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<p class="MsoNormal"><span style="font-family:"Arial",sans-serif;color:#1F4E79">Greetings!<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Arial",sans-serif;color:#1F4E79"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Arial",sans-serif;color:#1F4E79">A recorded version of “De-Escalating Difficult COVID-19 Customer Behaviors" is now available in Oregon’s “Library Staff Training Tutorials” (Niche Academy). This recording will
be available through July 21, 2021. Access to the recording is limited to staff, volunteers, board members, Friends group members, and foundation members of any/all Oregon libraries.
<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Arial",sans-serif;color:#1F4E79"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Arial",sans-serif;color:#1F4E79">To obtain access, register here:
<u><a href="https://www.surveymonkey.com/r/OR-NicheAcademy">https://www.surveymonkey.com/r/OR-NicheAcademy</a></u>; once your registration has been reviewed (usually within one to two business days), you will receive an invite from “info@nicheacademy.com” with
a link to the tutorial. To complete your registration and access the webinar you will need to click on the link and then do one of two things:<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Arial",sans-serif;color:#1F4E79"><o:p> </o:p></span></p>
<ol style="margin-top:0in" start="1" type="1">
<li class="MsoNormal" style="color:#1F4E79;mso-list:l0 level1 lfo3"><b><span style="font-family:"Arial",sans-serif">If you already have a Niche Academy account</span></b><span style="font-family:"Arial",sans-serif"> (for example, you have registered for access
to Dowd’s training, "Homelessness Training For Oregon Libraries"), then you need to only login by clicking on the person icon on the upper right of this screen. (If you have forgotten your password, you can click on the "Forgot password?" link to reset it.)<br>
<o:p></o:p></span></li><li class="MsoNormal" style="color:#1F4E79;mso-list:l0 level1 lfo3"><b><span style="font-family:"Arial",sans-serif">If this is your first time logging into a Niche Academy account</span></b><span style="font-family:"Arial",sans-serif">, you will need to set
your password and login. You can do that by clicking on the person icon upper right of this screen, entering your email address, and then entering a password.<o:p></o:p></span></li></ol>
<p class="MsoNormal"><span style="font-family:"Arial",sans-serif;color:#1F4E79"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Arial",sans-serif;color:#1F4E79">These instructions are also included at the beginning of the tutorial (Intro section). If you need additional assistance or run into an issues in accessing this tutorial, please
contact me – I will be happy to assist!<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Arial",sans-serif;color:#1F4E79"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Arial",sans-serif;color:#1F4E79">Cheers,<o:p></o:p></span></p>
<p class="MsoNormal" style="margin-bottom:3.0pt"><b><span style="font-size:10.0pt;font-family:"Century Gothic",sans-serif;color:black">Darci Hanning, MLIS<o:p></o:p></span></b></p>
<p class="MsoNormal" style="margin-bottom:3.0pt;line-height:115%"><b><span style="color:#1F4E79">Public Library Consultant / CE Coordinator<br>
</span></b><b><span style="line-height:115%;color:#2E74B5">Continuing Education Resources:
</span></b><a href="https://libguides.osl.state.or.us/conted"><b><span style="line-height:115%;color:#0563C1">https://libguides.osl.state.or.us/conted</span></b></a><b><span style="line-height:115%;color:#2E74B5">
</span></b><b><span style="font-size:10.0pt;line-height:115%;color:#1F4E79"><br>
</span></b><span style="color:#1F4E79"><br>
</span><a href="mailto:darci.hanning@state.or.us"><span style="color:#2E74B5">darci.hanning@state.or.us</span></a><span style="color:#1F4E79"> | 503-378-2527|
</span><a href="https://www.oregon.gov/library"><span style="color:#0563C1">www.oregon.gov/library</span></a><u><span style="color:#0563C1"><o:p></o:p></span></u></p>
<p class="MsoNormal"><span style="color:#1F4E79">Follow us: </span><a href="http://fb.me/StateLibraryOR"><span style="color:#0563C1">Facebook</span></a><span style="color:#1F4E79"> |
</span><a href="https://twitter.com/StateLibraryOR"><span style="color:#0563C1">Twitter</span></a><span style="color:#1F4E79"> |
</span><a href="http://www.statelibraryor.tumblr.com/"><span style="color:#0563C1">Tumblr</span></a><span style="color:#1F4E79"> |
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