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<b><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#1F497D">Greetings and welcome to this week’s issue of Tech-Talk!</span><o:p></o:p></b></p>
<p class="MsoNormal" align="center" style="text-align:center"><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#1F497D">Having trouble reading this email?
<br>
You can view the <a href="https://www.tech-talk.com/windows-show-file-name-extensions.html">
tech tip</a>, the <a href="https://www.tech-talk.com/turn-on-their-ears-first.html">
communication tip</a>, and the <a href="https://www.tech-talk.com/show-employees-theyre-valued.html">
leadership tip</a> online instead! <br>
When prompted for a <b>username and password, </b>use<b> ORLIBTECH </b>for<b> BOTH.</b></span><span style="color:#1F497D"><o:p></o:p></span></p>
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<span style="font-size:1.0pt">Turn on the "full file name" feature" <o:p></o:p></span></p>
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<span style="font-size:1.0pt"><img border="0" id="_x0000_i1025" src="http://r20.rs6.net/on.jsp?ca=4a740d7b-489b-44b1-ab41-3f5358f686af&a=1100778316270&c=980e0ed0-0713-11e6-a7b7-d4ae528ed502&ch=981cb4d0-0713-11e6-a7b7-d4ae528ed502"><o:p></o:p></span></p>
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<p class="MsoNormal" align="center" style="text-align:center"><b><span style="font-size:19.5pt;color:white">Announcements</span></b><span style="color:#333333"><o:p></o:p></span></p>
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<p class="MsoNormal"><span style="color:#333333">We want to help! If your library, school or academic institution doesn't already have an
<b>unlimited Tech-Talk license for your STUDENTS, FACULTY and PATRONS</b>, you can get a temporary one for free during this nationwide shutdown.
<a href="http://r20.rs6.net/tn.jsp?f=001PNWrluMvg-EJlmWHn1hMUdroE9fIRrr8aavR4vLqCgPKwVqF8KgaUy3jedtjwp9Oc4Wt0BcWFCoYQvBCvPshFnoAHgyudINtodYsV9bMl2yAS3JPvj5khQCGxF5X6oQVQCUJn82FU0FPIPAfkFMmdFZp6AErUf6WQ1UylV_tICE=&c=2qQVnO_eIwZgRd8GUz-hOSePOcvqkXpaKbZxCGE9GumITcIM9E1iNQ==&ch=VmTz82Gbv8XsyG2bsovRdloQ-5AjncaKjVFs0KmtAGPu7JMv0GeduQ==" target="_blank">
<b><span style="color:#3661BD">Apply here</span></b></a>.<o:p></o:p></span></p>
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<p class="MsoNormal" align="center" style="text-align:center"><b><span style="font-size:13.5pt;color:black">LIVE WEBINARS</span></b><span style="color:#333333">
<o:p></o:p></span></p>
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<![if !supportLists]><span style="font-size:10.0pt;font-family:Symbol;color:#241D16"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><b><span style="color:#241D16">May 6: Organizing Your Files and Desktop</span></b><span style="color:#241D16"><o:p></o:p></span></p>
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<![if !supportLists]><span style="font-size:10.0pt;font-family:Symbol;color:#241D16"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><b><span style="color:#241D16">May 13: Tips to Participate In and Present a Zoom Meeting</span></b><span style="color:#241D16"><o:p></o:p></span></p>
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<![if !supportLists]><span style="font-size:10.0pt;font-family:Symbol;color:#241D16"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><b><span style="color:#241D16">May 20: Dealing with Difficult People</span></b><span style="color:#241D16"><o:p></o:p></span></p>
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<![if !supportLists]><span style="font-size:10.0pt;font-family:Symbol;color:#241D16"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><b><span style="color:#241D16">May 27: Delving Into Windows 10 Photos App, Creating Videos</span></b><span style="color:#241D16"><o:p></o:p></span></p>
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<p class="MsoNormal" align="center" style="text-align:center"><span style="color:white"><a href="http://r20.rs6.net/tn.jsp?f=001PNWrluMvg-EJlmWHn1hMUdroE9fIRrr8aavR4vLqCgPKwVqF8KgaU2TWglCGl7RzVDLh8fV0v_G1YExxoWYEOzXTI3Wa6yyxGYPlF5XqjC3fViLDc_H1IyBwsCadDYwj2lJX7zL3CEaiPG6kynDdQX71tEoApGHM&c=2qQVnO_eIwZgRd8GUz-hOSePOcvqkXpaKbZxCGE9GumITcIM9E1iNQ==&ch=VmTz82Gbv8XsyG2bsovRdloQ-5AjncaKjVFs0KmtAGPu7JMv0GeduQ=="><span style="font-family:"Arial",sans-serif;color:white;text-decoration:none">Register
Here</span></a><o:p></o:p></span></p>
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<p class="MsoNormal" align="center" style="text-align:center"><span style="color:white"><a href="http://r20.rs6.net/tn.jsp?f=001PNWrluMvg-EJlmWHn1hMUdroE9fIRrr8aavR4vLqCgPKwVqF8KgaU_dLbr2jAp7rz1tQyVMDqA4-nOunjDZfBhDbR4a_c9wEubRKhDaUevO-vbuaca1iv1JDXcuf6qG0IKkmyyAayY8HPhWHS0owEYQ0CVGPSxopdu_QZxeaQuw=&c=2qQVnO_eIwZgRd8GUz-hOSePOcvqkXpaKbZxCGE9GumITcIM9E1iNQ==&ch=VmTz82Gbv8XsyG2bsovRdloQ-5AjncaKjVFs0KmtAGPu7JMv0GeduQ=="><span style="font-family:"Arial",sans-serif;color:white;text-decoration:none">Watch
the Recordings Here</span></a><o:p></o:p></span></p>
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<p class="MsoNormal" align="center" style="text-align:center"><img border="0" width="119" id="_x0000_i1028" src="https://files.constantcontact.com/ee1208b4001/8e8a2e94-d3d0-492e-ada7-235b3db0e6a8.png"><o:p></o:p></p>
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<img border="0" width="5" height="1" id="_x0000_i1029" src="https://imgssl.constantcontact.com/letters/images/sys/S.gif"><o:p></o:p></p>
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<p class="MsoNormal" align="center" style="text-align:center"><o:p> </o:p></p>
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<p class="MsoNormal"><span style="color:#333333"> </span><b><span style="font-size:13.5pt;font-family:"Arial",sans-serif;color:#333333">This Week's Topic: WINDOWS</span></b><span style="color:#333333">
<o:p></o:p></span></p>
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<p class="MsoNormal"><b><span style="font-size:13.5pt;font-family:"Tahoma",sans-serif;color:#333333"></span></b><span style="color:#333333"><o:p></o:p></span></p>
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<p class="MsoNormal"><b><span style="color:#16274C">1. ARTICLE & VIDEO </span></b><span style="color:#16274C">...<b>
</b></span><span style="color:#333333">Display the Full File Name<o:p></o:p></span></p>
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<p class="MsoNormal"><b><span style="color:#16274C">2. COMMUNICATING </span></b><span style="color:#16274C">... Turn on their ears first</span><span style="color:#333333">
<o:p></o:p></span></p>
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<p class="MsoNormal"><b><span style="color:#16274C">3. LEADERSHIP</span></b><span style="color:#16274C"> ... How to show employees they're valued</span><span style="color:#333333">
<o:p></o:p></span></p>
</div>
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<p class="MsoNormal" align="center" style="text-align:center"><o:p> </o:p></p>
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<img border="0" width="5" height="1" id="_x0000_i1030" src="https://imgssl.constantcontact.com/letters/images/sys/S.gif"><o:p></o:p></p>
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<p class="MsoNormal" align="center" style="text-align:center"><o:p> </o:p></p>
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<p class="MsoNormal" align="center" style="text-align:center"><a href="http://r20.rs6.net/tn.jsp?f=001PNWrluMvg-EJlmWHn1hMUdroE9fIRrr8aavR4vLqCgPKwVqF8KgaU_dLbr2jAp7rd2sMjIuDuCTKL3woiNiL4BWAveOGxIa22EBtmtoQ2Segg-RwW6Jkegno4D4ogmwI5FLMT82q--TJWjx-zAtXkBa0mD48Rrb_fbM0Y_SRt-JKdgExUfUrxV9zrueG2Pu5BS4ZCVOHayw=&c=2qQVnO_eIwZgRd8GUz-hOSePOcvqkXpaKbZxCGE9GumITcIM9E1iNQ==&ch=VmTz82Gbv8XsyG2bsovRdloQ-5AjncaKjVFs0KmtAGPu7JMv0GeduQ=="><span style="text-decoration:none"><img border="0" width="540" id="_x0000_i1031" src="https://files.constantcontact.com/ee1208b4001/bd000981-63ca-4379-acc4-bd61aac29bfd.png"></span></a><o:p></o:p></p>
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<p class="MsoNormal" align="center" style="text-align:center"><o:p> </o:p></p>
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<p class="MsoNormal" align="center" style="text-align:center"><span style="font-size:10.5pt;color:#111111">Photo by </span><span style="color:#333333"><a href="http://r20.rs6.net/tn.jsp?f=001PNWrluMvg-EJlmWHn1hMUdroE9fIRrr8aavR4vLqCgPKwVqF8KgaU6OqWwveegktXQWrA1pOBlWq0JWCS8xXg1QxFe-y-Ma-BQx0FdiCEdedB3ukwbGyo4tOCZCG59wgXNVH2cbN3QCPvVRgUhriI_xY7-85QogT9q4QsbJAZFC_9sc1hptA3lN-YOQY-wsh5XQPj4mavsuWGZ54M-26dx_xWQ4h-vznctj7Po2nAhk3ZsTARcYtSH4UqAHmgwSOISz93KZGuqE=&c=2qQVnO_eIwZgRd8GUz-hOSePOcvqkXpaKbZxCGE9GumITcIM9E1iNQ==&ch=VmTz82Gbv8XsyG2bsovRdloQ-5AjncaKjVFs0KmtAGPu7JMv0GeduQ==" target="_blank"><span style="font-size:10.5pt;color:#767676">Ray
Hennessy</span></a></span><span style="font-size:10.5pt;color:#111111"> on </span><span style="color:#333333"><a href="http://r20.rs6.net/tn.jsp?f=001PNWrluMvg-EJlmWHn1hMUdroE9fIRrr8aavR4vLqCgPKwVqF8KgaU_dLbr2jAp7rxD07o2dh8F_6lmAT034XaXeeZTMkygX4h6htgXlf8UZzgvfa-kRnMjH4U_flzZ5tj-m_tQA-_bV1OuwLfb0flYDG3A9jWnNSN1bwt3nnwozO-9Nx52dR74wVmpGLToFgsbqFQfzEbHIiiiw81xJzdZnN-OzgkcE2hIehvkGS07H3yt2CAA6H-XFdrsMhZbiE4w7YkkeQFzG2uaF-_rPf8MUJcURSgh0n&c=2qQVnO_eIwZgRd8GUz-hOSePOcvqkXpaKbZxCGE9GumITcIM9E1iNQ==&ch=VmTz82Gbv8XsyG2bsovRdloQ-5AjncaKjVFs0KmtAGPu7JMv0GeduQ==" target="_blank"><span style="font-size:10.5pt;color:#767676">Unsplash</span></a>
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<p class="MsoNormal" align="center" style="text-align:center"><o:p> </o:p></p>
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<p class="MsoNormal" align="center" style="text-align:center"><o:p> </o:p></p>
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<p class="MsoNormal"><b><span style="font-size:13.5pt;font-family:"Arial",sans-serif;color:#333333">Brought To You By
<span class="contact-detail">State Library of Oregon</span></span></b><span style="color:#333333"><o:p></o:p></span></p>
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<p class="MsoNormal" align="center" style="text-align:center"><o:p> </o:p></p>
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<p class="MsoNormal" align="center" style="text-align:center"><img border="0" width="146" id="_x0000_i1034" src="https://files.constantcontact.com/ee1208b4001/9975e68c-5234-456e-bd40-fe203e94bf80.png" alt="State of Oregon"><o:p></o:p></p>
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<p class="MsoNormal"><span style="color:#333333"><a href="http://r20.rs6.net/tn.jsp?f=001PNWrluMvg-EJlmWHn1hMUdroE9fIRrr8aavR4vLqCgPKwVqF8KgaU16dugJ8fdMtZk77o7aujSBqEGLW2ALhV_fAvFZcnH0L4DON1UYyLx7oZxb50GWJyFJiyc9qH88g5Kr0wct7y9Za_EFxVe72tArEG-Q04bQd&c=2qQVnO_eIwZgRd8GUz-hOSePOcvqkXpaKbZxCGE9GumITcIM9E1iNQ==&ch=VmTz82Gbv8XsyG2bsovRdloQ-5AjncaKjVFs0KmtAGPu7JMv0GeduQ==" target="_blank"><b><span style="font-size:13.5pt;font-family:"Arial",sans-serif;color:#3661BD">Visit
Tech-Talk.com Database</span></b></a><o:p></o:p></span></p>
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<p class="MsoNormal"><b><span style="color:#333333">Username</span></b><span style="color:#333333">:
<span class="contact-detail">ORLIBTECH</span> <o:p></o:p></span></p>
<p class="MsoNormal"><b><span style="color:#333333">Password</span></b><span style="color:#333333">:
<span class="contact-detail">ORLIBTECH</span> <o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#333333"><o:p> </o:p></span></p>
<p class="MsoNormal"><b><span style="color:#333333">Questions about Tech-Talk?</span></b><span style="color:#333333"><o:p></o:p></span></p>
<p class="MsoNormal"><span class="contact-detail"><span style="color:#333333"><a href="mailto:darci.hanning@state.or.us">darci.hanning@state.or.us</a></span></span><span style="color:#333333"><o:p></o:p></span></p>
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<img border="0" width="5" height="1" id="_x0000_i1035" src="https://imgssl.constantcontact.com/letters/images/sys/S.gif"><o:p></o:p></p>
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<p class="MsoNormal"><b><span style="font-size:15.0pt;font-family:"Arial",sans-serif;color:#3661BD">WINDOWS - Display the Full File Name</span></b><span style="color:#333333"><o:p></o:p></span></p>
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<p class="MsoNormal"><i><span style="color:#333333">Intermediate</span></i><span style="color:#333333"><o:p></o:p></span></p>
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<p class="MsoNormal"><span style="color:#333333">I opened a PowerPoint document the other day and was frustrated that the
<a href="http://r20.rs6.net/tn.jsp?f=001PNWrluMvg-EJlmWHn1hMUdroE9fIRrr8aavR4vLqCgPKwVqF8KgaU_dLbr2jAp7rFfPZ0IK_i_jhelwwTaapSll8VlKjBnradexD0PiERk-QRtyRRfu7EP6zLmhcuHLUPFyyl49NJGsLj1FREK8ICI9eunapxhqWAIDAy_c5xmSki8FA6lQZTFoVcJ5Q2sFFh0X7188BCHc=&c=2qQVnO_eIwZgRd8GUz-hOSePOcvqkXpaKbZxCGE9GumITcIM9E1iNQ==&ch=VmTz82Gbv8XsyG2bsovRdloQ-5AjncaKjVFs0KmtAGPu7JMv0GeduQ==" target="_blank">
<span style="color:#3661BD">Design Ideas</span></a> option was grayed out, so I couldn't use it. It took me a minute to realize that I'd opened an old version, a .ppt file – instead of the updated .pptx one.<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="color:#333333"><o:p> </o:p></span></p>
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<div>
<p class="MsoNormal"><span style="color:#333333">What would have saved me time and frustration? All I needed to do was
<b>turn the "File Name Extension" ON</b> in the File Explorer ribbon. That way I could see the file type right in the name path (.ppt vs. .pptx).<o:p></o:p></span></p>
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<p class="MsoNormal" align="center" style="text-align:center"><o:p> </o:p></p>
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<p class="MsoNormal" align="center" style="text-align:center;mso-line-height-alt:.75pt">
<img border="0" width="5" height="1" id="_x0000_i1036" src="https://imgssl.constantcontact.com/letters/images/1101116784221/S.gif"><o:p></o:p></p>
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<p class="MsoNormal" align="center" style="text-align:center"><o:p> </o:p></p>
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<p class="MsoNormal" align="center" style="text-align:center"><i><span style="color:#333333">File Name Extension Turned
<b>OFF</b></span></i><span style="color:#333333"> <o:p></o:p></span></p>
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<p class="MsoNormal" align="center" style="text-align:center"><i><span style="color:#333333">File Name Extension Turned
<b>ON</b></span></i><span style="color:#333333"> <o:p></o:p></span></p>
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<p class="MsoNormal" align="center" style="text-align:center"><o:p> </o:p></p>
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<p class="MsoNormal" align="center" style="text-align:center"><img border="0" width="563" id="_x0000_i1037" src="https://files.constantcontact.com/ee1208b4001/143a63ec-cc63-4c80-b8b2-051cd4588b8d.png" alt="file name"><o:p></o:p></p>
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<p class="MsoNormal" align="center" style="text-align:center"><o:p> </o:p></p>
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<p class="MsoNormal" align="center" style="text-align:center;mso-line-height-alt:.75pt">
<img border="0" width="5" height="1" id="_x0000_i1038" src="https://imgssl.constantcontact.com/letters/images/1101116784221/S.gif"><o:p></o:p></p>
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<p class="MsoNormal" align="center" style="text-align:center"><o:p> </o:p></p>
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<p class="MsoNormal"><span style="color:#333333">Windows doesn't <i>show </i>the file extensions by default, but you can change a single setting and make Windows 7, 8, or 10 always show each file's FULL name.<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="color:#333333"><o:p> </o:p></span></p>
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<div>
<p class="MsoNormal"><b><span style="color:#333333">You see... each file has an "extension"
</span></b><span style="color:#333333">that tells Windows <b>what type of file </b>
it is<b> </b>– a set of <b>characters added to the end of the file name</b> that determines which program should open it. For example, Word documents have the
<i>.docx</i> (or <i>.doc</i>) file extension. So if you have a file named <i>Example.docx</i>, Windows knows it's a Word document and will open it with Microsoft Word.<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="color:#333333"><o:p> </o:p></span></p>
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<p class="MsoNormal"><b><span style="color:#333333">For instance,</span></b><span style="color:#333333"> you may be looking for an image saved as a
<i>.png</i> file (as you need the version with a transparent background). If you aren't viewing the file extension, it's hard to tell what version the file is. But if you turn "File Name Extension" on, it makes it obvious.<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="color:#333333"><o:p> </o:p></span></p>
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<div>
<p class="MsoNormal"><b><span style="color:#333333">Example</span></b><span style="color:#333333">: In the images below, on the left are four logo files. We can't tell what
<i>type </i>of file they are. By turning on the File Name Extension, we can now see on the right, that they are .jpg, .png and .gif image types.<o:p></o:p></span></p>
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<p class="MsoNormal" align="center" style="text-align:center"><o:p> </o:p></p>
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<p class="MsoNormal" align="center" style="text-align:center"><img border="0" width="533" id="_x0000_i1039" src="https://files.constantcontact.com/ee1208b4001/6c780dc9-10c9-4659-996a-1bce81581dac.png" alt="file name extension example"><o:p></o:p></p>
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<p class="MsoNormal" align="center" style="text-align:center"><o:p> </o:p></p>
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<p class="MsoNormal" align="center" style="text-align:center;mso-line-height-alt:.75pt">
<img border="0" width="5" height="1" id="_x0000_i1040" src="https://imgssl.constantcontact.com/letters/images/1101116784221/S.gif"><o:p></o:p></p>
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<p class="MsoNormal" align="center" style="text-align:center"><o:p> </o:p></p>
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<td width="100%" valign="top" style="width:100.0%;padding:0in 0in 0in 0in;word-wrap: break-word">
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<tbody>
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<td valign="top" style="padding:7.5pt 15.0pt 7.5pt 15.0pt">
<table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0" align="right" style="border-collapse:collapse;margin-right:3.5pt;word-wrap: break-word">
<tbody>
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<td width="15" valign="top" style="width:11.25pt;padding:0in 0in 0in 0in;height:.75pt">
<p class="MsoNormal" align="center" style="text-align:center;mso-line-height-alt:.75pt">
<img border="0" width="15" height="1" id="_x0000_i1041" src="https://imgssl.constantcontact.com/letters/images/sys/S.gif"><o:p></o:p></p>
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<p class="MsoNormal" align="center" style="text-align:center"><img border="0" width="360" id="_x0000_i1042" src="https://files.constantcontact.com/ee1208b4001/f40e1cdb-32d7-4a23-8cb9-fa3ac55eb71a.png" alt="file type"><o:p></o:p></p>
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<tr style="height:3.75pt">
<td width="15" valign="top" style="width:3.75pt;padding:0in 0in 0in 0in;height:3.75pt">
<p class="MsoNormal" align="center" style="text-align:center;mso-line-height-alt:.75pt">
<img border="0" width="5" height="1" id="_x0000_i1043" src="https://imgssl.constantcontact.com/letters/images/sys/S.gif"><o:p></o:p></p>
</td>
<td valign="top" style="padding:0in 0in 0in 0in;height:3.75pt">
<p class="MsoNormal" align="center" style="text-align:center;mso-line-height-alt:.75pt">
<img border="0" width="1" height="5" id="_x0000_i1044" src="https://imgssl.constantcontact.com/letters/images/sys/S.gif"><o:p></o:p></p>
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<div>
<p class="MsoNormal"><b><span style="color:#333333">Note</span></b><span style="color:#333333">: In the above example we're viewing in the "icon" mode so that we can see a picture of the image.
<b>If you typically use the "Details" view mode, </b>another way to see the file type is to make sure you have the "Type" column visible.
<b>To do this, right-click</b> in the Windows file name bar and be sure that "Type" is checked.<o:p></o:p></span></p>
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<p class="MsoNormal" align="center" style="text-align:center"><o:p> </o:p>
<p></p>
<div align="center"></div>
</p>
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<table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0" width="100%" style="width:100.0%;border-collapse:collapse;min-width: 100%">
<tbody>
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<td width="100%" valign="top" style="width:100.0%;padding:0in 0in 0in 0in">
<div>
<table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0" width="100%" style="width:100.0%;border-collapse:collapse;min-width: 100%">
<tbody>
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<td valign="top" style="padding:0in 0in 0in 0in">
<div align="center">
<table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0" width="100%" style="width:100.0%;border-collapse:collapse;min-width: 100%;cursor:default">
<tbody>
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<td width="100%" valign="top" style="width:100.0%;padding:6.75pt 0in 6.75pt 0in">
<div align="center">
<table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0" width="93%" style="width:93.0%;border-collapse:collapse;min-width: 93%">
<tbody>
<tr style="height:.75pt">
<td style="background:#5E81CA;padding:0in 0in 0in 0in;height:.75pt">
<div>
<p class="MsoNormal" align="center" style="text-align:center;mso-line-height-alt:.75pt">
<img border="0" width="5" height="1" id="_x0000_i1045" src="https://imgssl.constantcontact.com/letters/images/1101116784221/S.gif"><o:p></o:p></p>
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<p class="MsoNormal" align="center" style="text-align:center"><o:p> </o:p></p>
<div align="center">
<table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0" width="100%" style="width:100.0%;border-collapse:collapse;min-width: 100%">
<tbody>
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<td width="100%" valign="top" style="width:100.0%;padding:0in 0in 0in 0in;word-wrap: break-word">
<div>
<table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0" width="100%" style="width:100.0%;border-collapse:collapse;min-width: 100%">
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<p class="MsoNormal"><b><span style="font-size:13.5pt;font-family:"Arial",sans-serif;color:#3661BD">Display Full File Name</span></b><span style="color:#333333"><o:p></o:p></span></p>
</div>
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<p class="MsoNormal" align="center" style="text-align:center"><o:p> </o:p></p>
<div align="center">
<table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0" width="100%" style="width:100.0%;border-collapse:collapse;min-width: 100%">
<tbody>
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<td width="100%" valign="top" style="width:100.0%;padding:0in 0in 0in 0in;word-wrap: break-word">
<div>
<table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0" width="100%" style="width:100.0%;border-collapse:collapse;min-width: 100%">
<tbody>
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<td valign="top" style="padding:7.5pt 15.0pt 7.5pt 15.0pt">
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<div>
<p class="MsoNormal"><span style="color:#333333">To turn the file extension on it's as easy as checking a box when you're using Windows 10. (There's a few short steps if you're in Windows 8 or 7.)<o:p></o:p></span></p>
</div>
<div>
<p class="MsoNormal"><span style="color:#333333"><o:p> </o:p></span></p>
</div>
<div>
<p class="MsoNormal"><b><span style="color:#333333">First, for Windows 10, 8 or 7 versions
</span></b><span style="color:#333333">... open your <b>File Explorer </b>(formerly called Windows Explorer). The quick shortcut is hitting the
<i>Windows key + E</i> (for Explorer). Or click the Folder icon in your toolbar.<o:p></o:p></span></p>
</div>
<div>
<p class="MsoNormal"><span style="color:#333333"><o:p> </o:p></span></p>
</div>
<div>
<p class="MsoNormal"><b><span style="font-size:13.5pt;font-family:"Arial",sans-serif;color:#3661BD">Windows 10</span></b><span style="color:#333333"><o:p></o:p></span></p>
</div>
<div>
<p class="MsoNormal"><span style="color:#333333"><o:p> </o:p></span></p>
</div>
<div>
<p class="MsoNormal"><b><span style="color:#333333">In the ribbon,</span></b><span style="color:#333333"> click on the
<i>View </i>tab and in the <i>Show/hide</i> section, check the <i>File name extensions</i> box. This toggles the setting on.<o:p></o:p></span></p>
</div>
</div>
</div>
</td>
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</tbody>
</table>
</div>
</td>
</tr>
</tbody>
</table>
</div>
<p class="MsoNormal" align="center" style="text-align:center"><o:p> </o:p></p>
<div align="center">
<table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0" width="100%" style="width:100.0%;border-collapse:collapse;min-width: 100%">
<tbody>
<tr>
<td width="100%" valign="top" style="width:100.0%;padding:0in 0in 0in 0in">
<div>
<table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0" width="100%" style="width:100.0%;border-collapse:collapse;min-width: 100%">
<tbody>
<tr>
<td valign="top" style="padding:7.5pt 0in 7.5pt 0in">
<div>
<p class="MsoNormal" align="center" style="text-align:center"><img border="0" width="572" id="_x0000_i1046" src="https://files.constantcontact.com/ee1208b4001/ab85b3fd-743a-4025-a19f-d55665eb3d70.png"><o:p></o:p></p>
</div>
</td>
</tr>
</tbody>
</table>
</div>
</td>
</tr>
</tbody>
</table>
</div>
<p class="MsoNormal" align="center" style="text-align:center"><o:p> </o:p></p>
<div align="center">
<table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0" width="100%" style="width:100.0%;border-collapse:collapse;min-width: 100%">
<tbody>
<tr>
<td width="100%" valign="top" style="width:100.0%;background:white;padding:0in 0in 0in 0in">
<div>
<table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0" width="100%" style="width:100.0%;border-collapse:collapse;min-width: 100%">
<tbody>
<tr>
<td valign="top" style="padding:0in 0in 0in 0in">
<div align="center">
<table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0" width="100%" style="width:100.0%;border-collapse:collapse;min-width: 100%;cursor:default">
<tbody>
<tr>
<td width="100%" valign="top" style="width:100.0%;padding:6.75pt 0in 6.75pt 0in">
<div align="center">
<table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0" width="93%" style="width:93.0%;border-collapse:collapse;min-width: 93%">
<tbody>
<tr style="height:.75pt">
<td style="background:#5E81CA;padding:0in 0in 0in 0in;height:.75pt">
<div>
<p class="MsoNormal" align="center" style="text-align:center;mso-line-height-alt:.75pt">
<img border="0" width="5" height="1" id="_x0000_i1047" src="https://imgssl.constantcontact.com/letters/images/1101116784221/S.gif"><o:p></o:p></p>
</div>
</td>
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</tbody>
</table>
</div>
</td>
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</tbody>
</table>
</div>
</td>
</tr>
</tbody>
</table>
</div>
</td>
</tr>
</tbody>
</table>
</div>
<p class="MsoNormal" align="center" style="text-align:center"><o:p> </o:p></p>
<div align="center">
<table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0" width="100%" style="width:100.0%;border-collapse:collapse;min-width: 100%">
<tbody>
<tr>
<td width="100%" valign="top" style="width:100.0%;padding:0in 0in 0in 0in;word-wrap: break-word">
<div>
<table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0" width="100%" style="width:100.0%;border-collapse:collapse;min-width: 100%">
<tbody>
<tr>
<td valign="top" style="padding:7.5pt 15.0pt 7.5pt 15.0pt">
<div>
<div>
<div>
<p class="MsoNormal"><b><span style="font-size:13.5pt;font-family:"Arial",sans-serif;color:#3661BD">Windows 7 or 8</span></b><span style="color:#333333"><o:p></o:p></span></p>
</div>
<div>
<p class="MsoNormal"><span style="color:#333333"><o:p> </o:p></span></p>
</div>
<div>
<p class="MsoNormal"><span style="color:#333333">In Windows 7 or 8, there are a few more steps. To change the default to show the full file name, including the file type extension:<o:p></o:p></span></p>
</div>
</div>
</div>
</td>
</tr>
</tbody>
</table>
</div>
</td>
</tr>
</tbody>
</table>
</div>
<p class="MsoNormal" align="center" style="text-align:center"><o:p> </o:p></p>
<div align="center">
<table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0" width="100%" style="width:100.0%;border-collapse:collapse;min-width: 100%">
<tbody>
<tr>
<td width="100%" valign="top" style="width:100.0%;padding:0in 0in 0in 0in;word-wrap: break-word">
<div>
<table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0" width="100%" style="width:100.0%;border-collapse:collapse;min-width: 100%">
<tbody>
<tr>
<td valign="top" style="padding:7.5pt 15.0pt 7.5pt 15.0pt">
<table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0" align="right" style="border-collapse:collapse;margin-right:3.5pt;word-wrap: break-word">
<tbody>
<tr style="height:.75pt">
<td width="15" valign="top" style="width:11.25pt;padding:0in 0in 0in 0in;height:.75pt">
<p class="MsoNormal" align="center" style="text-align:center;mso-line-height-alt:.75pt">
<img border="0" width="15" height="1" id="_x0000_i1048" src="https://imgssl.constantcontact.com/letters/images/sys/S.gif"><o:p></o:p></p>
</td>
<td valign="top" style="padding:0in 0in 0in 0in;height:.75pt">
<div>
<p class="MsoNormal" align="center" style="text-align:center"><img border="0" width="307" id="_x0000_i1049" src="https://files.constantcontact.com/ee1208b4001/0c3aca45-8634-4acd-8722-4ebda7525806.png" alt="file extension"><o:p></o:p></p>
</div>
</td>
</tr>
<tr style="height:3.75pt">
<td width="15" valign="top" style="width:3.75pt;padding:0in 0in 0in 0in;height:3.75pt">
<p class="MsoNormal" align="center" style="text-align:center;mso-line-height-alt:.75pt">
<img border="0" width="5" height="1" id="_x0000_i1050" src="https://imgssl.constantcontact.com/letters/images/sys/S.gif"><o:p></o:p></p>
</td>
<td valign="top" style="padding:0in 0in 0in 0in;height:3.75pt">
<p class="MsoNormal" align="center" style="text-align:center;mso-line-height-alt:.75pt">
<img border="0" width="1" height="5" id="_x0000_i1051" src="https://imgssl.constantcontact.com/letters/images/sys/S.gif"><o:p></o:p></p>
</td>
</tr>
</tbody>
</table>
</td>
<div>
<div>
<p class="MsoNormal" style="margin-left:30.0pt;text-indent:-12.0pt;mso-list:l0 level1 lfo2">
<![if !supportLists]><span style="font-size:10.0pt;font-family:Symbol;color:#333333"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span style="color:#333333">Go to <i>Start </i>in the lower left-hand corner of your monitor and click on the
<i>Control Panel</i>.<o:p></o:p></span></p>
<p class="MsoNormal" style="margin-left:30.0pt;text-indent:-12.0pt;mso-list:l0 level1 lfo2">
<![if !supportLists]><span style="font-size:10.0pt;font-family:Symbol;color:#333333"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span style="color:#333333">Click Folder Options (older versions may show
<i>Appearance and Personalization</i>, and then click<i> Folder Options</i>)<o:p></o:p></span></p>
<p class="MsoNormal" style="margin-left:30.0pt;text-indent:-12.0pt;mso-list:l0 level1 lfo2">
<![if !supportLists]><span style="font-size:10.0pt;font-family:Symbol;color:#333333"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span style="color:#333333">Click the <i>View </i>
tab, and under <i>Advanced settings</i>, un-check the <i>Hide extensions for known file types</i> and then click
<i>OK</i>.<o:p></o:p></span></p>
</div>
</div>
</tr>
</tbody>
</table>
</div>
</td>
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</tbody>
</table>
</div>
</td>
</tr>
</tbody>
</table>
</div>
</td>
<p class="MsoNormal" align="center" style="text-align:center"><o:p> </o:p>
<p></p>
<div align="center"></div>
</p>
</tr>
</tbody>
</table>
<table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0" width="100%" style="width:100.0%;border-collapse:collapse;min-width: 100%">
<tbody>
<tr>
<td width="100%" valign="top" style="width:100.0%;padding:0in 0in 0in 0in;word-wrap: break-word">
<div>
<table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0" width="100%" style="width:100.0%;border-collapse:collapse;min-width: 100%">
<tbody>
<tr>
<td valign="top" style="padding:7.5pt 15.0pt 7.5pt 15.0pt">
<div>
<div>
<div>
<p class="MsoNormal"><b><span style="color:#333333">Remember, you can turn this feature on and off at will.
</span></b><span style="color:#333333">You may prefer to use it only when you have a particular dilemma with a file type.<o:p></o:p></span></p>
</div>
</div>
</div>
</td>
</tr>
</tbody>
</table>
</div>
</td>
</tr>
</tbody>
</table>
</div>
<p class="MsoNormal" align="center" style="text-align:center"><o:p> </o:p></p>
<div align="center">
<table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0" width="100%" style="width:100.0%;border-collapse:collapse;min-width: 100%">
<tbody>
<tr>
<td width="100%" valign="top" style="width:100.0%;padding:0in 0in 0in 0in">
<div>
<table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0" width="100%" style="width:100.0%;border-collapse:collapse;min-width: 100%">
<tbody>
<tr>
<td valign="top" style="padding:0in 0in 0in 0in">
<div align="center">
<table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0" width="100%" style="width:100.0%;border-collapse:collapse;min-width: 100%;cursor:default">
<tbody>
<tr>
<td width="100%" valign="top" style="width:100.0%;padding:3.75pt 0in 3.75pt 0in">
<div align="center">
<table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0" width="100%" style="width:100.0%;border-collapse:collapse;min-width: 100%">
<tbody>
<tr style="height:.75pt">
<td style="background:#5E81CA;padding:0in 0in 4.5pt 0in;height:.75pt">
<div>
<p class="MsoNormal" align="center" style="text-align:center;mso-line-height-alt:.75pt">
<img border="0" width="5" height="1" id="_x0000_i1052" src="https://imgssl.constantcontact.com/letters/images/sys/S.gif"><o:p></o:p></p>
</div>
</td>
</tr>
</tbody>
</table>
</div>
</td>
</tr>
</tbody>
</table>
</div>
</td>
</tr>
</tbody>
</table>
</div>
</td>
</tr>
</tbody>
</table>
</div>
<p class="MsoNormal" align="center" style="text-align:center"><o:p> </o:p></p>
<div align="center">
<table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0" width="100%" style="width:100.0%;border-collapse:collapse;min-width: 100%">
<tbody>
<tr>
<td width="100%" valign="top" style="width:100.0%;background:#F0F0F0;padding:0in 0in 0in 0in;word-wrap: break-word">
<div>
<table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0" width="100%" style="width:100.0%;border-collapse:collapse;min-width: 100%">
<tbody>
<tr>
<td valign="top" style="padding:7.5pt 15.0pt 7.5pt 15.0pt">
<table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0" align="left" style="border-collapse:collapse;margin-right:3.5pt;word-wrap: break-word">
<tbody>
<tr style="height:.75pt">
<td valign="top" style="padding:0in 0in 0in 0in;height:.75pt">
<div>
<p class="MsoNormal" align="center" style="text-align:center"><img border="0" width="180" id="_x0000_i1053" src="https://files.constantcontact.com/ee1208b4001/41d9a61c-7e5a-4de3-b0a4-4021dd05cea3.png"><o:p></o:p></p>
</div>
</td>
<td width="15" valign="top" style="width:11.25pt;padding:0in 0in 0in 0in;height:.75pt">
<p class="MsoNormal" align="center" style="text-align:center;mso-line-height-alt:.75pt">
<img border="0" width="15" height="1" id="_x0000_i1054" src="https://imgssl.constantcontact.com/letters/images/sys/S.gif"><o:p></o:p></p>
</td>
</tr>
<tr style="height:.75pt">
<td valign="top" style="padding:0in 0in 0in 0in;height:.75pt">
<p class="MsoNormal" align="center" style="text-align:center;mso-line-height-alt:.75pt">
<img border="0" width="1" height="5" id="_x0000_i1055" src="https://imgssl.constantcontact.com/letters/images/sys/S.gif"><o:p></o:p></p>
</td>
<td width="15" valign="top" style="width:3.75pt;padding:0in 0in 0in 0in;height:.75pt">
<p class="MsoNormal" align="center" style="text-align:center;mso-line-height-alt:.75pt">
<img border="0" width="5" height="1" id="_x0000_i1056" src="https://imgssl.constantcontact.com/letters/images/sys/S.gif"><o:p></o:p></p>
</td>
</tr>
</tbody>
</table>
</td>
<div>
<div>
<div>
<p class="MsoNormal"><b><span style="font-size:13.5pt;font-family:"Arial",sans-serif;color:#333333">Communications: Talking</span></b><span style="color:#333333"><o:p></o:p></span></p>
</div>
<div>
<p class="MsoNormal"><i><span style="color:#333333">Turn on their ears first</span></i><span style="color:#333333"><o:p></o:p></span></p>
</div>
<div>
<p class="MsoNormal"><span style="color:#333333"><o:p> </o:p></span></p>
</div>
<div>
<p class="MsoNormal"><span style="color:#333333">Whether you're making an important call, giving a presentation or starting a webinar ... no one is ready to hear what you have to say right out of the box.
<b>They have to be warmed up first.</b> <o:p></o:p></span></p>
</div>
<div>
<p class="MsoNormal"><span style="color:#333333"><o:p> </o:p></span></p>
</div>
<div>
<p class="MsoNormal"><b><span style="color:#333333">I call it "turning on their ears."</span></b><span style="color:#333333"> I say this because the very first things you say, go in one ear and out the other.<o:p></o:p></span></p>
</div>
<div>
<p class="MsoNormal"><span style="color:#333333"><o:p> </o:p></span></p>
</div>
<div>
<p class="MsoNormal"><span style="color:#333333">That's why a lot of people like to start with a story. It really captures the attention quickly. People turn on their ears immediately ... and they do that because they've heard something that says "a story is
coming."<o:p></o:p></span></p>
</div>
<div>
<p class="MsoNormal"><span style="color:#333333"><o:p> </o:p></span></p>
</div>
<div>
<p class="MsoNormal"><b><span style="color:#333333">Here's what happened </span></b><span style="color:#333333">to make me realize it would be a good tip. (It's always something we try to do in our tech tips ... write a story or ask a question that gets you
tuned in for the rest of the article ... starts to "turn your ears on".)<o:p></o:p></span></p>
</div>
<div>
<p class="MsoNormal"><span style="color:#333333"><o:p> </o:p></span></p>
</div>
<div>
<p class="MsoNormal"><b><span style="color:#333333">Situation</span></b><span style="color:#333333">: I was watching a YouTube Video. The woman started with the phrase,
<i>"Let's kill two birds with one stone.</i>" She then went on to say, "<i>Dolly here. I help entrepreneurs increase their authority and income by creating videos.</i>"<o:p></o:p></span></p>
</div>
<div>
<p class="MsoNormal"><span style="color:#333333"><o:p> </o:p></span></p>
</div>
<div>
<p class="MsoNormal"><span style="color:#333333">So here's what you have to know.
<b>No one remembers what you say first! </b>They just don't. Ever!<o:p></o:p></span></p>
</div>
<div>
<p class="MsoNormal"><span style="color:#333333"><o:p> </o:p></span></p>
</div>
<div>
<p class="MsoNormal"><span style="color:#333333">So you start by saying something that doesn't really matter.
<b>You're just setting them up to hear what you really want them to know. </b><o:p></o:p></span></p>
</div>
<div>
<p class="MsoNormal"><span style="color:#333333"><o:p> </o:p></span></p>
</div>
<div>
<p class="MsoNormal"><b><span style="color:#333333">For Dolly,</span></b><span style="color:#333333"> it was that she helped entrepreneurs make money.
<b>If she had started with that, </b>no one would have been receptive. They wouldn't have
<i>heard</i>. So she chose a throw-away first sentence about "two birds." Then her name ... and finally the most important part.<o:p></o:p></span></p>
</div>
<div>
<p class="MsoNormal"><span style="color:#333333"><o:p> </o:p></span></p>
</div>
<div>
<p class="MsoNormal"><b><span style="color:#333333">So think about that when you're trying to get a point across.</span></b><span style="color:#333333"> Give them something that turns their ears on first.<o:p></o:p></span></p>
</div>
</div>
</div>
</tr>
</tbody>
</table>
</div>
</td>
</tr>
</tbody>
</table>
</div>
</td>
</tr>
</tbody>
</table>
<p class="MsoNormal" align="center" style="text-align:center"><o:p> </o:p></p>
<div align="center">
<table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0" width="100%" style="width:100.0%;border-collapse:collapse;min-width: 100%">
<tbody>
<tr>
<td width="100%" valign="top" style="width:100.0%;padding:0in 0in 0in 0in">
<div>
<table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0" width="100%" style="width:100.0%;border-collapse:collapse;min-width: 100%">
<tbody>
<tr>
<td valign="top" style="padding:0in 0in 0in 0in">
<div align="center">
<table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0" width="100%" style="width:100.0%;border-collapse:collapse;min-width: 100%;cursor:default">
<tbody>
<tr>
<td width="100%" valign="top" style="width:100.0%;padding:3.75pt 0in 3.75pt 0in">
<div align="center">
<table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0" width="100%" style="width:100.0%;border-collapse:collapse;min-width: 100%">
<tbody>
<tr style="height:.75pt">
<td style="background:#5E81CA;padding:0in 0in 4.5pt 0in;height:.75pt">
<div>
<p class="MsoNormal" align="center" style="text-align:center;mso-line-height-alt:.75pt">
<img border="0" width="5" height="1" id="_x0000_i1057" src="https://imgssl.constantcontact.com/letters/images/sys/S.gif"><o:p></o:p></p>
</div>
</td>
</tr>
</tbody>
</table>
</div>
</td>
</tr>
</tbody>
</table>
</div>
</td>
</tr>
</tbody>
</table>
</div>
</td>
</tr>
</tbody>
</table>
</div>
<p class="MsoNormal" align="center" style="text-align:center"><o:p> </o:p></p>
<div align="center">
<table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0" width="100%" style="width:100.0%;border-collapse:collapse;min-width: 100%">
<tbody>
<tr>
<td width="100%" valign="top" style="width:100.0%;background:white;padding:0in 0in 0in 0in;word-wrap: break-word">
<div>
<table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0" width="100%" style="width:100.0%;border-collapse:collapse;min-width: 100%">
<tbody>
<tr>
<td valign="top" style="padding:7.5pt 15.0pt 7.5pt 15.0pt">
<table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0" align="left" style="border-collapse:collapse;margin-right:3.5pt;word-wrap: break-word">
<tbody>
<tr style="height:.75pt">
<td valign="top" style="padding:0in 0in 0in 0in;height:.75pt">
<div>
<p class="MsoNormal" align="center" style="text-align:center"><img border="0" width="180" id="_x0000_i1058" src="https://files.constantcontact.com/ee1208b4001/da1c6ee9-ba35-4af5-9c80-8e1b5781189e.png"><o:p></o:p></p>
</div>
</td>
<td width="15" valign="top" style="width:11.25pt;padding:0in 0in 0in 0in;height:.75pt">
<p class="MsoNormal" align="center" style="text-align:center;mso-line-height-alt:.75pt">
<img border="0" width="15" height="1" id="_x0000_i1059" src="https://imgssl.constantcontact.com/letters/images/sys/S.gif"><o:p></o:p></p>
</td>
</tr>
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<td valign="top" style="padding:0in 0in 0in 0in;height:.75pt">
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<p class="MsoNormal"><b><span style="font-size:13.5pt;font-family:"Arial",sans-serif;color:#333333">Leadership
</span></b><span style="color:#333333"><o:p></o:p></span></p>
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<p class="MsoNormal"><i><span style="color:#333333">Show employees they're valued</span></i><span style="color:#333333"><o:p></o:p></span></p>
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<p class="MsoNormal"><span style="color:#333333"><o:p> </o:p></span></p>
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<p class="MsoNormal"><span style="color:#333333">Did you know that there are many articles in prestigious magazines (<i>Harvard Business Review, Inc., Entrepreneur, and Fast Company)</i> that tout endless research studies ...
<b>all repeatedly revealing the same truth </b>about workers.<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="color:#333333"><o:p> </o:p></span></p>
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<p class="MsoNormal"><span style="color:#333333">The answer never changes because it's a basic fact.<o:p></o:p></span></p>
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<p class="MsoNormal" align="center" style="text-align:center"><span style="color:#333333"><o:p> </o:p></span></p>
<p class="MsoNormal" align="center" style="text-align:center"><span style="color:#333333"> <b>Employees will go to the ends of the earth
</b><o:p></o:p></span></p>
<p class="MsoNormal" align="center" style="text-align:center"><b><span style="color:#333333">for managers, when they feel
<i>valued</i>!</span></b><span style="color:#333333"> <o:p></o:p></span></p>
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<p class="MsoNormal"><span style="color:#333333"><o:p> </o:p></span></p>
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<p class="MsoNormal"><span style="color:#333333">It's just human nature. And by the way, it's not generational either. It's across the board: Millennials, Gen-Xers, and Baby Boomers.<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="color:#333333"><o:p> </o:p></span></p>
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<p class="MsoNormal"><span style="color:#333333">Great news! Showing people they're valued isn't a budget item. It’s a belief system. It’s a culture at the team level.
<b>You set it.</b> <o:p></o:p></span></p>
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<p class="MsoNormal"><span style="color:#333333"><o:p> </o:p></span></p>
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<p class="MsoNormal"><b><span style="color:#333333">Here are three basic principles
</span></b><span style="color:#333333">you can use <b>to truly value the people who work for, and with, you.</b>
<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="color:#333333"><o:p> </o:p></span></p>
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<p class="MsoNormal"><b><span style="color:#333333">First,</span></b><span style="color:#333333">
<b>let them in on the big picture</b>. Don't do this just once: the first day you hire them. Continually tie in what you are asking them to do, with what the team or the organization is trying to ultimately achieve.
<b>Keep reinforcing how what they do matters in the bigger picture.</b> <o:p></o:p></span></p>
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<p class="MsoNormal"><span style="color:#333333"><o:p> </o:p></span></p>
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<p class="MsoNormal"><b><span style="color:#333333">Second, listen to them.</span></b><span style="color:#333333"> Don't do all the talking. Stop. Ask questions. Ask for suggestions. Ask for their ideas. "What is one thing we could do to make this better?"
"How do you feel about this?" "What is one thing that you see might be a barrier in getting this done?" Be available and open to them.<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="color:#333333"><o:p> </o:p></span></p>
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<p class="MsoNormal"><b><span style="color:#333333">Third, give them recognition. S</span></b><span style="color:#333333">imply saying "nice job" will go a long way. Responding with a "thumbs up" icon in text will carry a big wallop. Announcing or discussing
efforts and achievements in a team meeting … taking five minutes (for you and others) to notice and talk about what their teammates are doing well.<o:p></o:p></span></p>
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<img border="0" width="5" height="1" id="_x0000_i1062" src="https://imgssl.constantcontact.com/letters/images/1101116784221/S.gif"><o:p></o:p></p>
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<p class="MsoNormal" align="center" style="text-align:center"><a href="http://r20.rs6.net/tn.jsp?f=001PNWrluMvg-EJlmWHn1hMUdroE9fIRrr8aavR4vLqCgPKwVqF8KgaUyT3hLqHUg10MHmXwK2TAMnMfQ6cu49w1uzLwAvV27BglxVc9tgFe_81_MIYCCXRC_QrQrdjMDwEfK1jfnBjDGPOwYYq6lgoCIJYh7_pEyph&c=2qQVnO_eIwZgRd8GUz-hOSePOcvqkXpaKbZxCGE9GumITcIM9E1iNQ==&ch=VmTz82Gbv8XsyG2bsovRdloQ-5AjncaKjVFs0KmtAGPu7JMv0GeduQ=="><span style="text-decoration:none"><img border="0" width="272" id="_x0000_i1063" src="http://files.constantcontact.com/ee1208b4001/b13a7a6a-7445-4d8e-b741-4b475385ef5b.png"></span></a><o:p></o:p></p>
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<p class="MsoNormal" align="center" style="text-align:center"><a href="http://r20.rs6.net/tn.jsp?f=001PNWrluMvg-EJlmWHn1hMUdroE9fIRrr8aavR4vLqCgPKwVqF8KgaU-vxbvYTFmIjaw4ebay6ADz63koG8MP6-DvaRCUlW6xRhFvs_jHGpTAJGeVERo4QulUK0Mn3KgE3BMEtDIFGYyB0dAvmogHZcrcCowrLeDIJCLQ0754Eim0=&c=2qQVnO_eIwZgRd8GUz-hOSePOcvqkXpaKbZxCGE9GumITcIM9E1iNQ==&ch=VmTz82Gbv8XsyG2bsovRdloQ-5AjncaKjVFs0KmtAGPu7JMv0GeduQ=="><span style="text-decoration:none"><img border="0" width="271" id="_x0000_i1064" src="http://files.constantcontact.com/ee1208b4001/8751eb23-fa9b-43ba-9f5f-7e80a465c6c5.png" alt="Ask a question"></span></a><o:p></o:p></p>
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<p class="MsoNormal"><span style="font-size:9.0pt;font-family:"Arial",sans-serif;color:#333333">Copyright 1996-2020 Shared Results International. Published weekly. Distribution is limited by license. For information on how to include additional recipients,
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<p class="MsoNormal" align="center" style="text-align:center"><b><span style="font-size:9.0pt;font-family:"Arial",sans-serif;color:#1F497D">Tech-Talk is a paid subscription service for staff of Oregon libraries and is supported in whole by the Institute of
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<p class="MsoNormal"><span style="font-family:"Arial",sans-serif;color:#1F497D">Cheers,<o:p></o:p></span></p>
<p class="MsoNormal" style="margin-bottom:3.0pt"><b><span style="font-size:10.0pt;font-family:"Century Gothic",sans-serif;color:black">Darci Hanning, MLIS</span></b><b><span style="font-size:10.0pt;font-family:"Century Gothic",sans-serif;color:black"><o:p></o:p></span></b></p>
<p class="MsoNormal"><b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F4E79">Public Library Consultant / CE Coordinator<br>
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