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<p class="MsoNormal" style="margin:0in 0in 0.0001pt;line-height:normal"><font size="2"><span style="font-family:arial,helvetica,sans-serif"><span>Heather
McNeil has been the Youth Services Manager at Deschutes Public Library for 19
years. She is the recipient of OLA’s 2014 Librarian of the Year and the 2017
Evelyn Sibley Lampman Award, and she served on the 2005 Newbery and 2018
Caldecott Committees.<span>  </span>Please download
and read her latest article, “What Did We Learn? Youth and Family Programs at
Deschutes Public Library” here:<span></span></span></span></font></p><font size="2"><span style="font-family:arial,helvetica,sans-serif">

</span></font><p class="MsoNormal" style="margin:0in 0in 0.0001pt;line-height:normal"><font size="2"><span style="font-family:arial,helvetica,sans-serif"><a href="https://commons.pacificu.edu/olaq/vol23/iss4/10/" style="color:blue;text-decoration:underline"><span>https://commons.pacificu.edu/olaq/vol23/iss4/10/</span></a><span><span></span></span></span></font></p><font size="2"><span style="font-family:arial,helvetica,sans-serif">

</span></font><p style="margin-bottom:0.0001pt;margin-right:0in;margin-left:0in"><font size="2"><span style="font-family:arial,helvetica,sans-serif">From Heather’s article, “A four-year-old in a sparkly
dress and tiara. Patrons loudly hammering on leather strips. Sleepy faces
peering up from sleeping bags. Teens geeking out over Sherlock and anime
characters. Llamas peeing on the carpet. Wait. What? Llamas in the library?
Surely not. Who would bring llamas in the library? That would be me. And it’s
just one of the many things I’ve learned over the years about youth programs,
good, bad, and ugly. Let’s start with the good.”<span></span></span></font></p><font size="2"><span style="font-family:arial,helvetica,sans-serif">

</span></font><div><font size="2"><span style="font-family:arial,helvetica,sans-serif"><br></span></font></div><div><font size="2"><span style="font-family:arial,helvetica,sans-serif"></span></font><font size="2"><span style="font-family:arial,helvetica,sans-serif"></span></font><span style="font-size:12pt;font-family:"Arial","sans-serif""><font size="2"><span style="font-family:arial,helvetica,sans-serif">Please read on, you won’t regret it. This
article illustrates how good life can be, and provides examples and lessons of
how to make it that way.</span></font></span></div><div><span style="font-size:12pt;font-family:"Arial","sans-serif""><font size="2"><span style="font-family:arial,helvetica,sans-serif"></span></font><span></span></span><font size="2"><span style="font-family:arial,helvetica,sans-serif"></span></font><br></div><div><font size="2">Thank you,</font></div><div><font size="2">Charles Wood</font></div><div><font size="2">OLA Communications</font></div><div><font size="2"></font><br></div></div>