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<p class="MsoNormal" align="center" style="text-align:center"><b><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#1F497D">Greetings and welcome to this week’s issue of Tech-Talk!</span><o:p></o:p></b></p>
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Having trouble reading this email? <br>
You can view the <a href="https://www.tech-talk.com/what-is-a-vpn-and-why-should-i-use-it.html">
tech tip</a>, the <a href="https://www.tech-talk.com/willing-to-consider.html">communication tip</a>, and the (</span><b><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:red">NEW!</span></b><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#1F497D">)
<a href="https://www.tech-talk.com/005-reversing-organizational-indifference.html">
leadership tip</a> online instead! <br>
When prompted for a <b>username and password, </b>use<b> ORLIBTECH </b>for<b> BOTH</b>.</span><span style="font-size:1.0pt"><o:p></o:p></span></p>
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<span style="font-size:1.0pt">Protect yourself online <o:p></o:p></span></p>
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<p class="MsoNormal" align="center" style="text-align:center"><span style="color:#333333"> </span><b><span style="font-size:8.5pt;font-family:"Arial",sans-serif;color:white">Want to give Tech-Talk to patrons, students, faculty? Contact support</span></b><span style="color:#333333"><a href="mailto:info@tech-talk.com" target="_blank"><b><span style="font-size:8.5pt;font-family:"Arial",sans-serif;color:white">@Tech-Talk.com</span></b></a>
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<p class="MsoNormal"><span style="color:#333333"> </span><b><span style="font-size:13.5pt;font-family:"Arial",sans-serif;color:#333333">This Week's Topic: INTERNET</span></b><span style="color:#333333">
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<p class="MsoNormal"><b><span style="color:#16274C">1. VIDEO & ARTICLE ... </span>
</b><span style="color:#333333">What is a VPN and Why Should I Use It?<o:p></o:p></span></p>
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<p class="MsoNormal"><b><span style="color:#16274C">2. COMMUNICATING </span></b><span style="color:#16274C">... "willing to consider"</span><span style="color:#333333">
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<p class="MsoNormal"><b><span style="color:#16274C">3. LEADERSHIP</span></b><span style="color:#16274C"> ... #5. Wilber Finkelstein ... Reversing Organizational Indifference</span><span style="color:#333333">
<o:p></o:p></span></p>
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<p class="MsoNormal" align="center" style="text-align:center"><span style="font-size:10.5pt;color:#111111">Photo by </span><span style="color:#333333"><a href="http://r20.rs6.net/tn.jsp?f=001aK_UJlv9GC8nhML47R2TLIOV4Gn00DDu-QW0Y8blXxt4vlSCAPO9ACVMJQK3s_0aDIUGuY0-F7EAxU5S5xSMf-nXsddG8yKE2YuVI_bO0nZGfmtyXjjvwnXc3XfTjgyuU9Z3mdrjq0LgxxScSOFdNhSG9v2xWfN3jq-ecV6F-tUH3BtYgeHVPsTrSmNaHZRW7qvtO2t0mGq-BYeqpIZSIl2hl3fsBgIQM75tCvwg5JHdToSX9b5REL9muRptPu1m&c=jRNm2rfrDIPmD2Ep_9TrN8ieqwF2zG9vHOqkgHsgJBig7fDlNxknNg==&ch=enQEYwGy2D0vtFGUtBVEwJG5KMQE8R9WCq2K-fKeJ68WV1LLotabDw==" target="_blank"><span style="font-size:10.5pt;color:#767676">Kyler
Nixon</span></a></span><span style="font-size:10.5pt;color:#111111"> on </span><span style="color:#333333"><a href="http://r20.rs6.net/tn.jsp?f=001aK_UJlv9GC8nhML47R2TLIOV4Gn00DDu-QW0Y8blXxt4vlSCAPO9ACVMJQK3s_0aENeI9GAahAbRpixXN7jXYLUJRRda3SctHguIyc7vWMkD1rEU8loXtbNgIy8stWyAdbwnYbukTafDMywPuk74fA7BLH59__pTsoiEee0Vt9sBX_niOrsrtDwPDkOQg_65k5_7zXzVxEp20rQx0ZWXQNYarzyEBS7UPAgjer_Pj2k8foHq-VoRjVepwMg38o82CsjMUvWkwMny5JGfMGlw2w==&c=jRNm2rfrDIPmD2Ep_9TrN8ieqwF2zG9vHOqkgHsgJBig7fDlNxknNg==&ch=enQEYwGy2D0vtFGUtBVEwJG5KMQE8R9WCq2K-fKeJ68WV1LLotabDw==" target="_blank"><span style="font-size:10.5pt;color:#767676">Unsplash</span></a>
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<p class="MsoNormal"><b><span style="font-size:13.5pt;font-family:"Arial",sans-serif;color:#333333">Brought To You By
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<p class="MsoNormal" align="center" style="text-align:center"><img border="0" width="148" id="_x0000_i1034" src="https://files.constantcontact.com/ee1208b4001/9975e68c-5234-456e-bd40-fe203e94bf80.png" alt="State of Oregon"><o:p></o:p></p>
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<p class="MsoNormal"><span style="color:#333333"><a href="http://r20.rs6.net/tn.jsp?f=001aK_UJlv9GC8nhML47R2TLIOV4Gn00DDu-QW0Y8blXxt4vlSCAPO9AKXPITWQJYwcfo4XV2O_cnH4L67c7NTXNuoIcwB1x89arbFiy_L7fF7Y0GFu6sVCHur1NTWiqHNeoFYVWXPAqMBA9OLZz_bQa5azXOrROJ0I&c=jRNm2rfrDIPmD2Ep_9TrN8ieqwF2zG9vHOqkgHsgJBig7fDlNxknNg==&ch=enQEYwGy2D0vtFGUtBVEwJG5KMQE8R9WCq2K-fKeJ68WV1LLotabDw==" target="_blank"><b><span style="font-size:13.5pt;font-family:"Arial",sans-serif;color:#3661BD">Visit
Tech-Talk.com Database</span></b></a><o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#333333"><o:p> </o:p></span></p>
<p class="MsoNormal"><b><span style="color:#333333">Username</span></b><span style="color:#333333">:
<span class="contact-detail">ORLIBTECH</span> <o:p></o:p></span></p>
<p class="MsoNormal"><b><span style="color:#333333">Password</span></b><span style="color:#333333">:
<span class="contact-detail">ORLIBTECH</span> <o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#333333"><o:p> </o:p></span></p>
<p class="MsoNormal"><b><span style="color:#333333">Questions about Tech-Talk?</span></b><span style="color:#333333"><o:p></o:p></span></p>
<p class="MsoNormal"><span class="contact-detail"><span style="color:#333333"><a href="mailto:darci.hanning@state.or.us">darci.hanning@state.or.us</a></span></span><span style="color:#333333"><o:p></o:p></span></p>
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<p class="MsoNormal"><b><span style="font-size:13.5pt;font-family:"Arial",sans-serif;color:#3661BD">INTERNET - What is a VPN and Why Should I Use It?</span></b><span style="color:#333333"><o:p></o:p></span></p>
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<p class="MsoNormal"><i><span style="color:#333333">Intermediate</span></i><span style="color:#333333"><o:p></o:p></span></p>
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<img border="0" width="15" height="1" id="_x0000_i1036" src="https://imgssl.constantcontact.com/letters/images/sys/S.gif"><o:p></o:p></p>
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<p class="MsoNormal" align="center" style="text-align:center"><img border="0" width="232" id="_x0000_i1037" src="https://files.constantcontact.com/ee1208b4001/498aadd4-239c-456b-8a4a-ad2f5eae7372.png" alt="VPN"><o:p></o:p></p>
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<p class="MsoNormal" align="center" style="text-align:center;mso-line-height-alt:.75pt">
<img border="0" width="1" height="5" id="_x0000_i1039" src="https://imgssl.constantcontact.com/letters/images/sys/S.gif"><o:p></o:p></p>
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<p class="MsoNormal"><span style="color:#333333">I'm getting ready to travel this week and will have a long layover. I want to be able to work on my laptop in the airport or at my hotel, but I'm leery about using public Wi-Fi. It's time to set up a VPN so that
I can have a secure connection when using the Internet.<o:p></o:p></span></p>
</div>
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<p class="MsoNormal"><span style="color:#333333"><o:p> </o:p></span></p>
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<p class="MsoNormal"><b><span style="color:#333333">What is a VPN? </span></b><span style="color:#333333">A Virtual Private Network connects your device (PC, laptop, tablet or smartphone) to an outside server to:<o:p></o:p></span></p>
</div>
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<p class="MsoNormal"><span style="color:#333333"><o:p> </o:p></span></p>
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<p class="MsoNormal" style="margin-left:30.0pt;text-indent:-12.0pt;mso-list:l8 level1 lfo1">
<![if !supportLists]><span style="color:#333333"><span style="mso-list:Ignore">1.<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><b><span style="color:#333333">Protect your online identity,</span></b><span style="color:#333333"> making your Internet activity completely unreadable to any eavesdroppers.<o:p></o:p></span></p>
<p class="MsoNormal" style="margin-left:30.0pt;text-indent:-12.0pt;mso-list:l8 level1 lfo1">
<![if !supportLists]><span style="color:#333333"><span style="mso-list:Ignore">2.<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><b><span style="color:#333333">Change your IP address</span></b><span style="color:#333333"> so that it appears that you're in a different location.<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="color:#333333"><o:p> </o:p></span></p>
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<p class="MsoNormal"><span style="color:#333333">VPNs were originally created as a means to connect business networks securely and allow people to access an office network from home or on the road.<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="color:#333333"><o:p> </o:p></span></p>
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<p class="MsoNormal"><b><span style="color:#333333">Connecting through a VPN will encrypt your connection
</span></b><span style="color:#333333">making it look like gibberish to anyone that intercepts it. And it redirects your internet traffic through a specially configured remote server so that you can remain protected and anonymous. <o:p></o:p></span></p>
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<p class="MsoNormal" align="center" style="text-align:center"><img border="0" width="513" id="_x0000_i1040" src="https://files.constantcontact.com/ee1208b4001/6722b86a-abb2-4113-af03-d35724ef13f8.png"><o:p></o:p></p>
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<img border="0" width="5" height="1" id="_x0000_i1041" src="https://imgssl.constantcontact.com/letters/images/1101116784221/S.gif"><o:p></o:p></p>
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<p class="MsoNormal"><b><span style="font-family:"Arial",sans-serif;color:#3661BD">Why You Might Consider Using a VPN</span></b><span style="color:#333333"><o:p></o:p></span></p>
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<p class="MsoNormal"><span style="color:#333333"><o:p> </o:p></span></p>
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<p class="MsoNormal"><b><span style="color:#333333">Using a VPN can potentially slow your connection down</span></b><span style="color:#333333">, but there are many good reasons to use it.<o:p></o:p></span></p>
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<img border="0" width="15" height="1" id="_x0000_i1042" src="https://imgssl.constantcontact.com/letters/images/sys/S.gif"><o:p></o:p></p>
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<p class="MsoNormal" align="center" style="text-align:center"><img border="0" width="294" id="_x0000_i1043" src="https://files.constantcontact.com/ee1208b4001/36d98220-624c-4e8b-966d-ec7f305e77b6.png" alt="VPN quote"><o:p></o:p></p>
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<img border="0" width="5" height="1" id="_x0000_i1044" src="https://imgssl.constantcontact.com/letters/images/sys/S.gif"><o:p></o:p></p>
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<p class="MsoNormal" align="center" style="text-align:center;mso-line-height-alt:.75pt">
<img border="0" width="1" height="5" id="_x0000_i1045" src="https://imgssl.constantcontact.com/letters/images/sys/S.gif"><o:p></o:p></p>
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<p class="MsoNormal" style="margin-left:30.0pt;text-indent:-12.0pt;mso-list:l4 level1 lfo2">
<![if !supportLists]><span style="font-size:10.0pt;font-family:Symbol;color:#333333"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><b><span style="color:#333333">Access your business network.
</span></b><span style="color:#333333">A<b> </b>business VPN allows employees to access their company's network while working away from the office.<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="color:#333333"><o:p> </o:p></span></p>
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<p class="MsoNormal" style="margin-left:30.0pt;text-indent:-12.0pt;mso-list:l9 level1 lfo3">
<![if !supportLists]><span style="font-size:10.0pt;font-family:Symbol;color:#333333"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><b><span style="color:#333333">Using Public Wi-Fi.
</span></b><span style="color:#333333">Other people in range of the hot-spot you're using could potentially access your data and steal passwords and personal information.<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="color:#333333"><o:p> </o:p></span></p>
</div>
<p class="MsoNormal" style="margin-left:30.0pt;text-indent:-12.0pt;mso-list:l2 level1 lfo4">
<![if !supportLists]><span style="font-size:10.0pt;font-family:Symbol;color:#333333"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><b><span style="color:#333333">Access blocked sites outside of the US.
</span></b><span style="color:#333333">If you try to go to streaming sites like Netflix, Pandora or Hulu, they may be "geo-blocked." Connecting through a VPN located in the US gives you access.<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="color:#333333"><o:p> </o:p></span></p>
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<p class="MsoNormal" style="margin-left:30.0pt;text-indent:-12.0pt;mso-list:l0 level1 lfo5">
<![if !supportLists]><span style="font-size:10.0pt;font-family:Symbol;color:#333333"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><b><span style="color:#333333">Protect your files.
</span></b><span style="color:#333333">If you use a file-sharing service, a VPN will encrypt your uploaded and downloaded documents. <o:p></o:p></span></p>
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<p class="MsoNormal"><span style="color:#333333"><o:p> </o:p></span></p>
</div>
<p class="MsoNormal" style="margin-left:30.0pt;text-indent:-12.0pt;mso-list:l6 level1 lfo6">
<![if !supportLists]><span style="font-size:10.0pt;font-family:Symbol;color:#333333"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><b><span style="color:#333333">Keep your Internet searches private.
</span></b><span style="color:#333333">Online searches are logged to your computer's IP address and are subsequently used to customize the advertising and future searches for your device. If you don't want Google or other search engines to store your search
information for personal items like "anti-depressants" or "divorce lawyers," a VPN can mask them.<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="color:#333333"><o:p> </o:p></span></p>
</div>
<p class="MsoNormal" style="margin-left:30.0pt;text-indent:-12.0pt;mso-list:l7 level1 lfo7">
<![if !supportLists]><span style="font-size:10.0pt;font-family:Symbol;color:#333333"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><b><span style="color:#333333">Cloak your VOIP phone calls</span></b><span style="color:#333333">. Voice-over-IP (calling someone through your device) is relatively easy to eavesdrop on. If you regularly use VOIP services like
Skype, Facetime, or online voice chatting, consider a VPN connection.<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="color:#333333"><o:p> </o:p></span></p>
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<p class="MsoNormal"><span style="color:#333333">Even if you have nothing to “hide” – protecting your right to privacy may be important to you.<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="color:#333333"><o:p> </o:p></span></p>
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<p class="MsoNormal"><span style="color:#333333">View another article in the Tech-Talk database for more details on
<a href="http://r20.rs6.net/tn.jsp?f=001aK_UJlv9GC8nhML47R2TLIOV4Gn00DDu-QW0Y8blXxt4vlSCAPO9AHiIuSjA09rLToQ7O1fHUbVeIe9hqviYTROyMnTsztubudnkjnJQ9nCpnVedc3fuWujwzR_byKIKMzMUFc0Yan8E-yDkorJXS79RkN8xpluAxc_3RCf2xUatQ6U_tzvy9nkk3OKznPZJht16WUgOhzQ=&c=jRNm2rfrDIPmD2Ep_9TrN8ieqwF2zG9vHOqkgHsgJBig7fDlNxknNg==&ch=enQEYwGy2D0vtFGUtBVEwJG5KMQE8R9WCq2K-fKeJ68WV1LLotabDw==" target="_blank">
<b><span style="color:#3661BD">"How To Make Public Wi-Fi Safer."</span></b></a> <o:p>
</o:p></span></p>
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<img border="0" width="5" height="1" id="_x0000_i1046" src="https://imgssl.constantcontact.com/letters/images/1101116784221/S.gif"><o:p></o:p></p>
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<p class="MsoNormal" align="center" style="text-align:center"><o:p> </o:p></p>
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<p class="MsoNormal"><b><span style="font-size:13.5pt;font-family:"Arial",sans-serif;color:#3661BD">How Do You Get a VPN?</span></b><span style="color:#333333"><o:p></o:p></span></p>
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<p class="MsoNormal"><span style="color:#333333"><o:p> </o:p></span></p>
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<p class="MsoNormal"><b><span style="color:#333333">There are a number of Virtual Private Network services available</span></b><span style="color:#333333">. Some specialize in business applications and others are for individual consumers. When selecting a service
consider:<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="color:#333333"><o:p> </o:p></span></p>
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</span></span></span><![endif]><span style="color:#333333">Price<o:p></o:p></span></p>
<p class="MsoNormal" style="margin-left:30.0pt;text-indent:-12.0pt;mso-list:l5 level1 lfo8">
<![if !supportLists]><span style="font-size:10.0pt;font-family:Symbol;color:#333333"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span style="color:#333333">Number of licenses allowed for your devices<o:p></o:p></span></p>
<p class="MsoNormal" style="margin-left:30.0pt;text-indent:-12.0pt;mso-list:l5 level1 lfo8">
<![if !supportLists]><span style="font-size:10.0pt;font-family:Symbol;color:#333333"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span style="color:#333333">Ease of use<o:p></o:p></span></p>
<p class="MsoNormal" style="margin-left:30.0pt;text-indent:-12.0pt;mso-list:l5 level1 lfo8">
<![if !supportLists]><span style="font-size:10.0pt;font-family:Symbol;color:#333333"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span style="color:#333333">Number of available servers and geographic diversity in locations<o:p></o:p></span></p>
<p class="MsoNormal" style="margin-left:30.0pt;text-indent:-12.0pt;mso-list:l5 level1 lfo8">
<![if !supportLists]><span style="font-size:10.0pt;font-family:Symbol;color:#333333"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span style="color:#333333">Speed scores<o:p></o:p></span></p>
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<p class="MsoNormal" align="center" style="text-align:center"><o:p> </o:p></p>
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<p class="MsoNormal" align="center" style="text-align:center"><img border="0" width="497" id="_x0000_i1047" src="https://files.constantcontact.com/ee1208b4001/85256c45-3ca2-4b03-9e34-05d7322d3526.png" alt="VPN"><o:p></o:p></p>
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<p class="MsoNormal" align="center" style="text-align:center"><o:p> </o:p></p>
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<p class="MsoNormal"><b><span style="color:#333333">Based on PCmag.com's 2020 rating of VPN services</span></b><span style="color:#333333">, here are a few sites to consider:<o:p></o:p></span></p>
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<p class="MsoNormal" align="center" style="text-align:center"><o:p> </o:p></p>
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<p class="MsoNormal" style="margin-left:30.0pt;text-indent:-12.0pt;mso-list:l1 level1 lfo9">
<![if !supportLists]><span style="font-size:10.0pt;font-family:Symbol;color:#333333"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span style="color:#333333"><a href="http://r20.rs6.net/tn.jsp?f=001aK_UJlv9GC8nhML47R2TLIOV4Gn00DDu-QW0Y8blXxt4vlSCAPO9AMsnztjTHUpI4NLq81uavuQEsMAFYt56Zbi2AYsS0OfKWb9Y-qGorgH2HL9-3mm00R6J0jXw5zQZhZUZI_fAkLw=&c=jRNm2rfrDIPmD2Ep_9TrN8ieqwF2zG9vHOqkgHsgJBig7fDlNxknNg==&ch=enQEYwGy2D0vtFGUtBVEwJG5KMQE8R9WCq2K-fKeJ68WV1LLotabDw==" target="_blank"><span style="color:#3661BD">Nordvpn.com</span></a><o:p></o:p></span></p>
<p class="MsoNormal" style="margin-left:30.0pt;text-indent:-12.0pt;mso-list:l1 level1 lfo9">
<![if !supportLists]><span style="font-size:10.0pt;font-family:Symbol;color:#333333"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span style="color:#333333"><a href="http://r20.rs6.net/tn.jsp?f=001aK_UJlv9GC8nhML47R2TLIOV4Gn00DDu-QW0Y8blXxt4vlSCAPO9AMsnztjTHUpIHBdkmlinFGU9hoQ3B7s8QaekZwsjyUOVHE5odctCGQY9PxpkqcD_nQZzXOZDLCuFxICRZmOnFkIxnERCcm3W-s0_2rrZPFtN&c=jRNm2rfrDIPmD2Ep_9TrN8ieqwF2zG9vHOqkgHsgJBig7fDlNxknNg==&ch=enQEYwGy2D0vtFGUtBVEwJG5KMQE8R9WCq2K-fKeJ68WV1LLotabDw==" target="_blank"><span style="color:#3661BD">Privateinternetaccess.com</span></a><o:p></o:p></span></p>
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<td width="50%" valign="top" style="width:50.0%;padding:0in 0in 0in 0in;word-wrap: break-word">
<div>
<table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0" width="100%" style="width:100.0%;border-collapse:collapse;min-width: 100%">
<tbody>
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<div>
<div>
<p class="MsoNormal" style="margin-left:30.0pt;text-indent:-12.0pt;mso-list:l3 level1 lfo10">
<![if !supportLists]><span style="font-size:10.0pt;font-family:Symbol;color:#333333"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span style="color:#333333"><a href="http://r20.rs6.net/tn.jsp?f=001aK_UJlv9GC8nhML47R2TLIOV4Gn00DDu-QW0Y8blXxt4vlSCAPO9AMsnztjTHUpIrz6a-E5t0ApIqgW7cNhu8eKn4gj6Smzx7yzZvr7XSt-lHIb63qldrJ-rL9wGUhyD0ZHtAUz9Dm1PyVXEueXdgw==&c=jRNm2rfrDIPmD2Ep_9TrN8ieqwF2zG9vHOqkgHsgJBig7fDlNxknNg==&ch=enQEYwGy2D0vtFGUtBVEwJG5KMQE8R9WCq2K-fKeJ68WV1LLotabDw==" target="_blank"><span style="color:#3661BD">Expressvpn.com</span></a><o:p></o:p></span></p>
<p class="MsoNormal" style="margin-left:30.0pt;text-indent:-12.0pt;mso-list:l3 level1 lfo10">
<![if !supportLists]><span style="font-size:10.0pt;font-family:Symbol;color:#333333"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span style="color:#333333"><a href="http://r20.rs6.net/tn.jsp?f=001aK_UJlv9GC8nhML47R2TLIOV4Gn00DDu-QW0Y8blXxt4vlSCAPO9AMsnztjTHUpI2dle87ASgHHEurb1FnmHUA_qsA_89CY1T4L0_0DpEkXNyWb0v1KiMZEYAULSmzCyefszefUtyU6APFwy85kTQw==&c=jRNm2rfrDIPmD2Ep_9TrN8ieqwF2zG9vHOqkgHsgJBig7fDlNxknNg==&ch=enQEYwGy2D0vtFGUtBVEwJG5KMQE8R9WCq2K-fKeJ68WV1LLotabDw==" target="_blank"><span style="color:#3661BD">Tunnelbear.com</span></a><o:p></o:p></span></p>
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<p class="MsoNormal" align="center" style="text-align:center"><o:p> </o:p></p>
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<p class="MsoNormal" align="center" style="text-align:center"><o:p> </o:p></p>
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<p class="MsoNormal"><b><span style="font-size:13.5pt;font-family:"Arial",sans-serif;color:#333333">Communications: Writing</span></b><span style="color:#333333"><o:p></o:p></span></p>
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<p class="MsoNormal"><i><span style="color:#333333">"Willing to consider..."</span></i><span style="color:#333333"><o:p></o:p></span></p>
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<p class="MsoNormal"><span style="color:#333333"><o:p> </o:p></span></p>
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<p class="MsoNormal"><span style="color:#333333">OK, have you ever experienced this type of situation? I found myself wanting to
<b>offer a business colleague some advice</b>. I wasn't sure if she would be receptive. She might take it as criticism.<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="color:#333333"><o:p> </o:p></span></p>
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<p class="MsoNormal"><b><span style="color:#333333">In this case,</span></b><span style="color:#333333"> she was new to our accounting firm, so I hadn't recognized her name when she sent an email. I almost tossed it instead of opening it.<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="color:#333333"><o:p> </o:p></span></p>
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<p class="MsoNormal"><b><span style="color:#333333">I wanted to tell her</span></b><span style="color:#333333"> that she could change the "From" name to include the Firm so that all of us who do not know her name yet, would recognize her notes as legitimate.<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="color:#333333"><o:p> </o:p></span></p>
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<p class="MsoNormal" align="center" style="text-align:center"><span style="color:#333333">Instead of "Jane Smith", it would read "Jane Smith (Barnes)"<o:p></o:p></span></p>
<p class="MsoNormal" align="center" style="text-align:center"><span style="color:#333333"><o:p> </o:p></span></p>
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<p class="MsoNormal"><span style="color:#333333">Some folks receive ideas as a statement that they have done something incorrectly. They've made a mistake. They should have known.<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="color:#333333"><o:p> </o:p></span></p>
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<p class="MsoNormal"><b><span style="color:#333333">To help the recipient feel good</span></b><span style="color:#333333"> about your idea, to be receptive and open, ask them, "Would you be
<b><i>willing to consider</i></b> an idea I have?"<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="color:#333333"><o:p> </o:p></span></p>
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<p class="MsoNormal"><span style="color:#333333">Both "willing" and "consider" are words known to have a positive effect. They show respect for the other individual and by asking if someone
<i>wants</i> to hear your idea first, <b>you're more apt to be heard. </b><o:p></o:p></span></p>
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<p class="MsoNormal"><span style="color:#333333"><o:p> </o:p></span></p>
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<p class="MsoNormal" align="center" style="text-align:center"><span style="color:#333333">"Are you
<b><i>willing to consider </i></b>a technique you can use<o:p></o:p></span></p>
<p class="MsoNormal" align="center" style="text-align:center"><span style="color:#333333">to have everyone recognize you are with Barnes and Associates?"<o:p></o:p></span></p>
<p class="MsoNormal" align="center" style="text-align:center"><span style="color:#333333"><o:p> </o:p></span></p>
<div>
<p class="MsoNormal"><span style="color:#333333">Look for ways to use "willing" and "consider" as you're sharing ideas with others.<o:p></o:p></span></p>
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<p class="MsoNormal" align="center" style="text-align:center"><o:p> </o:p></p>
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<p class="MsoNormal" align="center" style="text-align:center"><o:p> </o:p></p>
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<p class="MsoNormal" align="center" style="text-align:center"><img border="0" width="180" id="_x0000_i1054" src="https://files.constantcontact.com/ee1208b4001/da1c6ee9-ba35-4af5-9c80-8e1b5781189e.png"><o:p></o:p></p>
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<img border="0" width="15" height="1" id="_x0000_i1055" src="https://imgssl.constantcontact.com/letters/images/sys/S.gif"><o:p></o:p></p>
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<img border="0" width="1" height="5" id="_x0000_i1056" src="https://imgssl.constantcontact.com/letters/images/sys/S.gif"><o:p></o:p></p>
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<img border="0" width="5" height="1" id="_x0000_i1057" src="https://imgssl.constantcontact.com/letters/images/sys/S.gif"><o:p></o:p></p>
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<p class="MsoNormal"><b><span style="font-size:13.5pt;font-family:"Arial",sans-serif;color:#333333">Leadership Ideas</span></b><span style="color:#333333"><o:p></o:p></span></p>
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<div>
<p class="MsoNormal"><i><span style="color:#333333">#5: Reversing Organizational Indifference</span></i><span style="color:#333333"><o:p></o:p></span></p>
</div>
<div>
<p class="MsoNormal"><span style="color:#333333"><o:p> </o:p></span></p>
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<div>
<p class="MsoNormal"><b><span style="color:#333333">Wilbur Finkelstein</span></b><span style="color:#333333"><o:p></o:p></span></p>
</div>
<div>
<p class="MsoNormal"><span style="color:#333333"><o:p> </o:p></span></p>
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<div>
<p class="MsoNormal"><span style="color:#333333">As we work with various organizations, we frequently ask individuals, "<i>In your opinion, how much indifference is there in your organization</i>?" <o:p></o:p></span></p>
</div>
<div>
<p class="MsoNormal"><span style="color:#333333"><o:p> </o:p></span></p>
</div>
<div>
<p class="MsoNormal"><span style="color:#333333">One of these persons is a junior clerk in a large public library system (600+ employees). I asked him this question. He surprised me with his answer.<o:p></o:p></span></p>
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<div>
<p class="MsoNormal"><span style="color:#333333"><o:p> </o:p></span></p>
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<div>
<p class="MsoNormal"><span style="color:#333333">He quickly said, "<b>That's easy, 99%."</b> Stunned at the number, yet believing that it was possible, I followed with, "<i>What makes you say that?"</i> (I fully expected him to declare himself as the only one
who cared. He didn't do that.) <o:p></o:p></span></p>
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<div>
<p class="MsoNormal"><span style="color:#333333"><o:p> </o:p></span></p>
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<div>
<p class="MsoNormal"><b><span style="color:#333333">He said,</span></b><span style="color:#333333"> "<b><i>Because of Wilbur Finkelstein.</i></b><i> He comes to work every day, no matter what. He's punctual, often early. He doesn't leave at quitting time if
he's working with a patron. He'll stay and help until the person has what they need without exception. He cares about the organization and what we do</i>."<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="color:#333333"><o:p> </o:p></span></p>
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<div>
<p class="MsoNormal"><span style="color:#333333">The good news is that <b>organizational indifference can be reversed.</b> You can turn the 71% or the 99% disengagement into individuals who are focused, flexible and willing to take the initiative for the bigger
whole.<o:p></o:p></span></p>
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<div>
<p class="MsoNormal"><span style="color:#333333"><o:p> </o:p></span></p>
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<div>
<p class="MsoNormal"><span style="color:#333333">You can fix this at the team level. You don't have to wait for an organizational culture change to start at the top. <o:p></o:p></span></p>
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<div>
<p class="MsoNormal"><span style="color:#333333"><o:p> </o:p></span></p>
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<div>
<p class="MsoNormal"><b><i><span style="color:#333333">You </span></i></b><b><span style="color:#333333">can be the top in this situation. </span></b><span style="color:#333333">You can create your own world. Sure if you're a manager, supervisor or a team leader
it will be easier to affect change. But as an individual contributor, you can do it too.<o:p></o:p></span></p>
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<div>
<p class="MsoNormal"><span style="color:#333333"><o:p> </o:p></span></p>
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<div>
<p class="MsoNormal"><b><span style="color:#333333">This <i>Executive Guide </i>will show you how.</span></b><span style="color:#333333"> It will give you the concepts for making the change and the practical steps to take. It will show you how creating more
of an egalitarian environment can dramatically affect your team achievements.<o:p></o:p></span></p>
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<div>
<p class="MsoNormal"><span style="color:#333333"><o:p> </o:p></span></p>
</div>
<p class="MsoNormal" align="right" style="text-align:right"><b><span style="font-size:10.5pt;color:#333333">[A serialized book.
</span></b><span style="color:#333333"><a href="http://r20.rs6.net/tn.jsp?f=001aK_UJlv9GC8nhML47R2TLIOV4Gn00DDu-QW0Y8blXxt4vlSCAPO9ANZBezO-bwQRdNfrl19l_yqYFIVQwOtFMkptt7Euy-Ykcis_nkWP9hvQcU14CCJF9-uAxlMbaQSSP-VBxqX45Y9nYCSiLqhlNXXBzuXWHbyCAahh6kz0C8Vrd1-50ESxZg==&c=jRNm2rfrDIPmD2Ep_9TrN8ieqwF2zG9vHOqkgHsgJBig7fDlNxknNg==&ch=enQEYwGy2D0vtFGUtBVEwJG5KMQE8R9WCq2K-fKeJ68WV1LLotabDw==" target="_blank"><b><span style="font-size:10.5pt;color:#3661BD">See
previous entries</span></b></a></span><b><span style="font-size:10.5pt;color:#333333">.]</span></b><span style="color:#333333">
<o:p></o:p></span></p>
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<p class="MsoNormal" align="center" style="text-align:center"><o:p> </o:p></p>
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<p class="MsoNormal"><b><span style="font-size:13.5pt;font-family:"Arial",sans-serif;color:#333333">Get a Starting Point
</span></b><span style="color:#333333"><o:p></o:p></span></p>
</div>
<div>
<p class="MsoNormal"><span style="color:#333333"><o:p> </o:p></span></p>
</div>
<p class="MsoNormal" align="center" style="text-align:center"><span style="color:#333333">Here's a
<a href="http://r20.rs6.net/tn.jsp?f=001aK_UJlv9GC8nhML47R2TLIOV4Gn00DDu-QW0Y8blXxt4vlSCAPO9ACVMJQK3s_0a6yw6MgSUgN_LkCVaANjCJGmovAUebSEwzbFewYvCXPlX-hmipbSISoN6RzpzYq7thu86kDXthF8xLMD1fDHJ2RN19N87DGmA4piP1JNh_4M8NeP2Ajgzy17I5f0bKPhLHVZdmlo4GDEpsW6pRpsWO1K74L9QCqAexQfyPlv6k7U=&c=jRNm2rfrDIPmD2Ep_9TrN8ieqwF2zG9vHOqkgHsgJBig7fDlNxknNg==&ch=enQEYwGy2D0vtFGUtBVEwJG5KMQE8R9WCq2K-fKeJ68WV1LLotabDw==" target="_blank">
<b><span style="color:#3661BD">10-question survey</span></b></a> that will give you a good benchmark.<o:p></o:p></span></p>
<p class="MsoNormal" align="center" style="text-align:center"><span style="color:#333333"><o:p> </o:p></span></p>
<p class="MsoNormal" align="center" style="text-align:center"><span style="color:#333333"><a href="http://r20.rs6.net/tn.jsp?f=001aK_UJlv9GC8nhML47R2TLIOV4Gn00DDu-QW0Y8blXxt4vlSCAPO9AMsnztjTHUpIdiLwHK7SmzeE3CIYIw4FPHpbDhsY9lfm2Cna-pexfcxrOh0fW32MyXkoAqLjhlR0bJBeh3ukW2YdOVm7nlbPZSNHWVHlmGfF0sClxR3sCW1tob1YrxUcaUqy3_2bYyWl26q1ybHCcggACQcH_90Ohg==&c=jRNm2rfrDIPmD2Ep_9TrN8ieqwF2zG9vHOqkgHsgJBig7fDlNxknNg==&ch=enQEYwGy2D0vtFGUtBVEwJG5KMQE8R9WCq2K-fKeJ68WV1LLotabDw==" target="_blank"><span style="color:#3661BD">Leave
a Comment Here</span></a>!<o:p></o:p></span></p>
</div>
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<p class="MsoNormal" align="center" style="text-align:center"><o:p> </o:p></p>
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<img border="0" width="5" height="1" id="_x0000_i1058" src="https://imgssl.constantcontact.com/letters/images/1101116784221/S.gif"><o:p></o:p></p>
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<p class="MsoNormal" align="center" style="text-align:center"><o:p> </o:p></p>
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