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<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#1F497D">Greetings and welcome to this week’s issue of Tech-Talk! Having problems viewing this newsletter? View in your
<b><a href="https://www.tech-talk.com/word-pick-up-where-you-left-off.html">web browser</a></b> instead – when prompted for the USERNAME and PASSWORD use: ORLIBTECH for BOTH.</span><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#1F497D"><o:p></o:p></span></p>
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<span style="font-size:1.0pt">Use this keyboard shortcut to find your place in a doucment
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<p class="MsoNormal" align="center" style="text-align:center"><span style="color:#333333"> </span><b><span style="font-size:8.5pt;font-family:"Arial",sans-serif;color:white">Want to share Tech-Talk? Ask first. Contact
</span></b><span style="color:#333333"><a href="mailto:info@tech-talk.com" target="_blank"><b><span style="font-size:8.5pt;font-family:"Arial",sans-serif;color:white">info@Tech-Talk.com</span></b></a>
</span><b><span style="font-size:8.5pt;font-family:"Arial",sans-serif;color:white">© 2019 Shared Results International</span></b><span style="color:#333333">
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<p class="MsoNormal"><span style="color:#333333"> </span><b><span style="font-size:13.5pt;font-family:"Arial",sans-serif;color:#333333">This Week's Topic: QUICK TIP - WORD</span></b><span style="color:#333333">
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<p class="MsoNormal"><b><span style="color:#16274C">1. VIDEO ... </span></b><span style="color:#333333">Pick Up Where You Left Off in a Long Document<o:p></o:p></span></p>
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<p class="MsoNormal"><b><span style="color:#16274C">2. ARTICLE ...</span></b><b><span style="color:#333333"> </span></b><span style="color:#333333">Pick Up Where You Left Off in a Long Document<o:p></o:p></span></p>
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<p class="MsoNormal"><b><span style="color:#16274C">3. COMMUNICATING </span></b><span style="color:#16274C">... What are your communication principles?</span><span style="color:#333333">
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<p class="MsoNormal" align="center" style="text-align:center"><span style="font-size:10.5pt;color:#111111">Photo by </span><span style="color:#333333"><a href="http://r20.rs6.net/tn.jsp?f=0016FVmSx5aJtPoMQTSjcsUnMP3NRegHDsA71870nhF5Bj7qWFdaCf1a9HHHS1B1yOtSvhMTKd0nEewAEPWLE4xVMYsfjQQNGwbotwooC8w8eLiGSWnjP3yhsjbSHERuIQn61gQwN2Rsyh-59p_tNLjTotOKnUy9gaa26gB7SRQUFooCn_YCVkLU1cCMR8l7CWElCEEYJFHlY3gyZdlC3wRiUIYsD68pIi-aYUB30XfekL-IQvbSJ1HCpjVJYtf8CxBk2SCLMMW4QM=&c=rI6yaGOmcKrzSen5FadF0tP-6sJkn46uEUTaxxuNUlP4nSXkreQLdQ==&ch=f9usDtsSgD1e-AbvAEyfGaVDQ8FzkEaXeE8Q_FpzYhx-Nkk9nlKvtg==" target="_blank"><span style="font-size:10.5pt;color:#999999">Vernon
Raineil Cenzon</span></a></span><span style="font-size:10.5pt;color:#111111"> on </span><span style="color:#333333"><a href="http://r20.rs6.net/tn.jsp?f=0016FVmSx5aJtPoMQTSjcsUnMP3NRegHDsA71870nhF5Bj7qWFdaCf1a9HHHS1B1yOtjKoimayASGXH6WhCwqDHaihfRqD0N0vZED2scLW80EH4NRV6WhJN104uIojZ_N1GpYWvxiKaqehN3RGkKk_srUgGqYJMx_G4ihcxXaofykqLtyZnNLNE9sQ8dpiv6OKnY_jwKEZZT5FNNNDoyOjB3Y9dFAIeG0OAtRPvAsoZKr7SiKcD7zVyOb5TQB3eIUsiR6zrTExi-NLGZe3IWqIwpe2gSpBIF2jt&c=rI6yaGOmcKrzSen5FadF0tP-6sJkn46uEUTaxxuNUlP4nSXkreQLdQ==&ch=f9usDtsSgD1e-AbvAEyfGaVDQ8FzkEaXeE8Q_FpzYhx-Nkk9nlKvtg==" target="_blank"><span style="font-size:10.5pt;color:#999999">Unsplash</span></a>
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<p class="MsoNormal"><b><span style="font-size:13.5pt;font-family:"Arial",sans-serif;color:#333333">Brought To You By
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<p class="MsoNormal"><span style="color:#333333"><a href="http://r20.rs6.net/tn.jsp?f=0016FVmSx5aJtPoMQTSjcsUnMP3NRegHDsA71870nhF5Bj7qWFdaCf1azwxb7DRw_tzCCAHU7wxRnHCDc5gQ-Jy9urbmwwfghucZdJs3g1mK8vDOjuirjY3cVkAUyVaZ3rnhLkJ_4txwbc8R1zZzz1RGhipGY94HnFV&c=rI6yaGOmcKrzSen5FadF0tP-6sJkn46uEUTaxxuNUlP4nSXkreQLdQ==&ch=f9usDtsSgD1e-AbvAEyfGaVDQ8FzkEaXeE8Q_FpzYhx-Nkk9nlKvtg==" target="_blank"><b><span style="font-size:13.5pt;font-family:"Arial",sans-serif;color:#3661BD">Visit
Tech-Talk.com Database</span></b></a><o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#333333"><o:p> </o:p></span></p>
<p class="MsoNormal"><b><span style="color:#333333">Username</span></b><span style="color:#333333">:
<span class="contact-detail">ORLIBTECH</span> <o:p></o:p></span></p>
<p class="MsoNormal"><b><span style="color:#333333">Password</span></b><span style="color:#333333">:
<span class="contact-detail">ORLIBTECH</span> <o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#333333"><o:p> </o:p></span></p>
<p class="MsoNormal"><b><span style="color:#333333">Questions about Tech-Talk?</span></b><span style="color:#333333"><o:p></o:p></span></p>
<p class="MsoNormal"><span class="contact-detail"><span style="color:#333333"><a href="mailto:darci.hanning@state.or.us">darci.hanning@state.or.us</a></span></span><span style="color:#333333"><o:p></o:p></span></p>
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<p class="MsoNormal" align="center" style="text-align:center"><o:p> </o:p></p>
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<p class="MsoNormal" align="center" style="text-align:center;mso-line-height-alt:.75pt">
<img border="0" width="5" height="1" id="_x0000_i1032" src="https://imgssl.constantcontact.com/letters/images/sys/S.gif"><o:p></o:p></p>
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<p class="MsoNormal" align="center" style="text-align:center"><o:p> </o:p></p>
<div align="center">
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<p class="MsoNormal"><b><span style="font-size:13.5pt;font-family:"Arial",sans-serif;color:#3661BD">QUICK TIP: WORD - Pick Up Where You Left Off in a Long Document</span></b><span style="color:#333333"><o:p></o:p></span></p>
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<p class="MsoNormal"><i><span style="color:#333333">Novice</span></i><span style="color:#333333"><o:p></o:p></span></p>
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<p class="MsoNormal" align="center" style="text-align:center"><o:p> </o:p></p>
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<td width="15" valign="top" style="width:11.25pt;padding:0in 0in 0in 0in;height:.75pt">
<p class="MsoNormal" align="center" style="text-align:center;mso-line-height-alt:.75pt">
<img border="0" width="15" height="1" id="_x0000_i1033" src="https://imgssl.constantcontact.com/letters/images/sys/S.gif"><o:p></o:p></p>
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<p class="MsoNormal" align="center" style="text-align:center"><img border="0" width="284" id="_x0000_i1034" src="https://files.constantcontact.com/ee1208b4001/c405211d-560e-44b6-948d-6301a140145b.png" alt="pick up where you left off"><o:p></o:p></p>
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<p class="MsoNormal" align="center" style="text-align:center;mso-line-height-alt:.75pt">
<img border="0" width="5" height="1" id="_x0000_i1035" src="https://imgssl.constantcontact.com/letters/images/sys/S.gif"><o:p></o:p></p>
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<p class="MsoNormal" align="center" style="text-align:center;mso-line-height-alt:.75pt">
<img border="0" width="1" height="5" id="_x0000_i1036" src="https://imgssl.constantcontact.com/letters/images/sys/S.gif"><o:p></o:p></p>
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<p class="MsoNormal"><span style="color:#333333">Have you ever found yourself in this situation?<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="color:#333333"><o:p> </o:p></span></p>
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<p class="MsoNormal"><span style="color:#333333">You spent a good chunk of time yesterday working in a very large document. Today, you re-open the Word file to resume your work and you have to scroll through the whole thing to find the spot where you left off. <o:p></o:p></span></p>
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<p class="MsoNormal"><span style="color:#333333"><o:p> </o:p></span></p>
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<p class="MsoNormal"><span style="color:#333333">Wouldn’t it be great if <b>Word could just
<i>remember </i>where you stopped and take you right back to that location? </b>It can!<o:p></o:p></span></p>
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<p class="MsoNormal" align="center" style="text-align:center"><o:p> </o:p></p>
<div align="center">
<table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0" width="100%" style="width:100.0%;border-collapse:collapse;min-width: 100%">
<tbody>
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<td width="100%" valign="top" style="width:100.0%;padding:0in 0in 0in 0in">
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<table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0" width="100%" style="width:100.0%;border-collapse:collapse">
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<p class="MsoNormal" align="center" style="text-align:center"><img border="0" width="393" id="_x0000_i1037" src="https://files.constantcontact.com/ee1208b4001/1f2663de-c1a6-4292-bc9e-cf089a60ca4d.png" alt="Shift + F5"><o:p></o:p></p>
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<p class="MsoNormal" align="center" style="text-align:center"><o:p> </o:p></p>
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<p class="MsoNormal"><span style="color:#333333">The next time you open your document, just press
<b>SHIFT + F5</b>.<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="color:#333333"><o:p> </o:p></span></p>
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<p class="MsoNormal"><span style="color:#333333">Typically, this keyboard shortcut will automatically
<b>move your cursor to the location of the <i>last </i>change</b> you made <i>before
</i>you saved the document.<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="color:#333333"><o:p> </o:p></span></p>
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<p class="MsoNormal"><b><span style="color:#333333">NOTE:</span></b><span style="color:#333333"> Be sure your fingers are in the right place. Sometimes they move automatically to
<i>Ctrl </i>instead of <i>Shift </i>or the number "5" instead of "F5".<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="color:#333333"><o:p> </o:p></span></p>
</div>
<div>
<p class="MsoNormal"><b><span style="color:#333333">TIP:</span></b><span style="color:#333333">
<b>You can</b> <b>also use this handy shortcut </b>if you've made changes to a document, then moved or scrolled to another point in it and would now like to return to the part you changed.<o:p></o:p></span></p>
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<p class="MsoNormal" align="center" style="text-align:center"><o:p> </o:p></p>
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<p class="MsoNormal" align="center" style="text-align:center;mso-line-height-alt:.75pt">
<img border="0" width="5" height="1" id="_x0000_i1038" src="https://imgssl.constantcontact.com/letters/images/sys/S.gif"><o:p></o:p></p>
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<p class="MsoNormal" align="center" style="text-align:center"><o:p> </o:p></p>
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<p class="MsoNormal" align="center" style="text-align:center"><img border="0" width="180" id="_x0000_i1039" src="http://files.constantcontact.com/ee1208b4001/f8f1ecc8-4884-4c21-8ed0-cf647e6db944.png"><o:p></o:p></p>
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<td width="15" valign="top" style="width:11.25pt;padding:0in 0in 0in 0in;height:.75pt">
<p class="MsoNormal" align="center" style="text-align:center;mso-line-height-alt:.75pt">
<img border="0" width="15" height="1" id="_x0000_i1040" src="https://imgssl.constantcontact.com/letters/images/sys/S.gif"><o:p></o:p></p>
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<td valign="top" style="padding:0in 0in 0in 0in;height:.75pt">
<p class="MsoNormal" align="center" style="text-align:center;mso-line-height-alt:.75pt">
<img border="0" width="1" height="5" id="_x0000_i1041" src="https://imgssl.constantcontact.com/letters/images/sys/S.gif"><o:p></o:p></p>
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<td width="15" valign="top" style="width:3.75pt;padding:0in 0in 0in 0in;height:.75pt">
<p class="MsoNormal" align="center" style="text-align:center;mso-line-height-alt:.75pt">
<img border="0" width="5" height="1" id="_x0000_i1042" src="https://imgssl.constantcontact.com/letters/images/sys/S.gif"><o:p></o:p></p>
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<div>
<p class="MsoNormal"><b><span style="font-size:13.5pt;font-family:"Arial",sans-serif;color:#333333">Communication: Principles</span></b><span style="color:#333333"><o:p></o:p></span></p>
</div>
<div>
<p class="MsoNormal"><i><span style="color:#333333">What are your communication principles?</span></i><span style="color:#333333"><o:p></o:p></span></p>
</div>
<div>
<p class="MsoNormal"><span style="color:#333333"><o:p> </o:p></span></p>
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<div>
<p class="MsoNormal"><span style="color:#333333">Yes, last week we introduced a <a href="http://r20.rs6.net/tn.jsp?f=0016FVmSx5aJtPoMQTSjcsUnMP3NRegHDsA71870nhF5Bj7qWFdaCf1a9HHHS1B1yOtvDwdpR4S4xW2wxpX89Zj-tJOHEfk0b6qEu1Ub3BNqCDJ8G0zXW5DhlIyaGEfZRghSG_B06Mj0n4WoRpDaXKerAXwmMTW2Du-1fK4r2KFfzMzsh7i7oFSEiwuhuOlO--fJhCW2Abn7jo=&c=rI6yaGOmcKrzSen5FadF0tP-6sJkn46uEUTaxxuNUlP4nSXkreQLdQ==&ch=f9usDtsSgD1e-AbvAEyfGaVDQ8FzkEaXeE8Q_FpzYhx-Nkk9nlKvtg==" target="_blank">
<span style="color:#3661BD">set of communication principles</span></a> that were developed by the Brooklyn Public Library.
<b>Which of those are important to you in your work environment?</b> <o:p></o:p></span></p>
</div>
<div>
<p class="MsoNormal"><span style="color:#333333"><o:p> </o:p></span></p>
</div>
<div>
<p class="MsoNormal"><span style="color:#333333">Here's another set that were created by facilitating a group of Xerox Business Services employees.
<b>Do some of these resonate with you?</b> <o:p></o:p></span></p>
</div>
<div>
<p class="MsoNormal"><span style="color:#333333"><o:p> </o:p></span></p>
</div>
<p class="MsoNormal" align="center" style="text-align:center"><b><span style="color:#3661BD">9 Principles for Effective Communications</span></b><span style="color:#333333"><o:p></o:p></span></p>
<p class="MsoNormal" align="center" style="text-align:center"><b><span style="color:#3661BD">Xerox Business Services (1993)</span></b><span style="color:#333333"><o:p></o:p></span></p>
<div>
<p class="MsoNormal"><span style="color:#333333"><o:p> </o:p></span></p>
</div>
<div>
<p class="MsoNormal"><b><span style="color:#333333">Shared Responsibility - </span>
</b><span style="color:#333333">Effective communication is a shared responsibility. We are all responsible for processing information when we receive it and asking for it when we don't get it.<o:p></o:p></span></p>
</div>
<div>
<p class="MsoNormal"><span style="color:#333333"><o:p> </o:p></span></p>
</div>
<div>
<p class="MsoNormal"><b><span style="color:#333333">Inclusive - </span></b><span style="color:#333333">Effective communication means including everyone. It is a "bringing in" activity rather than "shutting out." By including people we foster a sense of respect,
belonging and allow more accurate information to be shared.<o:p></o:p></span></p>
</div>
<div>
<p class="MsoNormal"><span style="color:#333333"><o:p> </o:p></span></p>
</div>
<div>
<p class="MsoNormal"><b><span style="color:#333333">Two way - </span></b><span style="color:#333333">Effective communication is a two-way process. Even if one person is doing all the talking, the other person needs to be actively listening or communication
has not occurred.<o:p></o:p></span></p>
</div>
<div>
<p class="MsoNormal"><span style="color:#333333"><o:p> </o:p></span></p>
</div>
<div>
<p class="MsoNormal"><b><span style="color:#333333">Open and Honest - </span></b><span style="color:#333333">Effective communication is open, honest and direct. We accomplish this by fully and accurately disclosing information - even if it's not the most popular
answer.<o:p></o:p></span></p>
</div>
<div>
<p class="MsoNormal"><span style="color:#333333"><o:p> </o:p></span></p>
</div>
<div>
<p class="MsoNormal"><b><span style="color:#333333">Active Listening - </span></b><span style="color:#333333">Effective communication requires active listening, being attentive and using good interactive skills. We can actively listen by testing understanding,
clarifying and summarizing.<o:p></o:p></span></p>
</div>
<div>
<p class="MsoNormal"><span style="color:#333333"><o:p> </o:p></span></p>
</div>
<div>
<p class="MsoNormal"><b><span style="color:#333333">Taking Action & Following Through -
</span></b><span style="color:#333333">Sometimes, effective communication requires taking action and following through with a commitment. By taking action, we show we've listened and that we value the other person's opinion.<o:p></o:p></span></p>
</div>
<div>
<p class="MsoNormal"><span style="color:#333333"><o:p> </o:p></span></p>
</div>
<div>
<p class="MsoNormal"><b><span style="color:#333333">Feedback - </span></b><span style="color:#333333">We communicate effectively when we
<i>give </i>feedback and when we ask for it. Tell people what actions you've taken on their behalf and let them know how they are doing. By
<i>asking </i>for feedback, we also ensure that we have met other people's requirements.<o:p></o:p></span></p>
</div>
<div>
<p class="MsoNormal"><span style="color:#333333"><o:p> </o:p></span></p>
</div>
<div>
<p class="MsoNormal"><b><span style="color:#333333">Repetition - </span></b><span style="color:#333333">Effective communication requires reinforcement. Once is never enough! By repeating the same message multiple times, we ensure that the key information is
understood.<o:p></o:p></span></p>
</div>
<div>
<p class="MsoNormal"><span style="color:#333333"><o:p> </o:p></span></p>
</div>
<div>
<p class="MsoNormal"><b><span style="color:#333333">Passing it on - </span></b><span style="color:#333333">Effective communication means passing the information on to others. Don't assume they already know. When we pass information on, we empower our workforce.<o:p></o:p></span></p>
</div>
</div>
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<p class="MsoNormal" align="center" style="text-align:center"><o:p> </o:p></p>
<div align="center">
<table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0" width="100%" style="width:100.0%;border-collapse:collapse;min-width: 100%">
<tbody>
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<td width="100%" valign="top" style="width:100.0%;padding:0in 0in 0in 0in">
<div>
<table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0" width="100%" style="width:100.0%;border-collapse:collapse;min-width: 100%">
<tbody>
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<td valign="top" style="padding:0in 0in 0in 0in">
<div align="center">
<table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0" width="100%" style="width:100.0%;border-collapse:collapse;min-width: 100%;cursor:default">
<tbody>
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