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Reminder: Free webinar tomorrow, presented by <span style="background-color:rgb(255, 255, 255);display:inline !important">
Bryce Kozla</span></div>
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<b>Per Your Last Email: Trauma-Informed Communication for Trying Times (and All the Time)</b>
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<div>11 a.m. Pacific, Thursday, Feb. 18</div>
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<div>2020 was quite the year, to put it mildly. 2021 promises new opportunities and challenges amid continued demands for normalcy against the backdrop of a collective traumatic event. Oh, by the way, did you respond to that email from a few weeks ago? No,
the other one. There’s no doubt the pandemic and other high-profile crises are affecting our brains and our lives. How can we effectively communicate with one another in order to maintain trust and transparency for our staff and patrons?</div>
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<div>Bryce Kozla, presenter of “Being Trauma-Informed During a Pandemic” is back with some go-to tips for successful interactions when possibly everyone involved is affected by prolonged, toxic stress.</div>
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Zoom link: <a href="https://emporiastate.zoom.us/j/97531766398" id="LPlnk">https://emporiastate.zoom.us/j/97531766398</a><br>
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<div style="margin-top:0px; margin-bottom:0px; margin-top:0; margin-bottom:0"><span id="ms-rterangepaste-start"></span><span id="1Place" style="box-sizing:border-box; color:rgb(51,51,51); font-family:"Helvetica Neue",Helvetica,Arial,sans-serif; font-size:14px; font-weight:bold; display:block"><img class="EmojiInsert" style="max-width:100%" data-outlook-trace="F:1|T:1" src="cid:7b8f2f58-a9bd-49ee-a6ab-b07e0b76798e"></span><span id="1Place" style="box-sizing:border-box; color:rgb(51,51,51); font-family:"Helvetica Neue",Helvetica,Arial,sans-serif; font-size:14px; font-weight:bold; display:block">Jeana
Menger<br style="box-sizing:border-box">
</span><span id="2Place" style="box-sizing:border-box; color:rgb(51,51,51); font-family:"Helvetica Neue",Helvetica,Arial,sans-serif; font-size:14px; display:block">Director, Oregon MLS Program<br style="box-sizing:border-box">
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</span><span style="box-sizing:border-box; color:rgb(51,51,51); font-family:"Helvetica Neue",Helvetica,Arial,sans-serif; font-size:14px">Emporia State University<br style="box-sizing:border-box">
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