<div dir="ltr"><div class="gmail_default" style="font-family:verdana,sans-serif;font-size:large">Interesting question - the word "<a href="https://multcolib.org/holds">hold</a>" is used at all of the public libraries I've worked at - I'm gonna say something slightly controversial: assuming folks start and end their library lives via public libraries in the US, would academic and special libraries benefit from using similar terminology and advocate internally for language change? </div><div class="gmail_default" style="font-family:verdana,sans-serif;font-size:large">Another lens to consider is students from different cultures that offer libraries - at MCL, we have staff with language and cultural competencies responsible for translating wording into <a href="https://multcolib.org/es/holds">Spanish</a>, <a href="https://multcolib.org/zh-hans/holds">Chinese</a> (Simplified), <a href="https://multcolib.org/ru/holds">Russian</a> and <a href="https://multcolib.org/vi/holds">Vietnamese</a> (along with a dedicated Translation Coordinator, which recognizes the importance of reaching our communities where English is not spoken or the primary language) - if you click on each link, they will go to the corresponding Holds page with similar info as the first link I provided above in English. If you <a href="https://www.google.com/search?q=google+translate">Google Translate</a> the title of each page, you'll notice the English translations are other words (Advanced loan, Reservation, Pre-order Materials, Bookings).</div><div class="gmail_default" style="font-family:verdana,sans-serif;font-size:large">I believe this question needs to be considered from the patron/student/community perspective and that organizations need to be responsive to community needs in order to remain relevant and supportive, especially to those community members more likely to experience marginalization by a white supremacy culture.</div><div class="gmail_default" style="font-family:verdana,sans-serif;font-size:large">Bryan, again, thanks for this interesting discussion topic - it feels good to discuss chunks of these big picture topics with colleagues around the state!</div><div class="gmail_default" style="font-family:verdana,sans-serif;font-size:large">Steph</div><div class="gmail_default" style="font-family:verdana,sans-serif;font-size:large"><br></div><div class="gmail_default" style="font-family:verdana,sans-serif;font-size:large"><br></div><div><div dir="ltr" data-smartmail="gmail_signature"><div dir="ltr"><div dir="ltr"><div dir="ltr"><div dir="ltr"><div dir="ltr"><div dir="ltr"><div dir="ltr"><div dir="ltr"><div dir="ltr"><div dir="ltr"><div dir="ltr"><div dir="ltr"><div dir="ltr"><div dir="ltr"><div dir="ltr"><div dir="ltr"><div dir="ltr"><div dir="ltr"><div dir="ltr"><div dir="ltr"><div dir="ltr"><div dir="ltr"><div dir="ltr"><div dir="ltr"><div dir="ltr"><div dir="ltr"><div dir="ltr"><div dir="ltr"><div dir="ltr"><div dir="ltr" style="text-align:left"><font size="4"><b style="color:rgb(0,0,0);font-family:arial,helvetica,sans-serif">Steph Miller, <a href="http://aims.fao.org/activity/blog/five-laws-library-science-detailing-principles-operating-library-system" target="_blank">MLS</a><br>she/they pronouns</b><br></font></div><div dir="ltr" style="text-align:left"><font size="4"><a href="https://multcolib.org/tech-classes" target="_blank">https://multcolib.org/tech-classes </a><br></font></div><div dir="ltr"><div dir="ltr"><b><font size="4">Publi<font face="arial, sans-serif">c <span class="gmail_default" style="font-size:large">Training</span> </font>Librarian<br>Technology Training Team Co-Chair</font></b></div><div dir="ltr"><b><font size="4">Adult Learning Department</font></b></div><div dir="ltr"><b><font size="4">Steward</font></b></div><div dir="ltr"><div><font face="arial, helvetica, sans-serif" color="#000000" size="4"><a href="http://www.multcolib.org/" target="_blank">Multnomah County Library</a></font></div><div><font size="4"><font face="arial, helvetica, sans-serif" color="#000000"><span style="vertical-align:baseline;white-space:pre-wrap;background-color:transparent">My schedule: </span></font><span style="color:rgb(0,0,0);font-family:arial,helvetica,sans-serif;white-space:pre-wrap">Sun - Thu</span></font></div><div><font face="arial, helvetica, sans-serif" color="#000000" size="4">503-988-5549</font></div><div><font face="arial, helvetica, sans-serif" color="#000000" size="4"><a href="http://multcolib.org/" target="_blank">multcolib.org</a></font></div><div><br></div></div></div><div dir="ltr"><div><font face="tahoma, sans-serif"> <img src="https://multco.us/sites/default/files/styles/small/public/AllAreWelcome_email-signature_PRIDE_ENGLISH.jpg" width="96" height="64"> <img src="https://multcolib.org/sites/default/files/MultCoLib_2LineLogo_RGBemail_sig2.png"><br></font></div><div><font face="tahoma, sans-serif"><br></font></div><div><font face="tahoma, sans-serif"><br></font></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div><br></div><br><div class="gmail_quote"><div dir="ltr" class="gmail_attr">On Tue, Dec 7, 2021 at 4:58 PM taylorlgkw via Libs-Or <<a href="mailto:libs-or@omls.oregon.gov" target="_blank">libs-or@omls.oregon.gov</a>> wrote:<br></div><blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left:1px solid rgb(204,204,204);padding-left:1ex"><div dir="auto"><div style="display:none">External -</div>
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<img width="650" alt="External Sender" src="https://www3.multco.us/ITSecurity/images/external-sender-email_1200x60.png">
</div><p></p><div dir="auto">Out of curiosity, does anyone say "reserve" instead of "hold?" We use "request" for purchase requests, but I could see reserve working. However, that might be problematic for folks familiar with academic reserves. </div><div dir="auto"><br></div><div dir="auto">Cheers,</div><div dir="auto"><br></div><div dir="auto">Taylor W. (She/her)</div><div dir="auto">SPL, Youth Services </div><div dir="auto">Springfield, OR</div><div dir="auto"><br></div><div dir="auto"><br></div><div dir="auto"><br></div><div dir="auto"><br></div><div id="gmail-m_-7889377903288427023gmail-m_1194649440680544642gmail-m_-6849844716099572625composer_signature" dir="auto"><div style="font-size:85%;color:rgb(87,87,87)" dir="auto">Sent from my Verizon, Samsung Galaxy smartphone</div></div><div dir="auto"><br></div><div><br></div><div align="left" dir="auto" style="font-size:100%;color:rgb(0,0,0)"><div>-------- Original message --------</div><div>From: Kathleen Veldhuisen via Libs-Or <<a href="mailto:libs-or@omls.oregon.gov" target="_blank">libs-or@omls.oregon.gov</a>> </div><div>Date: 12/7/21 10:55 AM (GMT-08:00) </div><div>To: Bryan Miyagishima <<a href="mailto:miyagib@linnbenton.edu" target="_blank">miyagib@linnbenton.edu</a>> </div><div>Cc: <a href="mailto:LIBS-OR@omls.oregon.gov" target="_blank">LIBS-OR@omls.oregon.gov</a> </div><div>Subject: Re: [Libs-Or] [EXTERNAL] Why is it called "placing a hold" and is there a better phrase that you use? </div><div><br></div></div><div dir="ltr">Hi, Brian.<div><br></div><div>We replaced the language "place a hold" with "Request." That's what our links and buttons say, and how we talk about it with patrons. We do use "place a hold" when talking among staff to distinguish between local holds and resource sharing requests.</div><div><br></div><div>Kathleen<br clear="all"><div><div dir="ltr"><div dir="ltr"><p>Kathleen Veldhuisen, Reference Librarian</p><p>-----------------------------------------------</p>
<p>Chemeketa Community College Library</p>
<p>4000 Lancaster Drive Northeast, Salem, OR 97305</p>
<p>503.399.5203; <a href="mailto:kathleen.veldhuisen@chemeketa.edu" target="_blank">kathleen.veldhuisen@chemeketa.edu</a></p><p>She/her/hers<br></p></div></div></div><br></div></div><br><div class="gmail_quote"><div class="gmail_attr" dir="ltr">On Tue, Dec 7, 2021 at 10:10 AM Bryan Miyagishima via Libs-Or <<a href="mailto:libs-or@omls.oregon.gov" target="_blank">libs-or@omls.oregon.gov</a>> wrote:<br></div><blockquote style="margin:0px 0px 0px 0.8ex;border-left:1px solid rgb(204,204,204);padding-left:1ex" class="gmail_quote"><div dir="ltr"><div>This question definitely falls into the non-urgent category. Still, it got me wondering enough that I thought I'd pose it to the Borg. <br></div><div><br></div><div>We're beginning to use our ILS for students to make equipment reservations for next term and I'm trying to come up with language to help explain the process to students. It seems to me that for the one transaction that many students will have with our library it doesn't make any sense to use library jargon. Moreover, we actually use "place hold" in a very negative way here at the college; our business office sends out communiques that say, "we will place a hold on your account if you do not pay by X date." <br></div><div><br></div><div>Does anyone actually know the origins of "placing a hold," and, how do you like to explain it to patrons when all your ILS buttons and documentation say "place hold?"</div><div><br></div><div>Hope you're having a great Tuesday!</div><div><br></div><div>Bryan Miyagishima, Linn-Benton Community College Library<br></div></div>
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