<div dir="ltr">When I'm explaining the process to a younger patron, I sometimes say that placing a hold is basically calling dibs on a book so that when it comes back, they get it before it goes back on the shelf. I don't think that really works as official terminology, but it definitely gets the point across! :)<div><br></div><div>Gretchen</div></div><br><div class="gmail_quote"><div dir="ltr" class="gmail_attr">On Thu, Dec 9, 2021 at 2:28 PM Kemper Hodge, Kristy via Libs-Or <<a href="mailto:libs-or@omls.oregon.gov">libs-or@omls.oregon.gov</a>> wrote:<br></div><blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left-width:1px;border-left-style:solid;border-left-color:rgb(204,204,204);padding-left:1ex">This is an interesting conversation!<br>
<br>
I have sometimes described "placing holds" as "getting on the waitlist" for items at our library, though that doesn't always work well if we're simply transporting it from one branch to another. It does seem to make more sense to our users than using the phrase, "placing a hold," if they're not already familiar with that terminology.<br>
<br>
I've also used the phrasing "make a suggestion" instead of "make a purchase request," because it avoids the confusion around placing holds vs placing requests, AND sometimes our users look alarmed at the term "purchase request," I think because the word purchase implies cost/money. If they seem alarmed or concerned, I typically assure them that it costs nothing to place a purchase request. All of that confusion and concern is eliminated if I describe the process as making a suggestion instead.<br>
<br>
Just some thoughts!<br>
Kristy<br>
<br>
Kristy Kemper Hodge (she/her/hers)<br>
CBCPL Teen Services Librarian<br>
<a href="mailto:Kristy.kemperhodge@corvallisoregon.gov" target="_blank">Kristy.kemperhodge@corvallisoregon.gov</a><br>
541-766-6707<br>
Schedule: Tuesday - Saturday<br>
<br>
Corvallis-Benton County Public Library<br>
645 NW Monroe Ave<br>
Corvallis, Oregon 97330<br>
Enrich | Excite | Explore<br>
<br>
<br>
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-----Original Message-----<br>
From: Libs-Or <<a href="mailto:libs-or-bounces@omls.oregon.gov" target="_blank">libs-or-bounces@omls.oregon.gov</a>> On Behalf Of <a href="mailto:libs-or-request@omls.oregon.gov" target="_blank">libs-or-request@omls.oregon.gov</a><br>
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Subject: Libs-Or Digest, Vol 226, Issue 7<br>
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Today's Topics:<br>
<br>
1. Rigged by Hemingway (KINSEY Cara)<br>
2. Re: [EXTERNAL] Why is it called "placing a hold" and is there<br>
a better phrase that you use? (taylorlgkw)<br>
3. Re: [EXTERNAL] Why is it called "placing a hold" and is there<br>
a better phrase that you use? (Steph Miller)<br>
4. Tech-Talk: GRAPHICS - A Clever Way to Use the Alphabet<br>
(HANNING Darci C * SLO)<br>
<br>
<br>
----------------------------------------------------------------------<br>
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Message: 1<br>
Date: Tue, 7 Dec 2021 23:29:18 +0000<br>
From: KINSEY Cara <<a href="mailto:ckinsey@springfield-or.gov" target="_blank">ckinsey@springfield-or.gov</a>><br>
To: "<a href="mailto:libs-or@omls.oregon.gov" target="_blank">libs-or@omls.oregon.gov</a>" <<a href="mailto:libs-or@omls.oregon.gov" target="_blank">libs-or@omls.oregon.gov</a>><br>
Subject: [Libs-Or] Rigged by Hemingway<br>
Message-ID:<br>
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Hello all-<br>
<br>
I'm noticing that a couple of the bigger systems have purchased Rigged by Mollie Hemingway, but many libraries have not. As I continue to hone my skills at building the 300s, I was hoping people might chime in on their thoughts about this book in particular and similar books in general. I know this is very vague, I'm not asking a specific question per-se on purpose because I find it very helpful to hear how others approach this question (and we all have our own collection development policies). I know there was some discussion about Unmasked by Ngo earlier this year on the list-serv.<br>
<br>
Thanks for responses!<br>
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Message: 2<br>
Date: Tue, 07 Dec 2021 16:57:51 -0800<br>
From: taylorlgkw <<a href="mailto:taylorlgkw@gmail.com" target="_blank">taylorlgkw@gmail.com</a>><br>
To: Kathleen Veldhuisen <<a href="mailto:kathleen.veldhuisen@chemeketa.edu" target="_blank">kathleen.veldhuisen@chemeketa.edu</a>>, Bryan<br>
Miyagishima <<a href="mailto:miyagib@linnbenton.edu" target="_blank">miyagib@linnbenton.edu</a>><br>
Cc: <a href="mailto:LIBS-OR@omls.oregon.gov" target="_blank">LIBS-OR@omls.oregon.gov</a><br>
Subject: Re: [Libs-Or] [EXTERNAL] Why is it called "placing a hold"<br>
and is there a better phrase that you use?<br>
Message-ID: <<a href="mailto:61b00311.1c69fb81.9c5a.c6a1@mx.google.com" target="_blank">61b00311.1c69fb81.9c5a.c6a1@mx.google.com</a>><br>
Content-Type: text/plain; charset="utf-8"<br>
<br>
Out of curiosity, does anyone say "reserve" instead of "hold?" We use "request" for purchase requests, but I could see reserve working. However, that might be problematic for folks familiar with academic reserves.?Cheers,Taylor W. (She/her)SPL, Youth Services?Springfield, ORSent from my Verizon, Samsung Galaxy smartphone<br>
-------- Original message --------From: Kathleen Veldhuisen via Libs-Or <<a href="mailto:libs-or@omls.oregon.gov" target="_blank">libs-or@omls.oregon.gov</a>> Date: 12/7/21 10:55 AM (GMT-08:00) To: Bryan Miyagishima <<a href="mailto:miyagib@linnbenton.edu" target="_blank">miyagib@linnbenton.edu</a>> Cc: <a href="mailto:LIBS-OR@omls.oregon.gov" target="_blank">LIBS-OR@omls.oregon.gov</a> Subject: Re: [Libs-Or] [EXTERNAL] Why is it called "placing a hold" and is there a better phrase that you use? Hi, Brian.We replaced the language "place a hold" with "Request." That's what our links and buttons say, and how we talk about it with patrons.? We do use "place a hold" when talking among staff to distinguish between local holds and resource sharing requests.KathleenKathleen Veldhuisen, Reference Librarian-----------------------------------------------<br>
<br>
Chemeketa Community College Library<br>
<br>
4000 Lancaster Drive Northeast, Salem, OR 97305<br>
<br>
503.399.5203; kathleen.veldhuisen@chemeketa.eduShe/her/hersOn Tue, Dec 7, 2021 at 10:10 AM Bryan Miyagishima via Libs-Or <<a href="mailto:libs-or@omls.oregon.gov" target="_blank">libs-or@omls.oregon.gov</a>> wrote:This question definitely falls into the non-urgent category. Still, it got me wondering enough that I thought I'd pose it to the Borg. We're beginning to use our ILS for students to make equipment reservations for next term and I'm trying to come up with language to help explain the process to students. It seems to me that for the one transaction that many students will have with our library it doesn't make any sense to use library jargon. Moreover, we actually use "place hold" in a very negative way here at the college; our business office sends out communiques that say, "we will place a hold on your account if you do not pay by X date." Does anyone actually know the origins of "placing a hold," and, how do you like to explain it to patrons when all your ILS buttons and documentation say "place hold?"Hope you're having a gre at Tuesd ay!Bryan Miyagishima, Linn-Benton Community College Library<br>
<br>
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Message: 3<br>
Date: Wed, 8 Dec 2021 06:29:12 -0800<br>
From: Steph Miller <<a href="mailto:stephaniem@multcolib.org" target="_blank">stephaniem@multcolib.org</a>><br>
To: taylorlgkw <<a href="mailto:taylorlgkw@gmail.com" target="_blank">taylorlgkw@gmail.com</a>><br>
Cc: <a href="mailto:libs-or@omls.oregon.gov" target="_blank">libs-or@omls.oregon.gov</a>, Kathleen Veldhuisen<br>
<<a href="mailto:kathleen.veldhuisen@chemeketa.edu" target="_blank">kathleen.veldhuisen@chemeketa.edu</a>><br>
Subject: Re: [Libs-Or] [EXTERNAL] Why is it called "placing a hold"<br>
and is there a better phrase that you use?<br>
Message-ID:<br>
<CAKZnWNgsZ1PQbxttZ3ADhH=m-d=<a href="mailto:qANxUSPUDmksd_n%2BtJYhQJQ@mail.gmail.com" target="_blank">qANxUSPUDmksd_n+tJYhQJQ@mail.gmail.com</a>><br>
Content-Type: text/plain; charset="utf-8"<br>
<br>
Interesting question - the word "hold <<a href="https://multcolib.org/holds" rel="noreferrer" target="_blank">https://multcolib.org/holds</a>>" is used at all of the public libraries I've worked at - I'm gonna say something slightly controversial: assuming folks start and end their library lives via public libraries in the US, would academic and special libraries benefit from using similar terminology and advocate internally for language change?<br>
Another lens to consider is students from different cultures that offer libraries - at MCL, we have staff with language and cultural competencies responsible for translating wording into Spanish <<a href="https://multcolib.org/es/holds" rel="noreferrer" target="_blank">https://multcolib.org/es/holds</a>>, Chinese <<a href="https://multcolib.org/zh-hans/holds" rel="noreferrer" target="_blank">https://multcolib.org/zh-hans/holds</a>> (Simplified), Russian <<a href="https://multcolib.org/ru/holds" rel="noreferrer" target="_blank">https://multcolib.org/ru/holds</a>> and Vietnamese <<a href="https://multcolib.org/vi/holds" rel="noreferrer" target="_blank">https://multcolib.org/vi/holds</a>> (along with a dedicated Translation Coordinator, which recognizes the importance of reaching our communities where English is not spoken or the primary language) - if you click on each link, they will go to the corresponding Holds page with similar info as the first link I provided above in English. If you Google Translate <<a href="https://www.google.com/search?q=google+translate" rel="noreferrer" target="_blank">https://www.google.com/search?q=google+translate</a>> the title of each page, you'll notice the English translations are other words (Advanced loan, Reservation, Pre-order Materials, Bookings).<br>
I believe this question needs to be considered from the patron/student/community perspective and that organizations need to be responsive to community needs in order to remain relevant and supportive, especially to those community members more likely to experience marginalization by a white supremacy culture.<br>
Bryan, again, thanks for this interesting discussion topic - it feels good to discuss chunks of these big picture topics with colleagues around the state!<br>
Steph<br>
<br>
<br>
<br>
*Steph Miller, MLS<br>
<<a href="http://aims.fao.org/activity/blog/five-laws-library-science-detailing-principles-operating-library-system" rel="noreferrer" target="_blank">http://aims.fao.org/activity/blog/five-laws-library-science-detailing-principles-operating-library-system</a>>she/they<br>
pronouns*<br>
<a href="https://multcolib.org/tech-classes" rel="noreferrer" target="_blank">https://multcolib.org/tech-classes</a> <<a href="https://multcolib.org/tech-classes" rel="noreferrer" target="_blank">https://multcolib.org/tech-classes</a>><br>
<br>
*Public Training LibrarianTechnology Training Team Co-Chair* *Adult Learning Department*<br>
*Steward*<br>
Multnomah County Library <<a href="http://www.multcolib.org/" rel="noreferrer" target="_blank">http://www.multcolib.org/</a>> My schedule: Sun - Thu<br>
503-988-5549<br>
<a href="http://multcolib.org" rel="noreferrer" target="_blank">multcolib.org</a><br>
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<br>
On Tue, Dec 7, 2021 at 4:58 PM taylorlgkw via Libs-Or < <a href="mailto:libs-or@omls.oregon.gov" target="_blank">libs-or@omls.oregon.gov</a>> wrote:<br>
<br>
> External -<br>
> [image: External Sender]<br>
><br>
> Out of curiosity, does anyone say "reserve" instead of "hold?" We use<br>
> "request" for purchase requests, but I could see reserve working.<br>
> However, that might be problematic for folks familiar with academic reserves.<br>
><br>
> Cheers,<br>
><br>
> Taylor W. (She/her)<br>
> SPL, Youth Services<br>
> Springfield, OR<br>
><br>
><br>
><br>
><br>
> Sent from my Verizon, Samsung Galaxy smartphone<br>
><br>
><br>
> -------- Original message --------<br>
> From: Kathleen Veldhuisen via Libs-Or <<a href="mailto:libs-or@omls.oregon.gov" target="_blank">libs-or@omls.oregon.gov</a>><br>
> Date: 12/7/21 10:55 AM (GMT-08:00)<br>
> To: Bryan Miyagishima <<a href="mailto:miyagib@linnbenton.edu" target="_blank">miyagib@linnbenton.edu</a>><br>
> Cc: <a href="mailto:LIBS-OR@omls.oregon.gov" target="_blank">LIBS-OR@omls.oregon.gov</a><br>
> Subject: Re: [Libs-Or] [EXTERNAL] Why is it called "placing a hold"<br>
> and is there a better phrase that you use?<br>
><br>
> Hi, Brian.<br>
><br>
> We replaced the language "place a hold" with "Request." That's what<br>
> our links and buttons say, and how we talk about it with patrons. We<br>
> do use "place a hold" when talking among staff to distinguish between<br>
> local holds and resource sharing requests.<br>
><br>
> Kathleen<br>
><br>
> Kathleen Veldhuisen, Reference Librarian<br>
><br>
> -----------------------------------------------<br>
><br>
> Chemeketa Community College Library<br>
><br>
> 4000 Lancaster Drive Northeast, Salem, OR 97305<br>
><br>
> 503.399.5203; <a href="mailto:kathleen.veldhuisen@chemeketa.edu" target="_blank">kathleen.veldhuisen@chemeketa.edu</a><br>
><br>
> She/her/hers<br>
><br>
><br>
> On Tue, Dec 7, 2021 at 10:10 AM Bryan Miyagishima via Libs-Or <<br>
> <a href="mailto:libs-or@omls.oregon.gov" target="_blank">libs-or@omls.oregon.gov</a>> wrote:<br>
><br>
>> This question definitely falls into the non-urgent category. Still,<br>
>> it got me wondering enough that I thought I'd pose it to the Borg.<br>
>><br>
>> We're beginning to use our ILS for students to make equipment<br>
>> reservations for next term and I'm trying to come up with language to<br>
>> help explain the process to students. It seems to me that for the one<br>
>> transaction that many students will have with our library it doesn't<br>
>> make any sense to use library jargon. Moreover, we actually use<br>
>> "place hold" in a very negative way here at the college; our business<br>
>> office sends out communiques that say, "we will place a hold on your<br>
>> account if you do not pay by X date."<br>
>><br>
>> Does anyone actually know the origins of "placing a hold," and, how<br>
>> do you like to explain it to patrons when all your ILS buttons and<br>
>> documentation say "place hold?"<br>
>><br>
>> Hope you're having a great Tuesday!<br>
>><br>
>> Bryan Miyagishima, Linn-Benton Community College Library<br>
>><br>
><br>
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Message: 4<br>
Date: Wed, 8 Dec 2021 15:26:17 +0000<br>
From: HANNING Darci C * SLO <<a href="mailto:Darci.HANNING@slo.oregon.gov" target="_blank">Darci.HANNING@slo.oregon.gov</a>><br>
To: "<a href="mailto:libs-or@omls.oregon.gov" target="_blank">libs-or@omls.oregon.gov</a>" <<a href="mailto:libs-or@omls.oregon.gov" target="_blank">libs-or@omls.oregon.gov</a>><br>
Subject: [Libs-Or] Tech-Talk: GRAPHICS - A Clever Way to Use the<br>
Alphabet<br>
Message-ID:<br>
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Welcome to the latest issue of Tech-Talk!<br>
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See DECEMBER THEME<br>
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? Generate a Crossword and Other Puzzles With a Free Web Tool<br>
? Make PPT Presentations Fun and Interactive with Games<br>
More ..<<a href="https://r20.rs6.net/tn.jsp?f=001fymQ-oX6nR9BY44RhEHCy2rfiB1CSIx4YbI-lAiwuFPwqzNKxqAwkhVqaaEO6gDkT6hKqM8KZYkbXcYuKbGtM6uHWrwRouueQ4pcQZEuI4vogszcgBp1B02QtA3dZRRWHefgmKf7Vbd2WzrWNGhYioSq9XYR5Wrr&c=Zyx5MryWOPWngbdyBCdaPeNYCFFadArE8zDcaR52PiI2jbxbKSY-0w==&ch=r9uHzy_XgBYp9cRt12vRuOPU414y0YokPqM5GHtCcf75yXnChY8ibg==" rel="noreferrer" target="_blank">https://r20.rs6.net/tn.jsp?f=001fymQ-oX6nR9BY44RhEHCy2rfiB1CSIx4YbI-lAiwuFPwqzNKxqAwkhVqaaEO6gDkT6hKqM8KZYkbXcYuKbGtM6uHWrwRouueQ4pcQZEuI4vogszcgBp1B02QtA3dZRRWHefgmKf7Vbd2WzrWNGhYioSq9XYR5Wrr&c=Zyx5MryWOPWngbdyBCdaPeNYCFFadArE8zDcaR52PiI2jbxbKSY-0w==&ch=r9uHzy_XgBYp9cRt12vRuOPU414y0YokPqM5GHtCcf75yXnChY8ibg==</a>>.<br>
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This Week's Topic: GRAPHICS<br>
?<br>
1. ARTICLE & VIDEO ... A Clever Way to Use the Alphabet 2. COMMUNICATING ... Avoid Superlatives 3. LEADERSHIP ... Create a Motivational Environment 4. WEBINARS ... (Yes, Patrons, Students, Staff join with library's username. No fee.)<br>
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? Dec 15: [Excel] Best Tips for Working in Excel (Basic & Inter)<br>
? Jan 5: [Google] Create Dynamic Forms That Produce Individualized Certificates<br>
? Jan 19: [Desktop] Organizing Your Desktop and Email to Start the Year<br>
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GRAPHICS - A Clever Way to Use the Alphabet Intermediate<br>
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Are you always looking for innovative ways to catch your audience's attention with fun and powerful images? maybe in a presentation, a social media post or a flyer?<br>
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We found a new way to do this using a template in PowerPoint. This tool provides the framework of the ALPHABET ? letters A through Z, where you can drop in your own image, and it shows up as the background of the letter.<br>
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[<a href="https://files.constantcontact.com/ee1208b4001/fee2d62b-6802-4f4d-a47e-20b578714ecc.png" rel="noreferrer" target="_blank">https://files.constantcontact.com/ee1208b4001/fee2d62b-6802-4f4d-a47e-20b578714ecc.png</a>]<br>
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What a "Cool" way to reinforce your message with images!<br>
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BONUS! It's not just for PowerPoint! You use the template in this software to create the letters. Then you can add them to other documents, web pages, anything that uses images.<br>
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Clever Way to Display Letters with Images<br>
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There are so many fun ways to use this technique!<br>
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? Electrify your Titles<br>
? Illuminate an Acronym<br>
? Make an impact with a Drop Cap<br>
? Jazz up A Flyer<br>
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You can use one letter or put them together to spell a word.<br>
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[<a href="https://files.constantcontact.com/ee1208b4001/3f717d6d-0a48-4796-ba76-c427c3b8f7ab.png" rel="noreferrer" target="_blank">https://files.constantcontact.com/ee1208b4001/3f717d6d-0a48-4796-ba76-c427c3b8f7ab.png</a>]<br>
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[letters]<br>
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How to Use the Alphabet Template in PowerPoint<br>
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NOTE: This feature is not available in Google Slides. You can create the letters in PowerPoint, then save the image and use them in Google.<br>
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To create your own letters with fun and eye-catching image backgrounds, you first need to download the template. Because it is from the Microsoft selection, you'll need to be connected to the Internet.<br>
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? Open a New PowerPoint presentation.<br>
? Click on More Themes on the right and type "Alphabet poster" into the Search bar that shows "Search for online templates and themes" in the window to view themes available from Microsoft.<br>
? Click on the Alphabet Poster template in the displayed results and then select the Create button to download and open it.<br>
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Or, go to <a href="https://templates.office.com/en-us/alphabet-poster-tm89611789" rel="noreferrer" target="_blank">https://templates.office.com/en-us/alphabet-poster-tm89611789</a><<a href="https://r20.rs6.net/tn.jsp?f=001fymQ-oX6nR9BY44RhEHCy2rfiB1CSIx4YbI-lAiwuFPwqzNKxqAwksvCgJDmOf1SB8GdTIXiyuDhv58lk-ELx85XNvl61C32Tl_TCou4qK5a0idWtxih9R4v3hhdXpnsUWvQ_UZ7MyMbK7g8YaaE7pwrsnF25Q3ryR7mnFFnyVVBNxtwsWjAd1d-RlX9o7xu5YS3spiB6jY=&c=Zyx5MryWOPWngbdyBCdaPeNYCFFadArE8zDcaR52PiI2jbxbKSY-0w==&ch=r9uHzy_XgBYp9cRt12vRuOPU414y0YokPqM5GHtCcf75yXnChY8ibg==" rel="noreferrer" target="_blank">https://r20.rs6.net/tn.jsp?f=001fymQ-oX6nR9BY44RhEHCy2rfiB1CSIx4YbI-lAiwuFPwqzNKxqAwksvCgJDmOf1SB8GdTIXiyuDhv58lk-ELx85XNvl61C32Tl_TCou4qK5a0idWtxih9R4v3hhdXpnsUWvQ_UZ7MyMbK7g8YaaE7pwrsnF25Q3ryR7mnFFnyVVBNxtwsWjAd1d-RlX9o7xu5YS3spiB6jY=&c=Zyx5MryWOPWngbdyBCdaPeNYCFFadArE8zDcaR52PiI2jbxbKSY-0w==&ch=r9uHzy_XgBYp9cRt12vRuOPU414y0YokPqM5GHtCcf75yXnChY8ibg==</a>> to find the Alphabet Poster template.<br>
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The first slide will be filled with the alphabet displaying different images already behind each letter.<br>
[template]<br>
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The second slide is the real template that you'll use to create your own letter designs.<br>
[alphabet template]<br>
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Add a Picture Image to any Letter in Slide 2:<br>
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To add an image from your OWN device (saved in your computer's files), click on the picture icon in the middle of a letter in the template and a window will open where you can navigate to the saved image.<br>
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Or, to choose a Microsoft stock image:<br>
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1. Highlight a Letter.<br>
2. Go to Insert in the menu, then Pictures.<br>
3. In the drop-down menu select Stock Images and find an image to use.<br>
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[insert image]<br>
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In either case, the image will appear inside the letter outline.<br>
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TIP: Be sure to pick pictures that aren't too detailed as the full image is not viewable in the letter template.<br>
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Don't like it and want to try another image? Just click on top of the letter and hit the Delete button to remove the picture.<br>
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TIP: If you need to repeat a letter, you can either highlight the letter in the template and press the Delete key to remove the image. Or if you want to save a previously created one, just right-click on the slide and choose Duplicate Slide to create a new fresh slide of the full alphabet.<br>
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Crop Your Image to Fit Better<br>
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Microsoft usually centers the image in the letter, but if you want a different part of the image showing, you can shift it right or left, up or down.<br>
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? Highlight the letter/image and go to the Picture Format option in the toolbar.<br>
? Click the Crop button so that the cropping tool opens.<br>
? Shift the image to the left or right so that the part of the image you want peeking through the letter outline looks good.<br>
? Or, you can resize the image by grabbing one of the corners to make it larger so that you zero in closer on the area of the image you want to show through.<br>
? Click the Crop button again to save.<br>
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[<a href="https://files.constantcontact.com/ee1208b4001/d5615367-e6a4-4697-9450-b1d7daaac107.png" rel="noreferrer" target="_blank">https://files.constantcontact.com/ee1208b4001/d5615367-e6a4-4697-9450-b1d7daaac107.png</a>]<br>
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Use Your Alphabet Images in Different Places<br>
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Now that you've created some fun letters in the PowerPoint template, you can use them in various ways.<br>
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To put it in another Microsoft Document (PowerPoint, Word, Excel)<br>
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? Right-click on top of the image and choose Copy.<br>
? Go to the other application, right-click and choose Paste.<br>
? The letter is treated like an image in your document so you can resize, rotate, layer, etc. Most all of the treatments in the Picture Effects tab will work as well.<br>
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[<a href="https://files.constantcontact.com/ee1208b4001/5ee4425b-5100-4136-b3bb-f21e69993382.png" rel="noreferrer" target="_blank">https://files.constantcontact.com/ee1208b4001/5ee4425b-5100-4136-b3bb-f21e69993382.png</a>]<br>
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Or you can use the image in other non-Microsoft apps. You just have to save the letter as an "image."<br>
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? Right-click on top of the image and choose Save as Picture.<br>
? Give the file a name and save it to your computer for use in other areas.<br>
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[<a href="https://files.constantcontact.com/ee1208b4001/41d9a61c-7e5a-4de3-b0a4-4021dd05cea3.png" rel="noreferrer" target="_blank">https://files.constantcontact.com/ee1208b4001/41d9a61c-7e5a-4de3-b0a4-4021dd05cea3.png</a>]<br>
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Communication: Writing<br>
Avoid superlatives<br>
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What do you do when you're really excited about something ... and you want to put it in writing?<br>
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Let's say it's Tech-Talk. You want to let others know how really special it is. You might think it is truly one of the best non-techie learning resources out there. And you think it's amazingly inexpensive.<br>
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OK, we know you like it, right?<br>
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Well, the secret is, if you want people to take you seriously, leave OUT the superlatives.<br>
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So let's take the same text above and remove the adjectives and adverbs that exaggerate the praise ... and see if you don't actually think better of Tech-Talk without the superlatives.<br>
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Same Text Minus Superlatives<br>
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Let's say it's Tech-Talk. You want to let others know how special it is. You might think it is one of the best non-techie learning resources out there. And it's inexpensive.<br>
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Now go back and read the first version. Which one makes you more impressed with Tech-Talk?<br>
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Bottom Line: When writing, go back in the editing process and remove words like very, really, truly, absolutely, exceptionally, incredibly, and so on. Remember that sometimes "less is more."<br>
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[<a href="https://files.constantcontact.com/ee1208b4001/da1c6ee9-ba35-4af5-9c80-8e1b5781189e.png" rel="noreferrer" target="_blank">https://files.constantcontact.com/ee1208b4001/da1c6ee9-ba35-4af5-9c80-8e1b5781189e.png</a>]<br>
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Leadership<br>
#4: Create a Motivational Environment and Provide Incentive<br>
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Here's another of the five ways to make sure that good employees don't become organizationally indifferent. It's about creating an environment that motivates people.<br>
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When your employees are doing a great job, they need to hear it. They need to be recognized for their contributions. This may seem like common sense, but many managers forget to show their employees the praise and appreciation they so deserve.<br>
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The appreciation doesn't even have to be in the form of a tangible reward. For example, you can recognize an employee simply by posting their picture or a thank you note in the office so everyone knows the significant contribution they have been making to the company.<br>
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At other times, a simple pat on the back or "Excellent work!" will be well received.<br>
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Then there are the monetary equivalent rewards such as:<br>
? Giving a comp day (or half-day)<br>
? Offering a preferred parking spot for a designated period of time<br>
? A one-on-one lunch with your boss or executive<br>
? A spa treatment or a movie gift card<br>
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You get the drift, come up with something that is meaningful in your environment to show appreciation and recognition.<br>
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[<a href="http://files.constantcontact.com/ee1208b4001/b13a7a6a-7445-4d8e-b741-4b475385ef5b.png" rel="noreferrer" target="_blank">http://files.constantcontact.com/ee1208b4001/b13a7a6a-7445-4d8e-b741-4b475385ef5b.png</a>]<<a href="https://r20.rs6.net/tn.jsp?f=001fymQ-oX6nR9BY44RhEHCy2rfiB1CSIx4YbI-lAiwuFPwqzNKxqAwkthOUPAz2uIJhP_nd8TiCGjB4LtqV8aJWdPaabuK6tyOLHCnXnovW0QIMDWR8wzEI2Tzlb_JQRKpNQIA1a9TgsA0QiIXt3ByaXcq_J9O2dVP&c=Zyx5MryWOPWngbdyBCdaPeNYCFFadArE8zDcaR52PiI2jbxbKSY-0w==&ch=r9uHzy_XgBYp9cRt12vRuOPU414y0YokPqM5GHtCcf75yXnChY8ibg==" rel="noreferrer" target="_blank">https://r20.rs6.net/tn.jsp?f=001fymQ-oX6nR9BY44RhEHCy2rfiB1CSIx4YbI-lAiwuFPwqzNKxqAwkthOUPAz2uIJhP_nd8TiCGjB4LtqV8aJWdPaabuK6tyOLHCnXnovW0QIMDWR8wzEI2Tzlb_JQRKpNQIA1a9TgsA0QiIXt3ByaXcq_J9O2dVP&c=Zyx5MryWOPWngbdyBCdaPeNYCFFadArE8zDcaR52PiI2jbxbKSY-0w==&ch=r9uHzy_XgBYp9cRt12vRuOPU414y0YokPqM5GHtCcf75yXnChY8ibg==</a>><br>
[Ask a question]<<a href="https://r20.rs6.net/tn.jsp?f=001fymQ-oX6nR9BY44RhEHCy2rfiB1CSIx4YbI-lAiwuFPwqzNKxqAwkqIrxH3xkhvQtBUyD2wSmh75T3FlY9L-DJVvEMJYGKrI6GMqD3MpKh8KZdRzYHQHSw0bYTT_Jxgg1BUoKje2fR_eoa5d5H_queTNyEz33KpzJ-eKA32vlQ8=&c=Zyx5MryWOPWngbdyBCdaPeNYCFFadArE8zDcaR52PiI2jbxbKSY-0w==&ch=r9uHzy_XgBYp9cRt12vRuOPU414y0YokPqM5GHtCcf75yXnChY8ibg==" rel="noreferrer" target="_blank">https://r20.rs6.net/tn.jsp?f=001fymQ-oX6nR9BY44RhEHCy2rfiB1CSIx4YbI-lAiwuFPwqzNKxqAwkqIrxH3xkhvQtBUyD2wSmh75T3FlY9L-DJVvEMJYGKrI6GMqD3MpKh8KZdRzYHQHSw0bYTT_Jxgg1BUoKje2fR_eoa5d5H_queTNyEz33KpzJ-eKA32vlQ8=&c=Zyx5MryWOPWngbdyBCdaPeNYCFFadArE8zDcaR52PiI2jbxbKSY-0w==&ch=r9uHzy_XgBYp9cRt12vRuOPU414y0YokPqM5GHtCcf75yXnChY8ibg==</a>><br>
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Copyright 1996-2021 Shared Results International. Published weekly. Distribution is limited by license. For information on how to include additional recipients, contact <a href="mailto:support@tech-talk.com" target="_blank">support@tech-talk.com</a><mailto:<a href="mailto:support@tech-talk.com" target="_blank">support@tech-talk.com</a>> 941-355-2092.<br>
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The Tech-Talk e-newsletter for Oregon library staff is distributed weekly via the Libs-OR and TechTalk mailing lists. Know someone who might be interested in receiving a copy but they?re not on TechTalk or Libs-OR mailing lists? Have them contact <a href="mailto:darci.hanning@slo.oregon.gov" target="_blank">darci.hanning@slo.oregon.gov</a><mailto:<a href="mailto:darci.hanning@slo.oregon.gov" target="_blank">darci.hanning@slo.oregon.gov</a>> or visit <a href="http://listsmart.osl.state.or.us/mailman/listinfo/techtalk" rel="noreferrer" target="_blank">http://listsmart.osl.state.or.us/mailman/listinfo/techtalk</a> to subscribe to just the Tech-Talk newsletter!<br>
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Tech-Talk is a paid subscription service for staff of Oregon libraries and is supported in whole by the Institute of Museum and Library Services (IMLS) through the Library Services and Technology Act (LSTA), administered by the State Library of Oregon.<br>
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Cheers,<br>
Darci Hanning, MLIS (she/her/hers)<br>
Public Library Consultant / CE Coordinator State Library of Oregon | Library Support and Development Services<br>
971-375-3491 | <a href="mailto:darci.hanning@slo.oregon.gov" target="_blank">darci.hanning@slo.oregon.gov</a><mailto:<a href="mailto:darci.hanning@slo.oregon.gov" target="_blank">darci.hanning@slo.oregon.gov</a>> | <a href="http://www.oregon.gov/library" rel="noreferrer" target="_blank">www.oregon.gov/library</a><<a href="http://www.oregon.gov/library" rel="noreferrer" target="_blank">http://www.oregon.gov/library</a>><br>
Follow @StateLibraryOR: Facebook<<a href="http://fb.me/StateLibraryOR" rel="noreferrer" target="_blank">http://fb.me/StateLibraryOR</a>> | Twitter<<a href="https://twitter.com/StateLibraryOR" rel="noreferrer" target="_blank">https://twitter.com/StateLibraryOR</a>> | Instagram<<a href="https://www.instagram.com/statelibraryor/" rel="noreferrer" target="_blank">https://www.instagram.com/statelibraryor/</a>> | Pinterest<<a href="https://pinterest.com/statelibraryor/" rel="noreferrer" target="_blank">https://pinterest.com/statelibraryor/</a>> | YouTube<<a href="https://www.youtube.com/channel/UC0-kU8Gu0jS_YcnXg-b_TRA/featured" rel="noreferrer" target="_blank">https://www.youtube.com/channel/UC0-kU8Gu0jS_YcnXg-b_TRA/featured</a>><br>
Continuing Education Resources: <a href="https://libguides.osl.state.or.us/conted" rel="noreferrer" target="_blank">https://libguides.osl.state.or.us/conted</a><br>
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