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<p class="MsoNormal" align="center" style="text-align:center"><b><span style="font-family:"Arial",sans-serif;color:#1F497D">Welcome to the latest issue of Tech-Talk!<o:p></o:p></span></b></p>
<p class="MsoNormal" align="center" style="text-align:center"><b><span style="font-family:"Arial",sans-serif;color:#1F497D"><o:p> </o:p></span></b></p>
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<span style="font-family:"Arial",sans-serif;color:#1F497D">Having trouble reading this email?
<br>
You can view the <b><a href="https://www.tech-talk.com/email-how-to-get-a-web-based-email-account.html">tech tip</a></b>, the
<b><a href="https://www.tech-talk.com/are-you-willing-and-able.html">communication tip</a></b>, and the
<b><a href="https://www.tech-talk.com/consistent-recognition-wins.html">leadership tip</a></b> online instead!
<br>
When prompted for a <b>username and password, </b>use<b> ORLIBTECH </b>for<b> both.</b></span><span style="font-size:1.0pt"><img border="0" width="1" height="1" style="width:.0104in;height:.0104in" id="_x0000_i1068" src="http://r20.rs6.net/on.jsp?ca=65d7e6a8-da56-44c2-a0e2-05aef19401db&a=1100778316270&c=980e0ed0-0713-11e6-a7b7-d4ae528ed502&ch=981cb4d0-0713-11e6-a7b7-d4ae528ed502"><br>
</span><span style="font-size:1.0pt">What email provider do you pick? <o:p></o:p></span></p>
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<span style="font-size:1.0pt"><img border="0" width="1" height="1" style="width:.0104in;height:.0104in" id="_x0000_i1119" src="https://r20.rs6.net/on.jsp?ca=f057de25-1caf-424f-8a49-8260a9f797a1&a=1100778316270&c=4f52e898-6edc-11ea-9474-d4ae529a85ae&ch=69c188cc-cdfb-11eb-b3db-fa163e6b8330"></span><span style="font-size:1.0pt"><o:p></o:p></span></p>
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<p class="MsoNormal" align="center" style="text-align:center"><img border="0" width="490" height="98" style="width:5.1041in;height:1.0208in" id="_x0000_i1118" src="https://files.constantcontact.com/ee1208b4001/470df2da-b8fb-4b32-95fb-8f6331e9910d.png"><o:p></o:p></p>
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<p class="MsoNormal"><b><span style="font-size:13.5pt;font-family:"Arial",sans-serif;color:#3661BD">This Week's Topic: EMAIL</span></b><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:#333333"><o:p></o:p></span></p>
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<p class="MsoNormal"><b><span style="font-size:13.5pt;font-family:"Tahoma",sans-serif;color:#333333"></span></b><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:#333333"><o:p></o:p></span></p>
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<p class="MsoNormal"><b><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:#16274C">1. ARTICLE & VIDEO
</span></b><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:#16274C">...
</span><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:#333333">How to Get a Free Web-Based Email Account<o:p></o:p></span></p>
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<p class="MsoNormal"><b><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:#16274C">2. COMMUNICATING
</span></b><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:#16274C">... Are you "willing and able"...?</span><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:#333333">
<o:p></o:p></span></p>
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<p class="MsoNormal"><b><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:#16274C">3. LEADERSHIP
</span></b><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:#16274C">... Are you consistently recognizing an employee's value?</span><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:#333333">
<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:#333333"><o:p> </o:p></span></p>
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<p class="MsoNormal"><b><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:#333333">4. WEBINARS</span></b><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:#333333"> ...<o:p></o:p></span></p>
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<![if !supportLists]><span style="font-size:10.0pt;font-family:Symbol;color:#333333"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><b><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:#333333">June 23: [EXCEL] </span></b><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:#333333">Simple Formulas to Make Spreadsheet
Calculations Easier<o:p></o:p></span></p>
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<![if !supportLists]><span style="font-size:10.0pt;font-family:Symbol;color:#333333"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><b><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:#333333">July 7: [VIDEO]</span></b><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:#333333"> Breeze Through Video-Making in Canva<o:p></o:p></span></p>
<p class="MsoNormal" style="margin-left:66.0pt;text-indent:-12.0pt;mso-list:l8 level1 lfo1">
<![if !supportLists]><span style="font-size:10.0pt;font-family:Symbol;color:#333333"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><b><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:#333333">July 21: [EXCEL/G-SHEETS]</span></b><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:#333333"> Create Pivot Tables and
Pivot Table Charts<o:p></o:p></span></p>
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<p class="MsoNormal" align="center" style="text-align:center"><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:white"><a href="https://r20.rs6.net/tn.jsp?f=001WHP0HnUgVvnysBNfjm4R5TWVK0ur6Qmc5fwF7-rsi6kKGKlFYzugVdEj8vaze4aNTUzI7LwiYvGa66DUYeYWYDwLQTXbeyBvqhl0_MNa73i75wEdK3Y43gQmrV2wV1wdM7NjHYsOLc7WnJAo8UBvkbHQ3plyYa4G&c=VCnJACTg5ujtI22JG71zAP4z-XaNmKSivz_OE1pXFizWj1yKYFJ2gg==&ch=lpQy42Ssc1n1w5O81TSyKYjdDpRxNBSBiiVj0HVtVCEYEJZtbPdxHQ=="><span style="font-family:"Arial",sans-serif;color:white;text-decoration:none">Register
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<p class="MsoNormal" align="center" style="text-align:center"><a href="https://r20.rs6.net/tn.jsp?f=001WHP0HnUgVvnysBNfjm4R5TWVK0ur6Qmc5fwF7-rsi6kKGKlFYzugVRlwujkBi52Twj7epQZP_QlDuOqCeDxxePpsYbNhslOxdjZ4zdU879ZXplgDre7wktN0dXGF1fq4fQLp3SsYiH0TQedH4NSahm-2jgEpm5A8Eh5vrmZ-s0uj-vLtmFEt8AMjrst48vbA8hVg-HqhLQi7o9EuO7V6iA==&c=VCnJACTg5ujtI22JG71zAP4z-XaNmKSivz_OE1pXFizWj1yKYFJ2gg==&ch=lpQy42Ssc1n1w5O81TSyKYjdDpRxNBSBiiVj0HVtVCEYEJZtbPdxHQ=="><span style="text-decoration:none"><img border="0" width="599" height="362" style="width:6.2395in;height:3.7708in" id="_x0000_i1115" src="https://files.constantcontact.com/ee1208b4001/f153a059-44e1-45e7-b3d0-6cf10e08a45b.png" alt="email"></span></a><o:p></o:p></p>
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<p class="MsoNormal" align="center" style="text-align:center"><span style="font-size:10.5pt;font-family:"Times New Roman",serif;color:#111111">Photo by </span><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:#333333"><a href="https://r20.rs6.net/tn.jsp?f=001WHP0HnUgVvnysBNfjm4R5TWVK0ur6Qmc5fwF7-rsi6kKGKlFYzugVRlwujkBi52TqEZdlxHkeO-tDi5cOUJZxx5flsb6613KJLSB_PJRkA_sg7FPrB86B8Os7GG7D_KhIn9FxYvQkVfQd0BHDqBaBbsvze3sbnwHZ2arrA-O7Oh_50IRc9qrX4_Vsl6VhaWiC-8bdACa2dnct5CXjVsPIlvAQZnqx36G_HX-M0DHs-e1_1dCv0bQRVFzc9ENGwuSN9MUwG5yTBo=&c=VCnJACTg5ujtI22JG71zAP4z-XaNmKSivz_OE1pXFizWj1yKYFJ2gg==&ch=lpQy42Ssc1n1w5O81TSyKYjdDpRxNBSBiiVj0HVtVCEYEJZtbPdxHQ==" target="_blank"><span style="font-size:10.5pt;color:#767676">Jo
Wroten</span></a></span><span style="font-size:10.5pt;font-family:"Times New Roman",serif;color:#111111"> on </span><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:#333333"><a href="https://r20.rs6.net/tn.jsp?f=001WHP0HnUgVvnysBNfjm4R5TWVK0ur6Qmc5fwF7-rsi6kKGKlFYzugVRlwujkBi52TolBmIqnA3GhJ_QNDv0DMXo9pPXspFWjcGfakcFunebFHeaVUtYXgyudUmFHvVnIU6ZF1FnLqM2RAR0BPtPB60HrBjwTIr3VYBp_VOStSDlRRZIQ0GkIuzFQCGqQOGp07l1UhiwWqAvu2344H9uGq-DeG7ziywSK_6jc30fZoVOVzQsIOzX65ZLxJx1lp6gAWwxSqxYWRGYOSoslCaMK8AbWDwtFjkqmG&c=VCnJACTg5ujtI22JG71zAP4z-XaNmKSivz_OE1pXFizWj1yKYFJ2gg==&ch=lpQy42Ssc1n1w5O81TSyKYjdDpRxNBSBiiVj0HVtVCEYEJZtbPdxHQ==" target="_blank"><span style="font-size:10.5pt;color:#767676">Unsplash</span></a>
<o:p></o:p></span></p>
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<span style="color:black"><img border="0" width="5" height="1" style="width:.052in;height:.0104in" id="_x0000_i1113" src="https://imgssl.constantcontact.com/letters/images/sys/S.gif"></span><o:p></o:p></p>
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<p class="MsoNormal" align="center" style="text-align:center"><a href="https://r20.rs6.net/tn.jsp?f=001WHP0HnUgVvnysBNfjm4R5TWVK0ur6Qmc5fwF7-rsi6kKGKlFYzugVefiUOyt8pMlt5Knh8-gxOhsdoJ55Atf0Zdg330bZIH8nVqZ358ogCj7pFR3EAQSkes4EDS0x2hlm99IPccjqhL9i0rW1pRp0d4FjnQZsd-a&c=VCnJACTg5ujtI22JG71zAP4z-XaNmKSivz_OE1pXFizWj1yKYFJ2gg==&ch=lpQy42Ssc1n1w5O81TSyKYjdDpRxNBSBiiVj0HVtVCEYEJZtbPdxHQ=="><span style="text-decoration:none"><img border="0" width="582" height="284" style="width:6.0625in;height:2.9583in" id="_x0000_i1112" src="https://files.constantcontact.com/ee1208b4001/0d8d9949-72db-4dd7-857e-095da7ef74bf.png"></span></a><o:p></o:p></p>
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<span style="color:black"><img border="0" width="5" height="1" style="width:.052in;height:.0104in" id="_x0000_i1111" src="https://imgssl.constantcontact.com/letters/images/sys/S.gif"></span><o:p></o:p></p>
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<p class="MsoNormal"><b><span style="font-size:13.5pt;font-family:"Arial",sans-serif;color:#3661BD">EMAIL - How to Get a Free Web-Based Email Account</span></b><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:#333333"><o:p></o:p></span></p>
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<p class="MsoNormal"><i><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:#333333">Novice</span></i><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:#333333"><o:p></o:p></span></p>
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<p class="MsoNormal" align="center" style="text-align:center"><o:p> </o:p></p>
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<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:#333333">You've managed to get along fine without an email address, but now you need one. It seems this form of communication is tied to anything you try to do online…
from ordering a product to logging into an account.<o:p></o:p></span></p>
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<p class="MsoNormal"><b><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:#333333">Or perhaps...</span></b><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:#333333"><o:p></o:p></span></p>
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<img border="0" width="15" height="1" style="width:.1562in;height:.0104in" id="_x0000_i1110" src="https://imgssl.constantcontact.com/letters/images/sys/S.gif"><o:p></o:p></p>
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<p class="MsoNormal" align="center" style="text-align:center"><img border="0" width="268" height="198" style="width:2.7916in;height:2.0625in" id="_x0000_i1109" src="https://files.constantcontact.com/ee1208b4001/78fe0311-065f-4ea3-bc88-7f5ea79791b2.png" alt="webmail"><o:p></o:p></p>
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<img border="0" width="5" height="1" style="width:.052in;height:.0104in" id="_x0000_i1108" src="https://imgssl.constantcontact.com/letters/images/sys/S.gif"><o:p></o:p></p>
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<img border="0" width="1" height="5" style="width:.0104in;height:.052in" id="_x0000_i1107" src="https://imgssl.constantcontact.com/letters/images/sys/S.gif"><o:p></o:p></p>
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<p class="MsoNormal" style="margin-left:66.0pt;text-indent:-12.0pt;mso-list:l6 level1 lfo2">
<![if !supportLists]><span style="font-size:10.0pt;font-family:Symbol;color:#333333"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:#333333">You have an email address that came with your<i> Internet Service Provider (ISP) ...
</i>like <i><a href="mailto:sally@comcast.net">sally@comcast.net</a> </i>or <i><a href="mailto:joe@att.net">joe@att.net</a></i>. However, you don't want to be tied to your ISP going forward, so you need a new email. <o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:#333333"><o:p> </o:p></span></p>
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<p class="MsoNormal" style="margin-left:66.0pt;text-indent:-12.0pt;mso-list:l10 level1 lfo3">
<![if !supportLists]><span style="font-size:10.0pt;font-family:Symbol;color:#333333"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:#333333">You'd like to be able to
<i>read your email from anywhere</i> as you travel a lot and don't want to be restricted to a desktop software program like Outlook.<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:#333333"><o:p> </o:p></span></p>
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<p class="MsoNormal" style="margin-left:66.0pt;text-indent:-12.0pt;mso-list:l3 level1 lfo4">
<![if !supportLists]><span style="font-size:10.0pt;font-family:Symbol;color:#333333"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:#333333">Maybe you're ditching your computer and working from a
<i>tablet </i>or a <i>smartphone</i>, and want to pull your email down via a mail app.<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:#333333"><o:p> </o:p></span></p>
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<p class="MsoNormal"><b><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:#333333">In all of these cases,
</span></b><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:#333333">you'll want to look at
<b><i>Web </i>email services</b>. What does that mean?<o:p></o:p></span></p>
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<span style="color:black"><img border="0" width="5" height="1" style="width:.052in;height:.0104in" id="_x0000_i1106" src="https://imgssl.constantcontact.com/letters/images/1101116784221/S.gif"></span><o:p></o:p></p>
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<p class="MsoNormal"><b><span style="font-size:13.5pt;font-family:"Arial",sans-serif;color:#3661BD">There are Two Basic Types of Email Services:</span></b><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:#333333"><o:p></o:p></span></p>
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<p class="MsoNormal"><img border="0" width="210" height="179" style="width:2.1875in;height:1.8645in" id="_x0000_i1105" src="https://files.constantcontact.com/ee1208b4001/dd58308b-f4b2-4f64-aa37-3b155c6ee3ed.png" alt="email providers"><o:p></o:p></p>
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<p class="MsoNormal"><b><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:#333333">1. Desktop Software</span></b><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:#333333"> - This is when you access your email through
a program (like <i>Outlook</i>, <i>Mozilla Thunderbird </i>or <i>Apple Mail</i>). Your email is pulled down from a server and you view it via
<i>software </i>on your computer.<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:#333333"><o:p> </o:p></span></p>
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<p class="MsoNormal"><b><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:#333333">2. Webmail
</span></b><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:#333333">– This is where you log into a place on the Internet to read and compose email (like
<i>Gmail </i>or <i>Yahoo</i>). Your email is stored "in the cloud," rather than on your computer... so you can get to it from any device (computer, tablet, smartphone).<o:p></o:p></span></p>
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<p class="MsoNormal" align="center" style="text-align:center;mso-line-height-alt:.75pt">
<span style="color:black"><img border="0" width="5" height="1" style="width:.052in;height:.0104in" id="_x0000_i1104" src="https://imgssl.constantcontact.com/letters/images/1101116784221/S.gif"></span><o:p></o:p></p>
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<p class="MsoNormal" align="center" style="text-align:center"><o:p> </o:p></p>
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<p class="MsoNormal"><b><span style="font-size:13.5pt;font-family:"Arial",sans-serif;color:#3661BD">How Do You Pick an Email Provider?</span></b><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:#333333"><o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:#333333"><o:p> </o:p></span></p>
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<p class="MsoNormal"><b><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:#333333">OK, let's say you want a webmail platform
</span></b><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:#333333">so that you can access email from anywhere. It's probably not a surprise that
<i>Gmail </i>is hands-down the obvious choice. <b>This free tool is simple to use</b> and it is excellent at<b> keeping
<i>spam </i>out of your Inbox</b>.<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:#333333"><o:p> </o:p></span></p>
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<div>
<p class="MsoNormal"><b><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:#333333">Other features you'll like:</span></b><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:#333333"><o:p></o:p></span></p>
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<p class="MsoNormal" align="center" style="text-align:center"><o:p> </o:p></p>
<div align="center">
<table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0" width="100%" style="width:100.0%;border-collapse:collapse;min-width: 100%">
<tbody>
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<td width="100%" valign="top" style="width:100.0%;padding:0in 0in 0in 0in">
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<tbody>
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<td width="15" valign="top" style="width:11.25pt;padding:0in 0in 0in 0in;height:.75pt">
<p class="MsoNormal" align="center" style="text-align:center;mso-line-height-alt:.75pt">
<img border="0" width="15" height="1" style="width:.1562in;height:.0104in" id="_x0000_i1103" src="https://imgssl.constantcontact.com/letters/images/sys/S.gif"><o:p></o:p></p>
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<p class="MsoNormal" align="center" style="text-align:center"><img border="0" width="190" height="182" style="width:1.9791in;height:1.8958in" id="_x0000_i1102" src="https://files.constantcontact.com/ee1208b4001/299528a6-49b8-4b8e-81cb-6c468f7d2edd.png" alt="Gmail"><o:p></o:p></p>
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<td width="5" valign="top" style="width:3.75pt;padding:0in 0in 0in 0in;height:3.75pt">
<p class="MsoNormal" align="center" style="text-align:center;mso-line-height-alt:.75pt">
<img border="0" width="5" height="1" style="width:.052in;height:.0104in" id="_x0000_i1101" src="https://imgssl.constantcontact.com/letters/images/sys/S.gif"><o:p></o:p></p>
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<td valign="top" style="padding:0in 0in 0in 0in;height:3.75pt">
<p class="MsoNormal" align="center" style="text-align:center;mso-line-height-alt:.75pt">
<img border="0" width="1" height="5" style="width:.0104in;height:.052in" id="_x0000_i1100" src="https://imgssl.constantcontact.com/letters/images/sys/S.gif"><o:p></o:p></p>
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<p class="MsoNormal" style="margin-left:66.0pt;text-indent:-12.0pt;mso-list:l0 level1 lfo5">
<![if !supportLists]><span style="font-size:10.0pt;font-family:Symbol;color:#333333"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><b><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:#333333">You get 15 GB of space for</span></b><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:#333333"> emails and saved files.
(That's a lot!)<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:#333333"><o:p> </o:p></span></p>
</div>
<p class="MsoNormal" style="margin-left:66.0pt;text-indent:-12.0pt;mso-list:l1 level1 lfo6">
<![if !supportLists]><span style="font-size:10.0pt;font-family:Symbol;color:#333333"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><b><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:#333333">You can schedule the time to send an email out later
</span></b><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:#333333">which lets you set it and forget it.<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:#333333"><o:p> </o:p></span></p>
</div>
<p class="MsoNormal" style="margin-left:66.0pt;text-indent:-12.0pt;mso-list:l16 level1 lfo7">
<![if !supportLists]><span style="font-size:10.0pt;font-family:Symbol;color:#333333"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><b><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:#333333">You can snooze messages
</span></b><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:#333333">so they are stored in a folder and appear back in your Inbox later so you don't forget them.<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:#333333"><o:p> </o:p></span></p>
</div>
<p class="MsoNormal" style="margin-left:66.0pt;text-indent:-12.0pt;mso-list:l14 level1 lfo8">
<![if !supportLists]><span style="font-size:10.0pt;font-family:Symbol;color:#333333"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><b><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:#333333">You can send confidential emails</span></b><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:#333333"> that expire within
a specific period of time upon receipt so that it's not sitting out there for long.<o:p></o:p></span></p>
<div>
<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:#333333"><o:p> </o:p></span></p>
</div>
<p class="MsoNormal" style="margin-left:66.0pt;text-indent:-12.0pt;mso-list:l9 level1 lfo9">
<![if !supportLists]><span style="font-size:10.0pt;font-family:Symbol;color:#333333"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><b><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:#333333">You can enjoy sentence auto-complete</span></b><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:#333333"> – just start
typing and Gmail will "learn" your common phrases. <o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:#333333"><o:p> </o:p></span></p>
</div>
<p class="MsoNormal" style="margin-left:66.0pt;text-indent:-12.0pt;mso-list:l12 level1 lfo10">
<![if !supportLists]><span style="font-size:10.0pt;font-family:Symbol;color:#333333"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><b><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:#333333">You can automatically filter emails</span></b><i><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:#333333">
</span></i><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:#333333">into categories with such groups as
<i>Promotions, Social, </i>and <i>Updates.</i> <o:p></o:p></span></p>
<div>
<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:#333333"><o:p> </o:p></span></p>
</div>
<p class="MsoNormal" style="margin-left:66.0pt;text-indent:-12.0pt;mso-list:l11 level1 lfo11">
<![if !supportLists]><span style="font-size:10.0pt;font-family:Symbol;color:#333333"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><b><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:#333333">This email tool offers integration with other Google services</span></b><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:#333333">
like <i>Google Drive, Calendar, Photos</i>.<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:#333333"><o:p> </o:p></span></p>
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<div>
<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:#333333">There's more! You can see Tech-Talk article on
<a href="https://r20.rs6.net/tn.jsp?f=001WHP0HnUgVvnysBNfjm4R5TWVK0ur6Qmc5fwF7-rsi6kKGKlFYzugVW5_Cy3wgLF6HjcX_INQ2YXrkkQ8piFKE-Lu0U8XBpMLBrM2oTIf2UVNzCwiCdmtraHQ23x7WMIcNTVJsMq_uyqFb3L-e1J5UxYar1riPdqVTmJnOP7Jlxhji1Kry6LSRUwHssRroqa5&c=VCnJACTg5ujtI22JG71zAP4z-XaNmKSivz_OE1pXFizWj1yKYFJ2gg==&ch=lpQy42Ssc1n1w5O81TSyKYjdDpRxNBSBiiVj0HVtVCEYEJZtbPdxHQ==" target="_blank">
<b><span style="color:#3661BD">Gmail features here</span></b></a>.<o:p></o:p></span></p>
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<p class="MsoNormal" align="center" style="text-align:center"><o:p> </o:p>
<p></p>
<div align="center"></div>
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<p class="MsoNormal" align="center" style="text-align:center;mso-line-height-alt:.75pt">
<span style="color:black"><img border="0" width="5" height="1" style="width:.052in;height:.0104in" id="_x0000_i1099" src="https://imgssl.constantcontact.com/letters/images/1101116784221/S.gif"></span><o:p></o:p></p>
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<p class="MsoNormal" align="center" style="text-align:center"><o:p> </o:p></p>
<div align="center">
<table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0" width="100%" style="width:100.0%;border-collapse:collapse;min-width: 100%">
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<p class="MsoNormal"><b><span style="font-size:13.5pt;font-family:"Arial",sans-serif;color:#3661BD">Setting Up Your Account</span></b><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:#333333"><o:p></o:p></span></p>
</div>
<div>
<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:#333333"><o:p> </o:p></span></p>
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<div>
<p class="MsoNormal"><b><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:#333333">To set up a Gmail account,</span></b><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:#333333"> just go to
<a href="https://r20.rs6.net/tn.jsp?f=001WHP0HnUgVvnysBNfjm4R5TWVK0ur6Qmc5fwF7-rsi6kKGKlFYzugVRlwujkBi52TGeUowmozgg8HBn-DXt0k5d-pDwkfKE56KiVz69Ofv50wGkBm-4kuB353PD84pnWb1y_m4EWvr8E=&c=VCnJACTg5ujtI22JG71zAP4z-XaNmKSivz_OE1pXFizWj1yKYFJ2gg==&ch=lpQy42Ssc1n1w5O81TSyKYjdDpRxNBSBiiVj0HVtVCEYEJZtbPdxHQ==" target="_blank">
<span style="color:#3661BD">www.gmail.com</span></a> and follow the prompts to create your email. And after your account is set up, you can view your email in any Internet browser by going to
<b><a href="http://www.gmail.com">www.gmail.com</a>. </b> <o:p></o:p></span></p>
</div>
<div>
<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:#333333"><o:p> </o:p></span></p>
</div>
<p class="MsoNormal" style="margin-left:66.0pt;text-indent:-12.0pt;mso-list:l15 level1 lfo12">
<![if !supportLists]><span style="font-size:10.0pt;font-family:Symbol;color:#333333"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:#333333">Click on
<i>Create an Account</i> <o:p></o:p></span></p>
<div>
<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:#333333"><o:p> </o:p></span></p>
</div>
<p class="MsoNormal" style="margin-left:66.0pt;text-indent:-12.0pt;mso-list:l13 level1 lfo13">
<![if !supportLists]><span style="font-size:10.0pt;font-family:Symbol;color:#333333"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:#333333">Choose
<i>For Myself</i> (unless you're starting a business and adding an email)<o:p></o:p></span></p>
<div>
<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:#333333"><o:p> </o:p></span></p>
</div>
<p class="MsoNormal" style="margin-left:66.0pt;text-indent:-12.0pt;mso-list:l5 level1 lfo14">
<![if !supportLists]><span style="font-size:10.0pt;font-family:Symbol;color:#333333"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><b><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:#333333">Create the front end of your email
</span></b><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:#333333">that will end with "@gmail.com." Try to choose something that will be meaningful to you ... and be recognizable to others as
<i>your</i> email. Because a lot of first-name, last-names have been taken you need to be a bit creative. e.g. janedoesupermom or janeloveslife. Or, you can choose something that Gmail will suggest.
<b>NOTE</b>: You don't have to pick one they might propose (they are often weird). Just keep trying new ones until you find what you like and can share with other easily.<o:p></o:p></span></p>
<div>
<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:#333333"><o:p> </o:p></span></p>
</div>
<div>
<p class="MsoNormal"><b><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:#333333">TIP:
</span></b><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:#333333">Because only letters, numbers and periods are allowed (no hyphens or other symbols), you can often get what you want by adding a period. e.g. jane.doe<o:p></o:p></span></p>
</div>
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<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:#333333"><o:p> </o:p></span></p>
</div>
<div>
<p class="MsoNormal"><b><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:#333333">NOTE</span></b><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:#333333">: Yes, you'll have to put in your birthday and gender. There's
a link that explains why. Then, scroll down and <i>Agree</i> to the Terms.<o:p></o:p></span></p>
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<p class="MsoNormal" align="center" style="text-align:center"><o:p> </o:p></p>
<div align="center">
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<tbody>
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<p class="MsoNormal" align="center" style="text-align:center"><img border="0" width="491" height="512" style="width:5.1145in;height:5.3333in" id="_x0000_i1098" src="https://files.constantcontact.com/ee1208b4001/6232aad1-8f06-480d-b8bd-1f8e7e0bbc43.png"><o:p></o:p></p>
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<p class="MsoNormal" align="center" style="text-align:center"><o:p> </o:p></p>
<div align="center">
<table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0" width="100%" style="width:100.0%;border-collapse:collapse;min-width: 100%">
<tbody>
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<td width="100%" valign="top" style="width:100.0%;padding:0in 0in 0in 0in">
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<td valign="top" style="padding:0in 0in 0in 0in">
<div align="center">
<table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0" width="100%" style="width:100.0%;border-collapse:collapse;min-width: 100%;cursor:default">
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<td width="100%" valign="top" style="width:100.0%;padding:6.75pt 0in 6.75pt 0in">
<div align="center">
<table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0" width="93%" style="width:93.0%;border-collapse:collapse;min-width: 93%">
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<span style="color:black"><img border="0" width="5" height="1" style="width:.052in;height:.0104in" id="_x0000_i1097" src="https://imgssl.constantcontact.com/letters/images/1101116784221/S.gif"></span><o:p></o:p></p>
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<p class="MsoNormal"><b><span style="font-size:13.5pt;font-family:"Arial",sans-serif;color:#3661BD">How to Get Your Gmail on a Mobile Device</span></b><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:#333333"><o:p></o:p></span></p>
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<p class="MsoNormal"><b><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:#333333">To access email on your mobile phone or tablet,</span></b><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:#333333"> you can view
it with the <i>Email App </i>that's automatically on your device ... or you can use the<i> Gmail app</i> (which you may have to go get in your app store). The Gmail app on your phone and tablet gives you a similar look and feel as the email on your desktop.<o:p></o:p></span></p>
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<img border="0" width="15" height="1" style="width:.1562in;height:.0104in" id="_x0000_i1096" src="https://imgssl.constantcontact.com/letters/images/sys/S.gif"><o:p></o:p></p>
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<p class="MsoNormal" align="center" style="text-align:center"><img border="0" width="227" height="105" style="width:2.3645in;height:1.0937in" id="_x0000_i1095" src="https://files.constantcontact.com/ee1208b4001/99359e61-2450-42ad-af9d-fc181200639a.png" alt="Gmail app"><o:p></o:p></p>
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<img border="0" width="5" height="1" style="width:.052in;height:.0104in" id="_x0000_i1094" src="https://imgssl.constantcontact.com/letters/images/sys/S.gif"><o:p></o:p></p>
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<img border="0" width="1" height="5" style="width:.0104in;height:.052in" id="_x0000_i1093" src="https://imgssl.constantcontact.com/letters/images/sys/S.gif"><o:p></o:p></p>
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<p class="MsoNormal"><b><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:#333333">If you have an iPhone or iPad, it's handy to use the Gmail app:</span></b><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:#333333"><o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:#333333"><o:p> </o:p></span></p>
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<p class="MsoNormal" style="margin-left:66.0pt;text-indent:-12.0pt;mso-list:l4 level1 lfo15">
<![if !supportLists]><span style="font-size:10.0pt;font-family:Symbol;color:#333333"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:#333333">Go to the
<i>App Store </i>icon and search for<i> "Gmail – Gmail by Google"</i> and install it. <o:p></o:p></span></p>
<p class="MsoNormal" style="margin-left:66.0pt;text-indent:-12.0pt;mso-list:l4 level1 lfo15">
<![if !supportLists]><span style="font-size:10.0pt;font-family:Symbol;color:#333333"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:#333333">Follow the prompts to enter your email address and password to set up the app on your device. <o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:#333333"><o:p> </o:p></span></p>
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<p class="MsoNormal"><b><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:#333333">TIP: Want more information about apps on a phone?</span></b><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:#333333">
<a href="https://r20.rs6.net/tn.jsp?f=001WHP0HnUgVvnysBNfjm4R5TWVK0ur6Qmc5fwF7-rsi6kKGKlFYzugVQEZYiSsMnLHiH0jrp_YJQSVwoIcXF_4ckFnVaBwhzA7A_Iqe1kcan3AQvaqIrt1ZfYHnhmPo9zA4FXxBmLKnawcxzCAlzbVXNZ6XUwlO42_-VSdaj_evEYgBegUEAMLb-ofxbVUCw8mVpkktMd_onx-9VEyXKZqtw==&c=VCnJACTg5ujtI22JG71zAP4z-XaNmKSivz_OE1pXFizWj1yKYFJ2gg==&ch=lpQy42Ssc1n1w5O81TSyKYjdDpRxNBSBiiVj0HVtVCEYEJZtbPdxHQ==" target="_blank">
<b><span style="color:#3661BD">See this article!</span></b></a> <o:p></o:p></span></p>
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<p class="MsoNormal" align="center" style="text-align:center"><o:p> </o:p></p>
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<p class="MsoNormal"><b><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:#333333">For an Android device, you can set it up on the Mail app that comes with the phone:</span></b><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:#333333"><o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:#333333"><o:p> </o:p></span></p>
</div>
<p class="MsoNormal" style="margin-left:66.0pt;text-indent:-12.0pt;mso-list:l7 level1 lfo16">
<![if !supportLists]><span style="font-size:10.0pt;font-family:Symbol;color:#333333"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:#333333">Open the
<i>Settings </i>app and scroll down and tap <i>Mail</i>.<o:p></o:p></span></p>
<p class="MsoNormal" style="margin-left:66.0pt;text-indent:-12.0pt;mso-list:l7 level1 lfo16">
<![if !supportLists]><span style="font-size:10.0pt;font-family:Symbol;color:#333333"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:#333333">Select
<i>Accounts</i>, <i>Add Account</i>, and chose <i>Google</i>.<o:p></o:p></span></p>
<p class="MsoNormal" style="margin-left:66.0pt;text-indent:-12.0pt;mso-list:l7 level1 lfo16">
<![if !supportLists]><span style="font-size:10.0pt;font-family:Symbol;color:#333333"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:#333333">Click
<i>Continue </i>and follow the prompts to enter your Gmail email and password.<o:p></o:p></span></p>
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<p class="MsoNormal" align="center" style="text-align:center"><o:p> </o:p></p>
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<p class="MsoNormal" align="center" style="text-align:center"><img border="0" width="491" height="414" style="width:5.1145in;height:4.3125in" id="_x0000_i1092" src="https://files.constantcontact.com/ee1208b4001/eab9c4b1-a621-4ed5-aaa8-186214f94525.png" alt="gmail app"><o:p></o:p></p>
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<span style="color:black"><img border="0" width="5" height="1" style="width:.052in;height:.0104in" id="_x0000_i1091" src="https://imgssl.constantcontact.com/letters/images/1101116784221/S.gif"></span><o:p></o:p></p>
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<p class="MsoNormal" align="center" style="text-align:center"><o:p> </o:p></p>
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<p class="MsoNormal"><b><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:#3661BD">Don't want to use Gmail? There are other free options out there, here are a few popular choices. </span></b><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:#333333"><o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:#333333"><o:p> </o:p></span></p>
</div>
<p class="MsoNormal" style="margin-left:66.0pt;text-indent:-12.0pt;mso-list:l2 level1 lfo17">
<![if !supportLists]><span style="font-size:10.0pt;font-family:Symbol;color:#333333"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><b><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:#333333">Yahoo Mail</span></b><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:#333333"> - Offers an extraordinary amount of space
with 1 TB of free storage<o:p></o:p></span></p>
<p class="MsoNormal" style="margin-left:66.0pt;text-indent:-12.0pt;mso-list:l2 level1 lfo17">
<![if !supportLists]><span style="font-size:10.0pt;font-family:Symbol;color:#333333"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><b><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:#333333">Outlook.com</span></b><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:#333333"> - Microsoft's free version of email (not
Outlook software)<o:p></o:p></span></p>
<p class="MsoNormal" style="margin-left:66.0pt;text-indent:-12.0pt;mso-list:l2 level1 lfo17">
<![if !supportLists]><span style="font-size:10.0pt;font-family:Symbol;color:#333333"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><b><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:#333333">iCloud</span></b><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:#333333"> - For the Apple iOS world… Mac and iPhone,
iPad<o:p></o:p></span></p>
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<p class="MsoNormal" align="center" style="text-align:center;mso-line-height-alt:.75pt">
<span style="color:black"><img border="0" width="5" height="1" style="width:.052in;height:.0104in" id="_x0000_i1090" src="https://imgssl.constantcontact.com/letters/images/1101116784221/S.gif"></span><o:p></o:p></p>
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<p class="MsoNormal" align="center" style="text-align:center"><o:p> </o:p></p>
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<p class="MsoNormal"><b><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:#333333">For more help with email,
</span></b><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:#333333">see over 60 articles in Tech-Talk.com about using email.
<b>Just click here: </b><a href="https://r20.rs6.net/tn.jsp?f=001WHP0HnUgVvnysBNfjm4R5TWVK0ur6Qmc5fwF7-rsi6kKGKlFYzugVaHGqbas00OJIp3xGBPjT33mS8LFHwmAx-6H_vmtTlVsNXp0dvDQjSYVGjA7TebtLhP5pM4w8UETXtlmCbm5qOPXc-3kSSCbALLiAxGPVfY5SAhNCJI0v390YbKwQ-XeyQ==&c=VCnJACTg5ujtI22JG71zAP4z-XaNmKSivz_OE1pXFizWj1yKYFJ2gg==&ch=lpQy42Ssc1n1w5O81TSyKYjdDpRxNBSBiiVj0HVtVCEYEJZtbPdxHQ==" target="_blank"><b><span style="color:#3661BD">https://www.tech-talk.com/category/topic/email</span></b></a>
<o:p></o:p></span></p>
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<p class="MsoNormal" align="center" style="text-align:center"><o:p> </o:p></p>
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<p class="MsoNormal" align="center" style="text-align:center;mso-line-height-alt:.75pt">
<span style="color:black"><img border="0" width="5" height="1" style="width:.052in;height:.0104in" id="_x0000_i1089" src="https://imgssl.constantcontact.com/letters/images/sys/S.gif"></span><o:p></o:p></p>
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<p class="MsoNormal" align="center" style="text-align:center"><o:p> </o:p></p>
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<table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0" align="left" style="border-collapse:collapse;margin-right:3.5pt">
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<p class="MsoNormal" align="center" style="text-align:center"><img border="0" width="180" height="119" style="width:1.875in;height:1.2395in" id="_x0000_i1088" src="https://files.constantcontact.com/ee1208b4001/41d9a61c-7e5a-4de3-b0a4-4021dd05cea3.png"><o:p></o:p></p>
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<td width="15" valign="top" style="width:11.25pt;padding:0in 0in 0in 0in;height:.75pt">
<p class="MsoNormal" align="center" style="text-align:center;mso-line-height-alt:.75pt">
<img border="0" width="15" height="1" style="width:.1562in;height:.0104in" id="_x0000_i1087" src="https://imgssl.constantcontact.com/letters/images/sys/S.gif"><o:p></o:p></p>
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<td valign="top" style="padding:0in 0in 0in 0in;height:.75pt">
<p class="MsoNormal" align="center" style="text-align:center;mso-line-height-alt:.75pt">
<img border="0" width="1" height="5" style="width:.0104in;height:.052in" id="_x0000_i1086" src="https://imgssl.constantcontact.com/letters/images/sys/S.gif"><o:p></o:p></p>
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<p class="MsoNormal" align="center" style="text-align:center;mso-line-height-alt:.75pt">
<img border="0" width="5" height="1" style="width:.052in;height:.0104in" id="_x0000_i1085" src="https://imgssl.constantcontact.com/letters/images/sys/S.gif"><o:p></o:p></p>
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<p class="MsoNormal"><b><span style="font-size:13.5pt;font-family:"Arial",sans-serif;color:#333333">Communicating: Writing</span></b><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:#333333"><o:p></o:p></span></p>
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<p class="MsoNormal"><i><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:#333333">Want to get someone to help?</span></i><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:#333333"><o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:#333333"><o:p> </o:p></span></p>
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<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:#333333">Let's say you've got a request you want to put in writing. Here's a tip that will have the reader more inclined to be of help.<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:#333333"><o:p> </o:p></span></p>
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<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:#333333">First, in your mind
<i>assume </i>that the reader is "willing and able" to be of assistance.<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:#333333"><o:p> </o:p></span></p>
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<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:#333333">For instance, you may be asking for a refund, an extension of time or a replacement item. Whatever your need, when you send a letter, start out by conveying
the fact that you're assuming they are willing and able to take the action you request.<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:#333333"><o:p> </o:p></span></p>
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<p class="MsoNormal"><b><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:#333333">Example:</span></b><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:#333333"><o:p></o:p></span></p>
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<p class="MsoNormal" align="center" style="text-align:center"><i><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:#333333">I'm writing to you because I believe you are
</span></i><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:#333333"><o:p></o:p></span></p>
<p class="MsoNormal" align="center" style="text-align:center"><i><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:#333333">willing and able to help me. Here's the situation...</span></i><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:#333333"><o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:#333333"><o:p> </o:p></span></p>
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<p class="MsoNormal"><b><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:#333333">Right away,
</span></b><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:#333333">you've started with a positive approach and, in a sense, challenged the reader to prove you wrong (which of course they won't want to do.)<o:p></o:p></span></p>
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<p class="MsoNormal" align="center" style="text-align:center"><o:p> </o:p></p>
<div align="center">
<table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0" width="100%" style="width:100.0%;border-collapse:collapse;min-width: 100%">
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<span style="color:black"><img border="0" width="5" height="1" style="width:.052in;height:.0104in" id="_x0000_i1084" src="https://imgssl.constantcontact.com/letters/images/sys/S.gif"></span><o:p></o:p></p>
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<p class="MsoNormal" align="center" style="text-align:center"><o:p> </o:p></p>
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<p class="MsoNormal" align="center" style="text-align:center"><img border="0" width="180" height="148" style="width:1.875in;height:1.5416in" id="_x0000_i1083" src="https://files.constantcontact.com/ee1208b4001/da1c6ee9-ba35-4af5-9c80-8e1b5781189e.png"><o:p></o:p></p>
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<p class="MsoNormal" align="center" style="text-align:center;mso-line-height-alt:.75pt">
<img border="0" width="15" height="1" style="width:.1562in;height:.0104in" id="_x0000_i1082" src="https://imgssl.constantcontact.com/letters/images/sys/S.gif"><o:p></o:p></p>
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<p class="MsoNormal" align="center" style="text-align:center;mso-line-height-alt:.75pt">
<img border="0" width="1" height="5" style="width:.0104in;height:.052in" id="_x0000_i1081" src="https://imgssl.constantcontact.com/letters/images/sys/S.gif"><o:p></o:p></p>
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<p class="MsoNormal" align="center" style="text-align:center;mso-line-height-alt:.75pt">
<img border="0" width="5" height="1" style="width:.052in;height:.0104in" id="_x0000_i1080" src="https://imgssl.constantcontact.com/letters/images/sys/S.gif"><o:p></o:p></p>
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<p class="MsoNormal"><b><span style="font-size:13.5pt;font-family:"Arial",sans-serif;color:#333333">Leadership
</span></b><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:#333333"><o:p></o:p></span></p>
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<div>
<p class="MsoNormal"><i><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:#333333">Consistency wins!</span></i><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:#333333"><o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:#333333"><o:p> </o:p></span></p>
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<div>
<p class="MsoNormal"><b><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:#333333">When was the last time</span></b><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:#333333"> you recognized an employee (or a friend
or a family member) for something positive?<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:#333333"><o:p> </o:p></span></p>
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<div>
<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:#333333">The human spirit thrives on positive feedback. It's so simple to give. It costs nothing. And yet we tend to overlook this great tool.<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:#333333"><o:p> </o:p></span></p>
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<div>
<p class="MsoNormal"><b><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:#333333">As a leader in your workplace,</span></b><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:#333333"> you can achieve greater success
by </span><b><i><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:#BF3F2F">consistently
</span></i></b><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:#333333">recognizing the folks with which you work. You'll see a difference.<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:#333333"><o:p> </o:p></span></p>
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<div>
<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:#333333">How about sitting down and writing a specific plan. Maybe it's something like...<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:#333333"><o:p> </o:p></span></p>
</div>
<p class="MsoNormal" align="center" style="text-align:center"><i><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:#333333">I'm going to make sure I compliment at least one person
</span></i><b><i><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:#BF3F2F">every day</span></i></b><b><i><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:#333333">.</span></i></b><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:#333333">
<o:p></o:p></span></p>
<p class="MsoNormal" align="center" style="text-align:center"><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:#333333">or<o:p></o:p></span></p>
<p class="MsoNormal" align="center" style="text-align:center"><i><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:#333333">We're going to have each team member recognize a colleague</span></i><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:#333333"><o:p></o:p></span></p>
<p class="MsoNormal" align="center" style="text-align:center"><i><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:#333333">in our staff meetings
</span></i><b><i><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:#BF3F2F">on a regular basis.</span></i></b><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:#333333">
<o:p></o:p></span></p>
<p class="MsoNormal" align="center" style="text-align:center"><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:#333333">or<o:p></o:p></span></p>
<p class="MsoNormal" align="center" style="text-align:center"><i><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:#333333">I'm going to propose an Employee Recognition Board, where anyone (including me) can post a recognition about something
they've observed. </span></i><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:#333333"><o:p></o:p></span></p>
<p class="MsoNormal" align="center" style="text-align:center"><i><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:#333333">We'll vote on a $20 gift card</span></i><i><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:#BF3F2F">
<b>each month</b></span></i><b><i><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:#333333">.</span></i></b><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:#333333">
<o:p></o:p></span></p>
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<p class="MsoNormal" align="center" style="text-align:center"><o:p> </o:p></p>
<div align="center">
<table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0" width="100%" style="width:100.0%;border-collapse:collapse;min-width: 100%">
<tbody>
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<p class="MsoNormal" align="center" style="text-align:center;mso-line-height-alt:.75pt">
<img border="0" width="5" height="1" style="width:.052in;height:.0104in" id="_x0000_i1079" src="https://imgssl.constantcontact.com/letters/images/1101116784221/S.gif"><o:p></o:p></p>
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<p class="MsoNormal" align="center" style="text-align:center"><o:p> </o:p></p>
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<p class="MsoNormal" align="center" style="text-align:center"><a href="https://r20.rs6.net/tn.jsp?f=001WHP0HnUgVvnysBNfjm4R5TWVK0ur6Qmc5fwF7-rsi6kKGKlFYzugVTuE1qlL0bDlpL4l1Ww1cfjexBI3Ds-2nIoYEvrObsXVetIXjiyoE2k1wOOEdh8O6UY3NMwxnuCX4uBrL4eVxOiOlFTehM0-MTK8x12SxOxe&c=VCnJACTg5ujtI22JG71zAP4z-XaNmKSivz_OE1pXFizWj1yKYFJ2gg==&ch=lpQy42Ssc1n1w5O81TSyKYjdDpRxNBSBiiVj0HVtVCEYEJZtbPdxHQ=="><span style="text-decoration:none"><img border="0" width="272" height="182" style="width:2.8333in;height:1.8958in" id="_x0000_i1078" src="http://files.constantcontact.com/ee1208b4001/b13a7a6a-7445-4d8e-b741-4b475385ef5b.png"></span></a><o:p></o:p></p>
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<p class="MsoNormal" align="center" style="text-align:center"><a href="https://r20.rs6.net/tn.jsp?f=001WHP0HnUgVvnysBNfjm4R5TWVK0ur6Qmc5fwF7-rsi6kKGKlFYzugVRtx1MGLScYUY33iPs2hidhGO8L7uV3q8DNefwLbwK7P-T0y83ICuyWS4dq9tVcbN4Tsjd2xgZo27n3ADAru2uZX5PcXgv5IWW693Qd1GrmawZYuHeWqJA8=&c=VCnJACTg5ujtI22JG71zAP4z-XaNmKSivz_OE1pXFizWj1yKYFJ2gg==&ch=lpQy42Ssc1n1w5O81TSyKYjdDpRxNBSBiiVj0HVtVCEYEJZtbPdxHQ=="><span style="text-decoration:none"><img border="0" width="271" height="181" style="width:2.8229in;height:1.8854in" id="_x0000_i1077" src="http://files.constantcontact.com/ee1208b4001/8751eb23-fa9b-43ba-9f5f-7e80a465c6c5.png" alt="Ask a question"></span></a><o:p></o:p></p>
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<p class="MsoNormal" align="center" style="text-align:center"><o:p> </o:p></p>
<div align="center">
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<p class="MsoNormal"><span style="font-size:9.0pt;font-family:"Arial",sans-serif;color:#333333">Copyright 1996-2021 Shared Results International. Published weekly. Distribution is limited by license. For information on how to include additional recipients,
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<p class="MsoNormal" align="center" style="text-align:center"><b><span style="font-size:9.0pt;font-family:"Arial",sans-serif">Tech-Talk is a paid subscription service for staff of Oregon libraries and is supported in whole by the Institute of Museum and Library
Services (IMLS) through the Library Services and Technology Act (LSTA), administered by the State Library of Oregon.<o:p></o:p></span></b></p>
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<p class="MsoNormal"><span style="font-family:"Arial",sans-serif">Cheers,<o:p></o:p></span></p>
<p class="MsoNormal"><b><span style="font-size:14.0pt">Darci Hanning, MLIS (she/her/hers)<o:p></o:p></span></b></p>
<p class="MsoNormal">Public Library Consultant / CE Coordinator<o:p></o:p></p>
<p class="MsoNormal" style="line-height:115%">State Library of Oregon <b>|</b> Library Support and Development Services
<o:p></o:p></p>
<p class="MsoNormal" style="line-height:115%">971-375-3491 <b>|</b> <a href="mailto:darci.hanning@slo.oregon.gov">
darci.hanning@slo.oregon.gov</a> <b>|</b> <a href="http://www.oregon.gov/library">
www.oregon.gov/library</a> <u><span style="color:#0563C1"><o:p></o:p></span></u></p>
<p class="MsoNormal">Follow @StateLibraryOR: <a href="http://fb.me/StateLibraryOR">
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<p class="MsoNormal"><b>Continuing Education Resources: </b><a href="https://libguides.osl.state.or.us/conted"><span style="color:#0563C1">https://libguides.osl.state.or.us/conted</span></a><span style="font-size:8.0pt"><o:p></o:p></span></p>
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</span><a href="https://www.northwestdigitalheritage.org/"><span style="color:windowtext;text-decoration:none"><img border="0" width="187" height="50" style="width:1.9479in;height:.5208in" id="_x0000_i1075" src="cid:image001.png@01D769A6.7F43B3F0"></span></a>
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