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I am away from the library and will return on Tuesday, September 6<br>
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If you need immediate assistance, please contact Library Director Kirsten Brodbeck-Kenney at kbrodbeck-kenney@lincolncity.org or call the circulation desk at 541-996-2277.<br>
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Otherwise, I will respond as soon as I can. Thank you!<br>
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On Jul 12, 2022, at 12:02 PM, Dunham, Charles via Libs-Or <libs-or@omls.oregon.gov> wrote:<br>
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</font><font face="Helvetica" size="+1" color="#262626">Hi Kris,<br>
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To check out that many titles in a month they must be returning them right away or within a day or two. And if I understand you correctly, they are checking out some of those titles many times in the same month. This seems compulsive.
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It might be worth finding out how many of their checkouts out in a given month are for metered-use titles that will expire after a certain amount of checkouts. That would give you a sense of this user's impact on the collection.
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Charles<br>
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</font><font face="Arial" size="+1" color="#535353">| Charles Dunham<br>
| Public Services & E-Resources</font><font face="Arial" size="+1" color="black"><br>
</font><font face="Arial" size="+1" color="#535353">| </font><font face="Arial" size="+1" color="#084FD1"><u>Corvallis-Benton County Public Library</u></font><font face="Arial" size="+1" color="black"><br>
</font><font face="Arial" size="+1" color="#535353">| 541-766-6965</font><font face="Arial" size="+1" color="black"><br>
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</font><font face="Helvetica" size="+1" color="black"><b>From:</b></font><font face="Helvetica" size="+1" color="black"> Libs-Or <libs-or-bounces@omls.oregon.gov> on behalf of Kris Wiley via Libs-Or <libs-or@omls.oregon.gov><br>
</font><font face="Helvetica" size="+1" color="black"><b>Sent:</b></font><font face="Helvetica" size="+1" color="black"> Tuesday, July 5, 2022 4:10 PM<br>
</font><font face="Helvetica" size="+1" color="black"><b>To:</b></font><font face="Helvetica" size="+1" color="black"> libs-or@omls.oregon.gov <libs-or@omls.oregon.gov><br>
</font><font face="Helvetica" size="+1" color="black"><b>Subject:</b></font><font face="Helvetica" size="+1" color="black"> [Libs-Or] digital checkout limits</font></div>
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</font><font size="+1" color="#FC0006"><b>CAUTION: </b></font><font size="+1" color="#191919">This email originated from outside of the organization. Do not click links or open attachments unless you recognize the sender
</font><font size="+1" color="#191919"><b>and</b></font><font size="+1" color="#191919"> know the content is safe.</font><font color="black"><br>
</font><font face="Helvetica" size="+1" color="black">Hello, all,<br>
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Wondering if this has happened to you and/or you have a policy or procedure in place that speaks to this.<br>
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We have a patron who has begun to check out upwards of 250 digital items monthly. What is interesting is the patron is checking out and checking in a few titles 10 to 15 times in the month even though the default checkout period for each item is 21 days. This
is through cloudLibrary, which does not have a setting for capping the number of checkouts on the collection that is shared among a few Oregon libraries.<br>
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We have our standard limits for number of checkouts/holds at one time on our digital platforms, but we do not have language in our Circulation Policy regarding monthly limits, which is where it feels to me this would be covered.<br>
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I would appreciate any thoughts you have on similar experiences or policies that cover this situation.<br>
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Thanks in advance!<br>
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Kris Wiley<br>
Roseburg Public Library<br>
541-492-7051<br>
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