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<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Arial",sans-serif;color:#1F497D">Greetings!<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Arial",sans-serif;color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Arial",sans-serif;color:#1F497D">Infopeople is pleased to announce a new online, self-paced tutorial:<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Arial",sans-serif;color:#2E74B5"><o:p> </o:p></span></p>
<p class="MsoNormal"><b><span style="font-size:12.0pt;font-family:"Arial",sans-serif;color:#1F4E79"><a href="https://my.nicheacademy.com/infopeople/course/7755">From Compassion to Action: Serving those with Mental Health Challenges in the Library</a><o:p></o:p></span></b></p>
<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Arial",sans-serif;color:#1F4E79"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Arial",sans-serif;color:#1F4E79">Would you like to better understand mental health and mental health challenges in order to provide compassionate and meaningful library resources and services?
Approximately 1 in 5 adults in the U.S. experience mental health challenges in a given year, so it is highly likely that individuals with mental health challenges are visiting and working at every library each day.
<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Arial",sans-serif;color:#1F4E79">By completing this self-paced course, you will learn to…<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Arial",sans-serif;color:#1F4E79"><o:p> </o:p></span></p>
<ul style="margin-top:0in" type="disc">
<li class="MsoNormal" style="color:#1F4E79;mso-list:l0 level1 lfo1"><span style="font-size:12.0pt;font-family:"Arial",sans-serif">Use respectful person-first language regarding mental health<o:p></o:p></span></li><li class="MsoNormal" style="color:#1F4E79;mso-list:l0 level1 lfo1"><span style="font-size:12.0pt;font-family:"Arial",sans-serif">Understand signs of various mental health challenges<o:p></o:p></span></li><li class="MsoNormal" style="color:#1F4E79;mso-list:l0 level1 lfo1"><span style="font-size:12.0pt;font-family:"Arial",sans-serif">Interact effectively and with empathy with individuals who may have a mental health challenge<o:p></o:p></span></li><li class="MsoNormal" style="color:#1F4E79;mso-list:l0 level1 lfo1"><span style="font-size:12.0pt;font-family:"Arial",sans-serif">Identify the barriers to treatment faced by many Americans with mental health challenges<o:p></o:p></span></li><li class="MsoNormal" style="color:#1F4E79;mso-list:l0 level1 lfo1"><span style="font-size:12.0pt;font-family:"Arial",sans-serif">List ways library staff can be informed, proactive, compassionate and kind in serving the needs of those with mental health challenges<o:p></o:p></span></li><li class="MsoNormal" style="color:#1F4E79;mso-list:l0 level1 lfo1"><span style="font-size:12.0pt;font-family:"Arial",sans-serif">De-escalate potentially stressful situations<o:p></o:p></span></li><li class="MsoNormal" style="color:#1F4E79;mso-list:l0 level1 lfo1"><span style="font-size:12.0pt;font-family:"Arial",sans-serif">Identify the role of library behavior policies and guidelines in handling challenges<o:p></o:p></span></li></ul>
<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Arial",sans-serif;color:#1F4E79"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Arial",sans-serif;color:#1F4E79">Fee: Free (funded as part of the California State Library's
<a href="http://www.library.ca.gov/services/to-libraries/mental-health-initiative/">
Mental Health Initiative</a>)<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Arial",sans-serif;color:#1F4E79"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Arial",sans-serif;color:#1F4E79">Access the self-paced course at:
<b><a href="https://my.nicheacademy.com/infopeople/course/7755">https://my.nicheacademy.com/infopeople/course/7755</a>.
<o:p></o:p></b></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Arial",sans-serif;color:#1F4E79"> <o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Arial",sans-serif;color:#2E74B5"><o:p> </o:p></span></p>
<p class="MsoNormal"><b><span style="font-size:12.0pt;font-family:"Arial",sans-serif;color:#1F497D">Previously announced tutorials (all free) include:<o:p></o:p></span></b></p>
<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Arial",sans-serif;color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal" style="margin-left:.5in"><b><span style="font-size:12.0pt;font-family:"Arial",sans-serif;color:#2E74B5"><a href="https://my.nicheacademy.com/infopeople/course/3019">Poems, Songs and Quotations</a><o:p></o:p></span></b></p>
<p class="MsoNormal" style="margin-left:.5in"><span style="font-size:12.0pt;font-family:"Arial",sans-serif;color:#1F4E79">Working in a library sometimes involves answering the questions: "Who said it and when?" "Who wrote it and when?" or possibly, "Could you
help me find a poem or a quote that expresses my joy/sadness/love on the occasion of a retirement/wedding/funeral?" Although every good search begins with a good reference interview, there are particular things that are helpful to find out, or be aware of,
when looking for a poem, song, or quotation. In the latest free module from the Infopeople Academy -
</span><span style="font-size:12.0pt;font-family:"Arial",sans-serif;color:#2E74B5"><a href="https://my.nicheacademy.com/infopeople/course/3019">Poems, Songs and Quotations</a> - </span><span style="font-size:12.0pt;font-family:"Arial",sans-serif;color:#1F4E79">you’ll
get tips along with resources to help answer these challenging and elusive types of reference questions.
<o:p></o:p></span></p>
<p class="MsoNormal" style="margin-left:.5in"><span style="font-size:12.0pt;font-family:"Arial",sans-serif;color:#1F4E79"><o:p> </o:p></span></p>
<p class="MsoNormal" style="margin-left:.5in"><span style="font-size:12.0pt;font-family:"Arial",sans-serif;color:#1F497D">Are you a supervisor with responsibility to develop your staff? The most recent free tutorial from the Infopeople Academy –
<b><a href="https://my.nicheacademy.com/infopeople/course/3372">Making Employee Training Stick</a></b> – will introduce you to “transfer of training” and help you understand the various tools and strategies available to support your staff in using more of their
learning on the job. You’ll also learn about the critical differences that supervisors make in the success and/or failure of employee training in any organization. After completing this module you will be able to describe the role supervisor’s play in helping
staff transfer learning from training to the job, identify practical tools and strategies that you can start using immediately, and how to overcome possible barriers to using transfer of training. <o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Arial",sans-serif;color:#2E74B5"><o:p> </o:p></span></p>
<p class="MsoNormal" style="margin-left:.5in"><span style="font-size:12.0pt;font-family:"Arial",sans-serif;color:#1F497D">Library users want to be able to make informed decisions on purchases. They often ask for objective evaluations of products and ratings
of specific features such as safety, reliability, or efficiency. In <b><a href="https://my.nicheacademy.com/infopeople/course/2955">Consumer Information</a></b>, a free module from the Infopeople Niche Academy - you’ll not only get tips in handling requests
for general consumer information, but also information on other areas people often need to research: vehicles, antiques, collectibles, and art.
<o:p></o:p></span></p>
<p class="MsoNormal" style="margin-left:.5in"><span style="font-size:12.0pt;font-family:"Arial",sans-serif;color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal" style="margin-left:.5in"><span style="font-size:12.0pt;font-family:"Arial",sans-serif;color:#1F497D">Here come the kids! Are you ready for the afterschool homework help rush? Explore best reference staff practices, great reference resources
for homework assistance, and suggested methods for responding to students with homework needs and concerns in the latest self-paced tutorial:
<b><a href="https://my.nicheacademy.com/infopeople/course/3158">Homework Help</a></b>.<o:p></o:p></span></p>
<p class="MsoNormal" style="margin-left:.5in"><span style="font-size:12.0pt;font-family:"Arial",sans-serif;color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal" style="margin-left:.5in"><b><span style="font-size:12.0pt;font-family:"Arial",sans-serif;color:#1F497D"><a href="https://my.nicheacademy.com/infopeople/course/2952">Government and Law</a></span></b><span style="font-size:12.0pt;font-family:"Arial",sans-serif;color:#1F497D">.
This free tutorial is for non-law library staff who work with patrons who have legal and government questions. You will learn basic information about the structure and sources of law, what types of legal questions you may be asked, and what you can do to answer
them.<o:p></o:p></span></p>
<p class="MsoNormal" style="margin-left:.5in"><span style="font-size:12.0pt;font-family:"Arial",sans-serif;color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal" style="margin-left:.5in"><b><span style="font-size:12.0pt;font-family:"Arial",sans-serif;color:#1F497D"><a href="https://my.nicheacademy.com/infopeople/course/3151">Genealogy</a></span></b><span style="font-size:12.0pt;font-family:"Arial",sans-serif;color:#1F497D">
is the second most popular hobby in the U.S. In this webinar you will learn ideas for working with genealogists, even if you don't have a dedicated genealogy/local history collection at your library. This online tutorial will give you low and no-cost ideas
for reference and programming that can be implemented quickly. A companion <a href="http://www.nicheacademy.com/serve-genealogists-now">
archived webinar</a> is available as well.<o:p></o:p></span></p>
<p class="MsoNormal" style="margin-left:.5in"><span style="font-size:12.0pt;font-family:"Arial",sans-serif;color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Arial",sans-serif;color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Arial",sans-serif;color:#1F497D">Cheers!<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Arial",sans-serif;color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal" style="margin-bottom:3.0pt"><b><span style="font-size:10.0pt;font-family:"Arial",sans-serif;color:black">Darci Hanning, MLIS<o:p></o:p></span></b></p>
<p class="MsoNormal" style="margin-bottom:3.0pt;line-height:115%"><span style="font-size:9.0pt;line-height:115%;font-family:"Arial",sans-serif;color:#1F497D">Technology Development Consultant<o:p></o:p></span></p>
<p class="MsoNormal" style="margin-bottom:3.0pt;line-height:115%"><span style="font-size:9.0pt;line-height:115%;font-family:"Arial",sans-serif;color:#2E74B5"><a href="mailto:darci.hanning@state.or.us"><span style="color:#2E74B5">darci.hanning@state.or.us</span></a></span><span style="font-size:9.0pt;line-height:115%;font-family:"Arial",sans-serif;color:#1F497D">
<b>|</b> 503-378-2527 <b>|</b></span><span style="font-size:9.0pt;line-height:115%;font-family:"Arial",sans-serif;color:#2E74B5">
<a href="http://www.oregon.gov/osl/ld"><span style="color:#2E74B5">www.oregon.gov/osl/ld</span></a></span><span style="font-size:9.0pt;line-height:115%;font-family:"Arial",sans-serif;color:#1F497D">
</span><u><span style="font-size:9.0pt;line-height:115%;font-family:"Arial",sans-serif;color:#0563C1"><o:p></o:p></span></u></p>
<p class="MsoNormal" style="margin-bottom:3.0pt"><span style="font-size:9.0pt;font-family:"Arial",sans-serif;color:#1F497D">Follow us:
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<p class="MsoNormal" style="margin-bottom:12.0pt"><span style="font-size:9.0pt;font-family:"Arial",sans-serif;color:#1F497D">Ask me about the
</span><span style="font-size:9.0pt;font-family:"Arial",sans-serif;color:#ED7D31"><a href="http://oregonedge.net/"><span style="color:#ED7D31">Edge Initiative</span></a></span><span style="font-size:9.0pt;font-family:"Arial",sans-serif;color:#1F497D">!
</span><span style="font-family:"Arial",sans-serif;color:#1F497D"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Arial",sans-serif;color:#1F497D"><img border="0" width="342" height="43" id="Picture_x0020_1" src="cid:image001.png@01D559A5.CE398650" alt="cid:image005.png@01D31C27.4B9FEA30"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Arial",sans-serif;color:#1F497D"><o:p> </o:p></span></p>
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