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<p class="MsoNormal">Hello Oregon library folk,<o:p></o:p></p>
<p class="MsoNormal">Just so everyone can benefit from the question Rose Peda just posted:<o:p></o:p></p>
<p class="MsoNormal">If you ever experience access or connectivity issues with the Gale/Cengage suite of statewide databases on an evening or weekend, or if you’re otherwise unable to get immediate help from us at the State Library, please reach out to Gale/Cengage
support directly using the contact info on this page:<o:p></o:p></p>
<p class="MsoNormal"><span style="color:#2E75B6;mso-style-textfill-fill-color:#2E75B6;mso-style-textfill-fill-alpha:100.0%"><a href="https://www.galesupport.com/oregon/lookup.php"><span style="color:#2E75B6;mso-style-textfill-fill-color:#2E75B6;mso-style-textfill-fill-alpha:100.0%">https://www.galesupport.com/oregon/lookup.php</span></a></span><o:p></o:p></p>
<p class="MsoNormal">For more immediate access to the resources, you can also direct patrons (or library staff) to our Libraries of Oregon site (if you typically authenticate your patrons via your website, catalog, and/or with a library card):
<span style="color:#2E75B6;mso-style-textfill-fill-color:#2E75B6;mso-style-textfill-fill-alpha:100.0%">
<a href="https://librariesoforegon.org/"><span style="color:#2E75B6;mso-style-textfill-fill-color:#2E75B6;mso-style-textfill-fill-alpha:100.0%">https://librariesoforegon.org/</span></a><o:p></o:p></span></p>
<p class="MsoNormal">This site will authenticate Oregon users based on geolocation, so please be aware that if you (or your patrons) are connected to the Internet through a VPN, the system might not recognize your device as being physically located within Oregon.<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Cheers!<span style="color:#1F497D"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p>
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<p class="MsoNormal" style="margin-bottom:5.0pt"><b><span style="font-family:"Century Gothic",sans-serif;color:black">Ross Fuqua<o:p></o:p></span></b></p>
<p class="MsoNormal" style="line-height:115%"><span style="color:#1F497D">Data & Federal Programs Consultant<o:p></o:p></span></p>
<p class="MsoNormal" style="line-height:115%"><span style="color:#1F497D">503-378-5027 |
<a href="https://www.oregon.gov/library/libraries">oregon.gov/library/libraries</a></span><u><span style="color:#0563C1"><o:p></o:p></span></u></p>
<p class="MsoNormal"><span style="color:#1F497D">Follow us: <a href="https://www.instagram.com/stateLibraryOR/">
Instagram</a> | <a href="https://www.facebook.com/StateLibraryOR/">Facebook</a> |
<a href="https://twitter.com/statelibraryor">Twitter</a> |<b> </b><a href="https://pinterest.com/statelibraryor/">Pinterest</a><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:14.0pt;color:#2E74B5">COVID-19 info: </span>
<span style="color:#2E74B5"><a href="https://libguides.osl.state.or.us/coronavirus"><span style="font-size:14.0pt">https://libguides.osl.state.or.us/coronavirus</span></a><o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><a href="https://www.oregon.gov/library/libraries"><span style="color:#1F497D;text-decoration:none"><img border="0" width="300" height="39" id="Picture_x0020_27" src="cid:image006.png@01D66CD2.A5B45840"></span></a><span style="color:#1F497D"><o:p></o:p></span></p>
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<p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p>
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<p class="MsoNormal"><b>From:</b> Libs-Or [mailto:libs-or-bounces@omls.oregon.gov]
<b>On Behalf Of </b>Rose Peda via Libs-Or<br>
<b>Sent:</b> Friday, August 7, 2020 2:53 PM<br>
<b>To:</b> Arlene Weible via Libs-Or <libs-or@omls.oregon.gov><br>
<b>Subject:</b> [Libs-Or] Issues logging into Gale Databases<o:p></o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><a name="_Hlk42687641"><span style="font-family:"Arial",sans-serif">Good afternoon Arlene<o:p></o:p></span></a></p>
<p class="MsoNormal"><span style="font-family:"Arial",sans-serif">We’re having issues logging into the Gale Databases.<o:p></o:p></span></p>
<p class="MsoNormal"><a href="https://galesupport.com/oregongeo/oos.php?db=ITKE&loc=oregon_sl&link=">https://galesupport.com/oregongeo/oos.php?db=ITKE&loc=oregon_sl&link=</a><o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><span style="font-family:"Arial",sans-serif">When we put our Library Card number is the “password” we get a failure message.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Arial",sans-serif"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Arial",sans-serif">Can you help?<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Arial",sans-serif"><o:p> </o:p></span></p>
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<p class="MsoNormal"><span style="font-family:"Arial",sans-serif"><img border="0" width="105" height="104" id="Picture_x0020_3" src="cid:image007.png@01D66CD1.A003DA20" alt="A close up of a sign
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<p class="MsoNormal"><span style="font-family:"Arial",sans-serif">Rose Peda, MLS | Director<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-family:"Arial",sans-serif">Public Library<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-family:"Arial",sans-serif">City of Sweet Home<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-family:"Arial",sans-serif">1101 13<sup>th</sup> Avenue<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-family:"Arial",sans-serif">Sweet Home, OR 97386<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-family:"Arial",sans-serif">p: 541-367-5007<o:p></o:p></span></p>
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<p class="MsoNormal" align="right" style="text-align:right"><b><span style="font-size:7.0pt;font-family:"Arial",sans-serif;color:#4D4D4D;background:white">CONNECT WITH US</span></b><span style="font-size:7.0pt;font-family:"Arial",sans-serif"><o:p></o:p></span></p>
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<p class="MsoNormal"><a href="https://www.facebook.com/SweetHomePublicLibrary/"><span style="font-family:"Arial",sans-serif;color:windowtext;text-decoration:none"><img border="0" width="33" height="33" id="Picture_x0020_1" src="cid:image009.png@01D66CD2.A5B45840" alt="A picture containing drawing
Description automatically generated"></span></a><a href="https://www.youtube.com/channel/UCqoNH2BKfRb6iG9qHimzflA?view_as=subscriber"><span style="font-family:"Arial",sans-serif;color:windowtext;text-decoration:none"><img border="0" width="33" height="33" id="Picture_x0020_2" src="cid:image011.jpg@01D66CD2.A5B45840" alt="A picture containing drawing
Description automatically generated"></span></a><span style="font-family:"Arial",sans-serif"> </span><a href="https://twitter.com/CityofSweetHome"><span style="font-family:"Arial",sans-serif;color:windowtext;text-decoration:none"><img border="0" width="33" height="33" id="Picture_x0020_7" src="cid:image013.jpg@01D66CD2.A5B45840" alt="A picture containing drawing
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<p class="MsoNormal"><b><span style="font-family:"Arial",sans-serif">Confidentiality Notice:
</span></b><span style="font-family:"Arial",sans-serif">This e-mail message and all attachments transmitted with it may contain legally privileged and confidential information intended solely for the use of the addressee. If you have received this message by
mistake, please notify us immediately by replying to this message or telephoning us. Do not review, disclose, copy or distribute it. Thank you.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Arial",sans-serif"> <o:p></o:p></span></p>
<p class="MsoNormal"><b><span style="font-family:"Arial",sans-serif">Public Records Law Disclosure:</span></b><span style="font-family:"Arial",sans-serif"> This e-mail is a public record of the City of Sweet Home and is subject to public disclosure unless exempt
from disclosure under Oregon Public Records Law. This e-mail is subject to the State Retention Schedule.<o:p></o:p></span></p>
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