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<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D">Good point Karen, we just wanted no one to be able to sit at a machine not wiped just before. As with all things Covid there are many playbooks!<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D">Will<o:p></o:p></span></p>
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<p class="MsoNormal"><b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">From:</span></b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"> Karen Hill [mailto:karenh@wccls.org]
<br>
<b>Sent:</b> Friday, October 30, 2020 4:15 PM<br>
<b>To:</b> Will Worthey <Will.Worthey@newbergoregon.gov>; Kris Wiley <KWiley@cityofroseburg.org>; Jim Jatkevicius <jimj@wccls.org>; libs-or@omls.oregon.gov<br>
<b>Subject:</b> [QUESTIONABLE] RE: Providing computer support during COVID<o:p></o:p></span></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal" style="line-height:12.0pt;background:#FFEB9C"><span style="font-size:10.0pt;font-family:"Calibri",sans-serif;color:red">This email originated from outside the City of Newberg's organization. Do not click links or open attachments unless
you recognize the sender and know the content is safe.<o:p></o:p></span></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">Just saying, having the patron log in with their actual library card does give a contact number in case tracing becomes necessary. We also collect name and email when they
make an appointment.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"><o:p> </o:p></span></p>
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<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Calibri",sans-serif">Karen L. Hill | Library Director<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Calibri",sans-serif">Cornelius Public Library | City of Cornelius<o:p></o:p></span></p>
<p class="MsoNormal" style="line-height:18.0pt;vertical-align:baseline"><span style="font-size:10.0pt;font-family:"Calibri",sans-serif;color:#7030A0"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"><a href="karenh@wccls.org"><span style="font-size:10.0pt">karenh@wccls.org</span></a></span><span style="font-size:10.0pt;font-family:"Calibri",sans-serif"> |
</span><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"><a href="http://www.ci.cornelius.or.us/library"><span style="font-size:10.0pt">http://www.ci.cornelius.or.us/library</span></a></span><span style="font-size:10.0pt;font-family:"Calibri",sans-serif"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Calibri",sans-serif">503-357-4093 (Library) | 503-992-5381 (Direct)<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Calibri",sans-serif">Follow us on Twitter
<u>@CORLibrary</u> and Facebook: <u>CorneliusPublicLibrary</u><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Calibri",sans-serif">Member of Washington County Cooperative Library Services (WCCLS) |
<a href="http://www.wccls.org/">http://www.wccls.org</a><o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"><o:p> </o:p></span></p>
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<p class="MsoNormal"><b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">From:</span></b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"> Libs-Or <<a href="mailto:libs-or-bounces@omls.oregon.gov">libs-or-bounces@omls.oregon.gov</a>>
<b>On Behalf Of </b>Will Worthey<br>
<b>Sent:</b> Friday, October 30, 2020 3:49 PM<br>
<b>To:</b> Kris Wiley <<a href="mailto:KWiley@cityofroseburg.org">KWiley@cityofroseburg.org</a>>; Jim Jatkevicius <<a href="mailto:jimj@wccls.org">jimj@wccls.org</a>>;
<a href="mailto:libs-or@omls.oregon.gov">libs-or@omls.oregon.gov</a><br>
<b>Subject:</b> Re: [Libs-Or] Providing computer support during COVID<o:p></o:p></span></p>
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<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D">That’s exactly what we did in Newberg so we could do a keyboard / mouse wipe down between uses. We changed the allowed string length in EnvisionWare to allow
10 digits not more. This locked out full card numbers but not the guest passes. <o:p>
</o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D">Will Worthey<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D">Newberg Public Library<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D"><o:p> </o:p></span></p>
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<p class="MsoNormal"><b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">From:</span></b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"> Libs-Or [<a href="mailto:libs-or-bounces@omls.oregon.gov">mailto:libs-or-bounces@omls.oregon.gov</a>]
<b>On Behalf Of </b>Kris Wiley<br>
<b>Sent:</b> Friday, October 30, 2020 3:45 PM<br>
<b>To:</b> Jim Jatkevicius <<a href="mailto:jimj@wccls.org">jimj@wccls.org</a>>; <a href="mailto:libs-or@omls.oregon.gov">
libs-or@omls.oregon.gov</a><br>
<b>Subject:</b> Re: [Libs-Or] Providing computer support during COVID<o:p></o:p></span></p>
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<p class="MsoNormal"><o:p> </o:p></p>
<div style="border:solid #9C6500 1.0pt;padding:2.0pt 2.0pt 2.0pt 2.0pt">
<p class="MsoNormal" style="line-height:12.0pt;background:#FFEB9C"><span style="font-size:10.0pt;font-family:"Calibri",sans-serif;color:red">This email originated from outside the City of Newberg's organization. Do not click links or open attachments unless
you recognize the sender and know the content is safe.<o:p></o:p></span></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<p><span style="font-family:"Calibri",sans-serif;color:black">Hi, Jim,<o:p></o:p></span></p>
<p><span style="font-family:"Calibri",sans-serif;color:black"><o:p> </o:p></span></p>
<p><span style="font-family:"Calibri",sans-serif;color:black">Staff will help folks on a very limited basis by distancing and essentially talking through questions. Everyone has to wear a face covering according to whatever the latest OHA guidelines require,
and enforcement is the biggest problem/headache for us. We give everyone a one-time-use login so we have control and can turn off a workstation if someone doesn't follow the rules; we disabled using a library card number to log in. Our desks are distanced
but not shielded, and we wipe down stations between use. We have had less computer use since we reopened.<o:p></o:p></span></p>
<p><span style="font-family:"Calibri",sans-serif;color:black"><o:p> </o:p></span></p>
<p><span style="font-family:"Calibri",sans-serif;color:black">Kris Wiley<o:p></o:p></span></p>
<p><span style="font-family:"Calibri",sans-serif;color:black">Roseburg Public Library<o:p></o:p></span></p>
<p><span style="font-family:"Calibri",sans-serif;color:black">541-492-7051<o:p></o:p></span></p>
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<p class="MsoNormal"><b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:black">From:</span></b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:black"> Libs-Or <<a href="mailto:libs-or-bounces@omls.oregon.gov">libs-or-bounces@omls.oregon.gov</a>>
on behalf of Jim Jatkevicius <<a href="mailto:jimj@wccls.org">jimj@wccls.org</a>><br>
<b>Sent:</b> Friday, October 30, 2020 3:04:21 PM<br>
<b>To:</b> <a href="mailto:libs-or@omls.oregon.gov">libs-or@omls.oregon.gov</a><br>
<b>Subject:</b> [Libs-Or] Providing computer support during COVID</span> <o:p></o:p></p>
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<p class="MsoNormal"> <o:p></o:p></p>
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<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Tahoma",sans-serif;color:black">Hello,
<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Tahoma",sans-serif;color:black"><o:p> </o:p></span></p>
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<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Tahoma",sans-serif;color:black">We are currently exploring approaches to providing public computer access to patrons and we are seeking the wisdom of libraries currently doing so in a restricted
COVID-19 environment. <o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Tahoma",sans-serif;color:black"><o:p> </o:p></span></p>
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<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Tahoma",sans-serif;color:black">How are you managing hands-on support for patrons with their computer sessions? Are you simply maintaining standard distancing precautions, installing shields, and
enforcing masking protocols? Are staff working hands-on with patrons when necessary? Are you remoting in and taking over patron computers with a software solution? Have you developed other procedures you have found effective?<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Tahoma",sans-serif;color:black"><o:p> </o:p></span></p>
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<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Tahoma",sans-serif;color:black">Any insights you can share would be most helpful. <o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Tahoma",sans-serif;color:black"><o:p> </o:p></span></p>
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<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Tahoma",sans-serif;color:black">Thank you.<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Tahoma",sans-serif;color:black"><o:p> </o:p></span></p>
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<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Tahoma",sans-serif;color:black">Jim Jatkevicius (<a href="https://namedrop.io/jimjatkevicius" target="_blank">pronounce</a>) , Library Services Supervisor - Reference<br>
Forest Grove City Library<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Tahoma",sans-serif;color:black">Forest Grove, OR 97116<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Tahoma",sans-serif;color:black"><a href="mailto:jimj@wccls.org" target="_blank"><span style="font-size:11.0pt">jimj@wccls.org</span></a><o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Tahoma",sans-serif;color:black">503 992-3280<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Tahoma",sans-serif;color:black"><o:p> </o:p></span></p>
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<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Tahoma",sans-serif;color:black">Like us on
<a href="https://www.facebook.com/ForestGroveLibrary/?ref=bookmarks" target="_blank">
Facebook</a><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Tahoma",sans-serif;color:black"><o:p> </o:p></span></p>
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