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<p class="MsoNormal" align="center" style="text-align:center"><b><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#1F497D">Greetings and welcome to this week’s issue of Tech-Talk!</span><o:p></o:p></b></p>
<p class="MsoNormal" align="center" style="text-align:center"><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal" align="center" style="text-align:center"><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#1F497D">Having trouble reading this email?
<br>
You can view the both the <a href="https://www.tech-talk.com/how-to-vet-a-charitable-organization-before-donating.html">
tech tip</a> and the <a href="https://www.tech-talk.com/talk-write-use-the-persons-name.html">
communication tip</a> online instead! <br>
When prompted for a <b>username and password, </b>use<b> ORLIBTECH </b>for<b> BOTH</b>.</span><o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
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<span style="font-size:1.0pt">Find out more about an organization before making a donation
<o:p></o:p></span></p>
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<span style="font-size:1.0pt"><img border="0" id="_x0000_i1025" src="http://r20.rs6.net/on.jsp?ca=06e74173-f8bd-488e-a65f-fc6d611e30f6&a=1100778316270&c=980e0ed0-0713-11e6-a7b7-d4ae528ed502&ch=981cb4d0-0713-11e6-a7b7-d4ae528ed502"><o:p></o:p></span></p>
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<p class="MsoNormal" align="center" style="text-align:center"><img border="0" width="220" id="_x0000_i1210" src="http://files.constantcontact.com/ee1208b4001/34916cb2-412f-43fa-8294-1f7ecb0e9a3d.png"><o:p></o:p></p>
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<p class="MsoNormal" align="center" style="text-align:center"><span style="color:#333333"> </span><b><span style="font-size:8.5pt;font-family:"Arial",sans-serif;color:white">Want to share Tech-Talk? Ask first. Contact
</span></b><span style="color:#333333"><a href="mailto:info@tech-talk.com" target="_blank"><b><span style="font-size:8.5pt;font-family:"Arial",sans-serif;color:white">info@Tech-Talk.com</span></b></a>
</span><b><span style="font-size:8.5pt;font-family:"Arial",sans-serif;color:white">© 2019 Shared Results International</span></b><span style="color:#333333">
<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="color:#333333"> </span><b><span style="font-size:13.5pt;font-family:"Arial",sans-serif;color:#333333">This Week's Topic: WEBSITE</span></b><span style="color:#333333">
<o:p></o:p></span></p>
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<p class="MsoNormal"><b><span style="color:#16274C">1. VIDEO ... </span></b><span style="color:#333333">How to Vet a Charitable Organization Before Donating<o:p></o:p></span></p>
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<p class="MsoNormal"><b><span style="color:#16274C">2. ARTICLE ... </span></b><span style="color:#333333">How to Vet a Charitable Organization Before Donating<o:p></o:p></span></p>
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<p class="MsoNormal"><b><span style="color:#16274C">3. COMMUNICATING </span></b><span style="color:#16274C">...
</span><span style="color:#333333">Use the Person's Name<o:p></o:p></span></p>
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<p class="MsoNormal" align="center" style="text-align:center"><a href="http://r20.rs6.net/tn.jsp?f=001C3IEDc9YZb8ilsojbrds0DVjCcVZ8NzAKvQFr3FQc5Gx7GsOxw2GioJZHi1ZEG4ZLcCc70CmE-QJnA2CW1hARWDfGgN9WZWi3FQxPBy1Ul2Y1cArRO5-ilMZBZFx7ctAXcIr8PY0S0RQXU86Cdr3SPchAH3Yy6h4BMsZjWEx2nt9BSKDqoJ4DSyVf19YVdM44DMiSdLatJWeLOmJxxjoU6A-dOa8fjI-&c=gxR-DJgRs3zvJBvMDAiMHEfHrbh5TCyE6x-ZoWlh_dNOyANEq3AIEA==&ch=S2G6c8o6fb4bGBEGyRDd72fjYLw7dNnuWs72QoVKAgnRx9U929vP1g=="><span style="text-decoration:none"><img border="0" width="541" id="_x0000_i1212" src="https://files.constantcontact.com/ee1208b4001/7c246aa0-1b72-46e0-936b-321e586bb8c4.png" alt="charity"></span></a><o:p></o:p></p>
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<p class="MsoNormal" align="center" style="text-align:center"><span style="font-size:10.5pt;color:#111111">Photo by </span><span style="color:#333333"><a href="http://r20.rs6.net/tn.jsp?f=001C3IEDc9YZb8ilsojbrds0DVjCcVZ8NzAKvQFr3FQc5Gx7GsOxw2GioJZHi1ZEG4ZkKTQAGEYalTKxuO6DIFshCRG6lY-NaseDr5EU8rY2T6VrX4Fs8IyP0MZlnhl44rrP9PmWdVZAtd8l-YfXbqK91k6K4QnNtlC1HSeK5xN2GmqRnAoOXh9CCpYiXbrHSm4FoQgNtK6VnZOtMBIcbSerfbomyJS6tmGYajjQj19PCxwTGeOkjXbPZ6eUb96y87IDSdDJNlfVVY=&c=gxR-DJgRs3zvJBvMDAiMHEfHrbh5TCyE6x-ZoWlh_dNOyANEq3AIEA==&ch=S2G6c8o6fb4bGBEGyRDd72fjYLw7dNnuWs72QoVKAgnRx9U929vP1g==" target="_blank"><span style="font-size:10.5pt;color:#767676">Tim
Marshall</span></a></span><span style="font-size:10.5pt;color:#111111"> on </span><span style="color:#333333"><a href="http://r20.rs6.net/tn.jsp?f=001C3IEDc9YZb8ilsojbrds0DVjCcVZ8NzAKvQFr3FQc5Gx7GsOxw2GioJZHi1ZEG4Z3XAtICI4GImZRQI_yWJDMq9AHMn6pFrp8WomuDm0YdB-9O2YJAsXUgvRRNWE0jN3_5-Dyucd2r7z1k325aefHRdwr-4yZ7hcZ52FT5WPCiTICtNlPoaiGpGuKSRsmlMvcwUByJcUtnaxOiwUU6_6d0bhKKBOuUH19d5KmzJnAk7KUJKWnv-KRe12MmB_0jWyGqPFI2lk8w3MBb5pTAM4ew==&c=gxR-DJgRs3zvJBvMDAiMHEfHrbh5TCyE6x-ZoWlh_dNOyANEq3AIEA==&ch=S2G6c8o6fb4bGBEGyRDd72fjYLw7dNnuWs72QoVKAgnRx9U929vP1g==" target="_blank"><span style="font-size:10.5pt;color:#767676">Unsplash</span></a>
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<p class="MsoNormal" align="center" style="text-align:center"><o:p> </o:p></p>
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<p class="MsoNormal"><b><span style="font-size:13.5pt;font-family:"Arial",sans-serif;color:#333333">Brought To You By
<span class="contact-detail">State Library of Oregon</span></span></b><span style="color:#333333"><o:p></o:p></span></p>
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<p class="MsoNormal" align="center" style="text-align:center"><img border="0" width="159" id="_x0000_i1215" src="https://files.constantcontact.com/ee1208b4001/9975e68c-5234-456e-bd40-fe203e94bf80.png" alt="State of Oregon"><o:p></o:p></p>
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<p class="MsoNormal"><span style="color:#333333"><a href="http://r20.rs6.net/tn.jsp?f=001C3IEDc9YZb8ilsojbrds0DVjCcVZ8NzAKvQFr3FQc5Gx7GsOxw2Gij-xsI2zPs1Btcmjw-Ej3kCqvfUdJEgZkJpEA0rHYBqy44qcyo9KGY6mf1S4pTkhgL2SYdhZEU3S73lZ82C-Zi5rxSoD2pedFFyafD9ylm42&c=gxR-DJgRs3zvJBvMDAiMHEfHrbh5TCyE6x-ZoWlh_dNOyANEq3AIEA==&ch=S2G6c8o6fb4bGBEGyRDd72fjYLw7dNnuWs72QoVKAgnRx9U929vP1g==" target="_blank"><b><span style="font-size:13.5pt;font-family:"Arial",sans-serif;color:#3661BD">Visit
Tech-Talk.com Database</span></b></a><o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#333333"><o:p> </o:p></span></p>
<p class="MsoNormal"><b><span style="color:#333333">Username</span></b><span style="color:#333333">:
<span class="contact-detail">ORLIBTECH</span> <o:p></o:p></span></p>
<p class="MsoNormal"><b><span style="color:#333333">Password</span></b><span style="color:#333333">:
<span class="contact-detail">ORLIBTECH</span> <o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#333333"><o:p> </o:p></span></p>
<p class="MsoNormal"><b><span style="color:#333333">Questions about Tech-Talk?</span></b><span style="color:#333333"><o:p></o:p></span></p>
<p class="MsoNormal"><span class="contact-detail"><span style="color:#333333"><a href="mailto:darci.hanning@state.or.us">darci.hanning@state.or.us</a></span></span><span style="color:#333333"><o:p></o:p></span></p>
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<img border="0" width="5" height="1" id="_x0000_i1216" src="https://imgssl.constantcontact.com/letters/images/sys/S.gif"><o:p></o:p></p>
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<p class="MsoNormal" align="center" style="text-align:center"><o:p> </o:p></p>
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<p class="MsoNormal"><b><span style="font-size:13.5pt;font-family:"Arial",sans-serif;color:#3661BD">WEBSITE – How to Vet a Charitable Organization Before Donating</span></b><span style="color:#333333"><o:p></o:p></span></p>
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<div>
<p class="MsoNormal"><i><span style="color:#333333">Intermediate</span></i><span style="color:#333333"><o:p></o:p></span></p>
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<p class="MsoNormal" align="center" style="text-align:center"><o:p> </o:p></p>
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<p class="MsoNormal" align="center" style="text-align:center"><img border="0" width="219" id="_x0000_i1218" src="https://files.constantcontact.com/ee1208b4001/62032a29-bd23-45b3-ba11-5829f70113c9.png" alt="giving"><o:p></o:p></p>
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<img border="0" width="5" height="1" id="_x0000_i1219" src="https://imgssl.constantcontact.com/letters/images/sys/S.gif"><o:p></o:p></p>
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<img border="0" width="1" height="5" id="_x0000_i1220" src="https://imgssl.constantcontact.com/letters/images/sys/S.gif"><o:p></o:p></p>
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<p class="MsoNormal"><span style="color:#333333">In this season of giving you may be asked to donate to a charity… or you may consider picking a cause to give to in lieu of gifts.<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="color:#333333"><o:p> </o:p></span></p>
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<p class="MsoNormal"><span style="color:#333333">I remember years ago when my mother-in-law decided to make a donation in my children's name. She picked an organization that purchased goats to provide nourishment to children in an impoverished country. Explaining
what that meant to my kiddos was a valuable lesson in giving.<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="color:#333333"><o:p> </o:p></span></p>
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<p class="MsoNormal"><span style="color:#333333">But with so many charities out there,<b> how do you know where your dollars will actually be going? </b> <o:p></o:p></span></p>
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<p class="MsoNormal"><span style="color:#333333"><o:p> </o:p></span></p>
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<p class="MsoNormal"><span style="color:#333333">Good news! The homework has already been done for you. There are a handful of reputable organizations that provide detailed information about non-profits so that you can make an informed donation. <o:p></o:p></span></p>
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<p class="MsoNormal" align="center" style="text-align:center"><o:p> </o:p>
<p></p>
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<img border="0" width="5" height="1" id="_x0000_i1221" src="https://imgssl.constantcontact.com/letters/images/1101116784221/S.gif"><o:p></o:p></p>
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<p class="MsoNormal"><b><span style="font-size:13.5pt;font-family:"Arial",sans-serif;color:#3661BD">Charity Watchdogs</span></b><span style="color:#333333"><o:p></o:p></span></p>
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<p class="MsoNormal" align="center" style="text-align:center"><o:p> </o:p></p>
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<p class="MsoNormal"><b><span style="color:#333333">When you're getting ready to make a contribution,</span></b><span style="color:#333333"> it's a good idea to get a little background information from an impartial source. These websites make it easy to plug-in
a name and get an instant rating and background details to find out how they will use your donation. <o:p></o:p></span></p>
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<p class="MsoNormal" align="center" style="text-align:center"><o:p> </o:p></p>
<div align="center">
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<p class="MsoNormal"><a href="http://r20.rs6.net/tn.jsp?f=001C3IEDc9YZb8ilsojbrds0DVjCcVZ8NzAKvQFr3FQc5Gx7GsOxw2GioJZHi1ZEG4ZZQQJUxgENoa8dxb80bSsW6klE1sW8KX4s1KjCE7GUZMFzV1mMN5f9eBCiBJnEtKtbe_Zv4brNKGgpWbNbb2Kfq9xzHkjaEov&c=gxR-DJgRs3zvJBvMDAiMHEfHrbh5TCyE6x-ZoWlh_dNOyANEq3AIEA==&ch=S2G6c8o6fb4bGBEGyRDd72fjYLw7dNnuWs72QoVKAgnRx9U929vP1g=="><span style="text-decoration:none"><img border="0" width="171" id="_x0000_i1222" src="https://files.constantcontact.com/ee1208b4001/e134e33d-e758-4f6e-a5fa-3f60343c71ac.png" alt="Charity Navigator"></span></a><o:p></o:p></p>
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<p class="MsoNormal" align="center" style="text-align:center"><span style="color:#333333"><a href="http://r20.rs6.net/tn.jsp?f=001C3IEDc9YZb8ilsojbrds0DVjCcVZ8NzAKvQFr3FQc5Gx7GsOxw2GioJZHi1ZEG4ZZQQJUxgENoa8dxb80bSsW6klE1sW8KX4s1KjCE7GUZMFzV1mMN5f9eBCiBJnEtKtbe_Zv4brNKGgpWbNbb2Kfq9xzHkjaEov&c=gxR-DJgRs3zvJBvMDAiMHEfHrbh5TCyE6x-ZoWlh_dNOyANEq3AIEA==&ch=S2G6c8o6fb4bGBEGyRDd72fjYLw7dNnuWs72QoVKAgnRx9U929vP1g==" target="_blank"><b><span style="color:#3661BD">Charitynavigator.org</span></b></a><o:p></o:p></span></p>
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<p class="MsoNormal" align="center" style="text-align:center"><a href="http://r20.rs6.net/tn.jsp?f=001C3IEDc9YZb8ilsojbrds0DVjCcVZ8NzAKvQFr3FQc5Gx7GsOxw2GioJZHi1ZEG4Z1QHn415kv7DXCThYs6s0mcdNUBEkEQqa-sx7jU2w3KbO-n8m4jEbbt5e5CSZCX_lWpLMtQb-2U62z34wEdHxhg==&c=gxR-DJgRs3zvJBvMDAiMHEfHrbh5TCyE6x-ZoWlh_dNOyANEq3AIEA==&ch=S2G6c8o6fb4bGBEGyRDd72fjYLw7dNnuWs72QoVKAgnRx9U929vP1g=="><span style="text-decoration:none"><img border="0" width="169" id="_x0000_i1223" src="https://files.constantcontact.com/ee1208b4001/665d1c50-6d18-4fca-95d3-65d68a8bd6b9.png" alt="Charity Watch"></span></a><o:p></o:p></p>
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<table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0" width="100%" style="width:100.0%;border-collapse:collapse">
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<p class="MsoNormal" align="center" style="text-align:center"><span style="color:#333333"><a href="http://r20.rs6.net/tn.jsp?f=001C3IEDc9YZb8ilsojbrds0DVjCcVZ8NzAKvQFr3FQc5Gx7GsOxw2GioJZHi1ZEG4Z1QHn415kv7DXCThYs6s0mcdNUBEkEQqa-sx7jU2w3KbO-n8m4jEbbt5e5CSZCX_lWpLMtQb-2U62z34wEdHxhg==&c=gxR-DJgRs3zvJBvMDAiMHEfHrbh5TCyE6x-ZoWlh_dNOyANEq3AIEA==&ch=S2G6c8o6fb4bGBEGyRDd72fjYLw7dNnuWs72QoVKAgnRx9U929vP1g==" target="_blank"><b><span style="color:#3661BD">Charitywatch.org</span></b></a><o:p></o:p></span></p>
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<td width="33%" valign="top" style="width:33.0%;padding:0in 0in 0in 0in">
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<p class="MsoNormal" align="right" style="text-align:right"><a href="http://r20.rs6.net/tn.jsp?f=001C3IEDc9YZb8ilsojbrds0DVjCcVZ8NzAKvQFr3FQc5Gx7GsOxw2GioJZHi1ZEG4ZGi5l3iP_SSotyTmwRDK7FK21YpgbH3B9UPIEVAluMkla-i_akbxAN-sZEtCCBVB-prBSXzXZysQ=&c=gxR-DJgRs3zvJBvMDAiMHEfHrbh5TCyE6x-ZoWlh_dNOyANEq3AIEA==&ch=S2G6c8o6fb4bGBEGyRDd72fjYLw7dNnuWs72QoVKAgnRx9U929vP1g=="><span style="text-decoration:none"><img border="0" width="169" id="_x0000_i1224" src="https://files.constantcontact.com/ee1208b4001/b42a5c12-76f2-45ee-9b07-f3148b70ca25.png"></span></a><o:p></o:p></p>
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<table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0" width="100%" style="width:100.0%;border-collapse:collapse">
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<div>
<p class="MsoNormal" align="center" style="text-align:center"><span style="color:#333333"><a href="http://r20.rs6.net/tn.jsp?f=001C3IEDc9YZb8ilsojbrds0DVjCcVZ8NzAKvQFr3FQc5Gx7GsOxw2GioJZHi1ZEG4ZGi5l3iP_SSotyTmwRDK7FK21YpgbH3B9UPIEVAluMkla-i_akbxAN-sZEtCCBVB-prBSXzXZysQ=&c=gxR-DJgRs3zvJBvMDAiMHEfHrbh5TCyE6x-ZoWlh_dNOyANEq3AIEA==&ch=S2G6c8o6fb4bGBEGyRDd72fjYLw7dNnuWs72QoVKAgnRx9U929vP1g==" target="_blank"><b><span style="color:#3661BD">Give.org</span></b></a><o:p></o:p></span></p>
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<p class="MsoNormal" align="center" style="text-align:center"><o:p> </o:p></p>
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<p class="MsoNormal" align="center" style="text-align:center;mso-line-height-alt:.75pt">
<img border="0" width="5" height="1" id="_x0000_i1225" src="https://imgssl.constantcontact.com/letters/images/1101116784221/S.gif"><o:p></o:p></p>
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<p class="MsoNormal" align="center" style="text-align:center"><o:p> </o:p></p>
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<table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0" align="right" style="border-collapse:collapse;margin-right:3.5pt;word-wrap: break-word">
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<td width="15" valign="top" style="width:11.25pt;padding:0in 0in 0in 0in;height:.75pt">
<p class="MsoNormal" align="center" style="text-align:center;mso-line-height-alt:.75pt">
<img border="0" width="15" height="1" id="_x0000_i1226" src="https://imgssl.constantcontact.com/letters/images/sys/S.gif"><o:p></o:p></p>
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<p class="MsoNormal" align="center" style="text-align:center"><img border="0" width="186" id="_x0000_i1227" src="https://files.constantcontact.com/ee1208b4001/6fb6231d-248d-459b-93d1-7dec2bace93d.png"><o:p></o:p></p>
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<p class="MsoNormal" align="center" style="text-align:center;mso-line-height-alt:.75pt">
<img border="0" width="5" height="1" id="_x0000_i1228" src="https://imgssl.constantcontact.com/letters/images/sys/S.gif"><o:p></o:p></p>
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<p class="MsoNormal" align="center" style="text-align:center;mso-line-height-alt:.75pt">
<img border="0" width="1" height="5" id="_x0000_i1229" src="https://imgssl.constantcontact.com/letters/images/sys/S.gif"><o:p></o:p></p>
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<p class="MsoNormal"><span style="color:#333333">These websites look at the organization's governance, effectiveness, finances, etc. and provide information like:<o:p></o:p></span></p>
</div>
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<p class="MsoNormal"><span style="color:#333333"><o:p> </o:p></span></p>
</div>
<p class="MsoNormal" style="margin-left:30.0pt;text-indent:-12.0pt;mso-list:l0 level1 lfo1">
<![if !supportLists]><span style="font-size:10.0pt;font-family:Symbol;color:#333333"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><b><span style="color:#333333">Detailed ratings</span></b><span style="color:#333333"> for top charities<o:p></o:p></span></p>
<p class="MsoNormal" style="margin-left:30.0pt;text-indent:-12.0pt;mso-list:l0 level1 lfo1">
<![if !supportLists]><span style="font-size:10.0pt;font-family:Symbol;color:#333333"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><b><span style="color:#333333">Tips to help you donate</span></b><span style="color:#333333"> with confidence<o:p></o:p></span></p>
<p class="MsoNormal" style="margin-left:30.0pt;text-indent:-12.0pt;mso-list:l0 level1 lfo1">
<![if !supportLists]><span style="font-size:10.0pt;font-family:Symbol;color:#333333"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><b><span style="color:#333333">Background information
</span></b><span style="color:#333333">so that you can see facts like how much they pay their executives<o:p></o:p></span></p>
<p class="MsoNormal" style="margin-left:30.0pt;text-indent:-12.0pt;mso-list:l0 level1 lfo1">
<![if !supportLists]><span style="font-size:10.0pt;font-family:Symbol;color:#333333"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><b><span style="color:#333333">Information on immediate needs</span></b><span style="color:#333333"> (like hurricane relief or the California wildfires)<o:p></o:p></span></p>
<p class="MsoNormal" style="margin-left:30.0pt;text-indent:-12.0pt;mso-list:l0 level1 lfo1">
<![if !supportLists]><span style="font-size:10.0pt;font-family:Symbol;color:#333333"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><b><span style="color:#333333">Listings</span></b><span style="color:#333333"> of charities by cause... such as animals, literacy, veterans<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="color:#333333"><o:p> </o:p></span></p>
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<div>
<p class="MsoNormal"><b><span style="color:#333333">For example,</span></b><span style="color:#333333"> I have family in Santa Rosa and Paradise, CA where wildfires have devastated the area. When looking on
<a href="http://r20.rs6.net/tn.jsp?f=001C3IEDc9YZb8ilsojbrds0DVjCcVZ8NzAKvQFr3FQc5Gx7GsOxw2GioJZHi1ZEG4ZZQQJUxgENoa8dxb80bSsW6klE1sW8KX4s1KjCE7GUZMFzV1mMN5f9eBCiBJnEtKtbe_Zv4brNKGgpWbNbb2Kfq9xzHkjaEov&c=gxR-DJgRs3zvJBvMDAiMHEfHrbh5TCyE6x-ZoWlh_dNOyANEq3AIEA==&ch=S2G6c8o6fb4bGBEGyRDd72fjYLw7dNnuWs72QoVKAgnRx9U929vP1g==" target="_blank">
<span style="color:#3661BD">CharityNavigator.org</span></a> to find an organization to donate to, I checked out their
<a href="http://r20.rs6.net/tn.jsp?f=001C3IEDc9YZb8ilsojbrds0DVjCcVZ8NzAKvQFr3FQc5Gx7GsOxw2GioJZHi1ZEG4ZzD6m5jarfatJpUMGw7BRlKJko4qv5obBB_487Zt_2-oTp5A1mBpq9rrMAZNihzg4KjpP-LFItoruJPkp87ZJu6mJ558RRYTaA3CdBhpK0s4orczK55QSGocr0i5vIJUhrWfxZk_O-Gk=&c=gxR-DJgRs3zvJBvMDAiMHEfHrbh5TCyE6x-ZoWlh_dNOyANEq3AIEA==&ch=S2G6c8o6fb4bGBEGyRDd72fjYLw7dNnuWs72QoVKAgnRx9U929vP1g==" target="_blank">
<span style="color:#3661BD">Advisories List</span></a>. Here the organizations are grouped by Low, Medium and High Concern. I found that a well-known entity in Santa Rosa was of "High" concern due to embezzlement. Eeeks!<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="color:#333333"><o:p> </o:p></span></p>
</div>
<div>
<p class="MsoNormal"><b><span style="color:#333333">Fortunately, I was able to</span></b><span style="color:#333333">
<b>use the site</b> to find a <i>Wildfires Recovery Fund</i> where I could confidently send a contribution.<o:p></o:p></span></p>
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<div>
<p class="MsoNormal"><span style="color:#333333"><o:p> </o:p></span></p>
</div>
<div>
<p class="MsoNormal"><span style="color:#333333">So if you're thinking of making donations as the year comes to a close or as a gift for someone, spending a few minutes in one of these watchdog sites will give you peace of mind.<o:p></o:p></span></p>
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<p class="MsoNormal" align="center" style="text-align:center"><o:p> </o:p>
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<img border="0" width="5" height="1" id="_x0000_i1230" src="https://imgssl.constantcontact.com/letters/images/sys/S.gif"><o:p></o:p></p>
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<p class="MsoNormal" align="center" style="text-align:center"><o:p> </o:p></p>
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<p class="MsoNormal" align="center" style="text-align:center"><img border="0" width="180" id="_x0000_i1231" src="http://files.constantcontact.com/ee1208b4001/f8f1ecc8-4884-4c21-8ed0-cf647e6db944.png"><o:p></o:p></p>
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<p class="MsoNormal" align="center" style="text-align:center;mso-line-height-alt:.75pt">
<img border="0" width="15" height="1" id="_x0000_i1232" src="https://imgssl.constantcontact.com/letters/images/sys/S.gif"><o:p></o:p></p>
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<img border="0" width="5" height="1" id="_x0000_i1234" src="https://imgssl.constantcontact.com/letters/images/sys/S.gif"><o:p></o:p></p>
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<p class="MsoNormal"><b><span style="font-size:13.5pt;font-family:"Arial",sans-serif;color:#333333">Communications: Building Trust</span></b><span style="color:#333333"><o:p></o:p></span></p>
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<p class="MsoNormal"><i><span style="color:#333333">Use the Person's Name</span></i><span style="color:#333333"><o:p></o:p></span></p>
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<p class="MsoNormal"><span style="color:#333333"><o:p> </o:p></span></p>
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<p class="MsoNormal"><span style="color:#333333">Have you ever been in a conversation with someone and they used your
<i>name </i>a few times? It makes you feel like they're really paying attention to you, doesn't it?<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="color:#333333"><o:p> </o:p></span></p>
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<p class="MsoNormal"><b><span style="color:#333333">This technique (using a person's name) also works well</span></b><span style="color:#333333"> when you're calling a company's customer service or tech support. These folks usually identify themselves giving
you their first name when they answer your call.<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="color:#333333"><o:p> </o:p></span></p>
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<p class="MsoNormal" style="margin-left:30.0pt;text-indent:-12.0pt;mso-list:l1 level1 lfo2">
<![if !supportLists]><span style="font-size:10.0pt;font-family:Symbol;color:#333333"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><b><span style="color:#333333">Jot it down </span>
</b><span style="color:#333333">so you don't forget it.<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="color:#333333"><o:p> </o:p></span></p>
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<p class="MsoNormal" style="margin-left:30.0pt;text-indent:-12.0pt;mso-list:l2 level1 lfo3">
<![if !supportLists]><span style="font-size:10.0pt;font-family:Symbol;color:#333333"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span style="color:#333333">Then use <b>his or her name as you speak</b> because it helps to personalize the conversation. And they can be more receptive to your request.<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="color:#333333"><o:p> </o:p></span></p>
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<p class="MsoNormal" style="margin-left:30.0pt;text-indent:-12.0pt;mso-list:l3 level1 lfo4">
<![if !supportLists]><span style="font-size:10.0pt;font-family:Symbol;color:#333333"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span style="color:#333333">Be sure to <b>end the conversation by re-stating their name</b> --
<i>"Thank you for refunding my purchase, Greg, I appreciate it." </i> <o:p></o:p></span></p>
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<p class="MsoNormal"><span style="color:#333333"><o:p> </o:p></span></p>
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<p class="MsoNormal"><b><span style="color:#333333">You can also use this technique</span></b><span style="color:#333333"> when being introduced to someone new. Using their name a few times in the conversation helps you to remember it.<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="color:#333333"><o:p> </o:p></span></p>
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<p class="MsoNormal"><span style="color:#333333">An added benefit of using someone's name often in a conversation is that it
<b>provides positive energy</b>. They feel that you are listening and have heard them.<o:p></o:p></span></p>
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<img border="0" width="5" height="1" id="_x0000_i1235" src="https://imgssl.constantcontact.com/letters/images/1101116784221/S.gif"><o:p></o:p></p>
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<p class="MsoNormal" align="center" style="text-align:center"><o:p> </o:p></p>
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<p class="MsoNormal" align="center" style="text-align:center"><a href="http://r20.rs6.net/tn.jsp?f=001C3IEDc9YZb8ilsojbrds0DVjCcVZ8NzAKvQFr3FQc5Gx7GsOxw2Gis12X3dig_zZp8OVBOeerkQiuiTGhsHHSjj02dOmLmLy19uQZwn-bIHWeE_oyJpdMc_GtURBLkn8QvMn7DEzTunSN5iHgWPHlk4zexPkNgsa&c=gxR-DJgRs3zvJBvMDAiMHEfHrbh5TCyE6x-ZoWlh_dNOyANEq3AIEA==&ch=S2G6c8o6fb4bGBEGyRDd72fjYLw7dNnuWs72QoVKAgnRx9U929vP1g=="><span style="text-decoration:none"><img border="0" width="272" id="_x0000_i1236" src="http://files.constantcontact.com/ee1208b4001/b13a7a6a-7445-4d8e-b741-4b475385ef5b.png"></span></a><o:p></o:p></p>
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<p class="MsoNormal" align="center" style="text-align:center"><a href="http://r20.rs6.net/tn.jsp?f=001C3IEDc9YZb8ilsojbrds0DVjCcVZ8NzAKvQFr3FQc5Gx7GsOxw2GitzIEo99rc0YxJE4W09SkEsJ2Bvq90wg2AGrQyMr34lOdQWHCVS_XtIdJ3bjcBF2GTMP3sFG4EHK-VmjrKUCqxApmg93utH0nvxqh1LYGAqoKAvr-G07SeI=&c=gxR-DJgRs3zvJBvMDAiMHEfHrbh5TCyE6x-ZoWlh_dNOyANEq3AIEA==&ch=S2G6c8o6fb4bGBEGyRDd72fjYLw7dNnuWs72QoVKAgnRx9U929vP1g=="><span style="text-decoration:none"><img border="0" width="271" id="_x0000_i1237" src="http://files.constantcontact.com/ee1208b4001/8751eb23-fa9b-43ba-9f5f-7e80a465c6c5.png" alt="Ask a question"></span></a><o:p></o:p></p>
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<p class="MsoNormal"><span style="font-size:9.0pt;font-family:"Arial",sans-serif;color:#333333">Copyright 1996-2019 Shared Results International. Published weekly. Do not forward this issue of Tech-Talk.com without prior permission from Shared Results International.
Distribution is limited by contract. Forwarding it to unauthorized recipients constitutes copyright infringement. For information on site licenses or how to include additional recipients, call 941-355-2092. </span><span style="color:#333333"><o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Arial",sans-serif;color:#1F497D">The Tech-Talk e-newsletter for Oregon library staff is distributed weekly via the Libs-OR and TechTalk mailing lists. Know someone who might be interested in receiving
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<p class="MsoNormal" align="center" style="text-align:center"><b><span style="font-size:10.0pt;font-family:"Arial",sans-serif;color:#1F497D">Tech-Talk is a paid subscription service for staff of Oregon libraries and is supported in whole by the Institute of
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<p class="MsoNormal" style="margin-bottom:3.0pt"><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#1F497D">Cheers,</span><span style="font-family:"Arial",sans-serif;color:#1F497D"><o:p></o:p></span></p>
<p class="MsoNormal" style="margin-bottom:3.0pt"><b><span style="font-size:10.0pt;font-family:"Century Gothic",sans-serif;color:black">Darci Hanning, MLIS<o:p></o:p></span></b></p>
<p class="MsoNormal" style="margin-bottom:3.0pt;line-height:115%"><b><span style="font-size:11.0pt;line-height:115%;font-family:"Calibri",sans-serif;color:#1F4E79">Public Library Consultant / CE Coordinator<br>
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</b><a href="https://www.oregon.gov/library"><b><span style="color:#0563C1">www.oregon.gov/library</span></b></a></span><b><u><span style="font-size:11.0pt;line-height:115%;font-family:"Calibri",sans-serif;color:#0563C1"><o:p></o:p></span></u></b></p>
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