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<p class="MsoNormal">Hi Lynn,<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">North Bend Public Library is currently offering curbside service<o:p></o:p></p>
<p class="MsoNormal">We are offering curbside service Tuesday, Wednesday, and Thursday from 11am to 1pm and 4pm to 6pm<o:p></o:p></p>
<p class="MsoNormal">Curbside service is by appointment only. A staff member is assigned to contact the patron and set up an appointment. We also take phone calls between 10 and 6 and can set up appointments then. Appointments are scheduled in 15-minute blocks,
with only two appointments allowed per 15 minutes. Patrons are instructed to pull into one of the two parking places we have marked off for curbside, stay in their car, and roll down the passenger side window. Patrons are asked to call the library when they
arrive for their appointment and a staff member will bring the items to them. Patrons are encouraged to be on time. If they miss their slot, they will be required to make another appointment.<o:p></o:p></p>
<p class="MsoNormal">A staff member is scheduled at 10am to check out materials to the patrons who are scheduled between 11 and 1. Another staff member does the same thing at 3 for appointments between 4 and 6.
<o:p></o:p></p>
<p class="MsoNormal">We currently have about 6 full and part time people working, not usually all of them on the same day. Not all of us are assigned to curbside service. Some of us work more exclusively on programming for Summer Reading. Staff members are
assigned in 1 hour blocks to answer phones or run items out to cars. Calling patrons to schedule curbside appointments can take several hours.<o:p></o:p></p>
<p class="MsoNormal"><o:p></o:p></p>
<p class="MsoNormal">I hope this answers some of your questions.<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal">Laura Chipman, Youth Librarian<o:p></o:p></p>
<p class="MsoNormal">North Bend Public Library<o:p></o:p></p>
<p class="MsoNormal">1800 Sherman Ave.<o:p></o:p></p>
<p class="MsoNormal">North Bend,OR 97459<o:p></o:p></p>
<p class="MsoNormal">541-756-0400 x 0030<o:p></o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal"><b>From:</b> Libs-Or <libs-or-bounces@omls.oregon.gov> <b>On Behalf Of
</b>Kauffman, Lynn<br>
<b>Sent:</b> Monday, June 29, 2020 10:01 AM<br>
<b>To:</b> libs-or@omls.oregon.gov<br>
<b>Subject:</b> [Libs-Or] Curbside Service<o:p></o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Hello,<o:p></o:p></p>
<p class="MsoNormal">Albany Public Library is providing curbside pick-up for library patrons.<o:p></o:p></p>
<p class="MsoNormal">I am looking to gather information regarding the following questions:
<o:p></o:p></p>
<ol style="margin-top:0in" start="1" type="1">
<li class="MsoListParagraph" style="margin-left:0in;mso-list:l1 level1 lfo3">Does your library provide this service?<o:p></o:p></li><li class="MsoListParagraph" style="margin-left:0in;mso-list:l1 level1 lfo3">How many days a week are you providing this service to your patrons?<o:p></o:p></li><li class="MsoListParagraph" style="margin-left:0in;mso-list:l1 level1 lfo3">How many hours per day are you providing this service to your patrons?<o:p></o:p></li><li class="MsoListParagraph" style="margin-left:0in;mso-list:l1 level1 lfo3">How many patrons are you serving per day?<o:p></o:p></li><li class="MsoListParagraph" style="margin-left:0in;mso-list:l1 level1 lfo3">What is the average staff time that you have assigned to this service?<o:p></o:p></li><li class="MsoListParagraph" style="margin-left:0in;mso-list:l1 level1 lfo3">How many staff members do you have on site to provide this service?<o:p></o:p></li></ol>
<p class="MsoNormal" style="margin-left:.25in"><o:p> </o:p></p>
<p class="MsoNormal">Thank you for taking time the time to share your experiences.
<o:p></o:p></p>
<p class="MsoNormal">Stay safe and stay well.<o:p></o:p></p>
<p class="MsoNormal">Sincerely,<o:p></o:p></p>
<p class="MsoNormal">Lynn Kauffman<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal"><b><span style="font-size:11.5pt;font-family:"Segoe UI Black",sans-serif;color:#007559">Lynn Kauffman</span></b><span style="font-size:9.0pt;font-family:"Segoe UI",sans-serif;color:black"><br>
Librarian II<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:9.0pt;font-family:"Segoe UI",sans-serif;color:black">TECHNICAL SERVICES<br>
541-791-0016 desk<o:p></o:p></span></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><b><span style="font-size:9.0pt;font-family:"Segoe UI Black",sans-serif;color:#007559">Albany Public Library</span></b><span style="font-size:9.0pt;font-family:"Segoe UI",sans-serif;color:black"><br>
City of Albany, Oregon<br>
2450 14th Avenue SE, Albany, Oregon 97322<o:p></o:p></span></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="font-size:9.0pt;font-family:"Segoe UI",sans-serif;color:black"><a href="http://library.cityofalbany.net/"><span style="color:#00539F">library.cityofalbany.net</span></a><o:p></o:p></span></p>
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<p class="MsoNormal"><br>
______________<br>
DISCLAIMER: This email may be considered a public record of the City of Albany and subject to the State of Oregon Retention Schedule. This email also may be subject to public disclosure under the Oregon Public Records Law. This email, including any attachments,
is for the sole use of the intended recipient(s) and may contain confidential and privileged information. Any unauthorized review, use, disclosure or distribution is prohibited. If you have received this communication in error, please notify the sender immediately
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