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<p class="MsoNormal"><span style="font-family:"Arial",sans-serif;color:#1F4E79">Hello again,<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Arial",sans-serif;color:#1F4E79"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Arial",sans-serif;color:#1F4E79">Just a quick reminder that Niche Academy (online, self-paced tutorials) is available for use by
<b>staff and patrons</b> in Oregon! Please see the original email below… <o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Arial",sans-serif;color:#1F4E79"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Arial",sans-serif;color:#1F4E79">Not sure where to get started? Check out these tutorials:<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Arial",sans-serif;color:#1F4E79"><o:p> </o:p></span></p>
<p class="MsoNormal"><b><span style="font-family:"Arial",sans-serif;color:#1F4E79">Public Service<o:p></o:p></span></b></p>
<p class="MsoListParagraph" style="text-indent:-.25in;mso-list:l2 level1 lfo1"><![if !supportLists]><span style="font-family:Symbol;color:#1F4E79"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span style="font-family:"Arial",sans-serif;color:#1F4E79"><a href="https://my.nicheacademy.com/oregonstaff/course/1631">Addressing Homeless Issues</a><o:p></o:p></span></p>
<p class="MsoListParagraph" style="text-indent:-.25in;mso-list:l2 level1 lfo1"><![if !supportLists]><span style="font-family:Symbol;color:#1F4E79"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span style="font-family:"Arial",sans-serif;color:#1F4E79"><a href="https://my.nicheacademy.com/oregonstaff/course/4099">Customer Service 101</a><o:p></o:p></span></p>
<p class="MsoListParagraph" style="text-indent:-.25in;mso-list:l2 level1 lfo1"><![if !supportLists]><span style="font-family:Symbol;color:#1F4E79"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span style="font-family:"Arial",sans-serif;color:#1F4E79"><a href="https://my.nicheacademy.com/oregonstaff/course/2961">Survival Spanish for Library Staff</a><o:p></o:p></span></p>
<p class="MsoListParagraph" style="text-indent:-.25in;mso-list:l2 level1 lfo1"><![if !supportLists]><span style="font-family:Symbol;color:#1F4E79"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span style="font-family:"Arial",sans-serif;color:#1F4E79"><a href="https://my.nicheacademy.com/oregonstaff/course/2122">How to Handle Angry Customers</a><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Arial",sans-serif;color:#1F4E79"><o:p> </o:p></span></p>
<p class="MsoNormal"><b><span style="font-family:"Arial",sans-serif;color:#1F4E79">Reference<o:p></o:p></span></b></p>
<p class="MsoListParagraph" style="text-indent:-.25in;mso-list:l1 level1 lfo2"><![if !supportLists]><span style="font-family:Symbol;color:#1F4E79"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span style="font-family:"Arial",sans-serif;color:#1F4E79"><a href="https://my.nicheacademy.com/oregonstaff/course/3136">Genealogy</a> and
<a href="https://my.nicheacademy.com/oregonstaff/course/3151">How to Serve Genealogists Now</a><o:p></o:p></span></p>
<p class="MsoListParagraph" style="text-indent:-.25in;mso-list:l1 level1 lfo2"><![if !supportLists]><span style="font-family:Symbol;color:#1F4E79"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span style="font-family:"Arial",sans-serif;color:#1F4E79"><a href="https://my.nicheacademy.com/oregonstaff/course/2953">Business Resources and Job Hunting</a><o:p></o:p></span></p>
<p class="MsoListParagraph" style="text-indent:-.25in;mso-list:l1 level1 lfo2"><![if !supportLists]><span style="font-family:Symbol;color:#1F4E79"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span style="font-family:"Arial",sans-serif;color:#1F4E79"><a href="https://my.nicheacademy.com/oregonstaff/course/2955">Consumer Information</a><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Arial",sans-serif;color:#1F4E79"><o:p> </o:p></span></p>
<p class="MsoNormal"><b><span style="font-family:"Arial",sans-serif;color:#1F4E79">For Directors<o:p></o:p></span></b></p>
<p class="MsoListParagraph" style="text-indent:-.25in;mso-list:l3 level1 lfo3"><![if !supportLists]><span style="font-family:Symbol;color:#1F4E79"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span style="font-family:"Arial",sans-serif;color:#1F4E79"><a href="https://my.nicheacademy.com/oregonstaff/course/6711">Public Library Directors 101</a> (</span><b><span style="font-family:"Arial",sans-serif;color:red">New!</span></b><span style="font-family:"Arial",sans-serif;color:#1F4E79">)<o:p></o:p></span></p>
<p class="MsoListParagraph" style="text-indent:-.25in;mso-list:l3 level1 lfo3"><![if !supportLists]><span style="font-family:Symbol;color:#1F4E79"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span style="font-family:"Arial",sans-serif;color:#1F4E79"><a href="https://my.nicheacademy.com/oregonstaff/course/5854">Code of Ethics for New Directors</a><o:p></o:p></span></p>
<p class="MsoListParagraph" style="text-indent:-.25in;mso-list:l3 level1 lfo3"><![if !supportLists]><span style="font-family:Symbol;color:#1F4E79"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span style="font-family:"Arial",sans-serif;color:#1F4E79"><a href="https://my.nicheacademy.com/oregonstaff/course/3372">Making Employee Training Stick</a><o:p></o:p></span></p>
<p class="MsoListParagraph" style="text-indent:-.25in;mso-list:l3 level1 lfo3"><![if !supportLists]><span style="font-family:Symbol;color:#1F4E79"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span style="font-family:"Arial",sans-serif;color:#1F4E79"><a href="https://my.nicheacademy.com/oregonstaff/course/3148">How to Influence Politicians for Library Funding</a><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Arial",sans-serif;color:#1F4E79"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Arial",sans-serif;color:#1F4E79">Questions? Comments? Please don’t hesitate to contact me!<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Arial",sans-serif;color:#1F4E79"><o:p> </o:p></span></p>
<p class="MsoNormal"><b><span style="font-family:"Arial",sans-serif;color:#1F4E79">Original announcement:<o:p></o:p></span></b></p>
<p class="MsoNormal"><span style="font-family:"Arial",sans-serif;color:#1F4E79"><o:p> </o:p></span></p>
<p class="MsoNormal" style="margin-left:.5in"><span style="font-family:"Arial",sans-serif;color:#1F4E79">The State Library of Oregon is performing a trial of Niche Academy, an "online learning platform made for libraries," and we could use your feedback!<o:p></o:p></span></p>
<p class="MsoNormal" style="margin-left:.5in"><span style="font-family:"Arial",sans-serif;color:#1F4E79"><o:p> </o:p></span></p>
<p class="MsoNormal" style="mso-margin-top-alt:0in;margin-right:0in;margin-bottom:12.0pt;margin-left:.5in">
<span style="font-family:"Arial",sans-serif;color:#1F4E79">Currently we have set up two collections of tutorials you can use:<o:p></o:p></span></p>
<p class="MsoNormal" style="mso-margin-top-alt:0in;margin-right:0in;margin-bottom:12.0pt;margin-left:1.0in;text-indent:-.25in;mso-list:l0 level1 lfo4">
<![if !supportLists]><span style="font-family:Symbol;color:#1F4E79"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><u><span style="font-family:"Arial",sans-serif;color:#1F4E79"><a href="https://my.nicheacademy.com/libraryresearch">Library Research</a></span></u><span style="font-family:"Arial",sans-serif;color:#1F4E79">:
<b>Patron-focused tutorials</b> for common library products (like OverDrive and Mango Languages) as well as tutorials on research essentials. These tutorials can be
<u><a href="https://docs.google.com/document/d/17XxLLgH6mqEIGqbvjjrwDg3NCjUESjLNFlemijtA5Qw/edit?usp=sharing">embedded on your library’s website</a></u> and also used for staff training.<o:p></o:p></span></p>
<p class="MsoNormal" style="mso-margin-top-alt:0in;margin-right:0in;margin-bottom:12.0pt;margin-left:1.0in;text-indent:-.25in;mso-list:l0 level1 lfo4">
<![if !supportLists]><span style="font-family:Symbol;color:#1F4E79"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><u><span style="font-family:"Arial",sans-serif;color:#1F4E79"><a href="https://my.nicheacademy.com/oregonstaff">Library Staff Training</a></span></u><span style="font-family:"Arial",sans-serif;color:#1F4E79">:
<b>Tutorials for staff training</b> in areas such as ethics, public service, reference, and technology. (Note: many of these tutorials have been developed by other libraries, so feel free to let us know if some seem not applicable to Oregon library staff.)<o:p></o:p></span></p>
<p class="MsoNormal" style="margin-left:.5in"><span style="font-family:"Arial",sans-serif;color:#1F4E79">We encourage you, between now and the end of April, to
<b>utilize these tutorials</b> and <b>gather feedback from your patrons and colleagues</b>. We will be contacting you in early May to get your perception on the usability and usefulness of the tutorials to help us determine whether or not to continue subscribing
to this product.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Arial",sans-serif;color:#1F4E79"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Arial",sans-serif;color:#1F4E79"><o:p> </o:p></span></p>
<p class="MsoNormal" style="margin-bottom:3.0pt"><b><span style="font-size:10.0pt;font-family:"Century Gothic",sans-serif;color:black">Darci Hanning, MLIS<o:p></o:p></span></b></p>
<p class="MsoNormal" style="margin-bottom:3.0pt;line-height:115%"><b><span style="line-height:115%;color:#1F4E79">Public Library Consultant / CE Coordinator<br>
</span></b><span style="color:#1F4E79"><a href="mailto:darci.hanning@state.or.us"><b><span style="line-height:115%;color:#2E74B5">darci.hanning@state.or.us</span></b></a></span><b><span style="line-height:115%;color:#1F4E79"> | 503-378-2527</span></b><b><span style="color:#1F4E79">|
</span></b><span style="color:#1F4E79"><a href="https://www.oregon.gov/library"><b><span style="color:#0563C1">www.oregon.gov/library</span></b></a></span><b><u><span style="color:#0563C1"><o:p></o:p></span></u></b></p>
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