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<title>Have opinions about our website? Here’s your chance to help improve it</title>
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<p class="MsoNormal">As folks who help others navigate government websites, I hope some of you in the Oregon library community will participate in this opportunity to provide feedback to the Oregon Department of Revenue as they redesign their site. The direct
link to the survey (which takes about 5-7 minutes) is: <a href="https://oregondor.optimalworkshop.com/optimalsort/iaa11ej3-0-0-0">
https://oregondor.optimalworkshop.com/optimalsort/iaa11ej3-0-0-0</a><o:p></o:p></p>
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<p class="MsoNormal"><b>From:</b> Oregon Department of Revenue <oregondor@public.govdelivery.com>
<br>
<b>Sent:</b> Monday, May 9, 2022 7:57 AM<br>
<b>To:</b> WEIBLE Arlene * SLO <Arlene.WEIBLE@slo.oregon.gov><br>
<b>Subject:</b> Have opinions about our website? Here’s your chance to help improve it<o:p></o:p></p>
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<p style="margin:0in"><strong><span style="font-size:10.5pt;font-family:"Helvetica",sans-serif;color:white">Website Update</span></strong><span style="font-size:10.5pt;font-family:"Helvetica",sans-serif;color:white"><o:p></o:p></span></p>
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<span style="font-size:22.5pt;font-family:"Helvetica",sans-serif;color:black">Have opinions about our website? Here’s your chance to help improve it<o:p></o:p></span></h1>
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Oregon Department of Revenue needs your help in improving its customer experience. The department is migrating its
<a href="https://gcc02.safelinks.protection.outlook.com/?url=https%3A%2F%2Flnks.gd%2Fl%2FeyJhbGciOiJIUzI1NiJ9.eyJidWxsZXRpbl9saW5rX2lkIjoxMDAsInVyaSI6ImJwMjpjbGljayIsImJ1bGxldGluX2lkIjoiMjAyMjA1MDkuNTc2MTk5MjEiLCJ1cmwiOiJodHRwczovL3d3dy5vcmVnb24uZ292L2Rvci9QYWdlcy9pbmRleC5hc3B4P3V0bV9tZWRpdW09ZW1haWwmdXRtX3NvdXJjZT1nb3ZkZWxpdmVyeSJ9.fuhr3sdOv2rbg4pGvf-6RLRCNc-kVfnG3rkWJBsUwbE%2Fs%2F2156218494%2Fbr%2F131022805965-l&data=05%7C01%7CArlene.WEIBLE%40slo.oregon.gov%7Cb74199c7746244b8655908da31cc2f64%7Caa3f6932fa7c47b4a0cea598cad161cf%7C0%7C0%7C637877050289992974%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&sdata=hRNElVCs4IsJI4rJRnOmSZsb6lM%2Fq7HuafdITgGjLYw%3D&reserved=0">
<span style="color:#1B91C9">external website</span></a> to a new platform and, in the process, hopes to make the site easier for taxpayers to use.<o:p></o:p></span></p>
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<span style="font-size:10.5pt;font-family:"Helvetica",sans-serif;color:black">One of the first steps in the project is conducting a card sort and we’d like you to participate.<o:p></o:p></span></p>
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<span style="font-size:10.5pt;font-family:"Helvetica",sans-serif;color:black">Card sorting is a useful tool to determine how users categorize the information that will appear on our website. We use an intuitive digital software called Optimal Sort. Participants
are provided a predetermined set of category names (program areas). They then assign the sub-category index cards to these fixed categories.<o:p></o:p></span></p>
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<span style="font-size:10.5pt;font-family:"Helvetica",sans-serif;color:black">The exercise should take 5-7 minutes and is anonymous. Your feedback is greatly appreciated. The card sort will close at midnight on Monday, May 20.<o:p></o:p></span></p>
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<strong><span style="font-size:10.5pt;font-family:"Helvetica",sans-serif;color:black">To participate,
<a href="https://gcc02.safelinks.protection.outlook.com/?url=https%3A%2F%2Flnks.gd%2Fl%2FeyJhbGciOiJIUzI1NiJ9.eyJidWxsZXRpbl9saW5rX2lkIjoxMDEsInVyaSI6ImJwMjpjbGljayIsImJ1bGxldGluX2lkIjoiMjAyMjA1MDkuNTc2MTk5MjEiLCJ1cmwiOiJodHRwczovL29yZWdvbmRvci5vcHRpbWFsd29ya3Nob3AuY29tL29wdGltYWxzb3J0L2lhYTExZWozLTAtMC0wP3V0bV9tZWRpdW09ZW1haWwmdXRtX3NvdXJjZT1nb3ZkZWxpdmVyeSJ9.7PenhhMLTxjvshD2qDV-Z6jkTC3GbaZWqNgJ1me6h60%2Fs%2F2156218494%2Fbr%2F131022805965-l&data=05%7C01%7CArlene.WEIBLE%40slo.oregon.gov%7Cb74199c7746244b8655908da31cc2f64%7Caa3f6932fa7c47b4a0cea598cad161cf%7C0%7C0%7C637877050289992974%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&sdata=mHrq5rPofqSZr8FhlWcGPxVqid5fnyWjqwndUFqG5hE%3D&reserved=0">
<span style="color:#1B91C9">click here</span></a>.</span></strong><span style="font-size:10.5pt;font-family:"Helvetica",sans-serif;color:black"><o:p></o:p></span></p>
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<span style="font-size:10.5pt;font-family:"Helvetica",sans-serif;color:black">We greatly appreciate your participation.<o:p></o:p></span></p>
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<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal" style="margin-bottom:3.0pt"><b><span style="font-size:10.0pt;font-family:"Century Gothic",sans-serif;color:black">Arlene Weible, MLS (she/her/hers)<o:p></o:p></span></b></p>
<p class="MsoNormal" style="margin-bottom:3.0pt;line-height:115%"><span style="font-size:9.0pt;line-height:115%">Electronic Services Consultant</span><span style="font-size:9.0pt;line-height:115%"><o:p></o:p></span></p>
<p class="MsoNormal" style="margin-bottom:3.0pt;line-height:115%"><span style="font-size:9.0pt;line-height:115%">Oregon Federal Regional Depository Coordinator<o:p></o:p></span></p>
<p class="MsoNormal" style="margin-bottom:3.0pt;line-height:115%"><span style="font-size:9.0pt;line-height:115%">State Library of Oregon<o:p></o:p></span></p>
<p class="MsoNormal" style="margin-bottom:3.0pt;line-height:115%"><span style="font-size:9.0pt;line-height:115%;color:#2E74B5"><a href="mailto:arlene.weible@state.or.us"><span style="color:#0563C1">arlene.weible@slo.oregon.gov</span></a></span><span style="font-size:9.0pt;line-height:115%">
<b>|</b> 503-378-5020 <b>|</b><span style="color:#2E74B5"> <a href="http://www.oregon.gov/library/libraries">
<span style="color:#0563C1">http://www.oregon.gov/library/libraries</span></a></span><u><span style="color:#0563C1"><o:p></o:p></span></u></span></p>
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