#333333"><o:p> </o:p></span></p>
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<p class="MsoNormal"><span style="color:#333333">There is a simple way to tell if a site is SSL Certified ...
<b>look for the "https://" at the beginning of a URL address.</b> Webpages that start with "http://"<i>
</i>are the older, standards sites. Those that begin with "https://" (note the "s") are the ones that are secure.<o:p></o:p></span></p>
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<img border="0" width="5" height="1" id="_x0000_i1036" src="https://imgssl.constantcontact.com/letters/images/1101116784221/S.gif"><o:p></o:p></p>
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<p class="MsoNormal" align="center" style="text-align:center"><o:p> </o:p></p>
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<p class="MsoNormal"><b><span style="font-family:"Arial",sans-serif;color:#3661BD">What the Acronyms Mean</span></b><span style="color:#333333"><o:p></o:p></span></p>
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<p class="MsoNormal" align="center" style="text-align:center"><o:p> </o:p></p>
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<p class="MsoNormal"><span style="color:#333333">You shouldn't need a degree in IT to feel safe when you're keying in information like your email or credit card number on a website. So let's break down the alphabet soup acronyms of HTTP, HTTPS, SSL and TLS
so that you understand what's going on.<o:p></o:p></span></p>
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<p class="MsoNormal" align="center" style="text-align:center"><o:p> </o:p></p>
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<p class="MsoNormal"><i><span style="color:#333333">HyperText Transfer Protocol</span></i><span style="color:#333333"> (http) and
<i>HyperText Transfer Protocol Secure</i> (https) are basically languages for transmitting information between web servers and clients.<o:p></o:p></span></p>
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<p class="MsoNormal" align="center" style="text-align:center"><o:p> </o:p></p>
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<p class="MsoNormal" align="center" style="text-align:center"><img border="0" width="462" id="_x0000_i1037" src="http://files.constantcontact.com/ee1208b4001/67b3d21b-31f7-4c35-9672-570d8681c6c6.png" alt="HTTPS"><o:p></o:p></p>
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<p class="MsoNormal" align="center" style="text-align:center"><o:p> </o:p></p>
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<p class="MsoNormal"><b><span style="color:#333333">HTTPS is a <i>secure </i>connection</span></b><span style="color:#333333"> (hence the "s' on the end), while
<b>HTTP is unsecure -- </b>or <i>not encrypted.</i> <o:p></o:p></span></p>
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<p class="MsoNormal"><span style="color:#333333"><o:p> </o:p></span></p>
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<p class="MsoNormal"><span style="color:#333333">It used to be that only websites that took sensitive or credit card information needed to be secure. But now the recommendation is for ALL websites to have this level of encryption.<o:p></o:p></span></p>
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<p class="MsoNormal"><b><span style="font-size:13.5pt;font-family:"Arial",sans-serif;color:#3661BD">How SSL and TLS Play a Part</span></b><span style="color:#333333"><o:p></o:p></span></p>
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<p class="MsoNormal"><span style="color:#333333">You may have heard the term SSL -- a website gets an "SSL certificate" to make it safe. This acronym refers to the
<i>Secure Socket Layer</i> which is commonly used interchangeably with the term TLS or
<i>Transport Layer Security</i>. Both of these protocols help <i>encrypt information
</i>that is transmitted over a computer network. <o:p></o:p></span></p>
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<p class="MsoNormal"><span style="color:#333333"><o:p> </o:p></span></p>
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<p class="MsoNormal"><span style="color:#333333">For example, when this updated protocol was first recommended, at Tech-Talk, we worked with our website hosting company to obtain an SSL Certificate for the website updating it to the HTTPS protocol.<o:p></o:p></span></p>
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<img border="0" width="5" height="1" id="_x0000_i1039" src="https://imgssl.constantcontact.com/letters/images/1101116784221/S.gif"><o:p></o:p></p>
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<p class="MsoNormal"><b><span style="font-family:"Arial",sans-serif;color:#3661BD">How Can You SEE if a Website is Secure?</span></b><span style="color:#333333"><o:p></o:p></span></p>
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<tbody>
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<td valign="top" style="padding:7.5pt 15.0pt 7.5pt 15.0pt">
<div>
<div>
<div>
<p class="MsoNormal"><span style="color:#333333">Each <i>browser </i>has its own way of displaying that a site is secure -- and
<b>the image of a <i>padlock </i>in the address bar</b> <b>(usually green or gray)</b>
<b>is the key that confirms it</b>. <o:p></o:p></span></p>
</div>
<div>
<p class="MsoNormal"><span style="color:#333333"><o:p> </o:p></span></p>
</div>
<div>
<p class="MsoNormal"><span style="color:#333333">As in the example below in Google Chrome, you see that both
<i>Tech-Talk.com</i> and <i>Amazon.com</i> have the <b>green padlock</b> displaying with the word "<b>Secure</b>" next to it. And the protocol HTTPS is in the website's URL.<o:p></o:p></span></p>
</div>
</div>
</div>
</td>
</tr>
</tbody>
</table>
</div>
</td>
</tr>
</tbody>
</table>
</div>
<p class="MsoNormal" align="center" style="text-align:center"><o:p> </o:p></p>
<div align="center">
<table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0" width="100%" style="width:100.0%;border-collapse:collapse;min-width: 100%">
<tbody>
<tr>
<td width="100%" valign="top" style="width:100.0%;padding:0in 0in 0in 0in">
<div>
<table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0" width="100%" style="width:100.0%;border-collapse:collapse">
<tbody>
<tr>
<td valign="top" style="padding:7.5pt 0in 7.5pt 0in">
<div>
<p class="MsoNormal" align="center" style="text-align:center"><img border="0" width="406" id="_x0000_i1040" src="http://files.constantcontact.com/ee1208b4001/94932dfd-a633-4dae-aa62-91a1dca7c4b5.png" alt="padlock"><o:p></o:p></p>
</div>
</td>
</tr>
</tbody>
</table>
</div>
</td>
</tr>
</tbody>
</table>
</div>
<p class="MsoNormal" align="center" style="text-align:center"><o:p> </o:p></p>
<div align="center">
<table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0" width="100%" style="width:100.0%;border-collapse:collapse;min-width: 100%">
<tbody>
<tr>
<td width="100%" valign="top" style="width:100.0%;padding:0in 0in 0in 0in;word-wrap: break-word">
<div>
<table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0" width="100%" style="width:100.0%;border-collapse:collapse;word-wrap: break-word">
<tbody>
<tr>
<td valign="top" style="padding:7.5pt 15.0pt 7.5pt 15.0pt">
<div>
<div>
<div>
<p class="MsoNormal"><span style="color:#333333">In Mozilla Firefox, you also see the green padlock displayed next to the website URL.<o:p></o:p></span></p>
</div>
</div>
</div>
</td>
</tr>
</tbody>
</table>
</div>
</td>
</tr>
</tbody>
</table>
</div>
<p class="MsoNormal" align="center" style="text-align:center"><o:p> </o:p></p>
<div align="center">
<table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0" width="100%" style="width:100.0%;border-collapse:collapse;min-width: 100%">
<tbody>
<tr>
<td width="100%" valign="top" style="width:100.0%;padding:0in 0in 0in 0in">
<div>
<table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0" width="100%" style="width:100.0%;border-collapse:collapse">
<tbody>
<tr>
<td valign="top" style="padding:7.5pt 0in 7.5pt 0in">
<div>
<p class="MsoNormal" align="center" style="text-align:center"><img border="0" width="404" id="_x0000_i1041" src="http://files.constantcontact.com/ee1208b4001/cd40af85-d89a-4bb3-b8d4-ac83164505dc.png" alt="Firefox padlock"><o:p></o:p></p>
</div>
</td>
</tr>
</tbody>
</table>
</div>
</td>
</tr>
</tbody>
</table>
</div>
<p class="MsoNormal" align="center" style="text-align:center"><o:p> </o:p></p>
<div align="center">
<table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0" width="100%" style="width:100.0%;border-collapse:collapse;min-width: 100%">
<tbody>
<tr>
<td width="100%" valign="top" style="width:100.0%;padding:0in 0in 0in 0in;word-wrap: break-word">
<div>
<table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0" width="100%" style="width:100.0%;border-collapse:collapse;word-wrap: break-word">
<tbody>
<tr>
<td valign="top" style="padding:7.5pt 15.0pt 7.5pt 15.0pt">
<table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0" align="right" style="border-collapse:collapse;margin-right:3.5pt">
<tbody>
<tr style="height:.75pt">
<td width="15" valign="top" style="width:11.25pt;padding:0in 0in 0in 0in;height:.75pt">
<p class="MsoNormal" align="center" style="text-align:center;mso-line-height-alt:.75pt">
<img border="0" width="15" height="1" id="_x0000_i1042" src="https://imgssl.constantcontact.com/letters/images/sys/S.gif"><o:p></o:p></p>
</td>
<td valign="top" style="padding:0in 0in 0in 0in;height:.75pt">
<div>
<p class="MsoNormal" align="center" style="text-align:center"><img border="0" width="220" id="_x0000_i1043" src="http://files.constantcontact.com/ee1208b4001/74655d83-20bb-41b9-a951-8358dc68e121.png" alt="website security"><o:p></o:p></p>
</div>
</td>
</tr>
<tr style="height:3.75pt">
<td width="15" valign="top" style="width:3.75pt;padding:0in 0in 0in 0in;height:3.75pt">
<p class="MsoNormal" align="center" style="text-align:center;mso-line-height-alt:.75pt">
<img border="0" width="5" height="1" id="_x0000_i1044" src="https://imgssl.constantcontact.com/letters/images/sys/S.gif"><o:p></o:p></p>
</td>
<td valign="top" style="padding:0in 0in 0in 0in;height:3.75pt">
<p class="MsoNormal" align="center" style="text-align:center;mso-line-height-alt:.75pt">
<img border="0" width="1" height="5" id="_x0000_i1045" src="https://imgssl.constantcontact.com/letters/images/sys/S.gif"><o:p></o:p></p>
</td>
</tr>
</tbody>
</table>
</td>
<div>
<div>
<div>
<p class="MsoNormal"><span style="color:#333333">When looking at sites in Google Chrome, you may see either the green padlock, or other symbols showing the site is
<i>not secure</i>, or even <i>dangerous</i>. <o:p></o:p></span></p>
</div>
<div>
<p class="MsoNormal"><span style="color:#333333"><o:p> </o:p></span></p>
</div>
<div>
<p class="MsoNormal"><span style="color:#333333">Other browsers have similar security symbols and messages.<o:p></o:p></span></p>
</div>
<div>
<p class="MsoNormal"><span style="color:#333333"><o:p> </o:p></span></p>
</div>
<div>
<p class="MsoNormal"><span style="color:#333333">For example, in the image below, you see that this site does
<i>not </i>have the padlock. And when you click on the information link (the "i" in a circle), it displays a message telling you
<i>"Your connection to this site is not secure."</i><o:p></o:p></span></p>
</div>
</div>
</div>
</tr>
</tbody>
</table>
</div>
</td>
</tr>
</tbody>
</table>
</div>
</td>
</tr>
</tbody>
</table>
</div>
</td>
<p class="MsoNormal" align="center" style="text-align:center"><o:p> </o:p>
<p></p>
<div align="center"></div>
</p>
</tr>
</tbody>
</table>
<table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0" width="100%" style="width:100.0%;border-collapse:collapse;min-width: 100%">
<tbody>
<tr>
<td width="100%" valign="top" style="width:100.0%;padding:0in 0in 0in 0in">
<div>
<table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0" width="100%" style="width:100.0%;border-collapse:collapse">
<tbody>
<tr>
<td valign="top" style="padding:7.5pt 0in 7.5pt 0in">
<div>
<p class="MsoNormal" align="center" style="text-align:center"><img border="0" width="324" id="_x0000_i1046" src="http://files.constantcontact.com/ee1208b4001/c159d2b9-01b8-421e-92ff-bca4eb80832e.png" alt="unsecure site"><o:p></o:p></p>
</div>
</td>
</tr>
</tbody>
</table>
</div>
</td>
</tr>
</tbody>
</table>
</div>
<p class="MsoNormal" align="center" style="text-align:center"><o:p> </o:p></p>
<div align="center">
<table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0" width="100%" style="width:100.0%;border-collapse:collapse;min-width: 100%">
<tbody>
<tr>
<td width="100%" valign="top" style="width:100.0%;padding:0in 0in 0in 0in">
<div>
<table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0" width="100%" style="width:100.0%;border-collapse:collapse;min-width: 100%">
<tbody>
<tr>
<td valign="top" style="padding:0in 0in 0in 0in">
<div align="center">
<table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0" width="100%" style="width:100.0%;border-collapse:collapse;min-width: 100%;cursor:default">
<tbody>
<tr>
<td width="100%" valign="top" style="width:100.0%;padding:6.75pt 0in 6.75pt 0in">
<div align="center">
<table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0" width="93%" style="width:93.0%;border-collapse:collapse;min-width: 93%">
<tbody>
<tr style="height:.75pt">
<td style="background:#478CCB;padding:0in 0in .75pt 0in;height:.75pt">
<div>
<p class="MsoNormal" align="center" style="text-align:center;mso-line-height-alt:.75pt">
<img border="0" width="5" height="1" id="_x0000_i1047" src="https://imgssl.constantcontact.com/letters/images/1101116784221/S.gif"><o:p></o:p></p>
</div>
</td>
</tr>
</tbody>
</table>
</div>
</td>
</tr>
</tbody>
</table>
</div>
</td>
</tr>
</tbody>
</table>
</div>
</td>
</tr>
</tbody>
</table>
</div>
<p class="MsoNormal" align="center" style="text-align:center"><o:p> </o:p></p>
<div align="center">
<table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0" width="100%" style="width:100.0%;border-collapse:collapse;min-width: 100%">
<tbody>
<tr>
<td width="100%" valign="top" style="width:100.0%;padding:0in 0in 0in 0in;word-wrap: break-word">
<div>
<table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0" width="100%" style="width:100.0%;border-collapse:collapse;word-wrap: break-word">
<tbody>
<tr>
<td valign="top" style="padding:7.5pt 15.0pt 7.5pt 15.0pt">
<div>
<div>
<div>
<p class="MsoNormal"><b><span style="font-size:13.5pt;font-family:"Arial",sans-serif;color:#3661BD">Why Should You Care?</span></b><span style="color:#333333"><o:p></o:p></span></p>
</div>
</div>
</div>
</td>
</tr>
</tbody>
</table>
</div>
</td>
</tr>
</tbody>
</table>
</div>
<p class="MsoNormal" align="center" style="text-align:center"><o:p> </o:p></p>
<div align="center">
<table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0" width="100%" style="width:100.0%;border-collapse:collapse;min-width: 100%">
<tbody>
<tr>
<td width="100%" valign="top" style="width:100.0%;padding:0in 0in 0in 0in;word-wrap: break-word">
<div>
<table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0" width="100%" style="width:100.0%;border-collapse:collapse;word-wrap: break-word">
<tbody>
<tr>
<td valign="top" style="padding:7.5pt 15.0pt 7.5pt 15.0pt">
<div>
<div>
<div>
<p class="MsoNormal"><b><span style="color:#333333">When you visit a website, should you care if it is secure or not?
</span></b><span style="color:#333333"><o:p></o:p></span></p>
</div>
<div>
<p class="MsoNormal"><span style="color:#333333"><o:p> </o:p></span></p>
</div>
<div>
<p class="MsoNormal"><span style="color:#333333">If you're reading a blog and not entering any personal data into forms on the site, then securing your information is not a factor.<o:p></o:p></span></p>
</div>
<div>
<p class="MsoNormal"><span style="color:#333333"><o:p> </o:p></span></p>
</div>
<div>
<p class="MsoNormal"><span style="color:#333333">But if you're entering <i>any</i> information on the site, protecting your data is important.<o:p></o:p></span></p>
</div>
<div>
<p class="MsoNormal"><span style="color:#333333"><o:p> </o:p></span></p>
</div>
<div>
<p class="MsoNormal"><span style="color:#333333">A secure "HTTPS" website protects your data in these ways:<o:p></o:p></span></p>
</div>
<div>
<p class="MsoNormal"><span style="color:#333333"><o:p> </o:p></span></p>
</div>
<p class="MsoNormal" style="margin-left:30.0pt;text-indent:-12.0pt;mso-list:l6 level1 lfo1">
<![if !supportLists]><span style="font-size:10.0pt;font-family:Symbol;color:#333333"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><b><span style="color:#333333">Confidentiality </span>
</b><i><span style="color:#333333">encrypts </span></i><span style="color:#333333">the data that you enter into a site so that no one else can read it. For example, if you're using public Wi-Fi without an HTTPS connection, a hacker could see private information
as it is being transferred. <o:p></o:p></span></p>
<div>
<p class="MsoNormal"><span style="color:#333333"><o:p> </o:p></span></p>
</div>
<p class="MsoNormal" style="margin-left:30.0pt;text-indent:-12.0pt;mso-list:l4 level1 lfo2">
<![if !supportLists]><span style="font-size:10.0pt;font-family:Symbol;color:#333333"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><b><span style="color:#333333">Data Integrity</span></b><span style="color:#333333">
<i>ensures </i>the information that you key into website forms to be transmitted is
<i>not </i>tampered with in transit. It can't be intercepted by hackers.<o:p></o:p></span></p>
<div>
<p class="MsoNormal"><span style="color:#333333"><o:p> </o:p></span></p>
</div>
<p class="MsoNormal" style="margin-left:30.0pt;text-indent:-12.0pt;mso-list:l5 level1 lfo3">
<![if !supportLists]><span style="font-size:10.0pt;font-family:Symbol;color:#333333"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><b><span style="color:#333333">Authentication</span></b><span style="color:#333333">
<i>verifies the ownership </i>of the website. It prevents hackers from creating realistic looking copies of websites designed to steal your information.<o:p></o:p></span></p>
</div>
</div>
</td>
</tr>
</tbody>
</table>
</div>
</td>
</tr>
</tbody>
</table>
</div>
<p class="MsoNormal" align="center" style="text-align:center"><o:p> </o:p></p>
<div align="center">
<table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0" width="100%" style="width:100.0%;border-collapse:collapse;min-width: 100%">
<tbody>
<tr>
<td width="100%" valign="top" style="width:100.0%;padding:0in 0in 0in 0in">
<div>
<table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0" width="100%" style="width:100.0%;border-collapse:collapse;min-width: 100%">
<tbody>
<tr>
<td valign="top" style="padding:0in 0in 0in 0in">
<div align="center">
<table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0" width="100%" style="width:100.0%;border-collapse:collapse;min-width: 100%;cursor:default">
<tbody>
<tr>
<td width="100%" valign="top" style="width:100.0%;padding:6.75pt 0in 6.75pt 0in">
<div align="center">
<table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0" width="93%" style="width:93.0%;border-collapse:collapse;min-width: 93%">
<tbody>
<tr style="height:.75pt">
<td style="background:#478CCB;padding:0in 0in .75pt 0in;height:.75pt">
<div>
<p class="MsoNormal" align="center" style="text-align:center;mso-line-height-alt:.75pt">
<img border="0" width="5" height="1" id="_x0000_i1048" src="https://imgssl.constantcontact.com/letters/images/1101116784221/S.gif"><o:p></o:p></p>
</div>
</td>
</tr>
</tbody>
</table>
</div>
</td>
</tr>
</tbody>
</table>
</div>
</td>
</tr>
</tbody>
</table>
</div>
</td>
</tr>
</tbody>
</table>
</div>
<p class="MsoNormal" align="center" style="text-align:center"><o:p> </o:p></p>
<div align="center">
<table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0" width="100%" style="width:100.0%;border-collapse:collapse;min-width: 100%">
<tbody>
<tr>
<td width="100%" valign="top" style="width:100.0%;background:white;padding:0in 0in 0in 0in;word-wrap: break-word">
<div>
<table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0" width="100%" style="width:100.0%;border-collapse:collapse;word-wrap: break-word">
<tbody>
<tr>
<td valign="top" style="padding:7.5pt 15.0pt 7.5pt 15.0pt">
<div>
<div>
<div>
<p class="MsoNormal"><b><span style="font-size:13.5pt;font-family:"Arial",sans-serif;color:#3661BD">How You Can be Vigilant</span></b><span style="color:#333333"><o:p></o:p></span></p>
</div>
</div>
</div>
</td>
</tr>
</tbody>
</table>
</div>
</td>
</tr>
</tbody>
</table>
</div>
<p class="MsoNormal" align="center" style="text-align:center"><o:p> </o:p></p>
<div align="center">
<table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0" width="100%" style="width:100.0%;border-collapse:collapse;min-width: 100%">
<tbody>
<tr>
<td width="100%" valign="top" style="width:100.0%;padding:0in 0in 0in 0in;word-wrap: break-word">
<div>
<table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0" width="100%" style="width:100.0%;border-collapse:collapse;word-wrap: break-word">
<tbody>
<tr>
<td valign="top" style="padding:7.5pt 15.0pt 7.5pt 15.0pt">
<table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0" align="right" style="border-collapse:collapse;margin-right:3.5pt">
<tbody>
<tr style="height:.75pt">
<td width="15" valign="top" style="width:11.25pt;padding:0in 0in 0in 0in;height:.75pt">
<p class="MsoNormal" align="center" style="text-align:center;mso-line-height-alt:.75pt">
<img border="0" width="15" height="1" id="_x0000_i1049" src="https://imgssl.constantcontact.com/letters/images/sys/S.gif"><o:p></o:p></p>
</td>
<td valign="top" style="padding:0in 0in 0in 0in;height:.75pt">
<div>
<p class="MsoNormal" align="center" style="text-align:center"><img border="0" width="290" id="_x0000_i1050" src="http://files.constantcontact.com/ee1208b4001/dfa3ab46-cde4-4d4b-a45f-0b0b6987f5d1.png" alt="stay secure"><o:p></o:p></p>
</div>
</td>
</tr>
<tr style="height:3.75pt">
<td width="15" valign="top" style="width:3.75pt;padding:0in 0in 0in 0in;height:3.75pt">
<p class="MsoNormal" align="center" style="text-align:center;mso-line-height-alt:.75pt">
<img border="0" width="5" height="1" id="_x0000_i1051" src="https://imgssl.constantcontact.com/letters/images/sys/S.gif"><o:p></o:p></p>
</td>
<td valign="top" style="padding:0in 0in 0in 0in;height:3.75pt">
<p class="MsoNormal" align="center" style="text-align:center;mso-line-height-alt:.75pt">
<img border="0" width="1" height="5" id="_x0000_i1052" src="https://imgssl.constantcontact.com/letters/images/sys/S.gif"><o:p></o:p></p>
</td>
</tr>
</tbody>
</table>
</td>
<div>
<div>
<div>
<p class="MsoNormal"><span style="color:#333333">It may take some time for all websites to become complaint and institute the HTTPS protocol. There's kind of a "grace" period in this transition where unsecured sites are not red-flagged in your browser window.
But you can take precautions. <o:p></o:p></span></p>
</div>
<div>
<p class="MsoNormal"><span style="color:#333333"><o:p> </o:p></span></p>
</div>
<p class="MsoNormal" style="margin-left:30.0pt;text-indent:-12.0pt;mso-list:l1 level1 lfo4">
<![if !supportLists]><span style="font-size:10.0pt;font-family:Symbol;color:#333333"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span style="color:#333333">If you visit a site and
<b>don't</b> see a green padlock, as long as you're not entering data in a form, most likely the site may not be harmful.<o:p></o:p></span></p>
<div>
<p class="MsoNormal"><span style="color:#333333"><o:p> </o:p></span></p>
</div>
<p class="MsoNormal" style="margin-left:30.0pt;text-indent:-12.0pt;mso-list:l0 level1 lfo5">
<![if !supportLists]><span style="font-size:10.0pt;font-family:Symbol;color:#333333"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span style="color:#333333">However, before you enter any information into a form, even an email address -- but especially credit card information,
<b>look for that green padlock to ensure your information is transmitted safely. </b><o:p></o:p></span></p>
</div>
</div>
</tr>
</tbody>
</table>
</div>
</td>
</tr>
</tbody>
</table>
</div>
</td>
</tr>
</tbody>
</table>
<p class="MsoNormal" align="center" style="text-align:center"><o:p> </o:p></p>
<div align="center">
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<p class="MsoNormal" align="center" style="text-align:center;mso-line-height-alt:.75pt">
<img border="0" width="5" height="1" id="_x0000_i1053" src="https://imgssl.constantcontact.com/letters/images/1101116784221/S.gif"><o:p></o:p></p>
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<p class="MsoNormal" align="center" style="text-align:center"><o:p> </o:p></p>
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<p class="MsoNormal"><b><span style="font-size:13.5pt;font-family:"Arial",sans-serif;color:#3661BD">What You Can Do if a Website isn't Displaying in Your Browser</span></b><span style="color:#333333"><o:p></o:p></span></p>
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<p class="MsoNormal" align="center" style="text-align:center"><o:p> </o:p></p>
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<div>
<p class="MsoNormal"><span style="color:#333333">Each site's SSL certification has to be renewed in intervals (sometimes every 90 days, or annually) to ensure it is still valid. Sometimes the automatic system that does this runs into a streaming glitch, so
the renewal doesn't kick in. The owner of the site then has to trigger it manually to re-certify. <o:p></o:p></span></p>
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<p class="MsoNormal"><span style="color:#333333"><o:p> </o:p></span></p>
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<p class="MsoNormal"><span style="color:#333333">If this is a known web page to you, you can bypass the warning by clicking on
<i>"Advanced" </i>and choosing to <i>proceed to the page</i>. <o:p></o:p></span></p>
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<p class="MsoNormal" align="center" style="text-align:center"><o:p> </o:p></p>
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<p class="MsoNormal" align="center" style="text-align:center;mso-line-height-alt:.75pt">
<img border="0" width="5" height="1" id="_x0000_i1054" src="https://imgssl.constantcontact.com/letters/images/sys/S.gif"><o:p></o:p></p>
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<p class="MsoNormal" align="center" style="text-align:center"><o:p> </o:p></p>
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<p class="MsoNormal" align="center" style="text-align:center"><img border="0" width="200" id="_x0000_i1055" src="http://files.constantcontact.com/ee1208b4001/f8f1ecc8-4884-4c21-8ed0-cf647e6db944.png"><o:p></o:p></p>
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<p class="MsoNormal" align="center" style="text-align:center;mso-line-height-alt:.75pt">
<img border="0" width="15" height="1" id="_x0000_i1056" src="https://imgssl.constantcontact.com/letters/images/sys/S.gif"><o:p></o:p></p>
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<p class="MsoNormal" align="center" style="text-align:center;mso-line-height-alt:.75pt">
<img border="0" width="1" height="5" id="_x0000_i1057" src="https://imgssl.constantcontact.com/letters/images/sys/S.gif"><o:p></o:p></p>
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<p class="MsoNormal" align="center" style="text-align:center;mso-line-height-alt:.75pt">
<img border="0" width="5" height="1" id="_x0000_i1058" src="https://imgssl.constantcontact.com/letters/images/sys/S.gif"><o:p></o:p></p>
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<p class="MsoNormal"><b><span style="font-size:13.5pt;font-family:"Arial",sans-serif;color:#333333">Communications: Interactive Skills</span></b><span style="color:#333333"><o:p></o:p></span></p>
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<div>
<p class="MsoNormal"><i><span style="color:#333333">How often do you do each of these?</span></i><span style="color:#333333"><o:p></o:p></span></p>
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<p class="MsoNormal"><span style="color:#333333"><o:p> </o:p></span></p>
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<div>
<p class="MsoNormal"><span style="color:#333333">Every single thing we say to each other, whether it's in meetings, on the phone or at the water cooler, falls into one of three communication behaviors. We're either
<i>clarifying, reacting </i>or <i>initiating</i>.<o:p></o:p></span></p>
</div>
<div>
<p class="MsoNormal"><span style="color:#333333"><o:p> </o:p></span></p>
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<div>
<p class="MsoNormal"><span style="color:#333333">Over the next couple of issues, we'll share insight into how each of these can be used to improve the quality of your day to day interaction with colleagues. As you become more sensitive to the differences, start
tracking how often you do each.<o:p></o:p></span></p>
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<div>
<p class="MsoNormal"><span style="color:#333333"><o:p> </o:p></span></p>
</div>
<div>
<p class="MsoNormal"><b><span style="color:#3661BD">Clarifying Communications </span>
</b><span style="color:#333333"><o:p></o:p></span></p>
</div>
<div>
<p class="MsoNormal"><span style="color:#333333"><o:p> </o:p></span></p>
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<div>
<p class="MsoNormal"><span style="color:#333333">The first two types of clarifying communications are what we do most frequently: give and seek information. These are the easiest to identify.<o:p></o:p></span></p>
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<div>
<p class="MsoNormal"><span style="color:#333333"><o:p> </o:p></span></p>
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<div>
<p class="MsoNormal"><b><span style="color:#333333">Give Information</span></b><span style="color:#333333">: <i>Offer facts and opinions</i>. The sad truth is that most of us spend an inordinate amount of time "giving information". We're telling people what
we think, what we know, what they should understand. The reality is that "Giving Information" is the least powerful interactive communication skill. It's less capable of generating engagement, buy-in and support. Just telling stuff to people has limited effect.<o:p></o:p></span></p>
</div>
<div>
<p class="MsoNormal"><span style="color:#333333"><o:p> </o:p></span></p>
</div>
<p class="MsoNormal" style="margin-left:30.0pt;text-indent:-12.0pt;mso-list:l2 level1 lfo6">
<![if !supportLists]><span style="font-size:10.0pt;font-family:Symbol;color:#333333"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><i><span style="color:#333333">Our numbers are up 25% this year.</span></i><span style="color:#333333"><o:p></o:p></span></p>
<p class="MsoNormal" style="margin-left:30.0pt;text-indent:-12.0pt;mso-list:l2 level1 lfo6">
<![if !supportLists]><span style="font-size:10.0pt;font-family:Symbol;color:#333333"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><i><span style="color:#333333">The Director is coming to our meeting next week to give feedback on the show.</span></i><span style="color:#333333"><o:p></o:p></span></p>
<p class="MsoNormal" style="margin-left:30.0pt;text-indent:-12.0pt;mso-list:l2 level1 lfo6">
<![if !supportLists]><span style="font-size:10.0pt;font-family:Symbol;color:#333333"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><i><span style="color:#333333">The most common problem from the focus group session was "listening".</span></i><span style="color:#333333"><o:p></o:p></span></p>
<div>
<p class="MsoNormal"><span style="color:#333333"><o:p> </o:p></span></p>
</div>
<div>
<p class="MsoNormal"><b><span style="color:#333333">Seek Information</span></b><span style="color:#333333">: <i>Ask questions – looking for facts</i>. Interspersing questions, gathering data and insight are good techniques for engaging others, getting their
support and benefiting from other people's knowledge. Certainly being sure you have all your facts in order before giving directions is a strong skill to development.<o:p></o:p></span></p>
</div>
<div>
<p class="MsoNormal"><span style="color:#333333"><o:p> </o:p></span></p>
</div>
<p class="MsoNormal" style="margin-left:30.0pt;text-indent:-12.0pt;mso-list:l3 level1 lfo7">
<![if !supportLists]><span style="font-size:10.0pt;font-family:Symbol;color:#333333"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><i><span style="color:#333333">What are the department's goals this year?</span></i><span style="color:#333333"><o:p></o:p></span></p>
<p class="MsoNormal" style="margin-left:30.0pt;text-indent:-12.0pt;mso-list:l3 level1 lfo7">
<![if !supportLists]><span style="font-size:10.0pt;font-family:Symbol;color:#333333"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><i><span style="color:#333333">How many have signed up for the Community Service Project?</span></i><span style="color:#333333"><o:p></o:p></span></p>
<p class="MsoNormal" style="margin-left:30.0pt;text-indent:-12.0pt;mso-list:l3 level1 lfo7">
<![if !supportLists]><span style="font-size:10.0pt;font-family:Symbol;color:#333333"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><i><span style="color:#333333">Does anyone have the revised training schedule?</span></i><span style="color:#333333"><o:p></o:p></span></p>
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<p class="MsoNormal"><span style="color:#333333"><o:p> </o:p></span></p>
</div>
<div>
<p class="MsoNormal"><b><span style="color:#333333">Try this... </span></b><span style="color:#333333">Just in one meeting or a phone conversation, take a piece of paper and mark a single tick mark for each time you
<b>Give Info</b> and <b>Seek Info</b>. What kind of ratio do you have between the two?<o:p></o:p></span></p>
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<p class="MsoNormal" align="center" style="text-align:center"><o:p> </o:p></p>
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<img border="0" width="5" height="1" id="_x0000_i1059" src="https://imgssl.constantcontact.com/letters/images/sys/S.gif"><o:p></o:p></p>
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<p class="MsoNormal" align="center" style="text-align:center"><o:p> </o:p></p>
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<p class="MsoNormal" align="center" style="text-align:center"><img border="0" width="600" id="_x0000_i1060" src="http://files.constantcontact.com/ee1208b4001/9aa120ac-150c-4f0d-9bbd-dc5dbd2f0179.png" alt="innovation"><o:p></o:p></p>
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<p class="MsoNormal" align="center" style="text-align:center"><o:p> </o:p></p>
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<p class="MsoNormal" align="center" style="text-align:center"><span style="color:#333333"> <a href="http://r20.rs6.net/tn.jsp?f=0012vfbVk41Wufy6mGWvD7NLgNSUZ4bIp-su62pyQMcwPQdMjJWJK0FCtVMw-vRP7-NxkjsxVeDmzLKFvvgPI_gNo_WjT1eE7ff4GVCVHIadg1APFDdzAAplLLWGFDlDgw28LD0SHuTSmFc2OCGAjD5jQ==&c=_tuu3SYvh1oXaybnDQb7ik6RIRZFxf5_gy8MtYyiHSj2t-GTFlScMw==&ch=ZZ-OfrlXK6PkAK4YGEDyWTgfMv1WkcBWt1L_2yEfZZKSL9JhTURJFw==" target="_blank"><span style="font-family:"Arial",sans-serif;color:#3661BD">CLICK
HERE ... for the TECH-TALK LIBRARY!</span></a><o:p></o:p></span></p>
<p class="MsoNormal" align="center" style="text-align:center"><span style="color:#333333"><o:p> </o:p></span></p>
<div>
<p class="MsoNormal"><b><span style="font-size:10.5pt;font-family:"Arial",sans-serif;color:#333333">NOTE:</span></b><span style="font-size:10.5pt;font-family:"Arial",sans-serif;color:#333333"> Forgot your user ID? See your sponsor block at the top of this email.</span><span style="color:#333333"><o:p></o:p></span></p>
</div>
<div>
<p class="MsoNormal"><span style="font-size:10.5pt;font-family:"Arial",sans-serif;color:#333333">Problems? Contact us at
</span><span style="color:#333333"><a href="mailto:Support@Tech-Talk.com" target="_blank"><b><span style="font-size:10.5pt;font-family:"Arial",sans-serif;color:#3661BD">Support@Tech-Talk.com</span></b></a><o:p></o:p></span></p>
</div>
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<p class="MsoNormal" align="center" style="text-align:center"><o:p> </o:p></p>
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<img border="0" width="5" height="1" id="_x0000_i1061" src="https://imgssl.constantcontact.com/letters/images/sys/S.gif"><o:p></o:p></p>
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<p class="MsoNormal" align="center" style="text-align:center"><o:p> </o:p></p>
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<p class="MsoNormal" style="margin-bottom:3.0pt"><b><span style="font-size:10.0pt;font-family:"Century Gothic",sans-serif;color:black">Darci Hanning, MLIS<o:p></o:p></span></b></p>
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