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<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D">Just in case folks aren't on Ryan Dowd's email list, I thought I'd pass this along! Since we all have access to his training via the State Library, we also have
access to this webinar.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D"><o:p> </o:p></span></p>
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<p class="MsoNormal"><span style="font-size:4.0pt;font-family:"Arial",sans-serif;color:#003635"><img width="89" height="89" style="width:.927in;height:.927in" id="Picture_x0020_1" src="cid:image001.png@01D56C75.F5C17F10" alt="dwsquare2"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:4.0pt;font-family:"Arial",sans-serif;color:#005F70"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:14.0pt;font-family:"Arial",sans-serif;color:#005F70">Kirsten Brodbeck-Kenney</span><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D"><o:p></o:p></span></p>
<p class="MsoNormal"><b><span style="font-size:8.5pt;font-family:"Arial",sans-serif;color:#005F70">LIBRARY DIRECTOR<o:p></o:p></span></b></p>
<p class="MsoNormal"><b><span style="font-size:8.5pt;font-family:"Arial",sans-serif;color:#005F70">Pronouns: She/Her/Hers</span></b><span style="font-size:8.5pt;font-family:"Calibri",sans-serif;color:#1F497D"><o:p></o:p></span></p>
<p class="MsoNormal" style="line-height:8.0pt"><span style="font-size:8.0pt;font-family:"Arial",sans-serif;color:#FF6C37">__</span><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D"><o:p></o:p></span></p>
<p class="MsoNormal" style="mso-line-height-alt:3.0pt"><span style="font-size:8.0pt;font-family:"Arial",sans-serif;color:#003635"> </span><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D"><o:p></o:p></span></p>
<p class="MsoNormal" style="line-height:11.0pt"><span style="font-size:7.5pt;font-family:"Arial",sans-serif;color:#005F70">City of Lincoln City
</span><b><span style="font-size:7.5pt;font-family:"Arial",sans-serif;color:#E36541">|</span></b><span style="font-size:7.5pt;font-family:"Arial",sans-serif;color:#005F70"> Driftwood Public Library</span><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D"><o:p></o:p></span></p>
<p class="MsoNormal" style="line-height:11.0pt"><span style="font-size:7.5pt;font-family:"Arial",sans-serif;color:#005F70">801 SW Hwy 101 Ste 201 </span><b><span style="font-size:7.5pt;font-family:"Arial",sans-serif;color:#FF6C37">| </span></b><span style="font-size:7.5pt;font-family:"Arial",sans-serif;color:#003635"> </span><span style="font-size:7.5pt;font-family:"Arial",sans-serif;color:#005F70">Lincoln
City, OR</span><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D"><o:p></o:p></span></p>
<p class="MsoNormal" style="line-height:11.0pt"><b><span style="font-size:7.5pt;font-family:"Arial",sans-serif;color:#005F70">P:</span></b><span style="font-size:7.5pt;font-family:"Arial",sans-serif;color:#005F70"> 541.996-1251</span><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D"><o:p></o:p></span></p>
<p class="MsoNormal" style="line-height:11.0pt"><b><span style="font-size:7.5pt;font-family:"Arial",sans-serif;color:#005F70">E</span></b><b><span style="font-size:7.5pt;font-family:"Arial",sans-serif;color:#003635">:</span></b><span style="font-size:7.5pt;font-family:"Arial",sans-serif;color:#003635"> </span><span style="font-size:7.5pt;font-family:"Arial",sans-serif;color:#005F70">kbrodbeck-kenney@lincolncity.org </span><b><span style="font-size:7.5pt;font-family:"Arial",sans-serif;color:#FF6C37">| </span></b><b><span style="font-size:7.5pt;font-family:"Arial",sans-serif;color:#005F70">W</span></b><b><span style="font-size:7.5pt;font-family:"Arial",sans-serif;color:#003635">:</span></b><span style="font-size:7.5pt;font-family:"Arial",sans-serif;color:#003635"> </span><span style="font-size:7.5pt;font-family:"Arial",sans-serif;color:#005F70">driftwoodlib.org</span><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D"><o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D"><o:p> </o:p></span></p>
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<p class="MsoNormal"><b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">From:</span></b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"> Ryan Dowd <ryan@homelesslibrary.com>
<br>
<b>Sent:</b> Monday, September 16, 2019 9:10 AM<br>
<b>To:</b> Kirsten Brodbeck-Kenney <kbrodbeck-kenney@lincolncity.org><br>
<b>Subject:</b> Homeless Tip: Free webinar this Friday<o:p></o:p></span></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal" align="center" style="text-align:center;line-height:150%"><strong><u><span style="font-size:14.5pt;line-height:150%;color:#202020">Live Webinar this Friday</span></u></strong><span style="font-family:"Helvetica",sans-serif;color:#202020"><o:p></o:p></span></p>
<p class="MsoNormal" style="line-height:150%"><span style="font-family:"Helvetica",sans-serif;color:#202020"><br>
</span><strong><span style="font-size:13.0pt;line-height:150%;font-family:"Helvetica",sans-serif;color:#202020">Topic:</span></strong><span style="font-size:13.0pt;line-height:150%;font-family:"Helvetica",sans-serif;color:#202020"> Tips for library managers
of front-line staff</span><span style="font-family:"Helvetica",sans-serif;color:#202020"><o:p></o:p></span></p>
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<span style="font-size:13.0pt;line-height:150%;font-family:"Helvetica",sans-serif">How to coach staff so they work more effectively and compassionately with troubled patrons</span><span style="font-family:"Helvetica",sans-serif"><o:p></o:p></span></li><li class="MsoNormal" style="color:#202020;mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;line-height:150%;mso-list:l0 level1 lfo1;-ms-text-size-adjust: 100%;-webkit-text-size-adjust: 100%">
<span style="font-size:13.0pt;line-height:150%;font-family:"Helvetica",sans-serif">How to implement "red rules" and "blue rules" in your library</span><span style="font-family:"Helvetica",sans-serif"><o:p></o:p></span></li><li class="MsoNormal" style="color:#202020;mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;line-height:150%;mso-list:l0 level1 lfo1;-ms-text-size-adjust: 100%;-webkit-text-size-adjust: 100%">
<span style="font-size:13.0pt;line-height:150%;font-family:"Helvetica",sans-serif">The type of staff that you should never hire</span><span style="font-family:"Helvetica",sans-serif"><o:p></o:p></span></li><li class="MsoNormal" style="color:#202020;mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;line-height:150%;mso-list:l0 level1 lfo1;-ms-text-size-adjust: 100%;-webkit-text-size-adjust: 100%">
<span style="font-size:13.0pt;line-height:150%;font-family:"Helvetica",sans-serif">What to do after there is an incident in your library</span><span style="font-family:"Helvetica",sans-serif"><o:p></o:p></span></li><li class="MsoNormal" style="color:#202020;mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;line-height:150%;mso-list:l0 level1 lfo1;-ms-text-size-adjust: 100%;-webkit-text-size-adjust: 100%">
<span style="font-size:13.0pt;line-height:150%;font-family:"Helvetica",sans-serif">People you should know before there is a problem</span><span style="font-family:"Helvetica",sans-serif"><o:p></o:p></span></li></ul>
<p class="MsoNormal" style="line-height:150%"><span style="font-family:"Helvetica",sans-serif;color:#202020"><br>
</span><strong><span style="font-size:13.0pt;line-height:150%;font-family:"Helvetica",sans-serif;color:#202020">Date</span></strong><span style="font-size:13.0pt;line-height:150%;font-family:"Helvetica",sans-serif;color:#202020">: This Friday (September 20,
2019)<br>
<br>
<strong><span style="font-family:"Helvetica",sans-serif">Time</span></strong>: 10:30 am - 11:00 am Central Time (30 minutes)<br>
<br>
<strong><span style="font-family:"Helvetica",sans-serif">Cost</span></strong>: Free to staff of member libraries.
<em><span style="font-family:"Helvetica",sans-serif">This webinar is <u>only </u>
available to staff of libraries and <a href="https://linkprotect.cudasvc.com/url?a=https%3a%2f%2fHomelessLibrary.us13.list-manage.com%2ftrack%2fclick%3fu%3d03f7e1dbfb99ed61b33b8c885%26id%3d60f8d535ac%26e%3d906f45d764&c=E,1,tGnvuEf4D2jiA98lL1VOO1TKyMtkQqEQJhuGAMDFjLmowhLy0UM-AFE_96PMOsOEE6S1yiuqrtYPzPSycV9Ro3BzdKlhCVOYLkQ9uK1ohaIlbJFMwcdUJZvz&typo=1" target="_blank">
<span style="color:#007C89">states </span></a>who are current members (i.e. have purchased our online training in the last twelve months.)</span></em><br>
<br>
<strong><span style="font-family:"Helvetica",sans-serif">Registration through Niche Academy required</span></strong>: <a href="https://linkprotect.cudasvc.com/url?a=https%3a%2f%2fHomelessLibrary.us13.list-manage.com%2ftrack%2fclick%3fu%3d03f7e1dbfb99ed61b33b8c885%26id%3d66dce45279%26e%3d906f45d764&c=E,1,fuXCrucOfpvaINcQu05HisdR9dxQ0ZQAD4E8b8MNeoR-t3bRiwlcTipF1XRkTayvTPFg2XKrlT5-OSnbzm2lO_1ZVZhf5ZKKGu52Pr4VTphk_44uMTsj9-0,&typo=1" target="_blank"><span style="color:#007C89">Click
Here</span></a> (In order to register you must already have access to our online training through Niche Academy).<br>
<br>
<strong><span style="font-family:"Helvetica",sans-serif">Limitations</span></strong>: Our webinar service has a limitation on the number of attendees. When all the slots are full, we will not be able to accept any more registrations<em><span style="font-family:"Helvetica",sans-serif">.</span></em><br>
<br>
<strong><span style="font-family:"Helvetica",sans-serif">Replay?</span></strong>: There will NOT be an on-demand replay. The only way to see this webinar is to attend live.<br>
<br>
<strong><span style="font-family:"Helvetica",sans-serif">Do you have to be manager</span></strong>: No. While this webinar is designed for managers, it is open to any staff member of a member library.<br>
<br>
<strong><span style="font-family:"Helvetica",sans-serif">Disclaimer</span></strong>: While I have done lots of webinars for other organizations, this is the first one I have ever done myself. We are working hard to make sure there are no technical difficulties,
but please be patient with us. Also, I will ask everyone to complete a short survey afterwards, so we can improve the quality of future webinars.<br>
<br>
Thank you!<br>
<br>
Peace,<br>
<br>
Ryan<br>
<a href="https://linkprotect.cudasvc.com/url?a=https%3a%2f%2fHomelessLibrary.us13.list-manage.com%2ftrack%2fclick%3fu%3d03f7e1dbfb99ed61b33b8c885%26id%3daec0489b23%26e%3d906f45d764&c=E,1,HDJ2Scno6_BFa2p79ITMm_D-AS5c7HwxFvFVNsli69vnS-b9hTa9EF0qqjo8Qbw4RFTx2D0mZ_n0P3eN5eGNmIR9dOdIuRRZhIHrbHtJxQ,,&typo=1" target="_blank"><span style="color:#007C89">About
Me</span></a> | <a href="https://linkprotect.cudasvc.com/url?a=https%3a%2f%2fHomelessLibrary.us13.list-manage.com%2ftrack%2fclick%3fu%3d03f7e1dbfb99ed61b33b8c885%26id%3d9a4115b485%26e%3d906f45d764&c=E,1,VVtH-KWQhaMgiNz-LERORPkkEKpOnRuly00OyBf4YXYJ2VXNd1IB8off1ZS0pBPkmT5mfl8yMMcNejVm5KrAfNq3cXxZ962uzP59XIs-UEw3Ac9xYXLqo2Ba&typo=1" target="_blank">
<span style="color:#007C89">www.HomelessTraining.com</span></a></span><span style="font-family:"Helvetica",sans-serif;color:#202020"><o:p></o:p></span></p>
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