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<span style="font-size:1.0pt">Check out our upcoming courses! <span style="color:white">
<o:p></o:p></span></span></p>
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<span style="font-size:1.0pt"><img id="_x0000_i1025" src="http://r20.rs6.net/on.jsp?ca=cf515ab1-81de-4fa5-93c0-c94503bbb3b7&a=1102090353623&c=a7de30f0-7532-11e6-8374-d4ae52a68661&ch=a7ee3680-7532-11e6-8374-d4ae52a68661"><o:p></o:p></span></p>
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<p class="MsoNormal" align="center" style="text-align:center"><img width="494" style="width:5.1458in" id="_x0000_i1026" src="https://files.constantcontact.com/7db34b99001/3b460a46-0305-4340-a821-c75610f3ff91.png"><o:p></o:p></p>
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<p class="MsoNormal" align="center" style="text-align:center"><b><span style="font-size:16.5pt;color:#223E7B">Join us for two great November classes!</span></b><b><i><span style="font-size:21.0pt;font-family:"Georgia",serif;color:white"><o:p></o:p></span></i></b></p>
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<img width="5" height="1" style="width:.052in;height:.0104in" id="_x0000_i1027" src="https://imgssl.constantcontact.com/letters/images/1101116784221/S.gif"><o:p></o:p></p>
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<p class="MsoNormal" align="center" style="text-align:center"><o:p> </o:p></p>
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<p class="MsoNormal" align="center" style="text-align:center"><b><span style="font-size:18.0pt;font-family:"Tahoma",sans-serif;color:white">Reference Management: A New Approach</span></b><b><i><span style="font-size:21.0pt;font-family:"Georgia",serif;color:white"><o:p></o:p></span></i></b></p>
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<p class="MsoNormal"><img width="250" style="width:2.6041in" id="_x0000_i1028" src="https://files.constantcontact.com/7db34b99001/13c34cec-c8f2-4b5a-a473-1f9cd58e3495.jpg" alt="seamless_pattern_books.jpg"><o:p></o:p></p>
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<p class="MsoNormal"><b><span style="font-size:10.5pt;font-family:"Verdana",sans-serif;color:#303030">This course consists of two two-hour sessions:</span></b><span style="font-size:10.5pt;font-family:"Verdana",sans-serif;color:#303030"><o:p></o:p></span></p>
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<p class="MsoNormal"><b><span style="font-size:10.5pt;font-family:"Tahoma",sans-serif;color:#303030"></span></b><span style="font-size:10.5pt;font-family:"Verdana",sans-serif;color:#303030"><o:p></o:p></span></p>
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<p class="MsoNormal" style="margin-left:30.0pt;text-indent:-12.0pt;mso-list:l2 level1 lfo1">
<![if !supportLists]><span style="font-size:10.0pt;font-family:Symbol;color:#303030"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span style="font-size:10.5pt;font-family:"Verdana",sans-serif;color:#303030">Monday,
<b>November 18</b> <o:p></o:p></span></p>
<p class="MsoNormal" style="margin-left:66.0pt;text-indent:-12.0pt;mso-list:l2 level1 lfo1">
<![if !supportLists]><span style="font-size:10.0pt;font-family:Symbol;color:#303030"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span style="font-size:10.5pt;font-family:"Verdana",sans-serif;color:#303030">2:00 pm - 4:00 pm<o:p></o:p></span></p>
<p class="MsoNormal" style="margin-left:30.0pt;text-indent:-12.0pt;mso-list:l2 level1 lfo1">
<![if !supportLists]><span style="font-size:10.0pt;font-family:Symbol;color:#303030"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span style="font-size:10.5pt;font-family:"Verdana",sans-serif;color:#303030">Wednesday,
<b>November 20</b> <o:p></o:p></span></p>
<p class="MsoNormal" style="margin-left:66.0pt;text-indent:-12.0pt;mso-list:l2 level1 lfo1">
<![if !supportLists]><span style="font-size:10.0pt;font-family:Symbol;color:#303030"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span style="font-size:10.5pt;font-family:"Verdana",sans-serif;color:#303030">2:00 pm - 4:00 pm<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:10.5pt;font-family:"Verdana",sans-serif;color:black">Whether public, academic, school, or special, every manager of a library reference department is well aware that the most dominant force driving the libraries of
today is change. </span><span style="font-size:10.5pt;font-family:"Verdana",sans-serif;color:white"><o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:10.5pt;font-family:"Verdana",sans-serif;color:white"><o:p> </o:p></span></p>
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<p class="MsoNormal"><span style="font-size:10.5pt;font-family:"Verdana",sans-serif;color:black">This course focuses on the changing needs of reference management and will provide you with the tools to:
</span><span style="font-size:10.5pt;font-family:"Verdana",sans-serif;color:white"><o:p></o:p></span></p>
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<p class="MsoNormal" style="margin-left:30.0pt;text-indent:-12.0pt;mso-list:l0 level1 lfo2">
<![if !supportLists]><span style="font-size:10.0pt;font-family:Symbol;color:black"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span style="font-size:10.5pt;font-family:"Verdana",sans-serif;color:black">put together an information audit for your reference department or library<o:p></o:p></span></p>
<p class="MsoNormal" style="margin-left:30.0pt;text-indent:-12.0pt;mso-list:l0 level1 lfo2">
<![if !supportLists]><span style="font-size:10.0pt;font-family:Symbol;color:black"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span style="font-size:10.5pt;font-family:"Verdana",sans-serif;color:black">provide a blueprint for departmental strategic planning<o:p></o:p></span></p>
<p class="MsoNormal" style="margin-left:30.0pt;text-indent:-12.0pt;mso-list:l0 level1 lfo2">
<![if !supportLists]><span style="font-size:10.0pt;font-family:Symbol;color:black"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span style="font-size:10.5pt;font-family:"Verdana",sans-serif;color:black">offer examples of methods to assess the effectiveness of your reference department's services.<o:p></o:p></span></p>
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<p class="MsoNormal" align="center" style="text-align:center"><b><span style="font-size:10.5pt;font-family:"Verdana",sans-serif;color:white"><a href="https://urldefense.proofpoint.com/v2/url?u=http-3A__r20.rs6.net_tn.jsp-3Ff-3D001JIPlNdwYZioe-5FAYGon4KPOmnVYFD6hscprY-5F2aGO2cRmheIOrNjs2gUgyUrcpDJRZOisMEAtnKxezoC5P7vKNlRXFuVqe12yYhs1X4ZUUAqdKfOefbpc1ubxh0SiJyNQBZF1kpkIaGWMNjvx7FnWgyeoYJEj7WEQDpMQ02T9TBuONQfv2urx-2Ddpz14RNNJ95Kpy6mMlD3T8-3D-26c-3DHOv-2D1Tyhn2ogs25Nc1m-5FxxZB8GmHryKqokjqqV6DTFh3nOeY8-5FCz7A-3D-3D-26ch-3D8OpXHqIOZQvbssfBndUMpQO5FJC5HDJJ8xrabH8xgt7javfevrpx2Q-3D-3D&d=DwMCaQ&c=euGZstcaTDllvimEN8b7jXrwqOf-v5A_CdpgnVfiiMM&r=tzEdjMBEJXn5cHbReTbEk_ZGozH-q8ou4SmNCUqp3P8&m=Trk05dPSu9VaWcRoWzyG-GN2xS771OxzWFuuP_V7UQg&s=D-cuLHvE-d0H-x2dROcFYVecTU0slhhKBr3AUGK8zgU&e="><span style="color:white;text-decoration:none">Register
today!</span></a><o:p></o:p></span></b></p>
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<img border="0" width="5" height="1" style="width:.052in;height:.0104in" id="_x0000_i1029" src="https://imgssl.constantcontact.com/letters/images/1101116784221/S.gif"><o:p></o:p></p>
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<p class="MsoNormal" align="center" style="text-align:center"><o:p> </o:p></p>
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<p class="MsoNormal" align="center" style="text-align:center"><b><span style="font-size:18.0pt;font-family:"Tahoma",sans-serif;color:white">Tech Tools and Apps for the Reference Desk</span></b><b><i><span style="font-size:21.0pt;font-family:"Georgia",serif;color:white"><o:p></o:p></span></i></b></p>
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<p class="MsoNormal" align="center" style="text-align:center"><o:p> </o:p></p>
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<p class="MsoNormal"><b><span style="font-size:10.5pt;font-family:"Verdana",sans-serif;color:#303030">This Know & Go course consists of one two-hour session:</span></b><span style="font-size:10.5pt;font-family:"Verdana",sans-serif;color:#303030"><o:p></o:p></span></p>
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<p class="MsoNormal" style="margin-left:30.0pt;text-indent:-12.0pt;mso-list:l1 level1 lfo3">
<![if !supportLists]><span style="font-size:10.0pt;font-family:Symbol;color:#303030"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span style="font-size:10.5pt;font-family:"Verdana",sans-serif;color:#303030">Monday,<b> November 25</b>
<o:p></o:p></span></p>
<p class="MsoNormal" style="margin-left:66.0pt;text-indent:-12.0pt;mso-list:l1 level1 lfo3">
<![if !supportLists]><span style="font-size:10.0pt;font-family:Symbol;color:#303030"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span style="font-size:10.5pt;font-family:"Verdana",sans-serif;color:#303030">1:30 pm - 2:30 pm<o:p></o:p></span></p>
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<p class="MsoNormal" align="center" style="text-align:center"><b><span style="font-size:10.5pt;font-family:"Verdana",sans-serif;color:white"><a href="https://urldefense.proofpoint.com/v2/url?u=http-3A__r20.rs6.net_tn.jsp-3Ff-3D001JIPlNdwYZioe-5FAYGon4KPOmnVYFD6hscprY-5F2aGO2cRmheIOrNjs2gUgyUrcpDJRkZpQ0ySykTz-2DFjMmSTOfUkYKv0CYjLBQRXrlum0LoYlPNz1gC8FT85C46uNgVn8C3fD1bRjs5T-2DlcEoUQOkIlzzNFczmxie1sKw1brS-5FmzTkFoI92DwGaIdadkJu3WNo3lEp1Xja4D8KCcO0407-2DUeGC7Hfgv6f6-26c-3DHOv-2D1Tyhn2ogs25Nc1m-5FxxZB8GmHryKqokjqqV6DTFh3nOeY8-5FCz7A-3D-3D-26ch-3D8OpXHqIOZQvbssfBndUMpQO5FJC5HDJJ8xrabH8xgt7javfevrpx2Q-3D-3D&d=DwMCaQ&c=euGZstcaTDllvimEN8b7jXrwqOf-v5A_CdpgnVfiiMM&r=tzEdjMBEJXn5cHbReTbEk_ZGozH-q8ou4SmNCUqp3P8&m=Trk05dPSu9VaWcRoWzyG-GN2xS771OxzWFuuP_V7UQg&s=ohReXkci89xOVXYrqAL67IW7g_1HL05RYJOB6ocAAFM&e="><span style="color:white;text-decoration:none">Register
today!</span></a><o:p></o:p></span></b></p>
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<p class="MsoNormal" align="center" style="text-align:center"><o:p> </o:p></p>
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<p class="MsoNormal"><span style="font-size:10.5pt;font-family:"Verdana",sans-serif;color:black">Do you want to learn how to implement Web technologies in your reference desk AND save money doing it? Join us to learn how to use
<b>free online tools</b> in your reference activities and help your patrons at the point of need. This course explores a variety of online tools – from social media platforms, to virtual chat spaces, to apps you can use to engage and help your users at the
reference desk.</span><span style="font-size:10.5pt;font-family:"Verdana",sans-serif;color:white">
<o:p></o:p></span></p>
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<p class="MsoNormal" align="center" style="text-align:center"><span style="display:none"><o:p> </o:p></span></p>
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<img border="0" width="5" height="1" style="width:.052in;height:.0104in" id="_x0000_i1030" src="https://imgssl.constantcontact.com/letters/images/sys/S.gif"><o:p></o:p></p>
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<p class="MsoNormal" align="center" style="text-align:center"><o:p> </o:p></p>
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<p class="MsoNormal"><span style="font-size:12.0pt;color:#303030">Regards, </span><b><i><span style="font-size:15.0pt;font-family:"Georgia",serif;color:#303030"><o:p></o:p></span></i></b></p>
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<p class="MsoNormal"><b><i><span style="font-size:15.0pt;font-family:"Georgia",serif;color:#303030"><o:p> </o:p></span></i></b></p>
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<p class="MsoNormal"><span style="font-size:12.0pt;color:#303030">Jodie Borgerding</span><b><i><span style="font-size:15.0pt;font-family:"Georgia",serif;color:#303030"><o:p></o:p></span></i></b></p>
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<p class="MsoNormal"><span style="font-size:12.0pt;color:#303030">Continuing Education Services Manager</span><b><i><span style="font-size:15.0pt;font-family:"Georgia",serif;color:#303030"><o:p></o:p></span></i></b></p>
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<p class="MsoNormal"><span style="font-size:12.0pt;color:#303030">800-843-8482, ext. 2897</span><b><i><span style="font-size:15.0pt;font-family:"Georgia",serif;color:#303030"><o:p></o:p></span></i></b></p>
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<p class="MsoNormal" align="center" style="text-align:center"><img border="0" width="309" style="width:3.2187in" id="_x0000_i1031" src="https://files.constantcontact.com/7db34b99001/12cfb4bd-b645-4880-ab4a-4dea6ede1cc3.png"><o:p></o:p></p>
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<p class="MsoNormal" align="center" style="text-align:center"><o:p> </o:p></p>
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<p class="MsoNormal" align="center" style="text-align:center"><span style="font-size:10.5pt;font-family:"Verdana",sans-serif;color:#303030"><o:p> </o:p></span></p>
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<p class="MsoNormal" align="center" style="text-align:center"><span style="font-size:10.5pt;font-family:"Verdana",sans-serif;color:#303030;background:white">A</span><span style="font-size:10.5pt;font-family:"Verdana",sans-serif;color:#303030">migos Library
Services<o:p></o:p></span></p>
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<div>
<p class="MsoNormal" align="center" style="text-align:center"><span style="font-size:10.5pt;font-family:"Verdana",sans-serif;color:#303030"><a href="http://www.amigos.org">www.amigos.org</a><o:p></o:p></span></p>
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<p class="MsoNormal" align="center" style="text-align:center"><o:p> </o:p></p>
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<p class="MsoNormal" align="center" style="text-align:center"><span style="font-size:10.5pt;font-family:"Verdana",sans-serif;color:#303030">See what's happening on our social sites:<o:p></o:p></span></p>
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