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<b><span style="font-family:"Arial",sans-serif;color:#1F497D">Greetings and welcome to this week’s issue of Tech-Talk!</span></b><b><span style="font-size:12.0pt"><o:p></o:p></span></b></p>
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<span style="font-family:"Arial",sans-serif;color:#1F497D">Having trouble reading this email?
<br>
You can view the <b><a href="https://www.tech-talk.com/headsets-to-help-online-learning.html">tech tip</a></b>, the
<b><a href="https://www.tech-talk.com/where-have-our-manners-gone.html">communication tip</a></b>, and the
<b><a href="https://www.tech-talk.com/keep-your-eyes-on-the.html">leadership tip</a></b> online instead!
<br>
When prompted for a <b>username and password, </b>use<b> ORLIBTECH </b>for<b> BOTH.</b></span><span style="font-size:1.0pt"><img border="0" width="1" height="1" style="width:.0104in;height:.0104in" id="_x0000_i1066" src="http://r20.rs6.net/on.jsp?ca=65d7e6a8-da56-44c2-a0e2-05aef19401db&a=1100778316270&c=980e0ed0-0713-11e6-a7b7-d4ae528ed502&ch=981cb4d0-0713-11e6-a7b7-d4ae528ed502"><o:p></o:p></span></p>
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<span style="font-size:1.0pt">What to look for in buying a headset... <o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:#3661BD"> </span><b><span style="font-size:13.5pt;font-family:"Arial",sans-serif;color:#3661BD">This Week's Topic: HARDWARE</span></b><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:#333333">
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<p class="MsoNormal"><b><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:#16274C">1. ARTICLE & VIDEO
</span></b><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:#16274C">...
</span><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:#333333">Headsets to Help Online Learning<o:p></o:p></span></p>
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<p class="MsoNormal"><b><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:#16274C">2. COMMUNICATING
</span></b><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:#16274C">...
</span><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:#333333">Where Have Our Manners Gone?<o:p></o:p></span></p>
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<p class="MsoNormal"><b><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:#16274C">3. LEADERSHIP
</span></b><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:#16274C">...
</span><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:#333333">Keep your eyes on the ...?<o:p></o:p></span></p>
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<p class="MsoNormal"><b><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:#333333">4. WEBINARS</span></b><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:#333333"> ...<o:p></o:p></span></p>
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<![if !supportLists]><span style="font-size:10.0pt;font-family:Symbol;color:#333333"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">    
</span></span></span><![endif]><b><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:#333333">Dec 2:</span></b><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:#333333"> Creating and Maintaining Social Media Accounts
 (Basic & Intermediate)<o:p></o:p></span></p>
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<![if !supportLists]><span style="font-size:10.0pt;font-family:Symbol;color:#333333"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">    
</span></span></span><![endif]><b><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:#333333">Dec 9:</span></b><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:#333333"> Creative Waysto Use Tech-Talk With Patrons
 and Students (<i>For Staff of Tech-Talk Subscribing Libraries & Schools</i>)<o:p></o:p></span></p>
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<![if !supportLists]><span style="font-size:10.0pt;font-family:Symbol;color:#333333"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">    
</span></span></span><![endif]><b><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:#333333">Dec 16:</span></b><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:#333333"> Video Editing! (You asked for it!)<o:p></o:p></span></p>
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 for Webinars</span></a><o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:#333333"><a href="http://r20.rs6.net/tn.jsp?f=001Bi2Hi1hyxigPWE8rWRYoCELJfoiuKWLDCgCs5cJx17svSQOWsNyMRaiGXlTjwwRqtF4uO47NQ-WqXePsoIPLB73IMO8TvcCzK3rbVPASo8hNu66MzZ7ia0gACaBat_xXhxQangnrzr-EKp9Yo-zBppPK4ntr8TTT&c=BP1xDDfwM-6yqa0wguoulF6H0I6RNTo3Vfym9zt1n5-UBljtrMG0CA==&ch=C2tFEzBeAvPVTXidiiO45kFIQ2mpCJ-HPT26eA2eW4CqT-Ep3VtY4w==" target="_blank"><b><span style="font-size:13.5pt;font-family:"Arial",sans-serif;color:#3661BD">Visit
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<p class="MsoNormal"><b><span style="font-size:13.5pt;font-family:"Arial",sans-serif;color:#475ECC">HARDWARE - Headsets to Help Online Learning</span></b><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:#333333"><o:p></o:p></span></p>
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<p class="MsoNormal"><b><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:#333333">Charles, a Tech-Talk member through the Southwest Florida Library Network (SWFLN)</span></b><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:#333333">
 recently asked us about computer headsets ... where to get them and what to look for. Although we have written about purchasing a headset before, this topic is currently very relevant due to the increase in online meetings and virtual learning so we thought
 we'd revisit it.<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:#333333">A majority of you, our readers, either regularly participate in Zoom (or other meeting platforms), teach students virtually, or are online learners.
<b>That means a computer headset has become a much-needed piece of equipment. </b>
<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:#333333">Why should you consider using a headset in any type of online session?<o:p></o:p></span></p>
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</span></span></span><![endif]><b><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:#333333">Wearing a headset can increase focus</span></b><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:#333333"> as the sound
 is coming into both ears, and background noise is reduced. It almost feels cozier -- like you could be in the same room as the speaker/teacher. <o:p></o:p></span></p>
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<![if !supportLists]><span style="font-size:10.0pt;font-family:Symbol;color:#333333"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">    
</span></span></span><![endif]><b><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:#333333">The microphone attachment allows you to be heard better</span></b><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:#333333">
 by other participants on the call because the microphone is closer to your mouth than a computer speaker – and will pick up less background noise for those listening.<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:#333333"><o:p> </o:p></span></p>
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<![if !supportLists]><span style="font-size:10.0pt;font-family:Symbol;color:#333333"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">    
</span></span></span><![endif]><b><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:#333333">A noise-cancelling headset</span></b><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:#333333"> is designed to drown out
 background sounds (see more on noise-cancellation below). <o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:#333333">In addition to using a headset for online calls or learning,<b> it can be used to listen to music or videos on your computer</b> without bothering others in
 the same room.<o:p></o:p></span></p>
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<span style="color:black"><img border="0" width="5" height="1" style="width:.052in;height:.0104in" id="_x0000_i1093" src="https://imgssl.constantcontact.com/letters/images/1101116784221/S.gif"></span><o:p></o:p></p>
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<p class="MsoNormal"><b><span style="font-size:13.5pt;font-family:"Arial",sans-serif;color:#475ECC">Features to Consider in a Headset</span></b><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:#333333"><o:p></o:p></span></p>
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</span></span></span><![endif]><b><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:#333333">Noise-cancelling --
</span></b><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:#333333">Do you work in an environment with lots of background interference? Upgrading to a set with this feature may be important.<o:p></o:p></span></p>
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</span></span></span><![endif]><b><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:#333333">Connection --
</span></b><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:#333333">Make sure it is compatible with your device(s). A USB connection may work with a laptop, but not with your tablet or phone.<o:p></o:p></span></p>
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</span></span></span><![endif]><b><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:#333333">Comfort
</span></b><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:#333333">-- Should it be lightweight over-the-head, over-the-ear features or earbuds? This is a personal preference.<o:p></o:p></span></p>
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</span></span></span><![endif]><b><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:#333333">Controls
</span></b><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:#333333">-- Look for convenient volume and mute options.<o:p></o:p></span></p>
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</span></span></span><![endif]><b><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:#333333">Wired or wireless?
</span></b><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:#333333">Wired keeps you tethered to your device, but wireless versions do need to be charged or have working batteries.<o:p></o:p></span></p>
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<p class="MsoNormal"><b><span style="font-size:13.5pt;font-family:"Arial",sans-serif;color:#475ECC">A Few Headset Options Selected for Online Meetings/Learning</span></b><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:#333333"><o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:#333333">To help you start thinking about options,<b> we took a look at basic headsets with microphones in three pricing categories</b> that work well for online meetings.<o:p></o:p></span></p>
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<p class="MsoNormal"><b><span style="font-size:13.5pt;font-family:"Times New Roman",serif;color:#333333">Logitech H151 Stereo Headset</span></b><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:#333333"><o:p></o:p></span></p>
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<p class="MsoNormal"><i><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:#333333">$19.99 and up at Amazon, Staples, Walmart</span></i><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:#333333"><o:p></o:p></span></p>
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</span></span></span><![endif]><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:#333333">Rotating, noise-canceling microphone <o:p></o:p></span></p>
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</span></span></span><![endif]><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:#333333">Corded with standard 3.5mm jack connectivity to work with your computer, tablet or smartphone <o:p></o:p></span></p>
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<![if !supportLists]><span style="font-size:10.0pt;font-family:Symbol;color:#333333"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">    
</span></span></span><![endif]><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:#333333">Adjustable headband with foam ear cups for a comfortable fit<o:p></o:p></span></p>
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<![if !supportLists]><span style="font-size:10.0pt;font-family:Symbol;color:#333333"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">    
</span></span></span><![endif]><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:#333333">Full, noise-canceling stereo sound for easy listening<o:p></o:p></span></p>
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<![if !supportLists]><span style="font-size:10.0pt;font-family:Symbol;color:#333333"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">    
</span></span></span><![endif]><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:#333333">Features in-line controls to adjust the microphone volume and mute it to suit the environment<o:p></o:p></span></p>
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<p class="MsoNormal" align="right" style="text-align:right"><img border="0" width="194" height="284" style="width:2.0208in;height:2.9583in" id="_x0000_i1089" src="https://files.constantcontact.com/ee1208b4001/6c4fd685-1633-4362-a951-2487ee1a2a67.png" alt="Plantronics"><o:p></o:p></p>
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<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:#333333"><o:p> </o:p></span></p>
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<p class="MsoNormal"><b><span style="font-size:13.5pt;font-family:"Times New Roman",serif;color:#333333">Plantronics Blackwire 3225 Black USB-A Wired Over-Ear Headphones</span></b><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:#333333"><o:p></o:p></span></p>
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<p class="MsoNormal"><i><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:#333333">From $59.99 on Amazon</span></i><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:#333333"><o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:#333333"><o:p> </o:p></span></p>
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<![if !supportLists]><span style="font-size:10.0pt;font-family:Symbol;color:#333333"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">    
</span></span></span><![endif]><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:#333333">Rotating, noise-cancelling microphone <o:p></o:p></span></p>
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<![if !supportLists]><span style="font-size:10.0pt;font-family:Symbol;color:#333333"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">    
</span></span></span><![endif]><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:#333333">Connects to PC via USB cord<o:p></o:p></span></p>
<p class="MsoNormal" style="margin-left:30.0pt;text-indent:-12.0pt;mso-list:l2 level1 lfo7">
<![if !supportLists]><span style="font-size:10.0pt;font-family:Symbol;color:#333333"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">    
</span></span></span><![endif]><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:#333333">Lightweight sling headband<o:p></o:p></span></p>
<p class="MsoNormal" style="margin-left:30.0pt;text-indent:-12.0pt;mso-list:l2 level1 lfo7">
<![if !supportLists]><span style="font-size:10.0pt;font-family:Symbol;color:#333333"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">    
</span></span></span><![endif]><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:#333333">Improved performance in a noisy environment<o:p></o:p></span></p>
<p class="MsoNormal" style="margin-left:30.0pt;text-indent:-12.0pt;mso-list:l2 level1 lfo7">
<![if !supportLists]><span style="font-size:10.0pt;font-family:Symbol;color:#333333"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">    
</span></span></span><![endif]><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:#333333">Inline answer/end, volume control, and mute<o:p></o:p></span></p>
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<span style="color:black"><img border="0" width="5" height="1" style="width:.052in;height:.0104in" id="_x0000_i1088" src="https://imgssl.constantcontact.com/letters/images/1101116784221/S.gif"></span><o:p></o:p></p>
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<p class="MsoNormal" align="center" style="text-align:center"><o:p> </o:p></p>
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<p class="MsoNormal"><b><span style="font-size:13.5pt;font-family:"Times New Roman",serif;color:#333333">Jabra Elite 45h On-Ear Wireless Headphones</span></b><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:#333333"><o:p></o:p></span></p>
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<p class="MsoNormal"><i><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:#333333">From $84.99 at Amazon</span></i><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:#333333"><o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:#333333"><o:p> </o:p></span></p>
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<p class="MsoNormal" style="margin-left:30.0pt;text-indent:-12.0pt;mso-list:l5 level1 lfo8">
<![if !supportLists]><span style="font-size:10.0pt;font-family:Symbol;color:#333333"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">    
</span></span></span><![endif]><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:#333333">Noise-canceling 2-microphone technology<o:p></o:p></span></p>
<p class="MsoNormal" style="margin-left:30.0pt;text-indent:-12.0pt;mso-list:l5 level1 lfo8">
<![if !supportLists]><span style="font-size:10.0pt;font-family:Symbol;color:#333333"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">    
</span></span></span><![endif]><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:#333333">Connect wirelessly via Bluetooth or directly using the USB cable to any PC or smartphone<o:p></o:p></span></p>
<p class="MsoNormal" style="margin-left:30.0pt;text-indent:-12.0pt;mso-list:l5 level1 lfo8">
<![if !supportLists]><span style="font-size:10.0pt;font-family:Symbol;color:#333333"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">    
</span></span></span><![endif]><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:#333333">Compact, foldable and lightweight design<o:p></o:p></span></p>
<p class="MsoNormal" style="margin-left:30.0pt;text-indent:-12.0pt;mso-list:l5 level1 lfo8">
<![if !supportLists]><span style="font-size:10.0pt;font-family:Symbol;color:#333333"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">    
</span></span></span><![endif]><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:#333333">Battery life up to 50 hours<o:p></o:p></span></p>
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<p class="MsoNormal" align="right" style="text-align:right"><img border="0" width="209" height="219" style="width:2.177in;height:2.2812in" id="_x0000_i1087" src="https://files.constantcontact.com/ee1208b4001/27e12bc8-e403-4064-a5a3-3a61cc58de61.png" alt="Jabra Elite"><o:p></o:p></p>
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<span style="color:black"><img border="0" width="5" height="1" style="width:.052in;height:.0104in" id="_x0000_i1086" src="https://imgssl.constantcontact.com/letters/images/1101116784221/S.gif"></span><o:p></o:p></p>
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<p class="MsoNormal" align="center" style="text-align:center"><o:p> </o:p></p>
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<p class="MsoNormal"><b><span style="font-size:13.5pt;font-family:"Arial",sans-serif;color:#475ECC">What Does Noise-Cancellation Mean?</span></b><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:#333333"><o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:#333333">Many headsets and earphones say that they reduce background sounds, but<b> there's a difference between
<i>passive</i> and <i>active </i>noise-cancellation. </b> <o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:#333333"><o:p> </o:p></span></p>
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<p class="MsoNormal"><b><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:#333333">Passive acts like an earplug</span></b><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:#333333"> by putting a barrier between your
 ear and the <i>outside </i>world, essentially soundproofing. Like if you cover your ears when a loud siren goes off nearby. The materials/padding of the headphones blocks out some sound waves, especially those at higher frequencies.<o:p></o:p></span></p>
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<p class="MsoNormal" align="center" style="text-align:center"><o:p> </o:p></p>
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<p class="MsoNormal" align="center" style="text-align:center"><img border="0" width="162" height="162" style="width:1.6875in;height:1.6875in" id="_x0000_i1085" src="https://files.constantcontact.com/ee1208b4001/ac5644c6-5930-4c01-868a-815bd86d4ff3.png" alt="noise-cancellation"><o:p></o:p></p>
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<img border="0" width="15" height="1" style="width:.1562in;height:.0104in" id="_x0000_i1084" src="https://imgssl.constantcontact.com/letters/images/sys/S.gif"><o:p></o:p></p>
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<img border="0" width="1" height="5" style="width:.0104in;height:.052in" id="_x0000_i1083" src="https://imgssl.constantcontact.com/letters/images/sys/S.gif"><o:p></o:p></p>
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<img border="0" width="5" height="1" style="width:.052in;height:.0104in" id="_x0000_i1082" src="https://imgssl.constantcontact.com/letters/images/sys/S.gif"><o:p></o:p></p>
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<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:#333333">However,
<b>active noise-cancellation (ANC) technology</b> samples the <i>surrounding </i>
noise in a room, and then <b>produces an inverse wave that essentially cancels out the sound.</b> This type of active noise-cancellation is most effective on lower frequencies of sustained sound, like a motor or airplane engine.<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:#333333"><o:p> </o:p></span></p>
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<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:#333333">You would think that active noise-cancellation headsets (which are a bit more expensive) would be the best bet for eliminating unwanted sounds around you.
<b>However, if you're looking to reduce human voices and other higher-frequency sounds</b>… a less expensive set of passive headphones may work just as well to
<b>reduce the sounds of people chatting in the same room.</b> <o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:#333333"><o:p> </o:p></span></p>
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<p class="MsoNormal"><b><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:#333333">Now, there's a difference</span></b><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:#333333"> in what
<i>you </i>hear through your headphones and what <i>people on the other end </i>of the call hear.<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:#333333"><o:p> </o:p></span></p>
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<p class="MsoNormal"><b><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:#333333">It's not the earphones, but what the
<i>microphone </i>is picking up</span></b><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:#333333">. For example, have you ever called a help desk and there is so much chatter around them in a call center that you can't hear quite right?
<b>Well, a noise-cancellation headset with a noise-cancelling <i>microphone </i></b>can help minimize a situation when you share a space with others, or even in a home office if a television is playing in the next room.<o:p></o:p></span></p>
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<span style="color:black"><img border="0" width="5" height="1" style="width:.052in;height:.0104in" id="_x0000_i1081" src="https://imgssl.constantcontact.com/letters/images/sys/S.gif"></span><o:p></o:p></p>
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<p class="MsoNormal" align="center" style="text-align:center"><o:p> </o:p></p>
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<td width="100%" valign="top" style="width:100.0%;background:#F7F7F7;padding:0in 0in 0in 0in;word-wrap: break-word">
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<p class="MsoNormal" align="center" style="text-align:center"><img border="0" width="180" height="119" style="width:1.875in;height:1.2395in" id="_x0000_i1080" src="https://files.constantcontact.com/ee1208b4001/41d9a61c-7e5a-4de3-b0a4-4021dd05cea3.png"><o:p></o:p></p>
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<img border="0" width="15" height="1" style="width:.1562in;height:.0104in" id="_x0000_i1079" src="https://imgssl.constantcontact.com/letters/images/sys/S.gif"><o:p></o:p></p>
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<img border="0" width="1" height="5" style="width:.0104in;height:.052in" id="_x0000_i1078" src="https://imgssl.constantcontact.com/letters/images/sys/S.gif"><o:p></o:p></p>
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<img border="0" width="5" height="1" style="width:.052in;height:.0104in" id="_x0000_i1077" src="https://imgssl.constantcontact.com/letters/images/sys/S.gif"><o:p></o:p></p>
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<p class="MsoNormal"><b><span style="font-size:13.5pt;font-family:"Arial",sans-serif;color:#333333">Communications: Talking</span></b><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:#333333"><o:p></o:p></span></p>
</div>
<div>
<p class="MsoNormal"><i><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:#333333">Where Have Our Manners Gone?</span></i><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:#333333"><o:p></o:p></span></p>
</div>
<div>
<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:#333333"><o:p> </o:p></span></p>
</div>
<div>
<p class="MsoNormal"><b><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:#333333">Have you noticed
</span></b><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:#333333">there seems to be a degree of laziness in the use of the simple word
<i>"Please"?</i> <o:p></o:p></span></p>
</div>
<div>
<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:#333333"><o:p> </o:p></span></p>
</div>
<div>
<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:#333333">Of course, we could blame it on the comfort level we have with some people. One person told me that<b> they didn't need to say
<i>please </i>or <i>thank you </i>to their <i>spouse </i>because it was implied.</b> Really?<o:p></o:p></span></p>
</div>
<div>
<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:#333333"><o:p> </o:p></span></p>
</div>
<div>
<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:#333333">What about
<i>texting</i>? Since it has morphed conversations into little <i>snippets </i>(minus the pleasantries),
<b>is it an excuse to eliminate this courtesy</b>?<o:p></o:p></span></p>
</div>
<div>
<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:#333333"><o:p> </o:p></span></p>
</div>
<div>
<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:#333333">Perhaps we're getting used to talking to AI (artificial intelligence) assistants without the use of manners…
<i>"Alexa, turn off the light</i>." Or "<i>Siri, what is the temperature today?"</i>
<o:p></o:p></span></p>
</div>
<div>
<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:#333333">Are we just being lazy, disrespectful ... or downright rude?<o:p></o:p></span></p>
</div>
<div>
<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:#333333"><o:p> </o:p></span></p>
</div>
<div>
<p class="MsoNormal"><b><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:#333333">For example,</span></b><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:#333333"> how do these requests make you feel?<o:p></o:p></span></p>
</div>
<div>
<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:#333333"><o:p> </o:p></span></p>
</div>
<p class="MsoNormal" align="center" style="text-align:center"><i><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:#333333">"Come to my office at 3 pm."</span></i><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:#333333"><o:p></o:p></span></p>
<p class="MsoNormal" align="center" style="text-align:center"><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:#333333"><o:p> </o:p></span></p>
<p class="MsoNormal" align="center" style="text-align:center"><i><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:#333333">"Turn off the lights in the building when you leave."</span></i><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:#333333"><o:p></o:p></span></p>
<p class="MsoNormal" align="center" style="text-align:center"><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:#333333"><o:p> </o:p></span></p>
<p class="MsoNormal" align="center" style="text-align:center"><i><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:#333333">"It's the end of the quarter, have those figures to me by tomorrow morning."</span></i><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:#333333"><o:p></o:p></span></p>
<div>
<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:#333333"><o:p> </o:p></span></p>
</div>
<div>
<p class="MsoNormal"><b><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:#333333">No matter where</span></b><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:#333333"> you add "please" ... in the beginning, end or
 middle of your request<b> ... it softens the request and shows appreciation.</b>
<o:p></o:p></span></p>
</div>
<p class="MsoNormal" align="center" style="text-align:center"><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:#333333"><o:p> </o:p></span></p>
<p class="MsoNormal" align="center" style="text-align:center"><i><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:#333333">"<b>Please</b>, come to my office at 3 pm."</span></i><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:#333333">
<o:p></o:p></span></p>
<p class="MsoNormal" align="center" style="text-align:center"><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:#333333"><o:p> </o:p></span></p>
<p class="MsoNormal" align="center" style="text-align:center"><i><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:#333333">"Turn off the lights in the building when you leave,
<b>please</b>."</span></i><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:#333333">
<o:p></o:p></span></p>
<p class="MsoNormal" align="center" style="text-align:center"><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:#333333"><o:p> </o:p></span></p>
<p class="MsoNormal" align="center" style="text-align:center"><i><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:#333333">“It's the end of the quarter,
<b>please </b>have those figures to me by tomorrow morning.”</span></i><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:#333333">
<o:p></o:p></span></p>
<div>
<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:#333333"><o:p> </o:p></span></p>
</div>
<div>
<p class="MsoNormal"><b><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:#333333">Whether you call it good manners or etiquette,</span></b><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:#333333"> adding the "magic
 word" shows respect, costs you nothing and most likely will have a better chance of achieving your intended outcome.<o:p></o:p></span></p>
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<p class="MsoNormal" align="center" style="text-align:center"><o:p> </o:p></p>
<div align="center">
<table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0" width="100%" style="width:100.0%;border-collapse:collapse;min-width: 100%">
<tbody>
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<td width="100%" valign="top" style="width:100.0%;background:white;padding:0in 0in 0in 0in">
<div>
<table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0" width="100%" style="width:100.0%;border-collapse:collapse;min-width: 100%">
<tbody>
<tr>
<td valign="top" style="padding:0in 0in 0in 0in">
<div align="center">
<table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0" width="100%" style="width:100.0%;border-collapse:collapse;min-width: 100%;cursor:default">
<tbody>
<tr>
<td width="100%" valign="top" style="width:100.0%;padding:3.75pt 0in 3.75pt 0in">
<div align="center">
<table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0" width="100%" style="width:100.0%;border-collapse:collapse;min-width: 100%">
<tbody>
<tr style="height:.75pt">
<td style="background:#5E81CA;padding:0in 0in 4.5pt 0in;height:.75pt">
<div>
<p class="MsoNormal" align="center" style="text-align:center;mso-line-height-alt:.75pt">
<span style="color:black"><img border="0" width="5" height="1" style="width:.052in;height:.0104in" id="_x0000_i1076" src="https://imgssl.constantcontact.com/letters/images/sys/S.gif"></span><o:p></o:p></p>
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<p class="MsoNormal" align="center" style="text-align:center"><o:p> </o:p></p>
<div align="center">
<table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0" width="100%" style="width:100.0%;border-collapse:collapse;min-width: 100%">
<tbody>
<tr>
<td width="100%" valign="top" style="width:100.0%;background:white;padding:0in 0in 0in 0in;word-wrap: break-word">
<div>
<table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0" width="100%" style="width:100.0%;border-collapse:collapse;min-width: 100%">
<tbody>
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<td valign="top" style="padding:7.5pt 15.0pt 7.5pt 15.0pt">
<table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0" align="left" style="border-collapse:collapse;margin-right:3.5pt;word-wrap: break-word">
<tbody>
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<td valign="top" style="padding:0in 0in 0in 0in;height:.75pt">
<div>
<p class="MsoNormal" align="center" style="text-align:center"><img border="0" width="180" height="148" style="width:1.875in;height:1.5416in" id="_x0000_i1075" src="https://files.constantcontact.com/ee1208b4001/da1c6ee9-ba35-4af5-9c80-8e1b5781189e.png"><o:p></o:p></p>
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</td>
<td width="15" valign="top" style="width:11.25pt;padding:0in 0in 0in 0in;height:.75pt">
<p class="MsoNormal" align="center" style="text-align:center;mso-line-height-alt:.75pt">
<img border="0" width="15" height="1" style="width:.1562in;height:.0104in" id="_x0000_i1074" src="https://imgssl.constantcontact.com/letters/images/sys/S.gif"><o:p></o:p></p>
</td>
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<tr style="height:.75pt">
<td valign="top" style="padding:0in 0in 0in 0in;height:.75pt">
<p class="MsoNormal" align="center" style="text-align:center;mso-line-height-alt:.75pt">
<img border="0" width="1" height="5" style="width:.0104in;height:.052in" id="_x0000_i1073" src="https://imgssl.constantcontact.com/letters/images/sys/S.gif"><o:p></o:p></p>
</td>
<td width="5" valign="top" style="width:3.75pt;padding:0in 0in 0in 0in;height:.75pt">
<p class="MsoNormal" align="center" style="text-align:center;mso-line-height-alt:.75pt">
<img border="0" width="5" height="1" style="width:.052in;height:.0104in" id="_x0000_i1072" src="https://imgssl.constantcontact.com/letters/images/sys/S.gif"><o:p></o:p></p>
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<p class="MsoNormal"><b><span style="font-size:13.5pt;font-family:"Arial",sans-serif;color:#333333">Leadership
</span></b><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:#333333"><o:p></o:p></span></p>
</div>
<div>
<p class="MsoNormal"><i><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:#333333">Keep your eyes on the ...?</span></i><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:#333333"><o:p></o:p></span></p>
</div>
<div>
<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:#333333"><o:p> </o:p></span></p>
</div>
<div>
<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:black">It's easy to get distracted, right? You have fires to put out and deadlines to meet. You've set your goals -- for the organization, a project ... even the day.
 But things come up. Your attention gets pulled this way and that.</span><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:#333333"><o:p></o:p></span></p>
</div>
<div>
<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:#333333"><o:p> </o:p></span></p>
</div>
<div>
<p class="MsoNormal"><b><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:black">So, where should you keep your eyes?</span></b><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:black"> Some people say "on the ball,"
 others say "on the goal."</span><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:#333333">
<o:p></o:p></span></p>
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<p class="MsoNormal" align="center" style="text-align:center"><o:p> </o:p></p>
<div align="center">
<table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0" width="100%" style="width:100.0%;border-collapse:collapse;min-width: 100%">
<tbody>
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<td width="100%" valign="top" style="width:100.0%;padding:0in 0in 0in 0in">
<div>
<table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0" width="100%" style="width:100.0%;border-collapse:collapse;min-width: 100%">
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<p class="MsoNormal" align="center" style="text-align:center"><img border="0" width="240" height="247" style="width:2.5in;height:2.5729in" id="_x0000_i1071" src="https://files.constantcontact.com/ee1208b4001/f7abbc90-ffc6-4315-9b92-1726c0cbd2d4.png" alt="golf"><o:p></o:p></p>
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<p class="MsoNormal" align="center" style="text-align:center"><o:p> </o:p></p>
<div align="center">
<table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0" width="100%" style="width:100.0%;border-collapse:collapse;min-width: 100%">
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<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:black">In our illustration above (whether it's golf, tennis or baseball) ...
<b>I'm asking you, in a work situation</b> ... is it better to concentrate on <b>
what you're doing</b> (eyes on the ball) or keep your attention on<b> where you're going
</b>(the hole)?</span><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:#333333">
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<p class="MsoNormal" align="center" style="text-align:center"><a href="http://r20.rs6.net/tn.jsp?f=001Bi2Hi1hyxigPWE8rWRYoCELJfoiuKWLDCgCs5cJx17svSQOWsNyMRWujZjBKplML4Jk45IodGDC9UQjuoPcALVcNvprc1wlS4SkcbEjyMNlK573O_lk3q6gcPKzoui7Vgg9BmJC7HJ8gVgQ3yX1-7FmI6bJROiG6&c=BP1xDDfwM-6yqa0wguoulF6H0I6RNTo3Vfym9zt1n5-UBljtrMG0CA==&ch=C2tFEzBeAvPVTXidiiO45kFIQ2mpCJ-HPT26eA2eW4CqT-Ep3VtY4w=="><span style="text-decoration:none"><img border="0" width="272" height="182" style="width:2.8333in;height:1.8958in" id="_x0000_i1068" src="http://files.constantcontact.com/ee1208b4001/b13a7a6a-7445-4d8e-b741-4b475385ef5b.png"></span></a><o:p></o:p></p>
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<p class="MsoNormal"><span style="font-size:9.0pt;font-family:"Arial",sans-serif;color:#333333">Copyright 1996-2020 Shared Results International. Published weekly. Distribution is limited by license. For information on how to include additional recipients,
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<p class="MsoNormal"><span style="font-family:"Arial",sans-serif;color:#1F497D">Cheers,<o:p></o:p></span></p>
<p class="MsoNormal" style="margin-bottom:3.0pt"><b><span style="font-size:10.0pt;font-family:"Century Gothic",sans-serif;color:black">Darci Hanning, MLIS (she/her/hers)<o:p></o:p></span></b></p>
<p class="MsoNormal"><b><span style="color:#404040">Public Library Consultant / CE Coordinator<br>
Continuing Education Resources: </span></b><span style="color:#1F497D"><a href="https://libguides.osl.state.or.us/conted"><b><span style="color:#0563C1">https://libguides.osl.state.or.us/conted</span></b></a></span><b><span style="color:#2E74B5">
</span></b><b><span style="font-size:10.0pt;color:#1F4E79"><br>
</span><span style="color:red">NEW:</span></b><span style="color:red"> </span><span style="color:#1F497D"><a href="mailto:darci.hanning@slo.oregon.gov"><span style="color:#0563C1">darci.hanning@slo.oregon.gov</span></a></span><span style="color:#1F4E79">
</span><b><span style="color:#1F497D">|</span></b><span style="color:#1F4E79"> </span>
<b><span style="color:#2F5496">971-375-3491</span><span style="color:#1F4E79"> </span>
<span style="color:#1F497D">| </span></b><span style="color:#1F497D"><a href="https://www.oregon.gov/library"><span style="color:#0563C1">www.oregon.gov/library</span></a></span><span style="color:red"><o:p></o:p></span></p>
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